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The Grand at Southern Hills

8374 W Capovilla Ave, Las Vegas, NV 89113

For pricing & availability:
(866) 374-4058
8.1
Review score
95 reviews
Add review
8.1
Review score
95 reviews
  • 5 star
    53%
  • 4 star
    23%
  • 3 star
    17%
  • 2 star
    3%
  • 1 star
    4%
See all reviews
9.0
Review score
2202 reviews
39 facilities
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The Grand at Southern Hills
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The Grand at Southern Hills
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Jerry

Child of resident/client

5.0 out of 5 stars

Review for Pacifica Senior Living San Martin

Mom constantly complained about food and service. She took food in her room and would say, I'll eat whenever it gets here. We picked this community because of the location, easy access from Freeway. We then looked for cleanliness of the facility. The price/cost was considered. We also like that she wouldn't have to move once got to hospice care.

Read all reviews

The Grand at Southern Hills

Live and play at The Grand at Southern Hills in Las Vegas, Nevada, where you’ll find exceptional options for independent living, assisted living, memory care, and respite care stays. This comprehensive care campus serves as a great option for individuals and couples alike without the stresses of moving as care needs change.

In these updated interiors, you’ll find open concepts and homey, ornate furnishings that create a familiar sense of comfort and invitation. With great food, amenities, and activities, your loved one is sure to find their ideal retirement here.

Community Amenities and Services
Dedicated staff are available around the clock to deliver personalized care to residents. Incontinence care, medication services, and ambulatory care are some of the many health services provided to meet your loved one’s individualized care needs.

With cooking, housekeeping, and laundry out of the way, your loved one can enjoy their retirement to the fullest. Enjoy chef-prepared meals in the restaurant-style dining room, practice your short game on the putting green, or dive into some fun activities. Live performance events, happy hours, and various classes promote the pursuit of passions, exploration of new interests, and development of lifelong friendships.

Living Arrangements
Studio, one-bedroom, and two-bedroom apartments come in a variety of floor...

Senior living options offered

  • Assisted Living
  • Memory Care

The Grand at Southern Hills

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Grand at Southern Hills

8.1 out of 10
Review Score95 reviewsWrite a review
Overall Experience
4.1
Cleanliness
4.4
Friendliness
4.5
Care Services
4.1
Staff
4.4
Meals & Dining
3.6
Activities
4.1
Value for Cost
4.0

A Place for Mom has scored The Grand at Southern Hills with 8.1 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, The Grand at Southern Hills has 95 reviews with an average "overall experience" of 4.1 out of 5.

Filters

1-20 of 95 reviews

Last Updated: 7/13/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

July 13, 2026

3.0 out of 5 stars
Verified Review

The Grand at Southern Hills

Very nice, attractive facility and very well maintained, clean property. Communication and follow up on concerns and requests. They need to provide families with organizational list of persons responsible for various tasks with phone # to be reached. They do not respond to phone or text messaging, and no one ever answers their phone.

Robert Neal

Not Sure

Toured community

April 7, 2026

5.0 out of 5 stars

Had a very nice tour and professionally presented introduction to the programs offered at the facility.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

E F

Assisted Living

Toured community

December 17, 2025

5.0 out of 5 stars

Mary provided an excellent tour and we felt right at home. All the residents seemed happy to be living in a place that welcomes community. San Martin offers all the amenities we were looking for my grandmother. We have peace of mind with our decision.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Carole

Assisted Living

Family/friend

November 24, 2025

4.0 out of 5 stars
Verified Review

Wonderful facility

The experience with the caregivers was a 5! Everyone within the facility was wonderful to work with!

Anonymous

Assisted Living

Family/friend

April 16, 2025

3.0 out of 5 stars
Verified Review

Understaffed

They are badly understaffed and quality service not great. At times its adequate, at other times its poor. The food is not that good. The food can be on the cooked or uncooked side, they don't have enough servers so the food comes to the table cold and that makes it unappitizing. They recently had a Norovirus outbreak and did not tell the families by text for 3 days.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
1.0

Anonymous

Independent Living

Family/friend

March 31, 2025

3.0 out of 5 stars
Verified Review

San Martin Senior Living

The place looks beautiful and welcoming. The other residents were friendly. It was more "independent living" than assisted living. Unfortunately my mom was left alone in her room for long periods and wasn't checked on frequently. My mom needed more assistance, so she transferred to memory care which has been a better fit. I wish San Martin was more proactive in getting residents to socialize around meal times. Many residents sit alone. I didn't see staff being very social with the residents, or even each other. There was as a lack of community in the building.

Cleanliness
3.0
Friendliness
3.0
Value for Cost
2.0
Care Services
3.0
Activities
2.0
Staff
4.0
Meals & Dining
2.0

Geri O

Independent Living

Resident/client

March 5, 2025

3.0 out of 5 stars

Definitely not gourmet food

This facility is nice in most respects. It does need some upgrades and repairs, but the worst part is the food. It does not meet anybody's dietary requirements. The people who prepare it I don't think have ever prepared food before it is unappetizing to say the least there is almost no fresh fruits or vegetables. The food is not served hot so this could create medical problems. our new executive director is trying her best, but she has corporate to deal with.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
1.0
Care Services
3.0
Activities
2.0
Staff
3.0
Meals & Dining
1.0

Anonymous

Assisted Living

Family/friend

December 12, 2024

5.0 out of 5 stars
Verified Review

Mom is happy

5 on all. Mom is very happy that she lives here. I have good communication with staff. Very pleasant public areas.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Jerry

Assisted Living

Family/friend

December 2, 2024

5.0 out of 5 stars
Verified Review

Review for Pacifica Senior Living San Martin

Mom constantly complained about food and service. She took food in her room and would say, I'll eat whenever it gets here. We picked this community because of the location, easy access from Freeway. We then looked for cleanliness of the facility. The price/cost was considered. We also like that she wouldn't have to move once got to hospice care.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
2.0

Anonymous

Assisted Living

Family/friend

November 18, 2024

5.0 out of 5 stars
Verified Review

Very Impressed

From what I saw and experienced. the staff, facility, was all great. My mom liked everyone, and I did too!

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous K

Assisted Living

Resident/client

October 14, 2024

5.0 out of 5 stars

Excellent place to live

I’ve lived here for quite some time and I have never been happier. I love the restaurant trips and am glad the scenic drives are making a come back. The staff is very warm and welcoming, I always feel seen and heard. The chef makes a good cheeseburger.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Kim L

Memory Care

Family/friend

October 11, 2024

3.0 out of 5 stars
Verified Review

Food needs improvement

I would love if they incorporate a physical fitness program where they brought in a physical fitness person twice a week. Everyone is friendly and nice except one waitress that my mom tangles with once in a while. They have a cleaning person clean my mom's room once a week. They also wash her sheets and towels for her and makes her bed each week with clean sheets. My mom is still independent so she doesn't require much care. This is the one area that my mom complains daily about the food. They tend to run out of the good food choices quickly so by the time she comes down to eat they are not edible. The vegetables tend to be mushy and have no taste. Sometimes the food choices are not edible. She will always eat dessert though. They need to offer more activities. Bring in more entertainment and get them out of the facility more also it would be nice if the could have shuttle service on Sundays so that she can find a church near by to attend. Her rent was just raised $[removed] a month and while this is her first rent hike I feel it is high based on the things she is offered.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
2.0

Anonymous

Memory Care

Family/friend

October 11, 2024

3.0 out of 5 stars
Verified Review

Staff is nice

This place is a holding cell, but maybe others are not much better. As one of the nicest staff members told me.."they don't get better." The staff is nice, but not much stimulation or anything - but the residents are pretty much "gone" and gradually getting worse.

Cleanliness
5.0
Friendliness
4.0
Value for Cost
2.0
Care Services
3.0
Activities
2.0
Staff
4.0
Meals & Dining
2.0

Leslie R

Independent Living

Resident/client

October 11, 2024

5.0 out of 5 stars

A Place Where I Live!!

I had to move here 4 years ago, and it was the best decision I made. The staff is so caring and supportive. The kitchen needs an overhaul, service is spotty sometimes. Food offered on the menu is often not available, and that’s frustrating. The Menu has changed, and less foods are offered. I like it here, overall. And I am looking forward to living here another 3 years.

Cleanliness
4.0
Friendliness
5.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Anonymous

Assisted Living

Family/friend

October 11, 2024

3.0 out of 5 stars
Verified Review

Not as advertised

The director does not communicate well and they are understaffed, especially in the evenings. The food in the brochure is not what is served. It's not gourmet by any means. They run out of food that's on the menu all the time. They have activities but lately the activity will say "self ran". They need to encourage residents to be active and do more hands on activities to facilitate relationships inside the facility so they are not lonely. My loved one is very lonely there. She said nobody participates in anything.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.0
Care Services
4.0
Activities
2.0
Staff
2.0
Meals & Dining
2.0

AG

Assisted Living

Family/friend

August 20, 2024

3.0 out of 5 stars
Verified Review

Review for Pacifica Senior Living San Martin

They took great care of her while she was alive and called Hospice to help take care of her but the administrative aspect regarding billing and follow up after she passed was poor. She was only there for 2 months before she passed.

Friendliness
3.0
Care Services
5.0
Staff
4.0

Anonymous

Assisted Living

Family/friend

July 25, 2024

1.0 out of 5 stars
Verified Review

Review for Pacifica Senior Living San Martin

My mother hates the place and it has gone downhill in management, food, care. I have reported them to the state. Would not recommend Pacifica to anyone. Management is awful!

Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Anonymous

Assisted Living

Family/friend

June 17, 2024

4.0 out of 5 stars
Verified Review

Pacifica Senior Living has great staff members but there is just not enough of them. The meals in general are ok, but being able to order a meal that is not on that day's menu is good. We would recommend this community to other families based on the experience we have had so far.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Anonymous

Assisted Living

Family/friend

May 10, 2024

3.0 out of 5 stars
Verified Review

Needs improvement

Not very consistent staff and horrible communication of different people who interstate With residents. The medical staff is better. They need to improve on the food quality. Quality. Seemed like Costco Boxed food instead of home cooking.

Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
2.0

Nancy

Assisted Living

Family/friend

February 16, 2024

5.0 out of 5 stars
Verified Review

Review for Pacifica Senior Living San Martin

Pacifica was the best facility I visited and the staff was very welcoming. They seemed to really care about senior's. Pacifica exceeded our expectations in all the above areas. I would definitely recommend them in the future.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The Grand at Southern Hills

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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