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Windsor House Greenville

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1931 Pelham Rd, Greenville, SC 29615

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(866) 374-4058
8.6
Review score
28 reviews
Add review
8.6
Review score
28 reviews
5 star
39%
4 star
36%
3 star
14%
2 star
11%
1 star
0%
See all reviews
8.3
Review score
36 reviews
2 facilities
Pricing promotions available
Windsor House Greenville
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Windsor House Greenville
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Diane Bohn
-
Child of resident/client
5.0
Care for my parents
My parents have been residents for close to 5 years. The staff has always been available for anything they needed but went above and beyond recently. My Dad was in hospice and requiring a lot more care than normal when the hospice caregivers were not at the facility. The staff did everythi

About the facility
Windsor House Greenville

Windsor House Greenville is a red-brick assisted living community with vibrant floral designs. The cozy facility is located near one of the local hospitals in Greenville, South Carolina, so residents and their families can have peace of mind.

Between professional caregivers and medication technicians, Windsor House Greenville has qualified team members who prioritize providing comprehensive care. The community offers customizable care with a variety of services available. Depending on the level of care needed, residents can receive care services like medication management, assistance with activities of daily living, and health monitoring. Additionally, the community has on-site wellness therapy, including physical and occupational options. In addition to personalized care, the community provides a sense of independence in private rooms that residents can personalize. The 50-bed community helps residents live safely with features like emergency call buttons, shower benches, and grab bars.

While living at Windsor House Greenville, residents have immediate access to homelike amenities and stimulating activities. Residents can participate in stimulating activities thanks to the community’s activities director. Exciting pastimes include pet therapy sessions, community outings, arts and crafts, happy hours, corn hole, and more. In between activities, residents can socialize while enjoying dietician-approved meals three times a day.

Experience comfortable care at...

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Senior living options offered

Assisted Living

Pricing
for Windsor House Greenville

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Windsor House Greenville
Windsor House Greenville

1931 Pelham Rd, Greenville, SC 29615

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Review score
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8.6
Review score
28 reviews
5 star
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4 star
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1 star
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8.9
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16 reviews
8.9
Review score
16 reviews
5 star
56%
4 star
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3 star
13%
2 star
6%
1 star
0%
8.9
Review score
62 reviews
8.9
Review score
62 reviews
5 star
39%
4 star
37%
3 star
11%
2 star
3%
1 star
10%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at Windsor House Greenville

Healthcare Services

  • Diabetic Care
  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Incontinence Care
  • Medication Management
  • High Acuity Care

Meals & Dining

  • Vegan
  • Vegetarian
  • Gluten-free
  • Meals Provided
  • Low / No Sodium
  • Restaurant Style Dining
  • Guest Meals
  • No Sugar
  • Organic
  • Kosher
  • Pureed Meals

Room Amenities

  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Cable or Satellite TV
  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers
  • Handicap Accessible

Community Amenities

Transportation & parking

  • Complimentary Transportation
  • Transportation at Cost
  • Resident Parking Available

Common areas

  • Library
  • Indoor Common Areas
  • TV Lounge
  • Computer or Media Center
  • Barber Shop
  • Beauty Salon
  • Outdoor Common Areas
  • Meeting Room
  • Outside Patio
  • Central Fireplace

Recreational areas

  • Movie or Theater Room

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Live Well Programs
  • Activities Off-site
  • Intergenerational Programs
  • Happy Hour
  • Cooking Classes
  • Visiting Chaplain or Priest
  • Art Classes
  • Karaoke
  • Day Trips and Outings
  • Birthday Parties
  • Educational Speakers / Life Long Learning
  • Bible Study Group
  • BBQs or Picnics
  • Devotional Activities On-Site
  • Activities On-site
  • Live Musical Performances
  • Holiday Parties

Reviews

for Windsor House Greenville

8.6Review score28 reviews
8.6
Review score
28 reviews
5 star
39%
4 star
36%
3 star
14%
2 star
11%
1 star
0%
Write a review
A Place for Mom has scored Windsor House Greenville with 8.6 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Windsor House Greenville has 28 reviews with an average "overall experience" of 4 out of 5.
Overall Experience
4.0
Cleanliness
4.2
Friendliness
4.5
Care Services
4.3
Staff
4.6
Meals & Dining
3.8
Activities
3.9
Value for Cost
4.2
A Place for Mom has scored Windsor House Greenville with 8.6 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Windsor House Greenville has 28 reviews with an average "overall experience" of 4 out of 5.
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Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 28 reviews
Diane Bohn - Family/friend
Assisted Living
October 29, 2025
5.0
Care for my parents
My parents have been residents for close to 5 years. The staff has always been available for anything they needed but went above and beyond recently. My Dad was in hospice and requiring a lot more care than normal when the hospice caregivers were not at the facility. The staff did everything they needed to do so my parents could be together at this stage of life. They insisted my Dad would spend his last days in what had become his home. Windsor House Greenville went above and beyond and I am eternally grateful!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
4
Response from Windsor House Greenville
October 29, 2025
Thank you for sharing this touching message. We’re honored to have cared for your parents and to know Windsor House has been a true home to them. Your gratitude means the world to our team, and we will pass on your kind words!
Bill T - Family/friend
Assisted Living
October 29, 2025
5.0
Friendly & Helpful
The staff is always friendly and willing to help in any way to make our family resident comfortable. The staff also communicates with family members on a regular basis, with regard to our family resident and the activities happening at the facility. Our family greatly appreciates the flexibility of the staff.
Cleanliness
4
Friendliness
5
Value for Cost
4
Care Services
5
Activities
4
Staff
5
Meals & Dining
4
Tom T - Family/friend
Assisted Living
October 29, 2025
5.0
Excellent caring staff .. very interested in my parents’s well being especially after the recent death of my father..
My parents entered WH in[date removed] during difficult Covid times and my parents experiencing limited mobility and other daily care items such as taking proper medications, eating regular meals and generally limiting their interaction with others.. That quickly changed for both of them with the care of the WH staff and within a few months with regular PT and OT they had much improved mobility.. Also regular administration of meds with regular meals positively improved their overall health.. Fast forward to [date removed] and both were also being cared for as hospice patients. The coordination with WH staff and the VIA hospice staff was done very professionally., My father’s recent passing was challenging and affected the WH staff deeply indicating their long term commitment and relationships with my parents.. The transition for my mother has gone very well as WH has focused on keeping my mother well cared for.. I appreciate the entire WH family like approach to care for their residents.,
Cleanliness
4
Friendliness
5
Value for Cost
5
Care Services
5
Activities
4
Staff
5
Meals & Dining
5
Elizabeth R - Family/friend
Assisted Living
October 29, 2025
5.0
My mom has had such a good experience at Windsor House
My mother moved into Windsor House in [date removed] and although it was difficult for her at first, everyone made her feel welcomed and seen. She enjoys the friendships she has made. I am thankful to the staff for caring for my mother.
Cleanliness
4
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
2
Anonymous - Family/friend
Assisted Living
October 3, 2025
2.0
Verified Review
Our family's experience, not a great fit
Our loved one said the food was good. He said that the residents didn't talk to him much, maybe because he was a new face. I didn't like how pushy they were. They were trying to make me leave him there permanently
Response from Windsor House Greenville
October 4, 2025
Thank you for taking the time to share your feedback with us. We’re glad to hear your loved one enjoyed the food during the visit. We’re sorry to hear, however, that the experience felt less welcoming than you hoped. Adjusting to a new community can take time, and we work closely with our residents to help them feel connected and included. We also want to reassure you that our goal is never to be pushy, but rather to provide families with the information they need to make the decision that feels right for them. We appreciate your input and will use it to continue improving the way we support both residents and their families. If you’d like to speak with us directly about your concerns, please don’t hesitate to reach out — we’d value the chance to talk further.
Anonymous - Family/friend
Assisted Living
August 11, 2025
2.0
Verified Review
overall would not recommend
Good: the community was clean, and the price was low. Bad: My elderly friend received poor to barely average care. Bad: supervisors and managers were unfriendly and not very helpful. Bad: the facility was too dark and depressing. Bad: post Hurricane Helene, the facility was without power for 5 days!! My elderly friend fell twice at Windsor House within 2 weeks time and went to the hospital both times. Windsor House had no idea how long my friend had been lying on the floor the 2nd time.
Response from Windsor House Greenville
August 20, 2025
Thank you for taking the time to share your feedback. We are truly sorry to hear about your friend’s experience and the challenges you described. The safety and wellbeing of our residents is always our top priority, and we take your concerns very seriously. The impact of Hurricane Helene created difficult circumstances for many in our community, and our team strives to be as prepared as possible for emergencies beyond our control. In regards to the dark interior, we have recently added more lighting to create a brighter environment. We are especially concerned about the falls you mentioned, and we want to learn more so we can address this directly with our care team. We would greatly appreciate the opportunity to speak with you personally to better understand the situation and ensure we are providing the support your friend needs. Please reach out to us at sales@windsorhousegreenville.com at your earliest convenience so we can follow up promptly. Thank you again for sharing your perspective—we are committed to making improvements and to providing compassionate, high-quality care for every resident entrusted to us.
Anonymous - Family/friend
Assisted Living
July 23, 2025
4.0
Verified Review
Friendly staff
The place is a bit dated but the staff care about the residents. Sure, we would recommend the community to other families, they are a lower cost option
Cleanliness
4
Friendliness
5
Value for Cost
4
Care Services
4
Staff
5
Meals & Dining
4
Anonymous - Family/friend
Assisted Living
March 5, 2025
5.0
Verified Review
Review for Windsor House Greenville
Great overall experience. Facility is very clean. Staff and personnel are very very friendly. The quality of care is excellent. Admin staff is friendly, kind and concerned about patient care. Food seems overall good Southern cooking. Activities are fine and could have some additional ones like music. They have a piano on premises but I am not aware of any programs with music. Value for money. This is why I chose Windsor House. It was very friendly and homey. It is small enough for people to know each other and staff. It feels homey not like an institution. My family did not need a kitchenette or refrigerator so his studio apartment is a perfect for him.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from Windsor House Greenville
March 14, 2025
Thank you for your kind words and review! We are happy to have provided a positive care experience for your loved one. At this time, we do have musical programming featuring our piano, but we will consider your feedback moving forward and share with our team.
Anonymous - Family/friend
Assisted Living
June 14, 2023
3.0
Verified Review
Newly Renovated but mediocre
Despite being a newly renovated facility, we experienced Windsor House Greenville to be mediocre. It smells in the hallways of unclean. And the rooms are only cleaned one time per week.
Cleanliness
3
Friendliness
4
Value for Cost
3
Care Services
4
Activities
2
Staff
3
Meals & Dining
4
anonymous - Toured community
Assisted Living
October 25, 2022
2.0
Verified Review
Tour experience
We did not like Windsor House Greenville AT ALL. It looked like a funeral home and just felt depressing. Don't know anything about the staff, food, etc. But this is going strictly off of the looks and feel of the environment.
Anonymous - Family/friend
Assisted Living
September 27, 2022
3.0
Verified Review
The facility appears to be in bad shape. I guess that it's clean enough to get by. Ultimately, wasn't the best fit for my loved one.
Cleanliness
3
Friendliness
4
Value for Cost
2
Care Services
2
Activities
2
Staff
4
Meals & Dining
2
anonymous - Toured community
Assisted Living
August 15, 2022
5.0
Verified Review
tour review
Our family had an in person tour and the staff there were amazing, they were so kind and you could tell it was just not for sure but that is was genuine. However the community itself needs some TLC, it was not bright or welcoming or felt just very dark
Anonymous - Toured community
Assisted Living
August 1, 2022
5.0
Verified Review
Review for Windsor House Greenville
Looked very nice but was more expensive.
Sarah D - Family/friend
Assisted Living
July 27, 2022
5.0
Verified Review
Great Place
It is wonderful they are absolutely fantastic all around and have been very helpful to my husband. He is now in hospice and that portion is also absolutely outstanding.
Susan P - Family/friend
Assisted Living
April 14, 2022
4.0
Verified Review
Very Pleased
We were pleased with this community. This was a good place and my mother was well taken care of during the time that we were there. I also heard that they now have a new activity director and things are changing. They had activities like, speakers that come in, bingo and checkers for the residents at the time. The staff were very caring and helpful no matter what the question was they made sure that I got the answers I needed and that my mother was taken care of.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
4
Staff
5
Meals & Dining
5
Anonymous - Toured community
Assisted Living
September 29, 2021
4.0
Verified Review
My Review of Windsor House Greenville
This was a nice community, just a little too expensive for us.
Paul - Family/friend
Assisted Living
April 5, 2021
4.0
Verified Review
goo things about Windsor House
The staff is caring people. Communication was good between the staff and our family I would recommend this community to others.
Friendliness
5
Value for Cost
5
Care Services
4
Staff
4
Meals & Dining
3
D. H. - Family/friend
Assisted Living
March 22, 2021
4.0
Verified Review
Smaller Property with a Good Value for the Money
It is a small community, which is nice. You don't have as many people here. The community is on one floor. This is an older community, and feels well kept. The food is pretty good. The big meal is lunch. In the evening it is mostly hamburgers or hot dogs with a bunch of fries. I wish they had more alternate choices other than grilled cheese sandwich or soup.
Friendliness
5
Value for Cost
5
Care Services
4
Activities
5
Staff
5
Meals & Dining
4
Jeanette Simpson - Family/friend
Assisted Living
October 9, 2020
4.0
Verified Review
A place for my mom
We chose Windsor House Greenville because when we toured the facility when we talked to the staff members we really liked them. I felt like my mother would be at home here. For the room sizes you pay for what you get. She said the food is great. I would recommend.
Cleanliness
3.5
Friendliness
4
Value for Cost
4
Care Services
4
Activities
3
Anonymous - Family/friend
Assisted Living
June 25, 2020
4.0
Verified Review
Windsor House Greenville
The community was clean. The staff is very friendly, open, and warm. The care has been good and we have not had any complaints so far. The food could use a little more variety, maybe something other than the southern-style food they usually serve. The price is good as long as it doesn't go up too much more.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-20 out of 28 reviews

Neighborhoods
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the South Carolina regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about South Carolina regulations for Assisted Living.

Frequently Asked Questions
about Windsor House Greenville

Windsor House Greenville offers Semi-Private and Studio. Learn more.
A Place for Mom has scored Windsor House Greenville 8.6 out of 10 using our proprietary review score.   We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.   Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (864) 288-9450 to reach a resident at Windsor House Greenville.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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