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The Preserve at Palm-Aire

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3701 W. McNab Road, Pompano Beach, FL 33069

For more information about senior living options:
(866) 374-4058
9.1
Review score
150 reviews
Add review
9.1
Review score
150 reviews
5 star
38%
4 star
35%
3 star
13%
2 star
4%
1 star
10%
See all reviews
8.7
Review score
1301 reviews
32 facilities
The Preserve at Palm-Aire
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The Preserve at Palm-Aire
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Keeley
-
Loved one of resident/client
5.0
Would recommend
5 for all. We have been very happy with everything! The workers with my grandma are very friendly and helpful. Love the little things they get to do like making guac to try and engage them and everything with music

About the facility
The Preserve at Palm-Aire

The Preserve at Palm-Aire provides the highest quality of geriatric care, assisted and independent living in the Pompano Beach, Florida area, including innovative memory care designed specifically for those affected by Alzheimer's disease and other dementias. Every resident receives unique and personalized care and attention tailored to where they are and what they need most. At The Preserve at Palm-Aire, both residents and their families enjoy peace of mind, knowing that our staff is providing the best in life €” with a smile.

Senior living options offered

Assisted Living

Memory Care

Independent Living

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Amenities
at The Preserve at Palm-Aire

Healthcare Services

  • Staffing & Ancillary Services
  • High Acuity Care
  • Memory Care
  • Medication Management
  • Incontinence Care
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Organic
  • Meals Provided
  • Vegan
  • Vegetarian
  • Room Service
  • Guest Meals
  • Professional Chef
  • Low / No Sodium
  • Gluten-free
  • Special Dining Programs
  • Restaurant Style Dining
  • No Sugar

Room Amenities

  • Ground Floor Units
  • Garden View
  • Air Conditioned
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Full kitchen
  • Kitchenette
  • Private patio, deck, or balcony

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro
  • Bar or Pub

Transportation & parking

  • Transportation at Cost
  • Property Convenient to Public Transit
  • Uncovered Parking
  • Resident Parking Available
  • Complimentary Transportation

Pets

  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed
  • Weight Limit (lbs)

Common areas

  • Outdoor Common Areas
  • Outside Patio
  • Barber Shop
  • Indoor Atrium
  • Beauty Salon
  • Private Bath
  • Meeting Room
  • TV Lounge
  • Indoor Common Areas
  • Library
  • Main Street Shops
  • Computer or Media Center

Recreational areas

  • Swimming Pool
  • Game Room
  • Raised Garden Beds
  • Billiards Lounge
  • Ballroom
  • Golf Course or Putting Green
  • Fitness Center
  • Jacuzzi
  • Arts and Crafts Center
  • Piano or Organ
  • Movie or Theater Room

Services

  • Housekeeping
  • Grocery Shopping and Errands
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English
  • Croatian
  • Spanish

Activities

  • Devotional Activities On-Site
  • BBQs or Picnics
  • Community Service Programs
  • Tai Chi
  • Bible Study Group
  • Live Dance or Theater Performances
  • Quilting or Sewing Club
  • Dances
  • Pet-focused Programs
  • Yoga / Chair Yoga
  • Water Aerobics
  • Trivia Games
  • Intergenerational Programs
  • Stretching Classes
  • Devotional Activities Offsite
  • Art Classes
  • Men's Club
  • Other Religious Services
  • Wii Bowling
  • Brain fitness / Dakim
  • Birthday Parties
  • Wine Tasting
  • Day Trips and Outings
  • Current Events Club
  • Karaoke
  • Protestant Services
  • Activities On-site
  • Catholic Services
  • Educational Speakers / Life Long Learning
  • Qi Gong
  • Light Therapy Programs
  • Walking Club
  • Visiting Rabbi
  • Bridge Club
  • Community Service Organizations
  • Sensory-based Programs
  • Holiday Parties
  • Live Musical Performances
  • Choir / Singing Club
  • Jewish Services
  • Visiting Chaplain or Priest
  • Cooking Classes
  • Gardening Club
  • Happy Hour
  • Activities Off-site
  • Live Well Programs
  • Cards / Pinochle Club
  • Book Club

Compare

The Preserve at Palm-Aire
The Preserve at Palm-Aire

3701 W. McNab Road, Pompano Beach, FL 33069

Williamsburg Landing
Williamsburg Landing

1776 NE 26th St, Wilton Manors, FL 33305

Independence Hall Senior Living
Independence Hall Senior Living

1639 NE 26th St, Fort Lauderdale, FL 33305

Five Star Premier Residences of Pompano Beach
Five Star Premier Residences of Pompano Beach

1371 S Ocean Blvd, Pompano Beach, FL 33062

9.1
Review score
150 reviews
9.1
Review score
150 reviews
5 star
38%
4 star
35%
3 star
13%
2 star
4%
1 star
10%
10
Review score
29 reviews
10
Review score
29 reviews
5 star
97%
4 star
3%
3 star
0%
2 star
0%
1 star
0%
9.7
Review score
27 reviews
9.7
Review score
27 reviews
5 star
77%
4 star
19%
3 star
0%
2 star
4%
1 star
0%
8.9
Review score
17 reviews
8.9
Review score
17 reviews
5 star
70%
4 star
24%
3 star
6%
2 star
0%
1 star
0%
Studio
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Studio
Starting at $X,XXX/mo
Studio
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Studio
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1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
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2 bedrooms
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2 bedrooms
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2 bedrooms
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2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Independent Living

Reviews

for The Preserve at Palm-Aire

9.1Review score150 reviews
9.1
Review score
150 reviews
5 star
38%
4 star
35%
3 star
13%
2 star
4%
1 star
10%
The Arbor Company
8.7
Review score1301 reviews32 communities
Write a review
A Place for Mom has scored The Preserve at Palm-Aire with 9.1 out of 10 using our proprietary review score based on 30 reviews in the last 2 years. Over all time, The Preserve at Palm-Aire has 150 reviews with an average "overall experience" of 3.8 out of 5.
Overall Experience
3.8
Cleanliness
4.1
Friendliness
4.0
Care Services
3.7
Staff
4.3
Meals & Dining
4.0
Activities
3.7
Value for Cost
3.8
A Place for Mom has scored The Preserve at Palm-Aire with 9.1 out of 10 using our proprietary review score based on 30 reviews in the last 2 years. Over all time, The Preserve at Palm-Aire has 150 reviews with an average "overall experience" of 3.8 out of 5.
Parent company
The Arbor Company
8.7
Review score1301 reviews32 communities
Logo for The Arbor Company
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 150 reviews
Keeley - Family/friend
Memory Care
October 10, 2025
5.0
Verified Review
Would recommend
5 for all. We have been very happy with everything! The workers with my grandma are very friendly and helpful. Love the little things they get to do like making guac to try and engage them and everything with music
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from The Preserve at Palm-Aire
October 13, 2025
Thank you for your wonderful feedback. We’re so glad to hear your grandmother is happy and engaged with our activities and that our team’s friendliness and care have made a positive difference. We truly appreciate your kind words.
Micheal F - Resident/client
Assisted Living
September 8, 2025
5.0
Kitchen: [name removed]- [name removed]and [name removed][name removed]
They good workers kind & helpful I love Preserve the best place you can live Caregivers Amazing Summer, [name removed], [name removed], [name removed], All of them Above of beyond. [name removed] All Staff Members. I can’t tank you guys enough for all you have done for us.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
4
Staff
5
Meals & Dining
4
Response from The Preserve at Palm-Aire
September 25, 2025
Thank you for your kind words and recognition of our team! We’re so glad to know that the caregivers and staff at The Preserve have made such a positive impact and that their kindness and dedication are felt every day. We’ll be sure to share your gratitude with Summer and the rest of the team you mentioned — they will be touched by your appreciation.
Anonymous - Resident/client
Independent Living
August 20, 2025
4.0
Verified Review
Am I really ready for this?
It's nice enough. But I'm not exactly happy here. I know I'm the same physical age of many residents here. But in other ways I'm much younger So it has been frustrating for me. The meals are just so so with chicken served almost every day. I'm really over that so I prepare my meals myself in my apt. most of the time. They're charging me an extra $[fee removed] because I do not eat breakfast food much and switched to lunch instead. $[fee removed]!!!!
Response from The Preserve at Palm-Aire
August 22, 2025
Thank you for sharing your feedback with us. We want your experience to feel enjoyable and personalized, and we’d like the chance to better understand all of the concerns you have shared with us. Please contact our Executive Director, Melanie White, at 954-970-2600 so we can review this together and work toward a solution that feels right for you.
Anonymous - Family/friend
Assisted Living
August 1, 2025
3.0
Verified Review
Review for The Preserve at Palm-Aire
The restaurant and food services are and were poor. Long wait time. Overall long wait time, and quality of food was poor and often overcooked, cold or lukewarm warm. The experience and quality of the food and beverage service did not meet the expectations of what the establishment marketed nor was it a reflection of the value for the price. True healthy options were not available. The servers were nice and pleasant but they always took a long time. It seems they are not trained in restaurant customer service. The property needs an upgrade the paved entrance ways had pot holes and were often a safety hazard. The staff is pleasant and friendly and the activities manager was a big hit with my Mom and her peers. There is room for improvement and for the monthly price the amenities need upgrading and the food quality and service needs an overdue overhaul.
Response from The Preserve at Palm-Aire
August 8, 2025
Thank you for taking the time to share your detailed feedback. We’re glad to hear that our staff and activities team made a positive impression on your mother and her peers—it’s clear how much those connections meant. We also appreciate your candid observations regarding the dining experience and property conditions. Your concerns are important to us, and we want to ensure they’re addressed appropriately. Please reach out to our Executive Director, Melanie White, at 954-970-2600 so we can learn more. Your input truly matters to us.
Nancy - Resident/client
Independent Living
July 18, 2025
5.0
Verified Review
I am very pleased with my decision to leave Independence hall and move here to the Preserve where I don't feel like I'm
The Preserve at Palm Aire is 180° different than the Independence hall facility. I was living at in Wilton manors. The staff are all very pleasant. The residence greet you with Smiles and tell you that you're going to enjoy your living here. Where Independence Hall had no activities after 5 PM or on weekends unless run by residence and a few activities they had were poorly designed and few participated. That is not the case here at the Preserve. There's always seems to be something to do. The food so far is excellent. In fact, it is so good that I've been putting on a few pounds and need to watch that. My dog and I are very happy with the decision we made and would refer this location to anyone we knew that was looking for somewhere to live in independent living and or memory or assisted living. It's nice to see smiling people all around.
Response from The Preserve at Palm-Aire
August 3, 2025
Thank you so much for your thoughtful and enthusiastic review! We’re thrilled to hear that you and your dog are happy with your decision to call The Preserve at Palm-Aire home. Creating a vibrant, welcoming environment with engaging activities, delicious dining, and compassionate care is what we’re all about—and we’re so glad that’s been your experience. It’s especially meaningful to know you’ve felt the warmth from both our team and fellow residents. We truly appreciate your kind words and your willingness to recommend our community to others—it means the world to us!
Anonymous - Family/friend
Assisted Living
July 3, 2025
2.0
Verified Review
suitability is more than just amenities and a nice room...
To be fair, the scores will be for the memory care section which is very different from the rest of the facility. Mom was more cognitively aware and highly functioning than anyone else in memory care and she wasn't able to participate in the assisted living activities or go over that side of the facility which is much larger and nicer . It didn't end up being a good fit for her. I think to make sure you look at the residents and observe the staff interactions with the residents as much as the facility itself or the accommodations. A lot of sales people are good at their jobs and can make it look like the lovely looking facilities and the amenities are the most important part.
Cleanliness
3
Friendliness
4
Value for Cost
2
Care Services
2
Activities
2
Staff
3
Meals & Dining
4
Response from The Preserve at Palm-Aire
July 7, 2025
Thank you for sharing your thoughtful feedback. We understand how important it is to find the right environment that aligns with your loved one’s individual needs. To that end, we would appreciate the opportunity to learn more about your comments and invite you to contact our Executive Director, Melanie White, at 954-970-2600.
Koren P - Family/friend
Assisted Living
June 20, 2025
5.0
Verified Review
Our family's experience
Everyone was nice and friendly. We were given several choices of apartments. The meals were delicious. We had Easter dinner there. They have a full schedule of activities.
Response from The Preserve at Palm-Aire
June 23, 2025
Thank you for sharing your experience! We’re so glad you enjoyed your visit, the delicious Easter dinner, and the variety of apartment options and activities. It’s always our goal to create a warm, welcoming environment where residents and families feel right at home.
Jay S - Family/friend
Assisted Living
May 8, 2025
5.0
A great experience!
The former facility my loved one lived closed and were in a situation for had a short notice before a move was needed. The Preserve at Palm Aire went to and beyond my expectations of making an easy transition into the new apartment.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from The Preserve at Palm-Aire
May 14, 2025
Thank you for sharing your experience. We understand how challenging a sudden transition can be, and we’re so glad to hear that The Preserve at Palm Aire exceeded your expectations. Our team is dedicated to making each move as smooth and supportive as possible, especially during unexpected circumstances. It’s wonderful to know your loved one felt welcomed and comfortable in their new home. We’re grateful for your trust and proud to be part of your loved one’s journey.
Nancy - Resident/client
Independent Living
April 30, 2025
4.0
Verified Review
Overall would recommend
Staff is courteous, helpful when needed. Food, small portions...takes a little too long to be served. Plenty of activities to join in .. Older community but good maintenance. Residents friendly. Median age - 83
Cleanliness
4
Friendliness
5
Value for Cost
4
Care Services
4
Activities
4
Staff
5
Meals & Dining
3
Response from The Preserve at Palm-Aire
May 5, 2025
Thank you for sharing your thoughtful review! We're glad to hear you've had positive experiences with our courteous staff, friendly residents, and the variety of activities offered. We also appreciate your feedback regarding dining service and portion sizes—comments like yours help us identify opportunities to enhance our residents’ experience.
Anonymous - Family/friend
Memory Care
April 24, 2025
5.0
Verified Review
Quality care at Preserve
Clean, reliable, physical plant not as fancy as other places like meridian or allegro, but we have been satisfied with level of care and relative cost. Rom size is good, bathroom is a bit small if one has extra equipment needed for mobility, but can be managed.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
4
Staff
4
Meals & Dining
4
Response from The Preserve at Palm-Aire
April 28, 2025
Thank you for sharing your thoughtful feedback! We’re so glad to hear that you’ve been satisfied with the level of care and overall value. We appreciate your comments about the physical space and will certainly keep them in mind as we continue to enhance the experience for our residents. If there’s ever anything more we can do to support you or your loved one, please don't hesitate to reach out!
Anonymous - Family/friend
Assisted Living
April 18, 2025
4.0
Verified Review
Caring and professional staff.
We cannot rate the care services as well as the activities because our loved one is in independent living and does not participate in any activities. What I like the most is the accessibility and attentiveness of the staff. Also, the common areas are nicely decorated and well maintained. Yes, we would wholeheartedly recommend The Preserve at Palm-Aire to other families.
Cleanliness
4
Friendliness
5
Value for Cost
4
Staff
5
Meals & Dining
4
Response from The Preserve at Palm-Aire
April 28, 2025
Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that you appreciate the attentiveness of our team and the welcoming atmosphere of our community spaces. It means a lot to know you would wholeheartedly recommend The Preserve at Palm-Aire. Please don’t hesitate to reach out if there’s ever anything more we can do for you or your loved one!
Anonymous - Family/friend
Independent Living
April 14, 2025
5.0
Verified Review
Overall a great fit
The care staff is very attentive but I've had a few minor issues with the billing department which were ultimately all straightened out. She recently moved from a one bedroom apartment to a studio apartment there and both living spaces have been good.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
5
Staff
4
Meals & Dining
5
Response from The Preserve at Palm-Aire
April 18, 2025
Thank you for sharing your feedback. We're so pleased to hear that you've found the care staff attentive and the living spaces comfortable for your loved one. We appreciate your patience as billing matters were resolved and are glad to know everything has been straightened out. If there’s ever anything more we can do to support you, please don’t hesitate to reach out.
Tracey - Family/friend
Memory Care
April 10, 2025
5.0
Verified Review
Great place for dad
My father is very happy there. He has made several friends and he loves not cooking and says the meals are great. Based on the experience we have had so far, we would absolutely recommend The Preserve at Palm-Aire to other families.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from The Preserve at Palm-Aire
April 14, 2025
Thank you so much for sharing your kind feedback! We're thrilled to hear that your father is happy, enjoying the meals, and building friendships at The Preserve at Palm-Aire. Creating a warm, social, and stress-free environment is exactly what we strive for, and it means a lot to know his experience has been so positive. We truly appreciate your recommendation and are grateful to be part of your family's journey!
Anonymous - Family/friend
Assisted Living
March 19, 2025
4.0
Verified Review
Review for The Preserve at Palm-Aire
Facility very clean. Staff very positive/ not too many bad apples thankfully. Very disorganized sales team and process. Generally the place has a nice vibe
Cleanliness
5
Friendliness
4
Value for Cost
4
Care Services
4
Activities
5
Staff
4
Meals & Dining
5
Response from The Preserve at Palm-Aire
March 24, 2025
Thank you for sharing your feedback—we're glad to hear you’ve had a positive experience with the team and atmosphere at our community. We also appreciate your comments about the sales process. To ensure we address your concerns and improve your experience moving forward, please contact our Executive Director, Melanie White, directly at 954-970-2600. Your insights are valuable to us, and we’re committed to making things right.
Ray B - Family/friend
Independent Living
December 6, 2024
5.0
Mom struck gold at the Preserve
Everything is working out great for Mom at the preserve, her apartment is perfect for her..meals are great..facility outstanding..activity levels and very outstanding staff who are happy to assist, even as Mom is in independent living. Mom feels she struck GOLD at the Preserve!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from The Preserve at Palm-Aire
December 19, 2024
Thank you for your glowing review! We’re thrilled to hear that your mom is loving her time at The Preserve and feels like she struck gold—it’s the highest compliment we could receive! From her apartment to the meals, activities, and outstanding staff, we’re so glad everything is meeting her needs and making her feel at home. Your kind words inspire us to continue providing the very best for all of our residents.
Anonymous - Family/friend
Assisted Living
November 19, 2024
4.0
Verified Review
Review for The Preserve at Palm-Aire
Everything was near perfect. My mother had an issue with understanding the staff. My mother was hard of hearing. Most staffers were happy but spoke fast and with an accent. She complained she could not understand most of her helper and it really frustrated her. We are upstate New Yorkers and haven't had much experience interacting with other nationalities
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Staff
4
Meals & Dining
4
Anonymous - Family/friend
Independent Living
October 28, 2024
4.0
Verified Review
Preserve at Palm-Aire
We have since moved Mom from this facility about a year ago. Numerous items were stolen from her room, and one of the staff members was extremely rude to our family. The food is not the best quality, but it was adequate. The apartments are enormous value for the money, best price around for sure. This was a great placement for my mother at first, but slowly the quality of this place declined. I would still highly recommend for someone who is on a tight budget, and able to still cook for themselves so that when the daily menu doesn't suit, they may cook an alternative meal in the great kitchens.
Cleanliness
5
Friendliness
4
Value for Cost
4
Care Services
4
Activities
5
Staff
4
Meals & Dining
3
Response from The Preserve at Palm-Aire
October 31, 2024
Thank you for sharing your experience and feedback. We take your concerns seriously and are committed to addressing issues related to security, staff interactions, and overall quality of service. We appreciate your balanced perspective on the value and initial positive experience, and we would like to discuss your concerns further. Please reach out to our Executive Director, Melanie White, at (954)-970-2600 so we can better understand your experience. Your input is invaluable to us.
Sharon - Family/friend
Memory Care
August 21, 2024
5.0
Verified Review
Wonderful place for your loved one
The staff is very caring, I feel he has received excellent care, they are always cleaning, and for the care and amenities I feel the price is a fair price. I have several friends with family in this facility.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from The Preserve at Palm-Aire
August 26, 2024
Thank you for sharing your experience! We're so pleased to hear that you feel your loved one is receiving excellent care and that you find our pricing fair for the care and amenities we provide. It's wonderful to know that you and your friends have chosen our facility for your families. Your trust in us means everything!
Anonymous - Family/friend
Independent Living
August 19, 2024
4.0
Verified Review
overall great place and terrific value for the money
Some updating needs to occur with the elevators and pool area. Otherwise the area is very clean. The people are all very kind. The staff are very attentive. I love the doctor/nurse/PT staff. They could really improved on the food. Activities have improved greatly. I feel seasonally it diminishes some in the summer. The one thing I wish they would also try to motive would be an established walking path for seniors. The value is here. It is affordable and the apartments are great. The people are truly caring and are lovely. My parents love it here.
Cleanliness
4
Friendliness
5
Value for Cost
4
Care Services
4
Activities
4
Staff
5
Meals & Dining
3
Response from The Preserve at Palm-Aire
August 22, 2024
Thank you for your thoughtful feedback. We're glad to hear that your parents love living here and appreciate the care they receive from our attentive staff. Your suggestions about updating the elevators, pool area, and adding a walking path for seniors are valuable, and we'll certainly consider them as we strive to enhance our community. We're also pleased to hear that the activities have improved, and we'll continue working on providing a great experience year-round. Thank you for choosing us!
Anonymous - Family/friend
Assisted Living
July 24, 2024
2.0
Verified Review
Review for The Preserve at Palm-Aire
I absolutely would not recommend to others. 1. My biggest concern is they constantly have multiple elevators out at a time. This is a safety issue that is very concerning. 2. The restaurant food is horrible, since she moved in the meal quality has deteriorated and the portions have gone down significantly. 3. There is no control over their staff of who has keys to the residents apartments and that is very concerning. 4. They have had to close the restaurant on more than one occasion because did not pass health inspections. 5. I have on many occasions walked through the front door in the evenings without registering when there was no one at the front desk or even when there was, they never asked who I was or why I was just walking in. That is concerning that anyone can just walk in and head to the apartments. 6. Based on the contract there are designated smoking areas, however management has allowed one specific resident to smoke in her apartment, which is against policy and a safety concern. Management has told the residence on the floor for months they were going to do something about it, but the lady still continues to smoke like a chimney, the halls real of smoke, there are people that have health issues that this is impacting, yet it is still allowed. 8. The doggie park is a hazard, they now it about every two weeks and is full of mud and uneven which is unsafe. 9. At the residence monthly meetings the above issues get brought up every month and the management does nothing.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Staff
2
Meals & Dining
2
Response from The Preserve at Palm-Aire
August 1, 2024
Thank you for bringing these concerns to our attention. Your feedback is invaluable in helping us improve our services and ensure the safety and satisfaction of our residents. We take all of these issues very seriously and are committed to addressing them promptly. Please contact our Vice President of Operations, Paul Kelley, at 240-778-8315 to discuss these concerns in more detail and to ensure they are resolved to your satisfaction. Thank you for your patience and for giving us the opportunity to make things right.
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Florida’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Florida’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions
about The Preserve at Palm-Aire

The Preserve at Palm-Aire offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored The Preserve at Palm-Aire 9.1 out of 10 using our proprietary review score.   We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.   Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (954) 970-2600 to reach a resident at The Preserve at Palm-Aire.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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