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1680 South New Hope Road, Gastonia, NC 28054
For pricing & availability:
5 star
44%
4 star
28%
3 star
22%
2 star
6%
1 star
0%
8.7
Review score
29525 reviews
641 facilities
99 Photos available
33 Floor plans available
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Layton
-
Child of resident/client
5.0
Great staff and well run
Overall, it was a very good experience. The only complaint is Brookdale making major cost increases two years in a row [fee removed]. Excessive increases in a short period. I was able to negotiate a reduction to the CPI for each year, which was helpful.
About the facility Brookdale New Hope
A Brookdale HealthPlus® Community
The residents at Brookdale New Hope can enjoy the benefits of Brookdale HealthPlus, which offers on-site care coordination overseen by a registered nurse. Here, residents receive personalized care plans and assistance with chronic conditions, such as diabetes, high blood pressure, congestive heart failure, and more. Preventative health care services, such as annual wellness visits, immunizations, and health screenings are also provided to help avoid trips to doctors’ offices, or unnecessary emergency room visits and hospital stays.
You can find Brookdale New Hope — a charming assisted living community – in a suburban area of Gastonia, North Carolina. The community is close to many banks, hospitals, doctor’s offices, and shopping areas. Here, trained caregivers assist with medication management, bathing, and grooming, and can coordinate services with outside health care providers as needed. Compassionate staff members also plan daily activities for residents, provide homemade meals, and assist with tedious chores and housekeeping. Transportation and postal services are available, too. Rest assured, residents’ safety is prioritized and monitored around the clock. Brookdale’s staff is available 24 hours a day, seven days a week to be alerted to an emergency. Plus, an alert system and keypad entries have been installed to heighten...
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Senior living options offered
Assisted Living
Pricing for Brookdale New Hope
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Assisted Living
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Studio
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Compare
Brookdale New Hope
1680 South New Hope Road, Gastonia, NC 28054
Brookdale Robinwood
1750 Robinwood Road, Gastonia, NC 28054
Morningside of Gastonia
2755 Union Rd, Gastonia, NC 28054
TerraBella Cramer Mountain
500 Cramer Mountain Rd, Cramerton, NC 28032
8.5
Review score
18 reviews
8.5
Review score
18 reviews
5 star
44%
4 star
28%
3 star
22%
2 star
6%
1 star
0%
9.1
Review score
32 reviews
9.1
Review score
32 reviews
5 star
54%
4 star
28%
3 star
6%
2 star
3%
1 star
9%
9.1
Review score
32 reviews
9.1
Review score
32 reviews
5 star
65%
4 star
19%
3 star
13%
2 star
0%
1 star
3%
9.0
Review score
16 reviews
9.0
Review score
16 reviews
5 star
44%
4 star
38%
3 star
6%
2 star
6%
1 star
6%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
--1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Assisted Living
Care types offered
1
Assisted Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Amenities at Brookdale New Hope
Healthcare Services
- Non-Ambulatory Care
- Staffing & Ancillary Services
- Memory Care
- Diabetic Care
- Medication Management
- High Acuity Care
- Incontinence Care
Meals & Dining
- Gluten-free
- Low / No Sodium
- Restaurant Style Dining
- Professional Chef
- Room Service
- Meals Provided
- Guest Meals
- No Sugar
Room Amenities
- Kitchenette
- Bath Tubs
- Air Conditioned
- Respite or Short Term Stays Offered
- Cable or Satellite TV
- Wi-Fi/high-speed internet
- Ground Floor Units
Community Amenities
On-site dining options
- Private Dining Room
- Café or Bistro
Transportation & parking
- Uncovered Parking
- Transportation at Cost
- Resident Parking Available
Pets
- Weight Limit (lbs)
- Cats Allowed
- Dogs Allowed
- Pet Care Available
Common areas
- Barber Shop
- Central Fireplace
- Main Street Shops
- TV Lounge
- Library
- Outside Patio
- Beauty Salon
- Outdoor Common Areas
- Indoor Common Areas
Recreational areas
- Piano or Organ
- Fitness Center
- Arts and Crafts Center
Services
- Laundry Service / Drycleaning
- Beautician
- Housekeeping
Languages spoken
- English
Activities
- Birthday Parties
- Happy Hour
- Devotional Activities On-Site
- Karaoke
- Activities On-site
- Cooking Classes
- Live Musical Performances
- Gardening Club
- BBQs or Picnics
- Day Trips and Outings
- Community Service Programs
- Visiting Chaplain or Priest
- Art Classes
- Dances
- Live Dance or Theater Performances
- Forever Fit
- Educational Speakers / Life Long Learning
- Pet-focused Programs
- Live Well Programs
- Wine Tasting
- Trivia Games
- Wii Bowling
- Activities Off-site
- Brain fitness / Dakim
- Holiday Parties
Reviews
for Brookdale New Hope
Write a review
A Place for Mom has scored Brookdale New Hope with 8.5 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Brookdale New Hope has 18 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
3.9
Friendliness
3.9
Care Services
3.7
Staff
5.0
Meals & Dining
4.7
Activities
3.7
Value for Cost
3.5
A Place for Mom has scored Brookdale New Hope with 8.5 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Brookdale New Hope has 18 reviews with an average "overall experience" of 4 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-18 of 18 reviews
Layton - Family/friend
Assisted Living
November 27, 2024
Great staff and well run
Overall, it was a very good experience. The only complaint is Brookdale making major cost increases two years in a row [fee removed]. Excessive increases in a short period. I was able to negotiate a reduction to the CPI for each year, which was helpful.
Layton - Family/friend
Assisted Living
July 11, 2023
Compassionate Care
Cost went up abruptly 15%, but they worked with me to adjust down some. Overall it has been a very positive experience. The staff are very friendly and attentive to our mother's needs. They assisted greatly with the passing of our father. Very compassionate and experienced in dealing with the death of a loved one.
Layton - Family/friend
Assisted Living
July 1, 2022
Great Community For Seniors With Assisted Living Needs. Attentive, Friendly, and Caring Staff
The staff are very friendly and they are communicative with the family about our loved one. They are attentive towards my loved ones. There are three meals a day served and there are choices for the residents to choose from.
There are activities for the residents to participate in, if they choose to.
anonymous - Toured community
Assisted Living
April 9, 2021
my review of Brookdale New Hope,
The community was nice and we did a virtual tour. I would have liked the tour to be more comprehensive and the community just didn't fit our needs.
Michael Lutz - Family/friend
Assisted Living
November 26, 2019
Exceeded all expectations
My first indication that Brookdale New Hope was the right place for my mother occurred when the executive director, [name removed] insisted that I come visit with her to evaluate the facility. I had informed her that I had visited other facilities, including Brookdale properties and commented that I assumed all were very similar. She insisted that I visit and the rest is history. I was most impressed with the culture of friendliness and caring. It was obvious that [name removed] set the standard for others to follow. Despite the poor condition of my mother at the time of admission (surgery followed by pneumonia and rushed rehab), the goals were set high and all parties have delivered. The Brookdale staff at every level have been accommodating, responsive, and genuine. I must not overlook the physical and occupational therapists and the doctors used by Brookdale to care for the patients. They were excellent and the results exceeded all expectations. They all have an extremely difficult job in what is a very trying time for the families and their loved ones. We are very satisfied with the service and care given to our mom to date.
Patricia Miller - Family/friend
Assisted Living
June 11, 2019
Mom Goes to Camp!
Mom is like a seenager at camp. She thinks her room is so special and has developed special friendships. She feels safe and comfortable and has excellent rapport with the staff and feels they truly care about her. She wishes there were more activities for mental stimulation. However there has been a transition in that they were temporarily without an activity director and hopefully that will be addressed. When I visit the residents are always excited to see me and love that I eat with them and attend their programs. They converse about the people that come and give their time to be with them.
Doris Yelton Stafford - Family/friend
Assisted Living
August 19, 2018
DAD NOT ATTENDED TOO.
My father has been at Brookdale New Hope over 3 years. The appearance of this place pretty on the outside and hallways are kept clean but they do not keep the rooms clean on the inside. My father had a small cut on his leg and blood got on the carpet and the staff never attempted to clean it up. He fell on [Date removed] and was not attended to when he needed help going to the bathroom when you pull the Help string you always are waiting for assistance. Staff has poor rating, when a person needs Help you are Ok if you don't need help. I also think they were over medicating. my Dad after his fall on pain meds. He later died in the hospital on [Date removed]
Ray - Toured community
Assisted Living
August 21, 2017
A bit expensive
I had a nice tour of this community, everything went well for the most part. The community was falling in disrepair from what I saw. The staff was friendly, and kind. Everyone treated us well, but this was not the community for my father, and his needs because it was one of the most expensive in Gastonia NC.
Anonymous - Family/friend
Assisted Living
July 25, 2017
Paying Out A Lot of Money, Expected Better
When we first moved into this community everything was going well, but now we are not pleased with the care my mother in law is receiving. They have dropped her twice, and they have not been responsive when we express our concerns. The meals need improvement, and when I expressed my concerns about the food. They told me there is nothing they can do about the meals. With the amount of money my father in law is paying out, we expected better. This community is for someone that requires little, or no care at all.
Anonymous - Family/friend
Assisted Living
June 26, 2017
Poor response times
My mother in law has been in Brookdale for a short time- the response to needs is very poor and she has fallen while being transported by staff members- the management team has assured us they will train and look into these issues but we have yet to get an update-
Anonymous - Family/friend
Assisted Living
October 22, 2015
I've been very happy with it.
I've been very happy with it. It's really clean and nice, you couldn't ask for a better situation. There were some questions we had about getting some things installed very smoothly. Most recently we asked some questions about medicare, and they haven't been able to answer those for me. So some billing issues.
Dale Starnes
Assisted Living
September 23, 2015
Just worked out great. I could not have ask for better help and understanding.
Anonymous - Family/friend
Assisted Living
August 31, 2015
prompt and accurate service
When I go visit Brookdale New Hope the nurse gives me prompt and accurate service. Anything I need she helps me with. The marketing lady is also excellent. My sister is in good of shape now being in this facility as she was before her stroke. Things are really working out well for her there. My only complaint is I haven't gotten the billing straightened out yet.
Doris Zeman - Family/friend
Assisted Living
July 20, 2014
Brookdale New Hope - a comfortable alternative to "home".
I have been very satisfied with the services given to my brother, who is 84 years old and blind. He is the only blind person in the facility and we are charged for someone to come and get him to take him to the dining room. He has been unable to learn to get there without help.
His room is cleaned once a week and items that have fallen to the floor (kleenex, papers, etc) are in the floor when we arrive unless it is the day the room is cleaned.
He has been very pleased with the meals, but sometimes he said they have only "cottage cheese and salad" for a meal. I believe he just does not see his choices and hears only a little of what may be said to him, as his hearing is also bad.
The Sunday church service is recorded. He is unhappy about that and so he does not go. He likes that a minister comes on Tuesdays, and they sing and play the piano. My brother has always been in choir and had started singing with them. This is giving him some times to look forward to. They have holiday celebrations with decorations and mini-parties.
Prices increase each year. You may start out being able to afford the rate, but it keeps climbing. You can talk with the office personnel and may get a discount if you truly need it. It is no higher than others around, and in fact, is a little lower than some.
You are charged for any additional services "you" require. An extra charge is levied because he has to be led to the dining room, living room, etc. He is charged because he needs help taking his medicines.
I am proud to tell people that he's at Brookdale New Hope. Residents are treated like the valuable people they are. The outside of the building is nice and the inside decor is quite nice. A large living room like home, dining room with table that seat only 4, not long dorm tables. This helps for people who are hard of hearing.
I recommend Brookdale New Hope as a nice alternative to "home>"
Visitor - Toured community
Assisted Living
July 17, 2013
Too big for my liking
I visited this community and thought it was really good. The staff is friendly the community is clean but it was just too big for what I am looking for. The size of the community really seemed overwhelming. Everything else in the community is nice and seems like a good value but the size just steered me away.
A Place For Mom Customer - Toured community
Assisted Living
December 28, 2012
We have already visited Abingdon Plac...
We have already visited Abingdon Place and enjoyed our visit. We are still in the process of looking at different assisted living facilites and appreciate the great tour and lunch we had at Abingdon place with Mother, myself, and my daughter. We have not made a decision yet.
A Place For Mom Customer - Toured community
Assisted Living
December 21, 2012
Outdoor walking paths; 86 beds? 2010 ...
Outdoor walking paths; 86 beds? 2010 - 3 Star, 105.5; 2009 - 3 star, 98.5
A Place For Mom Customer - Toured community
Assisted Living
December 17, 2012
Talked with a rep. They have couples ...
Talked with a rep. They have couples with one on private pay & other on medicare.
Viewing 1-18 out of 18 reviews
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Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the North Carolina regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about North Carolina regulations for Assisted Living.
Frequently Asked Questions about Brookdale New Hope
Brookdale New Hope offers Studio, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored Brookdale New Hope 8.5 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (704) 864-0801 to reach a resident at Brookdale New Hope.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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