About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2024 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2024 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
VERIFIED PARTNER

New Perspective Carlson Parkway

CompareSaveShare

500 Carlson Parkway, Minnetonka, MN 55305

For pricing & availability:
(866) 374-4058
8.4
Review score
71 reviews
Add review
8.4
Review score
71 reviews
5 star
48%
4 star
24%
3 star
14%
2 star
6%
1 star
8%
See all reviews
8.6
Review score
781 reviews
34 facilities
New Perspective Carlson Parkway
CompareSaveShare
New Perspective Carlson Parkway community exterior
99 Photos available
New Perspective Carlson Parkway in google map
street view of New Perspective Carlson Parkway

Get pricing & check availability

Please enter a valid full name.

Please enter a valid email address.

Please enter a valid phone number.

By clicking “Submit”, you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

Glaeser
-
Child of resident/client
5.0
The RIGHT home for your loved one
New Perspectives Carlson Parkway is an outstanding senior facility in all ways. It is very warm and caring place for your loved one. The Executive Director [name removed] maintains a residence that is vibrant, exceptionally clean and a healthy atmosphere for mind, body and soul. My mother

About the facility
New Perspective Carlson Parkway

Offering: Independent Living, Assisted Living, Memory Care

New Perspective | Minnetonka serves seniors in the Minnetonka, MN area with a senior living community where creative interior design combines warm, friendly tones with the beauty and amenities of a fine hotel. Residents of our senior apartment community enjoy being near numerous restaurants, doctor’s offices, shopping and other recreation opportunities within a few short miles. Our residents have the freedom to drive themselves or use our convenient shuttle bus service. New Perspective’s assisted senior living offers plenty to keep you involved in whether it’s a community activity or enjoying an afternoon on the front porch. Schedule a tour of our Minnetonka senior apartments and start Living Life on Purpose™.

Senior living options offered

Assisted Living

Memory Care

Pricing
for New Perspective Carlson Parkway

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
Unlock pricing
2 Bedrooms
Starting at $XXXX/mo

Memory Care

Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at New Perspective Carlson Parkway

Select tour type
Select preferred date
Select preferred time

Compare

New Perspective Carlson Parkway community exterior
New Perspective Carlson Parkway

500 Carlson Parkway, Minnetonka, MN 55305

The Waters on 50th community exterior
The Waters on 50th

3500 50th St W, Minneapolis, MN 55410

The Glenn Hopkins
The Glenn Hopkins

1011 Feltl Court, Hopkins, MN 55343

Sunrise of Minnetonka Community exterior
Sunrise of Minnetonka

18605 Old Excelsior Boulevard, Minnetonka, MN 55345

8.4
Review score
71 reviews
8.4
Review score
71 reviews
5 star
48%
4 star
24%
3 star
14%
2 star
6%
1 star
8%
9.5
Review score
9 reviews
9.5
Review score
9 reviews
5 star
89%
4 star
0%
3 star
0%
2 star
0%
1 star
11%
9.4
Review score
58 reviews
9.4
Review score
58 reviews
5 star
49%
4 star
36%
3 star
12%
2 star
3%
1 star
0%
9.1
Review score
56 reviews
9.1
Review score
56 reviews
5 star
43%
4 star
36%
3 star
13%
2 star
4%
1 star
4%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at New Perspective Carlson Parkway

Healthcare Services

  • High Acuity Care
  • Memory Care
  • Staffing & Ancillary Services
  • Diabetic Care
  • Incontinence Care
  • Non-Ambulatory Care
  • Medication Management

Meals & Dining

  • Low / No Sodium
  • Room Service
  • Guest Meals
  • Professional Chef
  • Restaurant Style Dining
  • Gluten-free
  • Meals Provided
  • Vegetarian
  • International Cuisine
  • No Sugar
  • Special Dining Programs

Room Amenities

  • Kitchenette
  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Ground Floor Units
  • Air Conditioned
  • Cable or Satellite TV
  • Handicap Accessible

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Property Convenient to Public Transit
  • Resident Parking Available
  • Uncovered Parking
  • Complimentary Transportation

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Meeting Room
  • Barber Shop
  • Computer or Media Center
  • Indoor Common Areas
  • Beauty Salon
  • Library
  • Outdoor Common Areas
  • TV Lounge
  • Outside Patio
  • Central Fireplace

Recreational areas

  • Piano or Organ
  • Arts and Crafts Center
  • Raised Garden Beds

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician

Languages spoken

  • English

Activities

  • Stretching Classes
  • Birthday Parties
  • Wine Tasting
  • Live Musical Performances
  • Art Classes
  • Live Well Programs
  • Day Trips and Outings
  • BBQs or Picnics
  • Visiting Chaplain or Priest
  • Devotional Activities Offsite
  • Wii Bowling
  • Brain fitness / Dakim
  • Trivia Games
  • Educational Speakers / Life Long Learning
  • Community Service Programs
  • Forever Fit
  • Reminiscence Programs
  • Pet-focused Programs
  • Devotional Activities On-Site
  • Yoga / Chair Yoga
  • Karaoke
  • Happy Hour
  • Protestant Services
  • Catholic Services
  • Live Dance or Theater Performances
  • Holiday Parties
  • Activities Off-site
  • Intergenerational Programs
  • Dances
  • Activities On-site
  • Cooking Classes
  • Gardening Club

Reviews

for New Perspective Carlson Parkway

8.4Review score71 reviews
8.4
Review score
71 reviews
5 star
48%
4 star
24%
3 star
14%
2 star
6%
1 star
8%
New Perspective Senior Living
8.6
Review score781 reviews34 communities
Write a review
A Place for Mom has scored New Perspective Carlson Parkway with 8.4 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, New Perspective Carlson Parkway has 71 reviews with an average "overall experience" of 3.9 out of 5.
Overall Rating
3.9
Cleanliness
4.0
Friendliness
4.1
Care Services
3.8
Staff
4.1
Meals & Dining
3.9
Activities
4.0
Value for Cost
3.8
A Place for Mom has scored New Perspective Carlson Parkway with 8.4 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, New Perspective Carlson Parkway has 71 reviews with an average "overall experience" of 3.9 out of 5.
Parent company
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 71 reviews
Glaeser - Family/friend
Assisted Living
August 27, 2024
5.0
The RIGHT home for your loved one
New Perspectives Carlson Parkway is an outstanding senior facility in all ways. It is very warm and caring place for your loved one. The Executive Director [name removed] maintains a residence that is vibrant, exceptionally clean and a healthy atmosphere for mind, body and soul. My mother has been a resident for almost 3 years and she always refers to NP as her "home". The activity director, [name removed], has many daily activities to stimulate the residents and I was lucky enough to attend the monthly birthday party for 13 August birthdays being celebrated. The food is very creative and always has optional menu items. The grounds are kept very neat and clean and the hallways are wide. There is no "odor" as in some facilities I have been in, in fact you get the feeling you are in a high end apartment complex as you walk the halls. The assistants who help with the residences are caring and loving towards all. I witnessed genuine care and concern many times in my visits. This is the RIGHT place.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Response from New Perspective Carlson Parkway
August 29, 2024
Hi Glaeser, Thank you for your kind review! We will gladly pass along your comments to the team here at New Perspective. We appreciate you taking the time to share your experience with us.
Anonymous - Family/friend
Assisted Living
August 13, 2024
5.0
Verified Review
Review for New Perspective Carlson Parkway
I would highly recommend it.
Cleanliness
4
Friendliness
5
Staff
3
Meals & Dining
5
Activities
5
Value for Cost
5
Response from New Perspective Carlson Parkway
August 16, 2024
We appreciate your positive review! Thank you for expressing your sentiments. Your feedback means a lot to us.
Anthony J - Toured community
Assisted Living
July 29, 2024
5.0
Beautiful community
I recently toured this community for a loved one relocating from Rochester to the Minneapolis metro area. This is a stressful move as my loved one has been in his current setting for over 35 years. The community was super clean and [name removed] the sales director was patient and made us feel very welcome. We will be moving our loved one in [date removed].
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from New Perspective Carlson Parkway
August 6, 2024
Anthony, we are grateful for you sharing your positive experience. At New Perspective, we always strive to provide top-quality service to every resident, and we are thrilled to hear that your loved one is moving into our Carlson Parkway community!
Anonymous - Family/friend
Assisted Living
July 22, 2024
5.0
Verified Review
Review for New Perspective Carlson Parkway
I would definitely recommend New Prespectives to others. Our experience was right as Covid was ending and the place was reopening. Much of the building had been refurbished so the rooms/apts were beautiful. The Director had been fired so the transition of finding a replacement did have an affect on the staff but we felt they were doing the best they could under the circumstances. The temporary Director was in the process of "cleaning house" which was desperately needed (as we were touring the place we came upon 2 employees that were napping in separate incidents. Unfortunately during this much needed cleaning the cook/chef either left of was fired but the temp direct as well as the mgmt staff pitched in and the food was always good and hot. There were several activities available for residents such as bingo, crafts, social hour, movies, day trips to shopping, restaurants, zoo, etc. The residents were mostly happy despite the house cleaning which was disrupting their lives. The garden patio is beautiful! The only negative(s) I can think of is the non refundable entrance fee of a $[removed] is quite high. And the lack of honesty with mgmt during the application process, although it is my understanding that those individuals were replaced.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
3
Response from New Perspective Carlson Parkway
July 29, 2024
We appreciate your review and value your opinion as an integral part of our commitment to exceptional customer service! Thank you for expressing your sentiments. Your feedback means a lot to us.
Anonymous - Family/friend
Assisted Living
December 19, 2023
4.0
Verified Review
New Perspective Review
So far it has been a very good experience. They have a great staff, lovely facility, and helpful administrators.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Response from New Perspective Carlson Parkway
December 19, 2023
Thank you for your kind review! We will gladly pass along your comments to the team here at New Perspective Carlson Parkway. We appreciate you taking the time to share your experience with us.
Elbee - Family/friend
Assisted Living
September 18, 2023
2.0
Unresponsive management
My parent is sharp for their age and has shared concerns about the Minnetonka New Perspective staff not responding at all or for hours to pendants, slowness with meal service, or kitchen staff just not showing up at all on weekends to prepare breakfast and having to frequently remind staff to assist with showers. The on-site manager & corporate operations director have been dismissive, blaming residents for incorrectly using or not knowing how to use the pendants or for coming to the dining room before scheduled mealtimes. The maintenance man (God bless him!) has been called in unexpectedly to cook and serve meals on the weekend. But it has resulted in residents waiting a very long time to place meal orders and get served. Even when kitchen staff and servers are present, service is slow and appears disorganized. The food quality is hit or miss. Multiple attempts to reach the on-site manager about issues usually go unacknowledged and unresolved. They don’t seem to be getting forwarded.
Cleanliness
5
Friendliness
2
Care Services
2
Staff
1
Meals & Dining
2
Value for Cost
3
Response from New Perspective Carlson Parkway
October 23, 2023
We greatly appreciate you taking the time to share your experiences with us at New Perspective Carlson Parkway. Valuable feedback like yours is instrumental in helping us enhance the quality of care and services we provide to our residents and their families. Regarding your feedback, we do understand that not every resident may receive pendant responses or assistance with showering, as the level of care contracted for varies from person to person. Many of our residents opt out of these services because they are quite capable of managing them independently. Furthermore, we're excited to inform you that we recently welcomed a new Culinary Service Director for Carlson Parkway, who joined us a few weeks ago. We're already witnessing significant improvements in our operations under their leadership. Your feedback is vital as we continue to strive for excellence, and we look forward to providing an even better experience in the future. We take your feedback seriously and are always working to enhance our services. It's our mission to provide the highest quality care, and we will use your comments to drive positive changes. We invite you to share any further thoughts or concerns with us, as your perspective is invaluable in helping us create a better experience for our residents.
Shelley D - Family/friend
Independent Living
August 26, 2023
5.0
Beautiful surroundings And welcoming
My mom has been there 7 years . I have seen this facility through many changes . It makes the situation to walk into a beautiful facility like New Perspectives so much easier. The staff are wonderful and treat my mom with love and care. The facility today is the best it’s been . Thank you to everyone there for all you do in a job that is incredibly hard.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Response from New Perspective Carlson Parkway
August 30, 2023
Hi Shelley, We extend our gratitude for your positive review! It brings us joy to hear that your experience at our community was a positive one. Your comments will be happily shared with our team!
anonymous - Family/friend
Assisted Living
March 30, 2023
2.0
Verified Review
Disappointed
I would tell others that if their loved one does not need any care, then this is a nice place. The executive director is not straightforward or responsive. Very defensive when asked questions. Like I said, the care isn't consistent or good. If someone needs meals and a nice place to live, it's fine. If they need anything more, I do not recommend
Response from New Perspective Carlson Parkway
March 31, 2023
Thank you for taking the time to share your experience. We appreciate all feedback, whether it's positive or negative, as it helps us improve. We're glad to hear that you found our facility to be a nice place to live and that our meals met your expectations. But, we are disappointed that you also had a negative experience, too. We understand that everyone has different expectations when it comes to the type of care assisted living communities provide. If you would like to share more detail on your interaction with our executive director or if you have any specific concerns that you would like us to address, please don't hesitate to reach out to us directly at info@npseniorliving.com. We value your feedback and want to ensure that all our residents and their families have the best possible experience.
anonymous - Toured community
Independent Living
February 17, 2023
5.0
Verified Review
Tour experience
New Perspective Carlson Parkway was a large, beautiful facility. My mom thought it was just a little too fancy for her.
Response from New Perspective Carlson Parkway
February 17, 2023
Thank you for your positive review. Please let us know if there is anything else that we can do for you. We are more than happy to help!
anonymous - Family/friend
Assisted Living
December 9, 2022
4.0
Verified Review
Beautiful facility
The facility was so new and smaller in size. It feels like you are at a beautiful hotel, very impressive. I did not have much time to make a decision and we went for it. I think they are a little short staffed right now and it has been confusing with getting him settled in such as the laundry/meds/showers etc. When they do do those things though, they do it very well. You couldn't find a more loving clean beautiful place for your loved ones. We would recommend depending on the level of care your loved one needs, just make sure to ask questions.
Cleanliness
5
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from New Perspective Carlson Parkway
December 9, 2022
Thank you for your kind review. We are happy to pass along your comments to the team here at New Perspective! Thank you again for taking the time to share your experience with us.
Sherry - Family/friend
Assisted Living
November 28, 2022
3.0
Verified Review
Recommend with extreme caution.
My Mother in law was at New Prespective Senior Living for approximately 2 months. When we visited we were told the entire place was newly renovated. We were shown 3 apartments, all of them beautiful. When my Mother in law moved in, we were told the base rent was much more than what we had been told because "she chose a newly remodeled unit". They wouldn't budge on the price even after telling them we were told entire building had been remodeled. They were also going through a major staff change including the Executive Director and Marketing Director. They were very short staffed which caused a lot of problems but the majority of staff that was there was phenomenal. I cannot express enough how wonderful they are. My Mother in law chose not to stay and wait for the turn around. I would recommend New Perspectives Senior Living with EXTREME CAUTION. They have a very high reservation fee which is non-refundable. A new Executive Director and Marketing Director were hired so hopefully the staffing issues were fixed. I caution you to make sure you ask a lot of questions, especially about hidden and actual costs and charges and get whatever they say in writing, BEFORE you accept and move in.
Cleanliness
5
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
3
Activities
5
Value for Cost
2
Response from New Perspective Carlson Parkway
December 9, 2022
Sherry, Thank you for your thoughtful feedback. We regret that we did not meet your expectations and apologize for our apparent miscommunication around the extent of the building remodel. Your comments will allow us to more effectively coach our team members who are part of the sales process. If you are interested in sharing additional information offline, please email us at info@npseniorliving.com.
Anonymous - Family/friend
Assisted Living
August 3, 2022
0.5
Verified Review
Horrible
This place is horrible and I had a hard time dealing with all of them, it was so disappointing. Terrible care, rude people including the people who run the place - absolutely horrible. I'm not saying this because my mom passed, I tried to move her out, but with Covid and the holidays it was difficult. This is not a good place, but they sure make it look good when you're touring. They represented like they are doing things for these people, and I'm still really angry when I think of this place. The administrator, if he's still there, was absolutely horrible. After my mom passed I went in to speak with him and let them know how I felt about the level of care she received. He said, "She wasn't the only patient we had.", and stood there with his arms crossed. My mom spent time at several different facilities and this one was the worst. I would make sure that a friend or a family member doesn't go here and I have passed that along to lots of people. They are not good and the staff never answered the phone, the head nurse was super rude. It wasn't a good experience at all. What they put my mom through there with the lack of care that she needed so badly, and the stress they put on my life was absolutely horrible. On a daily basis I struggled with trying to work and take care of my mom, having to check on her during my lunch breaks. My mom was afraid, they were not nice to her. They were too rough when taking her clothes off to change her, I noticed bruises. I witnessed the staff screaming at residents. One night I came to visit and I couldn't find anyone. She was in memory care although she didn't need it, and we were in the middle of transitioning her to assisted living. The staff didn't seem to know how to take care of her in the memory care unit. I don't know if they even checked on her, they definitely didn't offer her any assistance. When I left after my visit, I was locked on that floor for over 20 minutes trying to get out. There was no one around, there was no staff and I was scared. That's the type of facility that this place is. And I understand its a tough job especially with Covid - but either you're working at these places to help people, or not. The staff, and the people who work there (even in accounting) only care about the money and I think that's why they took my mom in, to bleed her dry. I'm not happy about his place at all.
Cleanliness
0.5
Friendliness
0.5
Care Services
0.5
Staff
0.5
Meals & Dining
0.5
Activities
0.5
Value for Cost
0.5
Response from New Perspective Carlson Parkway
August 4, 2022
Thank you for taking time to provide your review. It was deeply disappointing to learn of the experience you had at our community. We certainly empathize with the points you raise in your assessment and would be grateful for the opportunity to learn about your experience in greater detail so that we can train and correct the issues you encountered. If you are interested in an offline conversation, please share your name and contact information at info@npseniorliving.com.
Pamela V - Family/friend
Assisted Living
June 24, 2022
5.0
The Exceptional Team at Carlson Parkway
I have been dealing with Senior Living Facility's for over 2 decades. For various family members, friends and people I care for. I have pretty much gotten used to the system. Which I have to say, hasn't really impressed me overall. As I am very involved with the people I care for. I have a level or a bench mark that I haven't seen yet or come across. However, I have to say, where I have said to myself, "well, this IS different." Everything about the facility, THE TEAM, the STAFF, the nurses and aides have impressed me from beginning to end. The person I care for, his family members and I feel it has been a God Send and an absolute blessing. I JUST hope none of the Staff leave as I feel they have a very good chemistry and working environment that might be hard to replicate. I haven't seen it before.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from New Perspective Carlson Parkway
July 11, 2022
Thank you for your kind review. We are happy to pass along your comments to the team here at New Perspective! Thank you again for taking the time to share your experience with us.
anonymous - Toured community
Memory Care
January 25, 2022
5.0
Verified Review
Tour of New Perspective
We had a great tour experience with New Perspective. The building did look a little run down and needed some work.
Response from New Perspective Carlson Parkway
February 1, 2022
Hello, Thank you for the feedback! We strive to provide excellent service to everyone at New Perspective. Our community is currently undergoing remodeling, and we're so excited to share the new and improved look later this spring!
Chris - Family/friend
Assisted Living
July 2, 2021
4.5
Verified Review
a great place for mom
The community was neat and clean and the staff was very friendly and helpful. The community felt like a family. Overall it was a great experience I would recommend this community to others based on my experience.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Activities
4
Value for Cost
5
Response from New Perspective Carlson Parkway
July 12, 2022
Thanks for the positive review. We greatly appreciate your support!
Gail - Family/friend
Assisted Living
January 20, 2021
4.0
Verified Review
A Place That's Comfortable Putting My Parents or Loved One
This is a good community. I thought they took good care of my father. The staff was very attentive and we were impressed with them.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Response from New Perspective Carlson Parkway
March 19, 2021
Thank you for the feedback. We strive to provide excellent service to our residents at New Perspective.
Anonymous - Family/friend
Memory Care
November 16, 2020
2.0
Verified Review
Stay away
Our loved ones bathroom was absolutely filthy, there was mold in the toilet. The common area was a little more clean. The staff members were not nice at all. If our loved ones needed help, sometimes it would take a long time for a staff member to come. Our loved one needed help walking and if she wasn't able to get help going bathroom, the staff would just leave her for hours without cleaning her up. The food took a long time to get to the residents and most of the time it was cold.
Cleanliness
2
Friendliness
1
Value for Cost
2
Care Services
0.5
Activities
2
Response from New Perspective Carlson Parkway
March 19, 2021
Thank you for your review and comments. It is disheartening to hear of the claims you’ve made. We will be looking into the issues you cite for validation and make whatever changes come from our investigation. We would like to discuss your comments with you offline. Please reach out to us at [removed], with your name and contact information.
Anonymous - Toured community
Memory Care
April 26, 2019
4.0
I have visited the facility in the past and really liked it. The location was very good for me. The drawback that caused me to place my Mother elsewhere is because I was under a time restraint and the fee structure here was not very clear to me. I had asked for a detailed fee structure and got an ala carte that wasn't easily understood for budgeting purposes.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Toured community
Memory Care
November 7, 2018
4.0
This might have been an option except that the necessary EZ Stand would need to be provided by family. A couple of other factors made this an unlikely possibility.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
chris erickson - Family/friend
Memory Care
September 4, 2018
0.5
Not Good
I would not move a loved one into Brookdale Minnetonka. My wife was in [removed] so my knowledge of assisted living is limited to hearing over the radios that "this person's light has been on for a while". My wife had been there for a little over a year and the administration is very unresponsive from the start. I was told a couple things prior to moving in that turned out to be untrue. This filled a room for them and cost me more money which I am sure they were happy about. Do not get me wrong, there are some aides, maintenance staff and receptionists that are very good and committed to the work they do. Sadly, the lazy aides are running the few good aides out. Over the past 5 months, the care level has gone down hill very fast and there is NO supervision in the memory care unit. I have filled the administration in and what goes on back there with no response and no action taken. Aides will be in the kitchen talking and visiting or on their phones during meals instead of helping the residents. Aides would argue in the kitchen because a few of them did not want to do anything. Everyone at the tables could hear what was going on. Some days aides would ignore residents and I heard an aide mimicking and making fun of a couple residents. One aide told a resident that “you get what you get” when he asked what was for breakfast. I informed the administration and she asked for details. I have been giving details for 5 months and nothing changes and of course nothing changed after that conversation. I know employees have told management that things need to change and they don't even get a reply. I was paying a lot of money which included assistance with meals and that never happened. She would struggle feeding herself unless myself or my stepdaughter were there to help. It was such a bad experience I would not move anyone in there. I feel terrible for the few good employees there but when it comes to care level, supervision and administration responsiveness - it is the worst. Bear in mind when reviewing the ratings that almost all of the 5s were given by employees or administration. I am sure a few more self sufficient residents have had a good experience but if your loved one needs more care, I would advise you to
Cleanliness
1
Friendliness
1
Value for Cost
0.5
Care Services
0.5
Activities
2
Viewing 1-20 out of 71 reviews

Neighborhoods
around New Perspective Carlson Parkway

See what the neighborhood has to offer and what’s nearby:
New Perspective Carlson Parkway in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Minnesota regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Minnesota regulations for Assisted Living.

Frequently Asked Questions
about New Perspective Carlson Parkway

New Perspective Carlson Parkway offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored New Perspective Carlson Parkway 8.4 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (952) 473-3330 to reach a resident at New Perspective Carlson Parkway.

Similar communities nearby

Find Assisted Living

Cornerstone Assisted Living of Plymouth community exterior

Cornerstone Assisted Living of Plymouth

3750 Lawndale Lane N, Plymouth, MN 55446
Starting at $X,XXX+ monthly
8.5
Review score
28 reviews
8.5
Review score
28 reviews
5 star
39%
4 star
43%
3 star
14%
2 star
0%
1 star
4%
Studio, 1bd, 2bd
Located in a quiet residential neighborhood in Plymouth, Cornerstone Assisted Living is near shopping, restaurants, churches, entertainment, and professional services, and our scheduled transportation can take you there. You’ll enjoy carefree independence at Cornerstone. Inside, you’ll find a...
Photo of Broadwell Senior Living

Broadwell Senior Living

3025 Harbor Ln N, Plymouth, MN 55447
Starting at $X,XXX+ monthly
8.5
Review score
45 reviews
8.5
Review score
45 reviews
5 star
20%
4 star
29%
3 star
31%
2 star
11%
1 star
9%
Studio, 1bd, 2bd
Here at Broadwell, we’re proud to offer a fullrange of services from household chores toassistance with dressing in the morning, all theway to providing 24-hour memory care. Ourservices are personalized and flexible as needschange over time. We can help you recoverfrom a hospital stay or provide...
Photo of Hillcrest of Wayzata Rehabilitation and Healthcare Center
5 star
13%
4 star
0%
3 star
0%
2 star
13%
1 star
74%
Studio, Private
What are you looking for in a nursing home? That's the first question we ask because in today's healthcare environment, you have more choices than ever. We offer short-term care to help you get well and return to your home. We also provide long-term nursing home care -- and more intensive...
Photo of Folkestone

Folkestone

100 PROMENADE AVENUE, Wayzata, MN 55391
Starting at $X,XXX+ monthly
5 star
50%
4 star
50%
3 star
0%
2 star
0%
1 star
0%
The Waters of Plymouth community exterior

The Waters of Plymouth

11305 Highway 55, Plymouth, MN 55441
Starting at $X,XXX+ monthly
8.6
Review score
47 reviews
8.6
Review score
47 reviews
5 star
50%
4 star
21%
3 star
17%
2 star
6%
1 star
6%
Studio, 1bd, 2bd
The Waters of Plymouth, a relatively new impressively beautiful community, is located in Plymouth, Hennepin County, Minnesota. Plymouth provides opportunities for residents and guests to get out and enjoy natural and cultural attractions. Those visiting Plymouth will enjoy discovering the French...
Photo of Deephaven Woods

Deephaven Woods

18025 Minnetonka Blvd, Deephaven, MN 55391
Starting at $X,XXX+ monthly
5 star
0%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
Photo of SummerWood of Plymouth

SummerWood of Plymouth

16205 36th Ave. N, Plymouth, MN 55446
Starting at $X,XXX+ monthly
5 star
0%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
1bd, 2bd, Studio
Photo of Elder Homestead

Elder Homestead

11400 4th St N, Minnetonka, MN 55343
Starting at $X,XXX+ monthly
7.0
Review score
24 reviews
7.0
Review score
24 reviews
5 star
38%
4 star
41%
3 star
17%
2 star
0%
1 star
4%
Studio, 1bd, 2bd
At Elder Homestead we strive to achieve a high quality of life for all of our senior citizens. Each resident will need a different level of care, and we can work to make sure that each elderly person has the care needed to maintain a safe living environment. There are many activities and...
Trails of Orono outdoor common area

Trails of Orono

875 Wayzata Blvd West, Orono, MN 55391
Starting at $X,XXX+ monthly
5 star
61%
4 star
31%
3 star
0%
2 star
0%
1 star
8%
Studio, 1bd, Semi-Private
You can receive assisted living and memory care at Trails of Orono in Orono, Minnesota. Our staff offers our residents a full range of services to help with daily life activities. Those would include preparing meals, cleaning, bathing, toileting, medication assistance, and much more. Both of our...
Photo of Ackerberg Sholom West

Ackerberg Sholom West

3620 Phillips Pkwy, St. Louis Park, MN 55426
Starting at $X,XXX+ monthly
5 star
17%
4 star
33%
3 star
33%
2 star
0%
1 star
17%
Studio, 1bd, 2bd, Private
The Roitenberg Family Assisted Living Residence is a part of Sholom Community Alliance which opened for occupancy in October 2002. Two distinct communities, the Numero-Steinfeldt Foundation Assisted Living Pavilion and the Memory Care Pavilion, offer environments that foster independence and...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

Back to top