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Keystone Villa at Fleetwood
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reviews","overallRatingCounts":[{"rating":5,"count":75,"percentage":84},{"rating":4,"count":13,"percentage":15},{"rating":3,"count":1,"percentage":1},{"rating":2,"count":0,"percentage":0},{"rating":1,"count":0,"percentage":0}],"topTenReviews":[{"reviewTitle":"Great Decision!","reviewContent":"Dad has been a resident in personal care at Keystone Villa at Fleetwood for one week now. He said it was a “great decision” to come here! We both were greeted with warm welcomes from everyone and his suite is beautiful. The staff has been extremely supportive and helpful with the transition from home into assisted living. Each staff member dad has interacted with has been taking time to get to know his likes & dislikes. They have also encouraged him to take advantage of the activities and outings available at KVAF. I feel very comfortable leaving dad in the care of the staff since I live out of state. My sincerest appreciation to the staff at KVAF.","reviewerDisplayName":"Denise F","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Our Experience","reviewContent":"My loved one is currently a resident at Keystone Villa at Fleetwood and the experience has been great so far. It's a great facility, I have no complaints. The staff is very good. My loved one's care is top notch. The facility is expensive, but I am okay with that. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"My Experience","reviewContent":"I visited 5 different facilities in my search for the right place for me. Everyone on the staff with whom I interacted, seemed focused. They were knowledgeable about their facility, they were interested in what I felt I need to know, and they shared their thoughts about the facility. Keystone is above any of the other facilities I visited. The staff set the tone for everyone, including residents at the facility. All of my follow up questions were answered. These were questions about storage space, resident safety and types of activities I might expect. They shared with me a copy of the activity calendar for the current month. While I was there, I was introduced to all staff members who happened to be in the area as I toured the facility. I met housekeeping staff not long after I became a resident. There is a total sense of 'team' among all staff, no matter what their responsibilities. The food seems to be of good quality, although I believe much of it is not created in the kitchen here but at the food service kitchens. I readily tell folks about my wonderful new home. ","reviewerDisplayName":"Pam","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"Best selection we ever made for mom","reviewContent":"I can not say enough about Keystone Villa in Fleetwood. From the first day, the staff has been excellent. My mom's transition to independent living has been wonderful. She is so happy there. I can not say enough about everyone there. With everything they offer, the price is very fair and the food is excellent. All I can say is it is by far the best choice we could have made for my mom. Everything about Keystone Villa exceeds our expectations.","reviewerDisplayName":"Gene D.","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Nice Place","reviewContent":"The staff is friendly, helpful and welcoming.\nThey offer many different choices of apartment sizes. \nI would recommend Keystone Villa at Fleetwood to others. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Grandparent’s Home","reviewContent":"Keystone Villa at Fleetwood provided a home filled with love and compassionate care to our Grandparents in their last years. We would highly recommend Keystone Villa at Fleetwood. The team allowed our Grandparents to age in place with community and dignity. ","reviewerDisplayName":"Phil M","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"Great community ","reviewContent":"My grandmother was a resident for 2 years before she passed away at the Villa .\nDuring that time she received excellent care and enjoyed the many activities offered .\nThe staff was always available to answer questions ! \nI would highly recommend touring this community! ","reviewerDisplayName":"Melissa ","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"Perfect for our mother","reviewContent":"Our mother needed a Personal Care facility on short notice. We were fortunate to have Keystone Villa near her home and a room was available for her to move in. The experience after two months has been fantastic. Our mother is settled in and enjoying her time there. The facility is beautiful, the staff is kind, compassionate, and caring. There is so many activities to keep her interested and engaged. Most importantly, she is safe. If we would have one criticism, it would be the hit or miss food service.\nWe would highly recommend Keystone Villa for any family looking for a place for their loved ones.","reviewerDisplayName":"Ralph","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Outstanding","reviewContent":"My mom and dad moved to Keystone in 2023 and the whole experience has been excellent. From the introductory tour and review of options to understanding all of the services and activities, the explanations , patience and care were outstanding. Since move in, I can’t think of anything they are missing in terms of care, attention, security, amenities or activities.. Highly recommended.","reviewerDisplayName":"David R","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"It is like Family","reviewContent":"My dad first moved into the Independent Living side of Keystone Villa at Fleetwood and the staff was so helpful in transitioning him into this new lifestyle. Dad adjusted quickly, became involved in several of the activities, and was very happy with his new \"home\". When the time came to transition Dad to the Personal Care side of the Villa, the staff was so helpful and caring in helping him adjust to this new way of life for him. The Caregivers are very caring of their residents and treat them with respect, kindness and love, and make them feel like family. It is comforting to know that while we cannot always be there for them, the \"Villa Family\" is there to care for them. ","reviewerDisplayName":"Lori Kemmerer","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"Heritage Senior Living, LLC.","slug":"heritage-senior-living-llc-605","averageReviewScoreDisplay":9.2,"communityCount":20,"reviewCount":1617}},"communityName":"Keystone Villa at Fleetwood","leadgenCompleted":false}
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501 Hoch Rd, Blandon, PA 19510
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