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The Pointe at West Palm

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111 Executive Center Dr, West Palm Beach, FL 33401

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(866) 374-4058
8.3
Review score
49 reviews
Add review
8.3
Review score
49 reviews
5 star
41%
4 star
31%
3 star
10%
2 star
4%
1 star
14%
See all reviews
8.9
Review score
7290 reviews
138 facilities
The Pointe at West Palm
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The Pointe at West Palm
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Andrea B
-
Child of resident/client
5.0
Overall wonderful!
My dad has lived at The Pointe (formerly The Fountainview) in West Palm Beach for almost three years, and our family has been very pleased with the care and support he has received. Since we live in New York, it has been especially reassuring to know he is in a well-run, attentive communit

About the facility
The Pointe at West Palm

The Pointe at West Palm's beautiful resort style community sits on twelve tropically landscaped acres located near the heart of the city, including world-famous downtown Clematis Street restaurants and shops, City Place, the Kravis Center for performing arts, and gorgeous beaches. An independent and assisted living retirement community, The Pointe at West Palm offers spacious apartments, large walk-in closets, decorative balconies, fine dining, weekly housekeeping, transportation, entertainment, and a wealth of exciting activities. Long-term independent living residents benefit from home health services, as well as our on-site Assisted Living services.

Senior living options offered

Assisted Living

Independent Living

Pricing
for The Pointe at West Palm

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo

Independent Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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The Pointe at West Palm
The Pointe at West Palm

111 Executive Center Dr, West Palm Beach, FL 33401

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8.3
Review score
49 reviews
8.3
Review score
49 reviews
5 star
41%
4 star
31%
3 star
10%
2 star
4%
1 star
14%
10
Review score
26 reviews
10
Review score
26 reviews
5 star
96%
4 star
0%
3 star
0%
2 star
4%
1 star
0%
9.7
Review score
26 reviews
9.7
Review score
26 reviews
5 star
69%
4 star
23%
3 star
0%
2 star
0%
1 star
8%
9.7
Review score
8 reviews
9.7
Review score
8 reviews
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

No

Pet friendly

Yes

Care types offered

2

Assisted Living, Independent Living

Care types offered

1

Memory Care

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at The Pointe at West Palm

Healthcare Services

  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • High Acuity Care
  • Medication Management
  • Incontinence Care
  • Diabetic Care

Meals & Dining

  • International Cuisine
  • Restaurant Style Dining
  • Meals Provided
  • No Sugar
  • Anytime Dining
  • Professional Chef
  • Guest Meals
  • Gluten-free
  • Low / No Sodium
  • Room Service
  • Vegan
  • Vegetarian
  • Pureed Meals

Room Amenities

  • Wi-Fi/high-speed internet
  • Full kitchen
  • Garden View
  • Kitchenette
  • Handicap Accessible
  • Private patio, deck, or balcony
  • Ground Floor Units
  • Cable or Satellite TV
  • Air Conditioned

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Property Convenient to Public Transit
  • Resident Parking Available
  • Complimentary Transportation
  • Uncovered Parking

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Private Bath
  • Outside Patio
  • Indoor Common Areas
  • Meeting Room
  • Computer or Media Center
  • TV Lounge
  • Outdoor Common Areas
  • Barber Shop
  • Library
  • Beauty Salon

Recreational areas

  • Fitness Center
  • Arts and Crafts Center
  • Movie or Theater Room
  • Swimming Pool
  • Piano or Organ
  • Billiards Lounge
  • Jacuzzi
  • Raised Garden Beds

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician
  • Grocery Shopping and Errands

Languages spoken

  • English
  • Spanish

Activities

  • Pet-focused Programs
  • Happy Hour
  • Catholic Services
  • Dances
  • Community Service Organizations
  • Educational Speakers / Life Long Learning
  • Jewish Services
  • Live Musical Performances
  • Art Classes
  • Devotional Activities On-Site
  • Stretching Classes
  • BBQs or Picnics
  • Live Well Programs
  • Cards / Pinochle Club
  • Water Aerobics
  • Devotional Activities Offsite
  • Bible Study Group
  • Wii Bowling
  • Yoga / Chair Yoga
  • Activities Off-site
  • Tai Chi
  • Wine Tasting
  • Bridge Club
  • Intergenerational Programs
  • Visiting Rabbi
  • Current Events Club
  • Birthday Parties
  • Men's Club
  • Christian Services
  • Brain fitness / Dakim
  • Live Dance or Theater Performances
  • Trivia Games
  • Other Religious Services
  • Holiday Parties
  • Activities On-site
  • Quilting or Sewing Club
  • Day Trips and Outings
  • Gardening Club

Reviews

for The Pointe at West Palm

8.3Review score49 reviews
8.3
Review score
49 reviews
5 star
41%
4 star
31%
3 star
10%
2 star
4%
1 star
14%
Sinceri Senior Living
8.9
Review score7290 reviews138 communities
Write a review
A Place for Mom has scored The Pointe at West Palm with 8.3 out of 10 using our proprietary review score based on 22 reviews in the last 2 years. Over all time, The Pointe at West Palm has 49 reviews with an average "overall experience" of 3.8 out of 5.
Overall Experience
3.8
Cleanliness
4.0
Friendliness
4.1
Care Services
3.6
Staff
3.8
Meals & Dining
3.4
Activities
3.9
Value for Cost
3.9
A Place for Mom has scored The Pointe at West Palm with 8.3 out of 10 using our proprietary review score based on 22 reviews in the last 2 years. Over all time, The Pointe at West Palm has 49 reviews with an average "overall experience" of 3.8 out of 5.
Parent company
Sinceri Senior Living
8.9
Review score7290 reviews138 communities
Logo for Sinceri Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 49 reviews
Anonymous - Family/friend
Independent Living
January 28, 2026
4.0
Verified Review
The Pointe at West Palm
She thinks it feels more like a hotel than a retirement community!
Andrea B - Family/friend
Independent Living
January 22, 2026
5.0
Overall wonderful!
My dad has lived at The Pointe (formerly The Fountainview) in West Palm Beach for almost three years, and our family has been very pleased with the care and support he has received. Since we live in New York, it has been especially reassuring to know he is in a well-run, attentive community. [name removed], the Director, is consistently attentive and responsive, and does an excellent job overseeing the community. [name removed] in administration is helpful and efficient, and [name removed] at the front desk is always welcoming and professional! The beautiful community is clean and well maintained, the food is good, and the activities and entertainment are strong and engaging. The staff has also been very supportive during difficult transitions, showing care and responsiveness when it truly mattered. I would highly recommend The Pointe to anyone looking for a high-quality independent senior living community in West Palm Beach.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from The Pointe at West Palm
January 27, 2026
Hello! We value your opinion and experience with us here at The Pointe at West Palm. Thank you again for leaving a positive review, and we hope you share your positive experience with others!
Paula H - Resident/client
Independent Living
December 12, 2025
5.0
Verified Review
Pointe at West Palm
The staff are always available. The apartments are a nice size! The 1-2 bedrooms are a great size and studios are large,
Cleanliness
5
Friendliness
4
Value for Cost
5
Care Services
5
Activities
4
Staff
5
Meals & Dining
3
Response from The Pointe at West Palm
December 15, 2025
Hello! We value your opinion and experience with us here at The Pointe at West Palm. Thank you again for leaving a positive review, and we hope you share your positive experience with others!
Anonymous - Family/friend
Assisted Living
November 18, 2025
1.0
Verified Review
Do not let your love ones live here
They were horrible. Gave my Dad too much insulin was taken to the hospital. Another time he had shortness if breathe and it took them 9 minutes to call 911.
Cleanliness
4
Friendliness
1
Value for Cost
1
Care Services
1
Activities
4
Staff
1
Meals & Dining
3
Response from The Pointe at West Palm
December 5, 2025
Hello, here at The Pointe at West Palm, we value all opinions, whether negative or positive and would love to reach out to you personally to hear more about your concerns. Please get in touch with the community directly or reach out to our corporate team at Contact@SinceriSL.com so that we can understand and alleviate your concerns.
Anonymous - Family/friend
Independent Living
September 30, 2025
4.0
Verified Review
could be great staff administration severely lacking
The price was right the vibe was nice but the administrative staff was terrible to me and to their employees
Cleanliness
3
Friendliness
5
Value for Cost
4
Care Services
3
Activities
4
Staff
1
Meals & Dining
3
Response from The Pointe at West Palm
October 7, 2025
Thank you for sharing your feedback. We’re glad to hear you felt the price and overall vibe of our community were a good fit. As the Regional Director of Operations I was sorry to learn of your concerns regarding our administrative team. We always strive to provide 5-star service, and I’d welcome the chance to connect directly to better understand your experience.
Anonymous - Family/friend
Assisted Living
June 9, 2025
4.0
Verified Review
A good place for Mom or Dad
My Mother has been there almost a year... While nothing is ever perfect... She has made nice friends there. She is close to her doctors. They clean the apartment once a week. The laundry room is close by and efficient. There are some nice events and exercise classes. The pool area is inviting and relaxing- we have lunch out there occasionally. They try to keep up with repairs. I'm approximately a half hour away and feel that she is safe there. Hope this helps. Of course it all depends on what you may need. They can get you to the grocery stores & Doctors appointments.
Cleanliness
4
Friendliness
5
Value for Cost
5
Care Services
4
Activities
4
Staff
5
Meals & Dining
4
Response from The Pointe at West Palm
June 12, 2025
Thank you for your thoughtful review! We’re so glad to hear that your mother has made some great friends and feels safe and cared about in our community. It’s wonderful to know that she enjoys the events, exercise classes, and relaxing by the pool as we strive to provide a comfortable and supportive environment for all our residents. If you ever have any suggestions or need assistance, please don’t hesitate to reach out!
Anonymous - Resident/client
Independent Living
June 9, 2025
1.0
Verified Review
Fountainview Experience
If something breaks they do not care!! My shower ?? in my bathroom was leaking continually for a month!! My shower floor was always wet!! I called and I even have a video!!
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Staff
1
Meals & Dining
1
Response from The Pointe at West Palm
June 10, 2025
I am the new Interim Executive Director and was surprised to read your review about a persistent shower leak. I’ve checked with maintenance and they are unaware of any such issue. We take all concerns seriously and this description is inconsistent with our usual responsiveness. I encourage you to contact me directly so we can discuss this further as resident satisfaction is important to all of us here at Fountainview.
Anonymous - Resident/client
Independent Living
April 17, 2025
1.0
Verified Review
Foutainview Experience
They were terrible! Only the PT was good! They raised the prices on those who could not afford it and did no repairs. They did not pay employees and they left...Overall, it is living on past reputation. The remaining residents are either too old or too poor to leave. It is very depressing!
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Staff
1
Meals & Dining
1
Response from The Pointe at West Palm
January 5, 2026
Hello! Thank you for leaving a review with us. Here at The Pointe at West Palm, the care we give our residents is at the forefront of our minds. If you would like to contact us to speak further, please email Contact@SinceriSL.com.
Anonymous - Resident/client
Independent Living
April 16, 2025
1.0
Verified Review
Very disappointing experience
They were terrible! Only the PT was good! They raised the prices on those who could not afford it and did no repairs. They did not pay employees and they left...Overall, it is living on past reputation. The remaining residents are either too old or too poor to leave. It is very depressing!
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Staff
1
Meals & Dining
1
Response from The Pointe at West Palm
April 17, 2025
I am the Executive Director and was disappointed to read your thoughts on your experience at our community. Your feedback is essential to us as we strive to always exceed the expectations of our residents and their families. I would like the opportunity to discuss your concerns further, and ask that you please call me at the community at your earliest convenience.
Anonymous - Family/friend
Assisted Living
April 15, 2025
4.0
Verified Review
Fountainview
It's great and she has adjusted. The food is very good. She has favorite nurses....one she loves and she calls her Sweetie pie. Yes, we would recommend Fountainview to other families based on the experience we have had so far.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Staff
4
Meals & Dining
4
Response from The Pointe at West Palm
April 17, 2025
Thank you for your kind words! We’re so pleased to hear that your loved one has adjusted so well to life at Fountainview. It is heartwarming to know that she has developed such a special bond with her caregivers. Your recommendation is much appreciated, and we look forward to continuing to provide exceptional care to her and all our residents.
Sharon T - Resident/client
Independent Living
September 11, 2024
4.0
Verified Review
I chose Fountainview over others I looked at food, friendliness, and the upkeep of the grounds. I would recommend this facility to others looking.
Cleanliness
4
Friendliness
5
Value for Cost
5
Care Services
4
Activities
4
Staff
4
Meals & Dining
5
Response from The Pointe at West Palm
September 12, 2024
Sharon, we are honored you chose Fountainview as your new home and appreciate your recognition.
Rosalee B - Family/friend
Independent Living
September 4, 2024
4.0
A nice location for my Mom. Near her doctors, favorite stores and friends
There were a few glitches as you always experience with a move, but on the whole it turned out to be a great choice. Any issues were addressed and corrected, which is nice to see. The staff is friendly and helpful. The activities are plentiful, and the food choices are good. The friends that my Mom has already met there are a welcome addition to her daily routine.
Cleanliness
4
Friendliness
5
Value for Cost
5
Care Services
4
Activities
4
Staff
5
Meals & Dining
5
Response from The Pointe at West Palm
September 6, 2024
Thank you, Rosalee, for sharing your experience! We're thrilled to hear that Fountainview has become a great choice for your mom and that she's already made many new friends. It's wonderful to know that our team was able to promptly address any initial concerns and that you're pleased with your experiences with our friendly team, activities, and food options. We’re grateful for your trust in us and look forward to continuing to make your mom’s time here enjoyable!
Laura M - Resident/client
Independent Living
August 27, 2024
5.0
Fountainview has the most amazing staff.
Everyone is so nice here. There are somethings that aren’t perfect but I couldn’t see me living anywhere else. The grounds here are beautiful and very well kept up. If something breaks in your apartment it gets fixed in a timely manner. The residents are for the most part are easygoing and super friendly. I’m happy to call this place home.
Cleanliness
5
Friendliness
4
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from The Pointe at West Palm
August 29, 2024
Laura, thank you for your kind words! We're so glad to hear that you feel at home here at Fountainview. It's wonderful to know you're enjoying the community and your neighbors, and we appreciate your shout out for our hard working maintenance and housekeeping teams. We’re always striving to improve, and we’re happy to have you as part of the Fountainview family!
Anonymous - Resident/client
Independent Living
August 20, 2024
5.0
Verified Review
Fountainview review
The Fountainview community has a nice pool and adequate walking areas. It is also close to downtown and I would recommend this community to other families.
Cleanliness
4
Friendliness
5
Value for Cost
5
Staff
5
Response from The Pointe at West Palm
August 26, 2024
Thanks so much for your compliments for the community and for your recommendation.
Louise J - Toured community
Independent Living
August 20, 2024
5.0
[name removed] was absolutely fantastic. Everyone was so polite. It was very nice. Clean, friendly, great location beautiful exterior as well and grounds. Very nice. Highly recommend it. As well as the location being wonderful I was super impressed
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Response from The Pointe at West Palm
August 26, 2024
Thanks for your feedback Louise. It was wonderful to read that you were so impressed by our community. We're glad to know the location was a perfect fit for your needs and you immediately felt the warm and welcoming vibe found at Fountainview. We appreciate your recommendation and hope to see you again soon!
S. Tedesco - Family/friend
Independent Living
July 12, 2024
4.0
Verified Review
Friendly staff, overall a nice community, would recommend
The experience here has been great. Apartments are laid out well and spacious. Services provided are done well with happy and friendly staff. Number of activities and bus schedule has increased steadily since beginning of 2024. We are very happy here.
Cleanliness
4
Friendliness
5
Value for Cost
5
Care Services
5
Activities
4
Staff
5
Meals & Dining
4
Response from The Pointe at West Palm
July 17, 2024
Thank you for your kind review! It was wonderful to read that you're enjoying the spacious apartments and the services provided by our warm and friendly team. We're committed to continually improving and are delighted that you're very happy here!
Anonymous - Family/friend
Assisted Living
June 5, 2024
3.0
Verified Review
Review for Fountainview
Very elderly residents who almost all have mobility issues. Not for able bodied adults. Residents line up at dining room at 4pm for dinner that starts at 4:30pm. Many people there should not be in independent living. Food service needs much improvement.Sometimes, it takes 2 hours for breakfast and long waits for dinner. Weekends are dead with no activities or staff. Major A/C leak into bedroom closet since a/c unit is located above the bedroom closet ceiling.No option to opt out of [fee removed] mandatory monthly food plan.Rent is relatively high for a building that is that old ( used to be a Marriott) Sliding glass doors in unit too old and all outside noise enters the apartment. Pros: security guard. On site PT/OT. Nice pool area.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Staff
3
Meals & Dining
3
Response from The Pointe at West Palm
June 12, 2024
Thank you for your feedback. I am the Executive Director and while we appreciate your compliments for our security, on-site therapy services, and lovely pool area, we apologize for the inconveniences you've experienced. Note that while some of our residents do use assistive devices, they remain active and engaged in our community. We know dining and activities are important parts of life at Fountainview and we strive to deliver a five-star experience to our residents in those and all other aspects of life here. I would like to speak with you directly about your experience as we are always looking for ways to improve the services we deliver. Please reach out so we can further discuss your concerns.
Bruce S - Resident/client
Assisted Living
May 17, 2024
3.0
Going down hill
I have lived here for nine months and the kitchen has been going down hill. Today for example we had six at the table, two ordered pizza and couldn't eat it so three of us ordered hamburgers after waiting one hour and 15 minute's I left because the kitchen was so slow. One person waited an hour and a half then charged the order so he could leave. He was was still eating when l left. Another person was still waiting and he arrived before me. This is an example of the kitchens service. I still enjoy. living here but something has to change in the kitchen.
Cleanliness
4
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
1
Response from The Pointe at West Palm
May 24, 2024
Bruce, I am the Executive Director and was sorry to read of your recent dining experience. We know that dining is a very important aspect of life at Fountainview and am disappointed that we've fallen short of your expectations. Please reach out to me directly as I would like to speak with you in more details about your experience as we are committed to ensuring that you and your fellow residents once again love dining at Fountainview.
Sabrina K - Family/friend
Independent Living
April 18, 2024
1.0
Improvements Needed
Poor security, spider webs everywhere, cleaning staff have residents sit in the hall as they attempt to clean, no receipts given for meals, employee turnover is high, laundry room dirty, trash room NASTY, price has gone up twice in one year, (YES 2x’s) and more importantly my mom has now gone 2 weeks with no air conditioning!!! Went to buy a fan, because the work order has not been acknowledge (meaning it’s not her turn..really!) My mom likes the activities and the people. If this isn’t fixed by the end of the week…I will be calling the Dept of Aging. Come on Fountainview $[removed]a month and you can’t guarantee safety and air conditioning and that’s the minimum. The people running Executive Drive need an update…bring the others back that were there in 2022. STOP hiring people that don’t care.
Cleanliness
1
Friendliness
4
Value for Cost
1
Care Services
1
Activities
5
Staff
1
Meals & Dining
1
Response from The Pointe at West Palm
April 29, 2024
Sabrina. I am the Executive Director and want to thank you for speaking with me the other day as feedback from residents and their families is always very important to us. Our head of maintenance has met with your mom and has helped to resolve the issue with her air conditioning. I will be checking in with her as well to make sure that all is well -- and invite you to connect with me personally if you have any further questions or concerns as I want every family to have a five-star experience at Fountainview.
David Cordelll - Family/friend
Independent Living
April 16, 2024
5.0
Wonderful find
My 88 year old father decided the time was right for independent living. We visited a number of places and fountainview was the clear winner. Marina, the sales director, was a pleasure to work with and took the time to work with us to make sure this was the right place for dad. The staff is warm and caring and it reminds me of a five star resort rather than a retirement community. Activities are varied and so far, for the most part, dad seems to like the food. The studio apartment meets my dad’s needs and is affordable especially when you consider what is included.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from The Pointe at West Palm
April 25, 2024
David, thank you for entrusting us with your father's transition to Independent Living. We're delighted to hear that Marina provided excellent assistance throughout the process. It's heartening to know that your father is enjoying our resort-like atmosphere, caring staff, and diverse activities. We're grateful for your feedback and look forward to continuing to exceed your expectations in all we do!
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Florida regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Florida regulations for Assisted Living.

Frequently Asked Questions
about The Pointe at West Palm

The Pointe at West Palm offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored The Pointe at West Palm 8.3 out of 10 using our proprietary review score.   We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.   Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (561) 697-5500 to reach a resident at The Pointe at West Palm.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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