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Horizons at Canandaigua Senior Living

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3132 Route 21, Canandaigua, NY 14424

For more information about senior living options:
(866) 374-4058
9 reviews
Add review
5 star
67%
4 star
11%
3 star
0%
2 star
0%
1 star
22%
See all reviews
Horizons at Canandaigua Senior Living
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Horizons at Canandaigua Senior Living
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Anonymous
-
Child of resident/client
5.0
This Community Is Friendly.
This community is a friendly place. Residents get to know each other and make friends within the community in the common areas. The community has a cat for the residents and the cat has a bed over by the nurses aides offices with chairs for residents to be able to interact with the cat. T

About the facility
Horizons at Canandaigua Senior Living

Horizons at Canandaigua Senior Living in Canandaigua, NY is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

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Amenities
at Horizons at Canandaigua Senior Living

Healthcare Services

  • Memory Care
  • Incontinence Care
  • Medication Management
  • Staffing & Ancillary Services
  • Non-Ambulatory Care

Meals & Dining

  • Meals Provided
  • Guest Meals
  • Restaurant Style Dining

Room Amenities

  • Ground Floor Units
  • Air Conditioned
  • Wheelchair Accessible Showers
  • Bath Tubs
  • Wi-Fi/high-speed internet
  • Respite or Short Term Stays Offered

Community Amenities

Transportation & parking

  • Uncovered Parking
  • Complimentary Transportation
  • Transportation at Cost

Pets

  • Weight Limit (lbs)
  • Dogs Allowed
  • Cats Allowed

Common areas

  • Outdoor Common Areas
  • TV Lounge
  • Outside Patio
  • Central Fireplace
  • Library
  • Indoor Common Areas
  • Beauty Salon
  • Computer or Media Center

Recreational areas

  • Raised Garden Beds
  • Piano or Organ

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • American Sign Language
  • English

Activities

  • Activities On-site
  • Stretching Classes
  • Gardening Club
  • Happy Hour
  • Holiday Parties
  • Activities Off-site
  • Devotional Activities Offsite
  • Wii Bowling
  • Trivia Games
  • Pet-focused Programs
  • Devotional Activities On-Site
  • Birthday Parties
  • Live Musical Performances
  • Day Trips and Outings
  • Art Classes
  • Other Religious Services
  • BBQs or Picnics

Compare

Horizons at Canandaigua Senior Living
Horizons at Canandaigua Senior Living

3132 Route 21, Canandaigua, NY 14424

Quail Summit
Quail Summit

5102 Parrish St Ext, Canandaigua, NY 14424

Victor Views Assisted Living
Victor Views Assisted Living

1440 NY-444, Victor, NY 14564

Clark Meadows
Clark Meadows

One Clark Meadows, Canandaigua, NY 14424

Review score not available
8.0
Review score
20 reviews
8.0
Review score
20 reviews
5 star
55%
4 star
20%
3 star
0%
2 star
5%
1 star
20%
8.0
Review score
1 review
8.0
Review score
1 review
5 star
0%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
Review score not available
Studio
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
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1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
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2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

No

Care types offered

1

Assisted Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Assisted Living

Care types offered

1

Assisted Living

Reviews

for Horizons at Canandaigua Senior Living

9 reviews
5 star
67%
4 star
11%
3 star
0%
2 star
0%
1 star
22%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Horizons at Canandaigua Senior Living with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Horizons at Canandaigua Senior Living has 9 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.2
Friendliness
4.1
Care Services
3.9
Staff
4.0
Meals & Dining
3.8
Activities
4.1
Value for Cost
4.0
A Place for Mom has scored Horizons at Canandaigua Senior Living with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Horizons at Canandaigua Senior Living has 9 reviews with an average "overall experience" of 4 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-9 of 9 reviews
Anonymous - Family/friend
Assisted Living
November 7, 2022
5.0
Verified Review
This Community Is Friendly.
This community is a friendly place. Residents get to know each other and make friends within the community in the common areas. The community has a cat for the residents and the cat has a bed over by the nurses aides offices with chairs for residents to be able to interact with the cat. The residents do have a set menu but also have the option for alternatives for the residents to choose from, residents receive 3 meals a day, light snacks in the afternoon and a light snack at night.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Mike - Family/friend
Assisted Living
February 8, 2022
5.0
Verified Review
A Place for Mom
This is a wonderful place! They have friendly people with excellent care and there isn't much that needs improving. The community could improve on the food variety and the ability to assist with dietary restrictions more.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Victoria S - Family/friend
Assisted Living
January 13, 2022
1.0
Horrible, no compassion
Please don’t send any loved ones to Horizons assisted living facility in Cananadaigua! They will promise you the world only to kick your loved one out after 5 months. They did a full evaluation of my dad prior to accepting him, and had a report from a rehab center. Also I was very transparent with them about all his issues. They said no problem, we can work with him. This past Sunday after my dad fell and was sent to the hospital, the director had a nurse call me and say they refuse under no circumstances to let him back in. I understand places are short staffed, I get that but don’t let us think it’s going to be a great place for him, where he will he taken care of, only to treat him this way. A week before Christmas they told me I had 30 days to get him out of there and find him a nursing home, which I applied to over 10 places , but wasn’t enough.
Cleanliness
3
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
3
Activities
2
Value for Cost
1
Sherry S - Family/friend
Assisted Living
January 14, 2021
4.0
Verified Review
my view of horizions
The staff is adequate and friendly. If you have any concerns take them to the staff, they respond well and are open to feedback. I would recommend this community to others..
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Melissa Rose Dubber - Family/friend
Assisted Living
June 23, 2020
5.0
Family friendly Community!
My grandmother lives here and she absolutely loves the Community. She has made so many friends and the staff feels like family to her (& to us). I am very happy with our choice to have her in a safe place where she is taken care of.
Cleanliness
3.5
Friendliness
5
Value for Cost
5
Care Services
4.5
Activities
5
Anonymous - Toured community
Assisted Living
June 30, 2017
5.0
Clean, nicely appointed, friendly cheerful staff and residents seemed happy and engaged with staff/one another. [Removed] was super helpful.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Assisted Living
November 2, 2015
5.0
Verified Review
Very nice place!
Our experience with Horizons has been a very good one! The staff here is friendly and professional, and they really cater to the needs of the residents! They're always right there to help if anything comes up! The facility itself is clean and well kept, and they've got a lot to provide for the people who live here. They also do a good jbo with the food!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Toured community
Assisted Living
April 9, 2014
1.0
Verified Review
Price too high. $ 3700.00. ...
Price too high. $ 3700.00. Only have rooms not apartment type environment. What I was told on the phone. Did not even ask if I wanted a tour. I was asked if parent suffered from uncontrolled bladder or bowels. If so would not be accepted when I told her that was not the case that my parent did not have that problem she still wanted some conformation from social worker at rehab place my parent was in at this time. I'm not interested in this place First impression was not a good one. Plus I called twice and it took a week to return my call. Can't rate actuall looks of property because a tour never happened.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Response from Horizons at Canandaigua Senior Living
June 3, 2016
Thank you for letting us know about your recent experience at Horizons. We apologize if your experience did not meet with your expectations and appreciate your taking the time to share your concerns. Our goal is to always provide the highest quality care and services to those in our community. We would welcome the opportunity to speak with you directly about your experience at Horizons and hope that you’ll consider personally reaching out to Horizons’ administrator. Thank you.
A Place For Mom Customer - Toured community
Assisted Living
December 24, 2012
5.0
Verified Review
includes 3 meals & snacks/day. Laund...
includes 3 meals & snacks/day. Laundry, housekeeping, med management. 20 minutes to Lima. Will refund veterans benefit retroactive. Suggested getting an Irrivocable Trust with funeral home for burial so that money is shielded. Rooms available now. No free transportation
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-9 out of 9 reviews

Neighborhoods
around Horizons at Canandaigua Senior Living

See what the neighborhood has to offer and what’s nearby:
Horizons at Canandaigua Senior Living in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the New York regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about New York regulations for Assisted Living.

Frequently Asked Questions
about Horizons at Canandaigua Senior Living

Horizons at Canandaigua Senior Living offers Studio and Semi-Private. Learn more.

Call (585) 396-3390 to reach a resident at Horizons at Canandaigua Senior Living.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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