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AL activity is very repetitive, not very engaging. this may be a good starting place, not sure if it's long term. Everyone has a different situation so I'm not sure. They are doing things that mom needs, giving meds-PT/OT-providing meals- housekeeping is great. The Executive Director quit. That tells me there are things not working so well. Mom has stopped them giving her the wrong meds twice. Staff is friendly and positive, but you hear \"talk\" in the halls. I'm concerned with turnover. Concerned with safety. Basically we moved mom in and we are pretty much still figuring things out.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Family experience","reviewContent":"The staff was very accommodating and knowledgeable. [name removed] was very very nice and helpful. 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It is clean and we would not hesitate to recommend Discovery Village to others. Maintenance is quick to fix issues. The facility is very well soundproofed because we have never heard sounds from others' rooms or my in-laws room and they have their TV very loud because of hearing loss. Very pleased with the attentiveness of staff.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Great care but communications are not ideal","reviewContent":"I moved my mom back to Texas and the first place here was not great care. I moved her to Discovery Village next and the care and food is greatly improved. \nThe care team comes every 2-3 hours for bathroom trips and that has really helped to keep UTIs away and keep urine smell to a minimum. \nMy biggest complaint is I don’t see on video the attempts to get her to activities often. 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When they are well planned, it is a lot of fun. Movies are a highlight, but the chairs in the theatre or SO uncomfortable. I have to take a pillow to enjoy the show. More enthusiasm by the Activities Department is needed to get residents interested. Overall the food is good, and some days it is exceptional. Of course other days it is awful. To be expected. Management does not respond to our concerns. She says she will get it done, but rarely gets problems addressed. (For example the TV problem.) I have lived in other Senior Living Facilities, and I feel this is much better. Cleanliness is always a priority! 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She was kept clean, well dressed, cared for and happy. \nThey worked with us and home health to get it right when the other place ignored us.\n","reviewerDisplayName":"Susan C","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"A very nice place","reviewContent":"Heartis Clearlake is lovely! They did recently lose their amazing director and I'm not familiar with the new one. We would have had my Mom continue to live there. ","reviewerDisplayName":"Robin","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Helpful, Accommodating and Nice Facility","reviewContent":"My family member, unfortunately, was not able to have an extended stay at Heartis Clear Lake; however, the application process, Community Director, aids and help were all on point for the time we were there. The facility is clean, and response times very accommodating. 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At Discovery at Clear Lake, we are committed to providing a stimulating and nurturing environment — filled with warmth, comfort and care — that improves quality of life and allows our residents to flourish. As a national leader in assisted living and memory care, you can count on us to deliver the highest quality care for residents. You will appreciate the peace of mind that comes with around-the-clock security and healthcare professionals to handle every need or request with compassion and grace. What's more, our residents will enjoy a carefree, active lifestyle with endless opportunities to engage with friends, neighbors and communities in fun, energetic ways. Discovery Village at Clear Lake also provides a full spectrum of personal and medical care services, as well as fresh, nutritious, chef-prepared meals. We are conveniently located near Baybrook Mall, NASA Space Center, the Kemah Boardwalk and Galveston.

At Discovery at Clear Lake, we are committed to providing a stimulating and nurturing environment — filled with warmth, comfort and care — that improves quality of life and allows our residents to flourish. As a national leader in assisted living and memory care, you can count on us to deliver the highest quality care for residents. You will appreciate the peace of mind that comes with around-the-clock security and healthcare professionals to handle every need or request with compassion and grace. What's more, our residents will enjoy a carefree, active lifestyle with endless opportunities to engage with friends, neighbors and communities in fun, energetic ways. Discovery Village at Clear Lake also provides a full spectrum of personal and medical care services, as well as fresh, nutritious, chef-prepared meals. We are conveniently located near Baybrook Mall, NASA Space Center, the Kemah Boardwalk and Galveston.

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