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Heritage Oaks Assisted Living and Memory Care

903 Longmire Rd, Conroe, TX 77304

For pricing & availability:
(866) 374-4058
7.6
Review score
89 reviews
Add review
7.6
Review score
89 reviews
  • 5 star
    64%
  • 4 star
    17%
  • 3 star
    7%
  • 2 star
    4%
  • 1 star
    8%
See all reviews
8.4
Review score
4744 reviews
90 facilities
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Pricing promotions expiring soon
Heritage Oaks Assisted Living and Memory Care
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Heritage Oaks Assisted Living and Memory Care community exterior
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street view of Heritage Oaks Assisted Living and Memory Care

Anthony

Child of resident/client

5.0 out of 5 stars

I would recommend it and have recommended

The cleanliness is a 5 but my loved ones room needs more attention I'd rate his as a 2. Friendliness of the staff is a 5 but I would give a 10 if available. The staff is total great! My loved one has the best care givers I could ask for. My loved one says the food is not that good and I hear complaints from other residents. The clean of my loved ones rooms falls a little short. I can live with the food being not as good. But cleaning his room better is tops with me.

Read all reviews

Heritage Oaks Assisted Living and Memory Care

As Conroe’s premier Assisted Living and Memory Care community, we are dedicated to providing a meaningful experience for residents who are ready to live their best days.

Residents receive the care they need, convenient amenities, and services, while only minutes away from historical landmarks, unique events, and popular museums. Explore all that we have to offer! We proudly provide supportive Assisted Living and individualized Memory Care programs in the Conroe area and beyond.

We feature Assisted Living apartments in a residential setting with care close at hand. Our residents live in a caring community that is easily navigated with safety in mind. We offer 24-hour support and 24-hour access to care. We develop a personalized care plan to meet each resident’s unique needs while providing the freedom to continue to be independent.

Our Pathways Program serves our Memory Care residents and is designed to meet the dynamic needs of families and seniors navigating Alzheimer’s disease and other forms of dementia. Every aspect is designed around each resident – from our individualized culinary program, Dining with G.R.A.C.E., to our Cherished Memories Collections, which focus on positive recognition, stimulation and celebration.

You will appreciate the peace of mind that comes with around-the-clock security and healthcare professionals...

Senior living options offered

  • Assisted Living
  • Memory Care

Heritage Oaks Assisted Living and Memory Care

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Heritage Oaks Assisted Living and Memory Care

7.6 out of 10
Review Score89 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.3
Friendliness
4.4
Care Services
4.2
Staff
4.1
Meals & Dining
3.7
Activities
4.2
Value for Cost
4.2

A Place for Mom has scored Heritage Oaks Assisted Living and Memory Care with 7.6 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Heritage Oaks Assisted Living and Memory Care has 89 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 89 reviews

Last Updated: 5/5/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

May 5, 2026

3.0 out of 5 stars
Verified Review

Would not recommend

Facility did not keep the resident apartments clean. The room always reeked of urine and the bathroom floor was always sticky and dirty. They were very disorganized. Billing was a nightmare. Individual caregivers were okay. But most were grumpy and unhappy seeming. I moved my husband out of there within a month to[Name Removed]....was a very good move.

Cleanliness
1.0
Friendliness
5.0
Value for Cost
2.0
Care Services
3.0
Activities
5.0
Staff
3.0
Meals & Dining
5.0

Susie W

Not Sure

Toured community

February 26, 2026

4.0 out of 5 stars

The building was clean and well maintained. The courtyard area was small and not real inviting. I feel that my mother is not quite ready for an assisted living facility. There were activities; but, I think she needs a more robust atmosphere to keep her engaged.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0

Freida S

Not Sure

Toured community

December 29, 2025

5.0 out of 5 stars

We were pleased with the greeting we received from the marketing department and impressed by the facility, size of the rooms and the pricing. This would have been our choice if we had not decided to try home care.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Anonymous

Assisted Living

Family/friend

November 14, 2025

2.0 out of 5 stars
Verified Review

Bad experience

Very unorganized. The room always smelled like urine because they wouldn't change the bed. Did not keep up with incontinence issues. Billing was a mess. The people working there were always so grumpy. Couldn't get out of there fast enough.

Anonymous

Memory Care

Family/friend

September 12, 2025

5.0 out of 5 stars
Verified Review

Heritage Oaks Assisted Living and Memory Care

The staff is very caring and attentive, beautiful facility. Definitely recommend!!

Anthony

Assisted Living

Family/friend

August 25, 2025

5.0 out of 5 stars
Verified Review

I would recommend it and have recommended

The cleanliness is a 5 but my loved ones room needs more attention I'd rate his as a 2. Friendliness of the staff is a 5 but I would give a 10 if available. The staff is total great! My loved one has the best care givers I could ask for. My loved one says the food is not that good and I hear complaints from other residents. The clean of my loved ones rooms falls a little short. I can live with the food being not as good. But cleaning his room better is tops with me.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
2.0

Anonymous

Assisted Living

Family/friend

June 2, 2025

5.0 out of 5 stars
Verified Review

Very friendly community.

5 on everything but food. Was a 5. Past several months a 4. The staff really care about the residents and are really patient, even with some of the difficult personalities.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Anonymous

Assisted Living

Family/friend

May 30, 2025

4.0 out of 5 stars
Verified Review

Review for Heritage Oaks Assisted Living and Memory Care

They went through a management transition in April. Place is very clean. Admin staff show good progress after the change but there is clear room for improvement. Cost for care lowers the number. We were assessed at level 3 but used level 2. We are now paying for level 2.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Anonymous

Assisted Living

Family/friend

April 7, 2025

2.0 out of 5 stars
Verified Review

Our families experience

Heritage Oaks could improve on the food, the management and the doctor response. There could be more availability to the families. They could also have better options for pill management.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.0
Care Services
2.0
Activities
4.0
Staff
2.0
Meals & Dining
2.0

Rhonda Michelle Evans

Memory Care

Family/friend

March 26, 2025

1.0 out of 5 stars

Death of resident refund of rent

My mother passed [date removed] we were told that she would owe 14 days of rent after death. We promptly removed all her belongings within 2 days of death. The October auto debit was to be for 8 days, to our surprise it was the entire month over $[removed]. we promptly called and were told refund would be issued within 4 weeks, it is has been 6 months. We call every week only to be lied to telling us check is in mail, then next call some other reason. Last call with [name removed](manager) we were told she is new and just learning systems but would make ours a priority, that was 3 weeks ago without any communication. Left 10 messages at corporate, no return calls. STAY AWAY FROM THIS PROPERTY they steal your money.

Cleanliness
2.0
Friendliness
1.0
Value for Cost
1.0
Care Services
3.0
Activities
1.0
Staff
3.0
Meals & Dining
2.0

Rositsa C

Assisted Living

Family/friend

October 28, 2024

5.0 out of 5 stars
Verified Review

A beautiful facility

Some of the rooms have their own access to a very nicely maintained courtyard, providing a beautiful view from the bedroom window. I know it's not about the level of care, but this is what made us choose Heritage Oaks over the other assisted living facilities.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Debra A

Assisted Living

Family/friend

August 14, 2024

5.0 out of 5 stars

Great place.

My mom is extremely hard to please, complicated by rapidly advancing demensia and a lot of health issues. It is great hearing her tell others she really likes the staff, and the facility and the food. And they’ve all exercised so much love and patience dealing with her.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Assisted Living

Family/friend

July 29, 2024

4.0 out of 5 stars
Verified Review

Review for Heritage Oaks Assisted Living and Memory Care

My one current concern is that they were not prepared with their generators to maintain the facility during the recent hurricane that caused power outages in Conroe. I thought all care facilities were required to have generators that passed inspection. What happened there?

Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Anonymous

Assisted Living

Toured community

April 30, 2024

5.0 out of 5 stars

I toured and struggled to get through the tour w/out crying because this is a hard decision. The sales manager & team made me feel so at home and at ease. We will be moving mom in soon!

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Jan M

Assisted Living

Family/friend

April 3, 2024

1.0 out of 5 stars

We had a very bad experience with their nursing staff. Very very concerning conduct.

Based on the rules of this review, I will just say that the nursing staff acted in a very concerning manner. They kicked out a resident without notifying family first. That resident was dying. The nurse in charge (regional nurse) might want to go to med school if she wants to play doctor.

Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Kevin C

Assisted Living

Family/friend

March 19, 2024

5.0 out of 5 stars

Super great place

The staff is the best, great atmosphere, beautiful facility.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Jennifer D

Assisted Living

Toured community

March 13, 2024

5.0 out of 5 stars

I came for a tour yesterday and lived the look and feel of the community!! Hoping we can talk mom into moving!! We have visited a few others and either they seemed very sterile, or dark and dreary. Heritage Oaks had just the right feel.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Anonymous

Assisted Living

Family/friend

March 4, 2024

4.0 out of 5 stars
Verified Review

Review for Heritage Oaks Assisted Living and Memory Care

I liked the facility layout, that it is both Assisted Living and Memory Care, and had activities both in and out of the facility. What I found lacking was communication about my Mom's status when an injury occurred between the medtechs & med director & me, and that they lost important ER records.

Cleanliness
4.0
Friendliness
3.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Anonymous

Assisted Living

Toured community

March 1, 2024

5.0 out of 5 stars

We toured and thought what a beautiful community, smelled good, lots of activities, unfortunately mom planned unexpectedly. This would have been her forever home.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Suzanne

Memory Care

Resident/client

December 20, 2023

3.0 out of 5 stars

Good if your senior is independent

Staff was professional, but communication between Medtechs, Nurse Practitioner, Medical Director with family needs A LOT OF IMPROVEMENT. We would get charges for prescriptions and were not informed what for or that NP had/had not seen our senior. Staff lost important ER paperwork & then told us to get copies ourselves. Clearly had not reviewed the ER paperwork before doing another needs assessment & raising the care rates to the max w/no notice.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
5.0

Heritage Oaks Assisted Living and Memory Care

Neighborhoods

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Map of the neighborhood around Heritage Oaks Assisted Living and Memory Care

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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