Shaker Gardens

There the worst my daughter now 28 sit there no activities no therapy no nothing I can't even take her for overnights due to a 30 day whatever 365 days in a year I get 30 days she's still young full a life and a full recovery but not if I keep her there or anywhere it's a shame that people take a job a really don't care for the people I can go on with this horrible experience but tears are starting to drop out my eyes not only for mines but for the rest of the people that don't have anyone to speak for them no one deserves the treatment better staff is needed

From the start we wanted to move her just from the smell alone, With us but she was mentally ill and long story short she refused. By no means was my mother's death a complete shock she was inconsistent with her dialysis amongst other things. But when a resident complains of breathing trouble. In no way should you leave the resident and just place her beside a fan. Once they finally found my mother dead. Staff and maybe residents paraded around her room looking for valuables moving her furniture around and stealing her change purse she always kept in her bra. My mother was a neat freak but upon our arrival her dressers were moved clothes thrown around and dresses drawers open and disheveled. Of course we complained and called several times to see who would be held accountable but calls were never returned and we were left with a helpless feeling of knowing even in death my mother was taken advantage of. This place is dirty beyond words unorganized and unprofessional

The staff is the worst people I ever saw The patients walk/roll Around like zombies. Please don't come all about the money not the peopleor care no one gets dressed it's about getting there hair and Nails done Patients come in but they don't come out. The nurses have attitudes. If you ask us something You will be waiting for a long time The doctor comes once a week. The food Unrecognizable. Good luck with that. People are hanging aroundownstairs like it was the corner block A lot of people walking around on staff and no one's doing nothing.

Two words ABSOLUTELY HORRIBLE .when I went for the tour the head nurse pass me off to someone else, that was a sign, I should have left right then. Upper management will never call you back, or accept, the new social worker. Short-staffed, most of the caregivers don't care about the patients. A ghost town on weekends or holidays. Food is bad, will not assist at meal time, the furniture looks like something you would put out on the curb. This place should not be in business. They're just taking the elderly people's money. My mom passed away after being given something to calm her down.

Take it from a prior resident this place is not a good place for you or your loved one. The food is horrendous, and often didn't include the basics of good nutrition. The staff at best was lackadaisical at best, and at the worst rude or nonexistent. There is only one very small elevator to transport three floors of assisted living residents to the dining hall. While I was there the elevator broke down and we were offered a second elevator in another area that we were allowed to use only at mealtimes;. The diet, care and general attitude of the staff left so very much to be desired.. Please do not subject anyone to this.

That place is where you take someone you don't care about my mom was there Friday I came and got her Saturday. They suppose to take care of everything. I went out there and had to change her. It's not staff members It's management they lie to you. Please don't send a love one there till there's new management

This community was horrible and not what we were looking for. You could tell that there had been water damage and the hallway was dark. Patients seemed to be just sitting around and not even communicating with each other . This was just not the environment that we were looking for.

Let me start off by telling anyone that wants their mother or father to go to Shaker Garden to be cared for, beware warning ?do not take your loved ones anywhere near Shaker Garden, they let my grandmother passed away by nelecting her, they rushed her out of there at the last minute to take her to Cleveland Clinic South Pointe,she was all swollen up she had congestive heart failure, she was aspirating she had pneumonia,caregivers there are ratchet they never had any training,my mom, told me numerouse of times during the quarantine,they treated her like crap and they treated her so bad, and I wanted to get her out of there,way before the quarantine, I knew they wouldn't let me get her out,I'm beating myself up very badly because she kept saying get me out of here get me out of here,when she was under quarantine they treated my mom like crap the whole time she was there me and my sister would catch everything that was going on with her specially me,before the covic19, if my grandmother was sick I would go to the nurse and let them know could you please check her and send her out of here to the hospital, we never meant for her to stay in there we only had her in there for Rehab to have her learn how to walk the only employee group in that Shaker Garden was Rehab nursing skill unit therapy they did real good I'm learning my mom how to walk again, then when she couldn't walk anymore,the tables turned, I don't know what happened we were ready to get her out of there,then she couldn't walk anymore, who knows what they did to her to stop her from walking again just to keep her in there so they can keep getting paid, they knew she was headed out of there after she learn how to walk, my mom kept saying they stuck a needle in her leg and that's when all the problems started again I wouldn't put it past them?? six the quarantine had to happen I would have caught what was going on with her and she would still be living right today because every time she started swelling up, me and my sister went there and I noticed it and told the nurse to please get her out of there this time they waited and did not proceed to take her to the hospital until the last day of her life, they also let her lay in her pee in her stool we reported it to the dealer in numerous of times but nothing was dead about it they protected all their caregivers and nurses she also had a bedsore they never turned her every 2 hours because the caregivers never learn to do that,they only learned to sit in there and play with their cell phones all day, sitting in a corner somebody get up they fall then they walk over there and help them,or call their selves helping them,me & my sister we watched everything they did when we were up there visiting my mom, Shaker Garden on head one good nurse that notice everything that was going on with my mom I used to think to good nurses for know I was wrong only one good nurse [name removed] good housekeeper and one good caregiver I will not put their names in here but they know who I'm talking about I love you Mom rest in peace????????