StoryPoint Germantown

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StoryPoint Germantown

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","reviewContent":"My father moved in about 6 months ago and is thriving here! Like many seniors he didn't particularly want to come but from the point of the initial tour to the moving in process to now being a resident, Story Pont has been amazing. Their staff is incredible and Dad has really enjoyed it. As a daughter who lives out of town, Story Point has given me comfort knowing he is well, cared for, and safe. And all the residents have been a joy. He has companionship. I can't say enough good things about Story Point. All credit goes to my Lord who directed me here!! A grateful daughter!","reviewerDisplayName":"Anne E Kirkpatrick","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Home ","reviewContent":"I love the whole concept and the staff and the residents here They are friendly. I enjoy the outing on Thursday’s with the other resident The living enrichments Director takes his time and makes sure we exercise and enjoy our time each day . They’re no other place I would rather be. My husband comes to visit at least 4 times a week and he is welcome each time he comes he also comes on the outing with us. The food is good as well.","reviewerDisplayName":"P J","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"Review for StoryPoint Germantown","reviewContent":"Excellent experience. Everyone at Story point works hard to make clients and their families feel welcome and at ease. Food & environment are top notch!!","reviewerDisplayName":"Daughter of resident","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for StoryPoint Germantown","reviewContent":"The building is very nice. The rooms and bathrooms are nice and big The activities and entertainment is very good. The food is not quite what was expected. The staff in memory care are ok on a good day. Otherwise, they don't really care whether they do their job correctly or not. I understand how hard it is to care for someone with dementia, but these care givers act like they are not trained for such a position. Just from talking to some of the residents in the assisted living part of the facility, they love it. Some of the memory care staff lack training and empathy for these type residents.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Caring facility","reviewContent":"They are great. We love it there. My step dad is very happy. Very caring staff and the faculty is very clean. I would recommend it to others","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"StoryPoint Germantown","reviewContent":"Staff is friendly and listens to needs. Doesn't just say they will make adjustments, they have on most concerns. Yes, I would recommend this community to other families based on the experience so far.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Staff/ways things are treated-policies/surroundings","reviewContent":"So many of the staff at Storypoint are vested in the residents with their hearts. The activities director brightens everyone’s day & he connects with each person. The policies relating to connection that they have in place in memory care are important. All of the staff are trained in working with dementia. The surroundings are warm and comfortable. We love the outdoor courtyards. I have been grateful for the care they have provided and how personally they relate with my husband. There are a lot of years of experience in the staff there. The food is varied and delicious.","reviewerDisplayName":"Sara O","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"So pleased ","reviewContent":"Moving our mother was one of the toughest decisions jobs we had to make. My mother recently moved into her new assisted living community at StoryPoint (Gtown) and the experience has been truly exceptional. From the moment we toured the facility with [name removed] and [name removed], the staff’s warmth and attentiveness made us feel welcomed and confident in our decision including meeting [name removed] and [name removed] who both excel in their jobs. The accommodations are beautiful—spacious, clean, and thoughtfully designed for comfort and safety. The care team is outstanding, ([names removed] and numerous others) providing personalized support with genuine compassion, ensuring my mother feels valued and at home. Daily activities, delicious meals (the team in the dining room from the chef to the servers feel like family) and a vibrant community atmosphere keep her engaged and happy. Shoutout to [name removed] who makes everyone feel loved/valued. I am beyond grateful for the peace of mind knowing she’s in such caring hands.","reviewerDisplayName":"Keri G","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Good, safe place. ","reviewContent":"All in all, the service, care and facility are all very good. Just a couple of suggestions: When it comes to conversations about loved ones, with staff members, it would help to not speak as though they aren’t in the room. Include them in the plan and ask their preferences. They need respect, and when they are capable, to be included in the “why” around decisions regarding their care or policies or procedures, (we can still make the bigger decisions in their best interests). \n\nConversely, when working directly with a loved one and they are afraid\nto ask for toilet paper or don’t have their dirty laundry ready, take a moment to help them. Be more direct….with respect.","reviewerDisplayName":"Keith","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review ","reviewContent":"We are so thankful for Storypoint! Dad has been living at Storypoint for over two years, and the staff is top notch! All of the team members go out of their way to make him feel at home! I highly recommend Storypoint!","reviewerDisplayName":"Anne T","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"StoryPoint Group, LLC","slug":"story-point-group-llc-442","averageReviewScoreDisplay":9.4,"communityCount":141,"reviewCount":11590}},"communityName":"StoryPoint Germantown","leadgenCompleted":false}

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6300 Briarcrest Ave, Germantown, TN 38120

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Welcome to StoryPoint Germantown! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our senior living options include assisted living and memory care. Throughout each service level, we strive to make every moment of every day something special. We know it’s the small details in life that make a difference. Every resident becomes a part of our family, and we work with each of them at their pace to create the experiences they want. StoryPoint Germantown is a place where residents can truly Shine. Everyday.

Welcome to StoryPoint Germantown! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our senior living options include assisted living and memory care. Throughout each service level, we strive to make every moment of every day something special. We know it’s the small details in life that make a difference. Every resident becomes a part of our family, and we work with each of them at their pace to create the experiences they want. StoryPoint Germantown is a place where residents can truly Shine. Everyday.

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