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Brookdale New Braunfels

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2457 TX-337 Loop, New Braunfels, TX 78130

For pricing & availability:
(866) 374-4058
9.4
Review score
54 reviews
Add review
9.4
Review score
54 reviews
5 star
53%
4 star
26%
3 star
17%
2 star
2%
1 star
2%
See all reviews
8.8
Review score
29128 reviews
585 facilities
Brookdale New Braunfels
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Brookdale New Braunfels
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11 Floor plan available
Brookdale New Braunfels in google map

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Anonymous
-
Sibling of resident/client
5.0
Brookdale New Braunfels
We've been extremely satisfied with the care provided by the staff at Brookhaven Assisted Living in New Braunfels, Texas. My sister appears to feel comfortable in the environment and staff. My sister and I felt it was the perfect home for her when we walked in the door.

About the facility
Brookdale New Braunfels

Located in the deep heart of Texas Hill country, you will find Brookdale New Braunfels — a homey and supportive assisted living community. Here, residents and families can experience comfort, connection, and diverse social opportunities. With a variety of personalized assisted living services under one roof, each resident receives a customized care plan to best fit their needs and lifestyle. From medication management, to daily assistance with bathing, dressing, and grooming, Brookdale’s trained team members work to meet residents' needs while promoting their independence. Staff is available 24 hours a day, seven days a week to be alerted to any emergencies, and an emergency alert system and keypad entries are also used as protective measures. In addition to personal care, Brookdale’s team prepares fresh, homemade meals and assists with errands, housekeeping, and home maintenance. With less chores to juggle each month, residents are encouraged to take advantage of community amenities like the game room, scenic walking paths, a beauty and barber shop, a whirlpool, and a cozy fireside living room. A community rental room can also be reserved to host private gatherings with close friends or family members. Each day here can be as fulfilling or relaxing as you desire.

Community...

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Senior living options offered

Assisted Living

Pricing
for Brookdale New Braunfels

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Compare

Brookdale New Braunfels
Brookdale New Braunfels

2457 TX-337 Loop, New Braunfels, TX 78130

Grand Brook Memory Care of New Braunfels
Grand Brook Memory Care of New Braunfels

2022 Hwy 46 West, New Braunfels, TX 78132

Mercy House New Braunfels
Mercy House New Braunfels

550 Rock St, New Braunfels, TX 78130

Elan Westpointe community exterior
Elan Westpointe

2140 Independence Drive, New Braunfels, TX 78132

9.4
Review score
54 reviews
9.4
Review score
54 reviews
5 star
53%
4 star
26%
3 star
17%
2 star
2%
1 star
2%
8.5
Review score
16 reviews
8.5
Review score
16 reviews
5 star
56%
4 star
13%
3 star
19%
2 star
6%
1 star
6%
8.4
Review score
35 reviews
8.4
Review score
35 reviews
5 star
51%
4 star
26%
3 star
14%
2 star
6%
1 star
3%
8.2
Review score
48 reviews
8.2
Review score
48 reviews
5 star
36%
4 star
33%
3 star
6%
2 star
6%
1 star
19%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Active promotion

No

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at Brookdale New Braunfels

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • High Acuity Care
  • Medication Management
  • Incontinence Care
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Pureed Meals
  • Professional Chef
  • Guest Meals
  • Vegetarian
  • Room Service
  • Meals Provided
  • International Cuisine
  • No Sugar
  • Restaurant Style Dining
  • Special Dining Programs
  • Low / No Sodium

Room Amenities

  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Garden View
  • Fireplaces
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Air Conditioned
  • Kitchenette
  • Ground Floor Units
  • Private patio, deck, or balcony

Community Amenities

Transportation & parking

  • Uncovered Parking
  • Resident Parking Available
  • Complimentary Transportation

Pets

  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed
  • Weight Limit (lbs)

Common areas

  • Indoor Common Areas
  • Outside Patio
  • Butterfly garden / Hummingbird garden
  • Central Fireplace
  • Outdoor Common Areas
  • Indoor Atrium
  • Barber Shop
  • Private Bath
  • Meeting Room
  • Beauty Salon
  • Computer or Media Center
  • Library
  • TV Lounge

Recreational areas

  • Raised Garden Beds
  • Piano or Organ

Services

  • Housekeeping
  • Beautician
  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning

Languages spoken

  • Japanese
  • English
  • Spanish
  • Filipino

Activities

  • Yoga / Chair Yoga
  • Dances
  • Cooking Club
  • Live Dance or Theater Performances
  • Bible Study Group
  • Devotional Activities On-Site
  • BBQs or Picnics
  • Karaoke
  • Brain fitness / Dakim
  • Birthday Parties
  • Wine Tasting
  • Day Trips and Outings
  • Art Classes
  • Devotional Activities Offsite
  • Men's Club
  • Intergenerational Programs
  • Stretching Classes
  • Trivia Games
  • Live Musical Performances
  • Holiday Parties
  • Christian Services
  • Walking Club
  • Activities On-site
  • Protestant Services
  • Catholic Services
  • Book Club
  • Cards / Pinochle Club
  • Activities Off-site
  • Live Well Programs
  • Gardening Club
  • Cooking Classes
  • Visiting Chaplain or Priest
  • Happy Hour

Reviews

for Brookdale New Braunfels

9.4Review score54 reviews
9.4
Review score
54 reviews
5 star
53%
4 star
26%
3 star
17%
2 star
2%
1 star
2%
Brookdale
8.8
Review score29128 reviews585 communities
Write a review
A Place for Mom has scored Brookdale New Braunfels with 9.4 out of 10 using our proprietary review score based on 15 reviews in the last 2 years. Over all time, Brookdale New Braunfels has 54 reviews with an average "overall experience" of 4.3 out of 5.
Overall Experience
4.3
Cleanliness
4.3
Friendliness
4.4
Care Services
4.6
Staff
4.8
Meals & Dining
4.3
Activities
4.3
Value for Cost
4.1
A Place for Mom has scored Brookdale New Braunfels with 9.4 out of 10 using our proprietary review score based on 15 reviews in the last 2 years. Over all time, Brookdale New Braunfels has 54 reviews with an average "overall experience" of 4.3 out of 5.
Parent company
Brookdale
8.8
Review score29128 reviews585 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 54 reviews
KIM - Family/friend
Assisted Living
November 21, 2025
5.0
Verified Review
Home
We love Brookdale and the staff. They are amazing. It is so homey and bright. Staff is amazing. I would recommend to others
Anonymous
Assisted Living
October 7, 2025
5.0
Great Community
I came to help with volunteering and absolutely loved the staff and residents. Facility is very clean and [name removed] was very helpful and inviting.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Family/friend
Assisted Living
September 11, 2025
5.0
Verified Review
Brookdale New Braunfels
We've been extremely satisfied with the care provided by the staff at Brookhaven Assisted Living in New Braunfels, Texas. My sister appears to feel comfortable in the environment and staff. My sister and I felt it was the perfect home for her when we walked in the door.
Alyssa P - Family/friend
Assisted Living
August 8, 2025
5.0
Wonderful and helpful staff!
Staff at BrookDale are very helpful and informative and kind. My dad fell and broke his back so needed assisted living- and was very hesitant about the transition but they eased his fears quickly and have taken great care of him for the last month. We are so grateful for their ability to make him feel at home- even in such a huge change of life.
Cleanliness
3
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
SB - Family/friend
Assisted Living
August 4, 2025
4.0
Verified Review
Review for Brookdale New Braunfels
Even though they have had several turnovers in their general caregiver staff, which happens at any assisted living facility, the more permanent staff are wonderful. They truly try to meet the need of any resident within their state limitations. I see their love and care for mom. The only residents that I have seen leave were ones that needed more care than they were allowed to give. The caregivers that they do hire and stay, try to make a connection and difference with each person, including family members.
Gay O - Family/friend
Assisted Living
June 18, 2025
4.0
Verified Review
Quality care
Most of the staff is very caring of your loved one, but they do have a lot of turnover.
Anonymous - Family/friend
Assisted Living
May 23, 2025
5.0
Verified Review
Our families experience
What they could improve on would maybe be the food and choices of food. It felt like home the second I stepped inside. Mom likes it here and that is all I need and based on the experience I would recommend Brookdale New Braunfels to other families.
Cleanliness
4
Friendliness
5
Value for Cost
4
Care Services
4
Activities
3
Staff
5
Meals & Dining
4
Anonymous - Family/friend
Assisted Living
April 22, 2025
3.0
Verified Review
Brookdale New Braunfels
Administration seems to contradict themselves on issues. They recommended that we go with the medical professionals that they use for my mother-in-law. That would eliminate her primary doctor and her having to leave the facility. After receiving her EOB's for the first quarter - TRICARE doesn't pay for those services. Shouldn't the facility be aware of that? We could have easily maintained her care with her primary.
Cleanliness
4
Friendliness
5
Value for Cost
4
Care Services
3
Activities
5
Staff
4
Meals & Dining
5
Response from Brookdale New Braunfels
April 22, 2025
We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to discuss further.
Dayna M - Family/friend
Assisted Living
March 6, 2025
5.0
Brookdale is wonderful. My Mom and our family loves it.
In every way “ A Place for Mom” is just what it says. They took what I asked for and it was just perfect. They do their best to please my Mom and our family. They do everything they can to make my Mom comfortable and included. They listened when I needed something. Very creative is their solutions. What a joy and a relief. They are God's gift to me and her. My gratitude is y’all’s.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Family/friend
Assisted Living
September 26, 2024
5.0
Great Experience, Service, Activities
Always a great experience with staff. Management and staff always have a smile and going above and beyond for our residents. Parties are great and so happy to share these news with our whole family and friends.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Alice G - Resident/client
Assisted Living
September 26, 2024
5.0
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
3
Staff
5
Meals & Dining
3
Anonymous - Resident/client
Assisted Living
September 24, 2024
3.0
For what we pay the food could improve. Food too salty.
Cleanliness
5
Friendliness
4
Value for Cost
3
Care Services
4
Activities
4
Staff
4
Meals & Dining
2
Response from Brookdale New Braunfels
September 25, 2024
Thank you for choosing Brookdale and taking the time to share your feedback. We would welcome an opportunity to discuss any concerns you may have and encourage you to contact our management team.
Mike - Resident/client
Assisted Living
September 23, 2024
5.0
I've gained about 100lbs with the food here.
Cleanliness
4
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
3
Linda M - Family/friend
Assisted Living
January 22, 2024
5.0
Very nice facility—wonderful staff
We loved that the facility is smaller than most—much easier to navigate. It is clean & very well appointed The atmosphere is friendly and happy. Staff are caring and generous. The food is quite good. A cruise ship rather than a nursing home!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
4
Staff
5
Meals & Dining
5
Christi C - Family/friend
Assisted Living
December 1, 2023
4.0
Overall Brookdale is a caring, good facility. Good activities sometimes. The food has gone from just ok to terrible, no good choices, sandwiches all the time.
Cleanliness
5
Friendliness
5
Value for Cost
3
Care Services
5
Activities
4
Staff
5
Meals & Dining
1
Anonymous - Family/friend
Assisted Living
November 1, 2023
4.0
Small Community
Brookdale was chosen because it seemed more homey than bigger ones. Unfortunately, back then the management was friendlier and more activities provided.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
5
Activities
2
Staff
4
Meals & Dining
4
Anonymous - Family/friend
Assisted Living
October 30, 2023
5.0
calendar seem to be wrong. Missing activities not available under staff at times over cooked vegetables.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
4
Staff
5
Meals & Dining
4
Carol B - Family/friend
Assisted Living
June 19, 2023
5.0
New move in
We moved our parents from their farm to Brookdale in two days. The staff was incredible and caring. Their reputation was excellent in every way and they lived up to their reviews. We highly recommend Brookdale to your family member!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Resident/client
Assisted Living
May 19, 2023
5.0
Cleanliness
4
Friendliness
3
Value for Cost
5
Care Services
4
Activities
5
Staff
5
Meals & Dining
5
Willie M - Resident/client
Assisted Living
May 19, 2023
5.0
Ambassador
Meet the people. My personal report of the place telling 3 meals a day, making friends with everybody, giving out my best information.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
4
Staff
5
Meals & Dining
5
Viewing 1-20 out of 54 reviews

Neighborhoods
around Brookdale New Braunfels

See what the neighborhood has to offer and what’s nearby:
Brookdale New Braunfels in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Texas regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Texas regulations for Assisted Living.

Frequently Asked Questions
about Brookdale New Braunfels

Brookdale New Braunfels offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Brookdale New Braunfels 9.4 out of 10 using our proprietary review score.   We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.   Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (830) 606-5300 to reach a resident at Brookdale New Braunfels.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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