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Brookdale Salem

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1355 Boone Road SE, Salem, OR 97306

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(866) 374-4058
7.9
Review score
38 reviews
Add review
7.9
Review score
38 reviews
5 star
58%
4 star
21%
3 star
18%
2 star
0%
1 star
3%
See all reviews
8.7
Review score
29426 reviews
641 facilities
Pricing promotions expiring soon
Brookdale Salem
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Brookdale Salem
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John S
-
Resident/client
5.0
Over the top
Couldn't ask for better care! The entire experience was top notch. From the nurses, med techs. Executive Director, Sale and everyone was so welcoming and helpful from start to finish. My loved one was taken care of in a way that gave me reassurance. Communication with staff exceeded expec

About the facility
Brookdale Salem

Brookdale Salem serves residents and families in Salem, Oregon, and surrounding areas like Marion County and the Polk County region of Willamette Valley in northwestern Oregon. The community specializes in supporting residents with different types of dementia and offers premiere memory care services. Here, residents have access to two memory care programs including the Clare Bridge and Solace program.

The Clare Bridge program is an exclusive brand of dementia care. It was established more than 30 years ago and provides residents with six planned activities each day to promote and preserve the use of their current skills. The Solace program provides additional support to residents in the later stages of dementia. It includes elements of the Clare Bridge, but offers even more services including grooming assistance, and opportunities to engage in aromatherapy and sensory activities, as well as music.

Residents often find comfort knowing their safety and needs are priorities here. Staff is available 24 hours a day, seven days a week to be alerted to an emergency. An emergency alert system, secured entrances and exits, as well as an enclosed outdoor courtyard and garden are also used on site as additional ways to heighten security.

During mealtimes, residents can look forward...

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Senior living options offered

Memory Care

Pricing
for Brookdale Salem

Total monthly costs depend on room type, select services, and the level of care needed.

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Memory Care

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Brookdale Salem
Brookdale Salem

1355 Boone Road SE, Salem, OR 97306

Redwood Heights Assisted Living community exterior
Redwood Heights Assisted Living

4050 12th Street Cutoff SE, Salem, OR 97302

The Iris Memory Care and Retirement Cottages
The Iris Memory Care and Retirement Cottages

1615 Brush College Road Northwest, Salem, OR 97304

Meadow Creek Village
Meadow Creek Village

3988 12th Street Southeast, Salem, OR 97302

7.9
Review score
38 reviews
7.9
Review score
38 reviews
5 star
58%
4 star
21%
3 star
18%
2 star
0%
1 star
3%
9.0
Review score
26 reviews
9.0
Review score
26 reviews
5 star
57%
4 star
35%
3 star
4%
2 star
0%
1 star
4%
8.8
Review score
42 reviews
8.8
Review score
42 reviews
5 star
40%
4 star
14%
3 star
12%
2 star
10%
1 star
24%
8.7
Review score
9 reviews
8.7
Review score
9 reviews
5 star
22%
4 star
45%
3 star
11%
2 star
22%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

1

Assisted Living

Care types offered

1

Memory Care

Care types offered

1

Assisted Living

Amenities
at Brookdale Salem

Healthcare Services

  • Medication Management
  • Staffing & Ancillary Services
  • High Acuity Care
  • Memory Care
  • Non-Ambulatory Care
  • Incontinence Care
  • Diabetic Care

Meals & Dining

  • Vegetarian
  • Meals Provided
  • Special Dining Programs
  • Anytime Dining
  • Guest Meals

Room Amenities

  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Ground Floor Units
  • Bath Tubs
  • Handicap Accessible
  • Air Conditioned

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Resident Parking Available

Pets

  • Cats Allowed

Common areas

  • Outdoor Common Areas
  • Private Bath
  • TV Lounge
  • Outside Patio
  • Central Fireplace
  • Barber Shop
  • Meeting Room
  • Main Street Shops
  • Beauty Salon
  • Indoor Common Areas

Recreational areas

  • Raised Garden Beds
  • Piano or Organ
  • Arts and Crafts Center

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Live Dance or Theater Performances
  • Holiday Parties
  • Activities Off-site
  • Karaoke
  • Catholic Services
  • Protestant Services
  • Cooking Classes
  • Stretching Classes
  • Gardening Club
  • Intergenerational Programs
  • Activities On-site
  • Day Trips and Outings
  • Art Classes
  • BBQs or Picnics
  • Visiting Chaplain or Priest
  • Montessori Programs
  • Birthday Parties
  • Live Musical Performances
  • Reminiscence Programs
  • Pet-focused Programs
  • Devotional Activities On-Site
  • Devotional Activities Offsite
  • Educational Speakers / Life Long Learning
  • Trivia Games
  • Brain fitness / Dakim

Reviews

for Brookdale Salem

7.9Review score38 reviews
7.9
Review score
38 reviews
5 star
58%
4 star
21%
3 star
18%
2 star
0%
1 star
3%
Brookdale
8.7
Review score29377 reviews641 communities
Write a review
A Place for Mom has scored Brookdale Salem with 7.9 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Brookdale Salem has 38 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.4
Friendliness
4.4
Care Services
4.1
Staff
4.2
Meals & Dining
3.9
Activities
4.3
Value for Cost
4.0
A Place for Mom has scored Brookdale Salem with 7.9 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Brookdale Salem has 38 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Brookdale
8.7
Review score29377 reviews641 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 38 reviews
John S - Resident/client
Memory Care
October 1, 2024
5.0
Over the top
Couldn't ask for better care! The entire experience was top notch. From the nurses, med techs. Executive Director, Sale and everyone was so welcoming and helpful from start to finish. My loved one was taken care of in a way that gave me reassurance. Communication with staff exceeded expectations.
Cleanliness
5
Friendliness
4
Care Services
5
Staff
4
Meals & Dining
4
Activities
5
Value for Cost
5
Colleen S - Family/friend
Memory Care
September 26, 2024
5.0
5 Star Across the Board
Staff are awesome and sweet; Highly recommend anyone move in loved ones, feels sister is well-cared for and staff are exceptionally kind. loving, patient, compassionate. All around a great place.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Joann R - Family/friend
Memory Care
September 26, 2024
5.0
My mother is happy. Everything worked out great. I feel good about her being at Brookdale Salem.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Kenneth - Family/friend
Memory Care
March 29, 2023
1.0
Verified Review
Bad experience
My loved one was a resident at this facility and we had a terrible experience. The supervision was bad. They did not keep other residents from wandering into rooms and scaring my loved one. They did not listen to food preferences and my loved one vomited each time they gave her the food that she stated she didn't like. They did not refund all of our money. We would not recommend this facility. If someone is sent here, the family needs to check up on them frequently.
Cleanliness
2
Friendliness
2
Care Services
3
Staff
2
Meals & Dining
1
Activities
3
Value for Cost
1
Response from Brookdale Salem
April 2, 2023
We take your comments seriously and appreciate you taking the time to share your feedback. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our management team.
Anonymous - Family/friend
Memory Care
August 16, 2022
4.0
Verified Review
Brookdale Salem
They are very clean, staff is very personable. From what have seen in the activities, they are very geared towards the residents abilities. They seem to have adequate staffing. Definitely do your homework and research before deciding on the location in which your loved one's would be staying at.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Value for Cost
3
Emily E - Family/friend
Memory Care
July 29, 2022
4.5
Verified Review
Dad
Here's the thing I am beyond happy of how well they take care of my dad. He was at another memory care and it felt like a lot of the caregivers had very little experience with dementia. At Brookdale they KNOW my dad. They can tell the second something is "off" or wrong and they take care of it even if they have to call 911. They really care about him and he cares about them too. Brookdale is such a blessing to me because they help me so much too. I also love that they have a nurse practitioner that comes there for check ups especially since Dad doesn't always want to leave. I can't recommend Brookdale enough. I am so grateful to everyone that works there.
Cleanliness
4.5
Friendliness
4.5
Care Services
4.5
Staff
4.5
Meals & Dining
4.5
Activities
4.5
Value for Cost
4.5
Terria N - Family/friend
Memory Care
July 21, 2022
5.0
Verified Review
A warm and fuzzy place for mom
Mom loves the place and is very happy.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Kim E - Family/friend
Memory Care
March 10, 2022
5.0
Caring and Compassionate Staff
The first time I walked into Brookdale I felt that it would be a good place to bring my aunt for her memory care needs. The more I talked with the staff, the more I was convinced of this. [name removed]. obviously cares deeply for the clients and is committed to her work of helping others. [name removed]. solved some very important problems for me very quickly, and runs a very clean and compassionate facility. [name removed] was the second person I met at Brookdale and he’s amazing at his job. [name removed]. made a special effort to make my aunt feel cared for, and really connected with her. From the time I moved her into Brookdale Salem, until she passed (not alone, the staff made certain), my aunt received excellent care. Thank you so much to these caregivers and the rest of the team for making a difficult time as pleasant as possible for my loved one. I appreciate them.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Joel P - Family/friend
Memory Care
December 14, 2021
5.0
My exercise with Brookdale was when I dropped my mom off around 9:30 pm on Sunday evening, The all female staff of four helped my mom out of car. They were so pleasant and kind I could see that my mom will be well cared for . Brookdale trains their staff to care for the residents. My confidence is through the roof.
Kelly M - Toured community
Memory Care
December 3, 2021
5.0
Verified Review
Our tour experience
Our family had an in person tour and the experience was great but there was just something about Brookdale Salem that wasn't going to the best fit for our loved one.
anonymous - Family/friend
Memory Care
October 5, 2021
3.0
Verified Review
Our experience with Brookdale
I think the staff was very friendly at Brookdale Salem. Everybody is generally shuffled together to the dining room, activities, TV rooms, etc. As far as my observation, there was not much more to it. My dad missed meals and activities frequently, he was not wanting to engage with the residents who were there. It was not the right fit for him.
Cleanliness
5
Friendliness
4.5
Care Services
3
Staff
4
Meals & Dining
3
Activities
2
Value for Cost
2
Response from Brookdale Salem
October 6, 2021
Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we need to focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.
anonymous - Family/friend
Memory Care
July 29, 2021
4.0
Verified Review
It is a pretty good community
Overall community is clean, and the staff members are friendly. The care services are pretty good as well as the meals and dining service. We do not know what activities they have going on right now but we have received pictures of our loved one watching movies with other residents. We were excepting a little more for the value but they do a great job keeping us informed with everything that is going on.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
anonymous - Family/friend
Memory Care
June 24, 2021
5.0
Verified Review
Great experience
We chose Brookdale Salem because they allowed my mom to bring her cat, there was good feedback on communication, and there was a spin down option with medicaid so if she runs out of assets she will be able to stay. The staff members have been very helpful and upfront with me. I get an activities schedule so I know that they have a lot of things going on for the residents. They are very good about calling you to let you know what is going on with your loved one. I would definitely recommend to others looking.
Cleanliness
5
Friendliness
5
Care Services
5
Activities
5
Value for Cost
5
Amber D - Family/friend
Memory Care
February 25, 2021
4.0
Verified Review
A trustworthy facility
Our loved one is super picky and she has yet to complain about the food and is gaining weight which is a good thing, but there is no dining service right now due to covid
Friendliness
4
Staff
4
Care Services
3
Meals & Dining
4
Anonymous - Family/friend
Memory Care
February 18, 2021
4.0
Verified Review
a good community based facility
My biggest issue is that they need more staff in the community, and I would like to see the food quality increase. I would definitely recommend this community to others
Cleanliness
5
Friendliness
5
Care Services
3
Meals & Dining
3
Value for Cost
5
Barb E - Family/friend
Memory Care
October 12, 2020
4.5
A Great Home
Absolutely a great place. My 93 year old mom has been living there over 1 year and though she does have dementia she’s very happy there. The caregivers are great. The programs coordinator [name removed] and her side kick [name removed] are excellent. Even though Covid is a huge concern they find ways to keep the residence safe yet still engaged, entertained and happy. [name removed] the head house-keeper is caring, kind and up beat. I’m very impressed with the executive director [name removed], her love and care for the residence is clearly seen. Brookdale Salem truly is a wonderful home for our loved ones.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Pat Rooney - Family/friend
Memory Care
January 9, 2019
2.5
Expensive but worth it.
I find the personnel very friendly and helpful. Their handling of drugs is disturbing. I would much rather buy my wife's prescriptions than have to go through their high priced pharmacy. There are almost continuous activities for her. One problem I find is there is no individual heat controls in the individual rooms. I think there should be more parking. There are only about 5 or 6 spaces near the front door. Other than that all the curbs are red painted -- no parking. I thing the food they service is a cut above what I expected. My wife complains about about other residents going around the halls screaming at night. Very disturbing and wakes her often.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
2
Care Services
2
Activities
4
Anonymous - Toured community
Memory Care
April 3, 2018
3.0
Well-kept, pleasant surroundings, but confusing layout for dementia patient. Several residents complained of being cold in the dining room.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Anonymous - Toured community
Memory Care
October 23, 2017
5.0
Verified Review
NOT for MY mom!
This community was nice and clean. The staff answered my questions and I was told I could come eat with my mom and then LEAVE..... That made my decision right there I didn't feel safe with that being said so we chose a better community.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Toured community
Memory Care
August 24, 2017
3.5
Verified Review
Stricley Memory Care
This community is very nice however it is solely memory care they have no assisted living and mom isn't there yet but we do recognize that she is moving in that direction. The community was nice and the staff was nice but we knew that at the present time this was not the place for mom she is still functioning at a assisted living level
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
Viewing 1-20 out of 38 reviews

Neighborhoods
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Frequently Asked Questions
about Brookdale Salem

Brookdale Salem offers Studio and Semi-Private. Learn more.

A Place for Mom has scored Brookdale Salem 7.9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (503) 365-7500 to reach a resident at Brookdale Salem.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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