About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2025 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2025 Memory Care Winners
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About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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Brookstone Terrace of Greensboro

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3896 N Elm St, Greensboro, NC 27455

For pricing & availability:
(866) 374-4058
9.7
Review score
68 reviews
Add review
9.7
Review score
68 reviews
5 star
53%
4 star
25%
3 star
13%
2 star
6%
1 star
3%
See all reviews
9.2
Review score
284 reviews
6 facilities
Brookstone Terrace of Greensboro
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Brookstone Terrace of Greensboro community exterior
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66 Floor plans available
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street view of Brookstone Terrace of Greensboro

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KL
-
Child of resident/client
5.0
Great Experience
They were under the management as [community removed] . We chose them due to the care they gave the residents . Then they were bought out by Brookstone Terrace of Greensboro . They have been doing a good job thus far .

About the facility
Brookstone Terrace of Greensboro

Brookstone Terrace of Greensboro is located in Greensboro, North Carolina, a city rich in culture, history and arts. Our community offers Assisted Living and Memory Care and is conveniently near medical facilities, upscale shopping centers and other conveniences.

Residents can experience weekly excursions to the social events in Greensboro or just relax on one of our sunrooms or porches. Meals are served restaurant-style in small intimate dining rooms just down the hall from any of the resident apartments. And of course, you can always enjoy the yummy chocolate chip cookies every afternoon in the living room while singing to the entertainment.

Assisted living residents enjoy cozy living options, and incredible company that fast becomes family. We provide the care you need when you need it in a warm and comfortable setting and provide a healthy lifestyle for residents to thrive and stay engaged.

Our Memory Care Neighborhood offers our Bridge to Rediscovery program and provides individualized attention for each resident. Our residents build strength and mobility in fitness classes, make empowered dining choices, and feel safe in familiar surroundings.

With friendly residents, experienced staff and exceptional amenities, you can make yourself at home in a lifestyle you’ll love. Discover our community today!

Senior living options offered

Assisted Living

Memory Care

Pricing
for Brookstone Terrace of Greensboro

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo

Memory Care

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Studio
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Brookstone Terrace of Greensboro community exterior
Brookstone Terrace of Greensboro

3896 N Elm St, Greensboro, NC 27455

Spring Arbor of Greensboro community exterior
Spring Arbor of Greensboro

5125 Michaux Rd, Greensboro, NC 27410

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5809 Old Oak Ridge Road, Greensboro, NC 27410

Harmony at Greensboro community exterior
Harmony at Greensboro

3420 Whitehurst Rd, Greensboro, NC 27410

9.7
Review score
68 reviews
9.7
Review score
68 reviews
5 star
53%
4 star
25%
3 star
13%
2 star
6%
1 star
3%
9.3
Review score
21 reviews
9.3
Review score
21 reviews
5 star
57%
4 star
43%
3 star
0%
2 star
0%
1 star
0%
9.3
Review score
53 reviews
9.3
Review score
53 reviews
5 star
47%
4 star
26%
3 star
17%
2 star
4%
1 star
6%
9.1
Review score
63 reviews
9.1
Review score
63 reviews
5 star
57%
4 star
25%
3 star
11%
2 star
5%
1 star
2%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Amenities
at Brookstone Terrace of Greensboro

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Non-Ambulatory Care
  • Diabetic Care
  • Medication Management
  • High Acuity Care

Meals & Dining

  • No Sugar
  • Guest Meals
  • Restaurant Style Dining
  • Special Dining Programs
  • Vegan
  • Vegetarian
  • Room Service
  • Meals Provided
  • Low / No Sodium
  • Kosher

Room Amenities

  • Bath Tubs
  • Ground Floor Units
  • Air Conditioned
  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Kitchenette
  • Handicap Accessible
  • Respite or Short Term Stays Offered

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Uncovered Parking
  • Resident Parking Available
  • Property Convenient to Public Transit
  • Transportation at Cost

Pets

  • Dogs Allowed
  • Cats Allowed

Common areas

  • Library
  • Indoor Common Areas
  • TV Lounge
  • Outside Patio
  • Central Fireplace
  • Meeting Room
  • Outdoor Common Areas
  • Private Bath
  • Beauty Salon

Recreational areas

  • Jacuzzi
  • Game Room
  • Raised Garden Beds
  • Movie or Theater Room
  • Piano or Organ

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Karaoke
  • Book Club
  • Cards / Pinochle Club
  • Current Events Club
  • Wine Tasting
  • Day Trips and Outings
  • Birthday Parties
  • Activities Off-site
  • Other Religious Services
  • Happy Hour
  • Art Classes
  • Gardening Club
  • Cooking Classes
  • Visiting Chaplain or Priest
  • Trivia Games
  • Intergenerational Programs
  • Stretching Classes
  • Live Musical Performances
  • Holiday Parties
  • Yoga / Chair Yoga
  • Pet-focused Programs
  • Christian Services
  • Montessori Programs
  • Walking Club
  • Dances
  • Educational Speakers / Life Long Learning
  • Light Therapy Programs
  • Bible Study Group
  • Live Dance or Theater Performances
  • Community Service Programs
  • Activities On-site
  • BBQs or Picnics
  • Devotional Activities On-Site

Reviews

for Brookstone Terrace of Greensboro

9.7Review score68 reviews
9.7
Review score
68 reviews
5 star
53%
4 star
25%
3 star
13%
2 star
6%
1 star
3%
Brookstone Terrace
9.2
Review score284 reviews6 communities
Write a review
A Place for Mom has scored Brookstone Terrace of Greensboro with 9.7 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Brookstone Terrace of Greensboro has 68 reviews with an average "overall experience" of 4.1 out of 5.
Overall Experience
4.1
Cleanliness
4.2
Friendliness
4.5
Care Services
4.0
Staff
4.2
Meals & Dining
4.3
Activities
4.1
Value for Cost
4.2
A Place for Mom has scored Brookstone Terrace of Greensboro with 9.7 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Brookstone Terrace of Greensboro has 68 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
Brookstone Terrace
9.2
Review score284 reviews6 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 68 reviews
KL - Family/friend
Assisted Living
September 24, 2025
5.0
Verified Review
Great Experience
They were under the management as [community removed] . We chose them due to the care they gave the residents . Then they were bought out by Brookstone Terrace of Greensboro . They have been doing a good job thus far .
Wayne and Deb - Family/friend
Assisted Living
August 25, 2025
5.0
Verified Review
Feels like best friends home
We are so pleased with the facility and have recommended it to others. A very caring and homey feel and treats patients as guests and caters to their individual needs.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Catherine - Family/friend
Memory Care
June 4, 2025
5.0
Verified Review
Highly recommend
Friendly engaging staff, clean environment, less residents, not crowded, quieter, not overstimulating , more personal
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from Brookstone Terrace of Greensboro
June 5, 2025
Hi Catherine, thank you for your wonderful review! We’re happy to hear that you appreciate our friendly team and the serene atmosphere of our community. If there’s anything more we can do to enhance your loved one's experience, please let us know. We’re here for you!
Anonymous - Family/friend
Assisted Living
April 3, 2025
5.0
Verified Review
Our families experience
5 for all. The people are very nice, and they were attentive and tried to solve problems if there are any. We would recommend Carriage House Senior Living Community to other families based on the experience we have had.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from Brookstone Terrace of Greensboro
April 8, 2025
We’re happy to hear that your experience at Carriage House Senior Living is worthy of 5-stars across the board. Our team takes pride in providing exceptional service and creating a welcoming environment for all residents and their families -- and we are grateful for your kind words and recommendation!
Silvia B - Family/friend
Assisted Living
April 2, 2025
5.0
Caring, friendly staff
Everyone who works at Carriage House has been kind, caring, informative, and attentive. My dad feels well cared for. This place feels homey rather than polished. Staff have been responsive to all of my questions and concerns. Dining staff have gone out of their way to accommodate all my dad’s dietary restrictions. The staff are taking the time to get to know my dad and seem to work together well. My dad was hesitant to move into assisted living but has found he’s happy there.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from Brookstone Terrace of Greensboro
April 4, 2025
This means so much to us Silvia! We understand how big of a transition assisted living can be, so knowing that your dad feels happy and well cared for truly makes our day. Our team takes great pride in personalizing care and building relationships, and we’re grateful you’ve noticed. Please don’t hesitate to reach out if there’s ever anything more we can do!
Anonymous - Family/friend
Memory Care
March 25, 2025
5.0
Verified Review
The BEST place for my mom!
Honestly...a 5 across the board. I am so happy with everything and everyone at Carriage House. My mom is being taken care of in a kind and friendly manner and I have peace of mind. Based on the experience, I have already recommend this community to other families!!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from Brookstone Terrace of Greensboro
March 28, 2025
Thank you for your glowing review! We're thrilled to hear that you feel that your mom is receiving such kind and attentive care at Carriage House. Your peace of mind means the world to us, and we truly appreciate your recommendations to other families.
Anonymous - Family/friend
Assisted Living
March 13, 2025
5.0
Verified Review
Review for Carriage House Senior Living Community
Staff are knowledgeable and attentive each resident's needs. The care is personalized. Fun, engaging activities are the norm daily. The facility is always clean and presentable.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from Brookstone Terrace of Greensboro
March 17, 2025
Thank you for your kind words! We’re so glad to hear that you appreciate our knowledgeable team and the personalized care we provide. Our team is dedicated to creating a lively and engaging environment for all residents, and it's wonderful to know that our efforts are making such a positive impact.
Pat Byrd - Family/friend
Memory Care
February 17, 2025
5.0
Great place for loved ones!!
Wonderful,caring staff. Very clean and well prepared for all residents. We were so pleased at the care of my father in law and how compassionate they all were. Would HIGHLY recommend A Place for Mom and The Carrage House.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from Brookstone Terrace of Greensboro
February 20, 2025
Thank you so much for your heartfelt review Pat! We’re glad to hear that you felt your father-in-law received such compassionate care and that you always found our community to be warm and welcoming. Our dedicated team strives to create a nurturing environment for all residents, and your recommendation is much appreciated.
Anonymous - Family/friend
Memory Care
January 25, 2025
5.0
Verified Review
Friendly Staff
Staff is very friendly. There will likely be more activities when the weather gets better. Right now the 3 sunrooms are locked due to the cold. In the spring and summer there will be plantings of flowers and vegetables
Cleanliness
4
Friendliness
5
Value for Cost
4
Care Services
4
Activities
3
Staff
5
Meals & Dining
5
Response from Brookstone Terrace of Greensboro
January 27, 2025
Thank you for your feedback! We’re glad to hear that you find our team so friendly and welcoming. Like you we are looking forward to the return of warmer weather so we can take full advantage of our beautiful outdoor spaces, but meanwhile have a full compliment of indoor programs and activities being offered to our residents. Please don't hisitate to reach out to our team if you have any suggestions for activities that may interest your loved one.
Shana L - Family/friend
Assisted Living
December 4, 2024
5.0
Wonderful place with wonderful staff
If I could give more than 5 stars, I would. Carriage House and their staff have been incredible in helping with the difficult decision to move my grandmother from her home to an assisted living facility. They welcomed her with open arms and made the transition as seamless as possible. My grandfather, who initially stayed at their personal residence, became a regular visitor, joining her for meals every day. When he didn’t show up one day, it was their staff who alerted us, recognizing it was unusual for him. This prompted us to check on him, and we discovered he had fallen at home and was unable to get up or call for help. This revealed underlying health issues, and when he needed respite care, the staff immediately stepped in. They quickly arranged a room for him, allowing him to stay close to her while receiving medical care he needed. The care and compassion they have shown to both of them have been exceptional, and I couldn’t be more grateful for everything they’ve done.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from Brookstone Terrace of Greensboro
December 9, 2024
Thank you, Shana, for your heartfelt review! We are truly honored to have been able to support your grandmother and grandfather during each of their transitions. Our team is dedicated to providing compassionate care, and we’re glad that our efforts made such a positive impact on both of their lives. We appreciate your words and are touched by your desire to give us even more than five stars!
HM - Family/friend
Assisted Living
December 4, 2024
5.0
Verified Review
Review for Carriage House Senior Living Community
I would recommend. It was affordable, and it was small and felt intimate
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from Brookstone Terrace of Greensboro
December 6, 2024
We're delighted to hear that you found Carriage House the perfect fit for your needs and appreciate your recommendation.
W and D - Family/friend
Assisted Living
November 6, 2024
5.0
Most comfortable and most like home!
Take a tour of Carriage House and you will find a very responsive staff but also a very homey feel. Carriage House is set up like small communities for residents. Rooms face small corridors of 3 to 4 rooms. This facilitates interaction of residents like small neighborhoods. The dining arrangements allow people to group together to socialize in small groups. It is possible to have meals in their room, if desired. It was an amazing feeling to leave our loved one at Carriage House, knowing she was in the best place possible. But more convincing was when over the weeks and months that followed she has nothing but praise for the entire staff, food, and activities! We made the RIGHT choice!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from Brookstone Terrace of Greensboro
November 12, 2024
We are thrilled to hear that Carriage House felt so homey to your loved one. Our team is dedicated to creating a warm and welcoming environment where residents can thrive and build connections, and we're very glad that your loved one has had such a positive experience with our team, food, and activities. Your trust means the world to us and we appreciate your kind words.
Anonymous - Family/friend
Assisted Living
October 17, 2024
2.0
Verified Review
Disappointed
It left a horrible impression on us, and we are glad dad will be cared for elsewhere. We were happy with everything for about a year. Then out of nowhere they discharged my dad and left us scrambling for care. And upon review I believe what they were accusing him of was a direct result of them not having adequate policy and procedures.
Cleanliness
4
Friendliness
3
Value for Cost
4
Care Services
2
Activities
5
Staff
3
Meals & Dining
4
Response from Brookstone Terrace of Greensboro
October 21, 2024
I am the Executive Director and was sorry to read your thoughts on your experience and the impact it has had on your family.Please know that we strive to ensure that our policies and procedures are in place to provide the highest level of care and support for all of our residents. I would greatly appreciate the opportunity to discuss this further with you. Your feedback is invaluable to us as we continuously strive to improve, and I want to ensure that we address your concerns properly. Please feel free to reach out to me directly at your convenience. Thank you in advance for your time.
Anonymous - Family/friend
Assisted Living
June 20, 2024
5.0
Verified Review
Nice Facility, Great Care, If You Can Afford It
They seem to genuinely care about their residents. Interestingly, it looked to me like their occupancy was declining. The dining room on our hall was closed, and [name removed] had to go to the next one on the next hall. Then that closed and they started wheel chairing her to one on the main floor. I don't know, but I suspect that others may have done as we did and dealt with the huge cost increases by moving out. Sad, because it really is a nice place.
Cleanliness
5
Friendliness
5
Value for Cost
3
Care Services
5
Activities
5
Staff
5
Meals & Dining
4
Response from Brookstone Terrace of Greensboro
June 27, 2024
Thanks for your five-star rating and kind words for our warm and caring team. While we understand that change can be disruptive, changes to the dining experience were done to ensure that our residents receive the highest quality meals and service in a vibrant and social atmosphere. What hasn't changed at Carriage House is the beautiful grounds, cozy common areas, engaging programs, and friendly residents around every corner. We wish you the best going forward, and if you would like to discuss this further or have any additional comments please don't hesitate to reach out to us directly.
MLC - Toured community
Assisted Living
June 26, 2023
2.0
Verified Review
My Tour Experience at Carriage House
Carriage House was a disappointing tour. The rooms were is disrepair and the closet doors were off the rails. We were surprised the community showed us the room like this. In addition the tour guide was talking down about another community in the area.
Response from Brookstone Terrace of Greensboro
June 28, 2023
I am the Executive Director and was surprised to read your feedback. I personally do many of the tours and we always show our visitors sparkling clean apartments that are ready to greet their next resident, and are wondering if you may have us confused with a different community. We invite you to contact us to arrange a new tour so you can be sure to see why residents love to call Carriage House their home.
Claudia - Family/friend
Assisted Living
June 1, 2023
4.0
Verified Review
Finally, Dad's at home!
My personal interaction with the staff has been good, they keep us Informed and make the changes we request, as needed. There is- as with most places- still staff turnover, so sometimes that can be frustrating having to re-explain something. I've never had the food, but my dad likes it. The common areas of the facility are kept quite nice. I especially LOVE ALL of the activity choices- my dad is very social and loves outings, game nights, movie nights, bingo, cooking class/ Demonstrations, and crafts. I would recommend this facility to family and friends!
Cleanliness
4
Friendliness
5
Value for Cost
5
Care Services
4
Activities
5
Staff
4
Meals & Dining
5
Response from Brookstone Terrace of Greensboro
June 6, 2023
Claudia, we're glad to hear that our team consistently keeps you well informed and is always able to accommodate the requests you make. It is delightful to read that your dad enjoys the food and we appreciate your recognition of the many programs offered by our Lifestyle360 team. Thank you for sharing your experience at Carriage House and for your warm recommendation!
Randall - Family/friend
Assisted Living
April 27, 2023
3.0
Verified Review
Nice facility, friendly staff, decent food with small areas for improvement
The facility is well maintained, housekeeping and laundry folks do a good job. The staffing for caregivers is not always sufficient. Activities are spotty at best. Unfortunately, there has been a slight decline in the staffing since we have been there. This affects meals, care, and activities. Definitely better than the previous facility.
Cleanliness
4
Friendliness
5
Value for Cost
3
Care Services
4
Activities
3
Staff
5
Meals & Dining
4
Response from Brookstone Terrace of Greensboro
May 2, 2023
Randall, thank you for your review and feedback. We are glad to hear that you always find our community well-maintained and appreciate your shout out for our housekeeping team. We are constantly looking to add talented members to our team and are excited that some new employees have recently joined us. We hope you get a chance to meet them soon!
Anonymous - Family/friend
Memory Care
April 13, 2023
4.0
Verified Review
Review for Carriage House
I would say my loved one( who is in memory care) is pleased. He often comments what a nice place he is in. He thinks the food is good. He has a nice room which is kept clean. His laundry lady is great. The staff does not leave him in his room all day. There are lots of activities. I have found the staff and management to be caring & professional. It is much better for him than the last place.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
4
Activities
4
Staff
5
Meals & Dining
5
Response from Brookstone Terrace of Greensboro
April 20, 2023
Thank you for sharing your experience in our Bridge to Rediscovery memory care neighborhood. We are thrilled to hear that your loved one is happy and comfortable in our community. Our team takes great pride in providing exceptional care and creating a warm and welcoming environment for all of our residents, and appreciate your kind words on how that has been true for your dad. We're honored he calls Carriage House his home.
Steve H - Family/friend
Assisted Living
April 11, 2023
4.0
Verified Review
A smaller intimate place with compassionate care at a lower cost
I've had a few complaints in the beginning, but I also understand transitioning to a better experience. I have witnessed these improvements such as dinnerware instead of Styrofoam boxes for those that eat in their rooms. The facility is cleaner. Personal living area is cleaner. Staff is very friendly. Food looks a lot better. I actually tasted a few and reminds me more of home cooked than frozen or canned. My mom likes bread with her meal such as rolls biscuits or cornbread rather than a slice of loaf bread that she has to request because the meals don't include bread. My mom likes more southern fare such as meatloaf, chicken and dumplings, mac and cheese (without ham). But I think the food is good. And secondly, they really need more staff. My mom needed to go to the bathroom one evening, but all the staff was serving dinner and no one answered the call. For the money, I think we made a good choice. I've seen big changes, but the biggest issue is mom still thinks she is supposed to be getting the level of care as a nursing home, but that's just not happening. They do need more staff, though. Keep improving and I would certainly recommend to others.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Staff
4
Meals & Dining
4
Response from Brookstone Terrace of Greensboro
April 20, 2023
Steve, thank you for taking the time to leave us a review. We appreciate your feedback and are glad to hear that you have noticed improvements in the community over time. We are also happy to hear that you find our team to be extremely friendly and that you've been impressed with our delicious, home-cooked meals. I am the Executive Director and want every resident and family to have a five-star experience, and would welcome the chance to sit down with you and your mom to make sure that is true for you. Please contact me when you have a moment so we can set up some time to chat. Thanks in advance -- and we look forward to earning your recommendation.
Anonymous - Family/friend
Memory Care
March 29, 2023
1.0
Verified Review
Dont' take your loved one to Carriage House
They did not offer any activities. They don't really care for the patients. It was not a good fit for my loved one. It was a horrible experience, and there was a lot of issues. They were not kind people. My loved one did not like the food, and often we had to take meals to my loved one. Sometimes they did not give my loved one water. Things were missing from my loved ones room. They did not take care of the patients, and were not attentive.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Staff
1
Meals & Dining
1
Response from Brookstone Terrace of Greensboro
March 30, 2023
We take all feedback seriously and strive to provide the best care possible for our residents. I am the Executive Director and would like the opportunity to speak with you directly to learn more about your loved one's experience as we are always open to feedback in order to help us improve the services we provide to all our residents. Please call me at the community at your earliest convenience.
Viewing 1-20 out of 68 reviews

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know North Carolina’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about North Carolina’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions
about Brookstone Terrace of Greensboro

Brookstone Terrace of Greensboro offers Studio. Learn more.
A Place for Mom has scored Brookstone Terrace of Greensboro 9.7 out of 10 using our proprietary review score.   We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.   Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (336) 286-1235 to reach a resident at Brookstone Terrace of Greensboro.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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