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Brookdale Mount Vernon Drive

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1775 Mount Vernon Drive Northwest, Cleveland, TN 37311

For pricing & availability:
(866) 374-4058
9.3
Review score
49 reviews
Add review
9.3
Review score
49 reviews
5 star
74%
4 star
6%
3 star
8%
2 star
8%
1 star
4%
See all reviews
8.8
Review score
29212 reviews
585 facilities
Pricing promotions expiring soon
Brookdale Mount Vernon Drive
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Brookdale Mount Vernon Drive
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Sheila J
-
Child of resident/client
5.0
Wonderful memory care
My mom has dementia and our family members cared for mom after dad passed away for almost a year and a half. As her dementia progressed she needed more and more care 24/7. We were overwhelmed that’s when our journey started to find a place for mom. A place that cared a place that showed c

About the facility
Brookdale Mount Vernon Drive

Begin a new and supportive chapter at Brookdale Mount Vernon Drive. Here, residents can find a sense of security, and purposeful memory care programming to match their personal needs.

In order to provide custom care, Brookdale uses an exclusive Personalized Service System. This system ensures that residents pay for the services they need, and not a penny more. Additionally, residents are assigned to the same care associate each day, to promote familiarity and relationship-building. Whether you need assistance with bathing, managing medications, grooming, or other personal tasks, your unique needs will be met.

Brookdale utilizes two key memory care programs to support residents throughout their journey here. The Clare Bridge program — an exclusive brand of dementia care — was created more than 30 years ago. It provides residents with six daily activities to promote the use of their skills. The Solace program offers an added layer of support to residents in the late stages of dementia. It provides additional time for grooming assistance, as well as sensory activities like musical opportunities and aromatherapy. Rest assured, staff members are available 24 hours a day, seven days a week to be alerted to an emergency. Air ionization purification technology has also...

Read more

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2025 award winners

Senior living options offered

Memory Care

Pricing
for Brookdale Mount Vernon Drive

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Memory Care

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Brookdale Mount Vernon Drive
Brookdale Mount Vernon Drive

1775 Mount Vernon Drive Northwest, Cleveland, TN 37311

The Garden Plaza at Cleveland community exterior
The Garden Plaza at Cleveland

3500 Keith St NW, Cleveland, TN 37312

Charter of Cleveland
Charter of Cleveland

2900 Westside Dr NW, Cleveland, TN 37312

Brookdale Cleveland community exterior
Brookdale Cleveland

2745 Executive Park Northwest, Cleveland, TN 37312

9.3
Review score
49 reviews
9.3
Review score
49 reviews
5 star
74%
4 star
6%
3 star
8%
2 star
8%
1 star
4%
9.2
Review score
19 reviews
9.2
Review score
19 reviews
5 star
74%
4 star
26%
3 star
0%
2 star
0%
1 star
0%
9.0
Review score
13 reviews
9.0
Review score
13 reviews
5 star
77%
4 star
15%
3 star
8%
2 star
0%
1 star
0%
8.7
Review score
21 reviews
8.7
Review score
21 reviews
5 star
52%
4 star
38%
3 star
0%
2 star
5%
1 star
5%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

1

Assisted Living

Care types offered

1

Assisted Living

Amenities
at Brookdale Mount Vernon Drive

Healthcare Services

  • High Acuity Care
  • Medication Management
  • Staffing & Ancillary Services
  • Memory Care
  • Non-Ambulatory Care
  • Incontinence Care
  • Diabetic Care

Meals & Dining

  • Meals Provided
  • Low / No Sodium
  • Vegetarian
  • Room Service
  • Special Dining Programs
  • No Sugar
  • Restaurant Style Dining
  • Guest Meals
  • Pureed Meals

Room Amenities

  • Air Conditioned
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Ground Floor Units
  • Garden View
  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Wheelchair Accessible Showers

Community Amenities

Transportation & parking

  • Uncovered Parking
  • Complimentary Transportation

Pets

  • Pet Care Available
  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Indoor Common Areas
  • TV Lounge
  • Outdoor Common Areas
  • Beauty Salon
  • Central Fireplace
  • Outside Patio

Recreational areas

  • Piano or Organ
  • Raised Garden Beds

Services

  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Stretching Classes
  • Trivia Games
  • Activities Off-site
  • Current Events Club
  • Day Trips and Outings
  • Brain fitness / Dakim
  • Birthday Parties
  • Activities On-site
  • BBQs or Picnics
  • Devotional Activities On-Site
  • Walking Club
  • Dances
  • Bible Study Group
  • Sensory-based Programs
  • Choir / Singing Club
  • Holiday Parties
  • Live Musical Performances
  • Reminiscence Programs

Reviews

for Brookdale Mount Vernon Drive

9.3Review score49 reviews
9.3
Review score
49 reviews
5 star
74%
4 star
6%
3 star
8%
2 star
8%
1 star
4%
Brookdale
8.8
Review score29168 reviews585 communities
Write a review
A Place for Mom has scored Brookdale Mount Vernon Drive with 9.3 out of 10 using our proprietary review score based on 24 reviews in the last 2 years. Over all time, Brookdale Mount Vernon Drive has 49 reviews with an average "overall experience" of 4.3 out of 5.
Overall Experience
4.3
Cleanliness
4.5
Friendliness
4.5
Care Services
4.4
Staff
4.8
Meals & Dining
4.6
Activities
4.6
Value for Cost
4.3
A Place for Mom has scored Brookdale Mount Vernon Drive with 9.3 out of 10 using our proprietary review score based on 24 reviews in the last 2 years. Over all time, Brookdale Mount Vernon Drive has 49 reviews with an average "overall experience" of 4.3 out of 5.
Parent company
Brookdale
8.8
Review score29168 reviews585 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 49 reviews
Concerned grandchild - Family/friend
Memory Care
November 5, 2025
1.0
not a good place
My grandmother was moved out of this place and it could not come fast enough. They would not provide assistance when needed. Her apartment was a mess. They have a fire in the building and stopped doing laundry and let it pile up. The rooms smelled. The food is horrible. they do not know how to cook. They tried to serve raw meatloaf. My grandmother got to wear she would not eat. Her medical needs were not taken care of at all. The day nurse was rude and lazy. The caregivers were always sitting in the back of the building and not watching the residents. If my grandmother was alseep during meals they would not get her up. I had high hopes for my grandmothers care when we moved in. However the recents weeks have been a nightmare. I do not recommend this place to anyone.
Cleanliness
1
Friendliness
2
Value for Cost
1
Care Services
2
Activities
3
Staff
2
Meals & Dining
1
Response from Brookdale Mount Vernon Drive
November 11, 2025
Thank you for taking the time to provide feedback. We take your comments seriously and are committed to providing quality care and services to our residents. Your feedback has been shared with our corporate management team for review.
H B - Family/friend
Memory Care
October 28, 2025
2.0
Not What It seems
Not sure how this place received such great reviews. My mother had a terrible experience here and was there one month before we got her out. Management seemed friendly and willing to accommodate but it was a different story when we moved her in there. The first incident was when one of the nurses intentionally ran my mom's toe into the wall with her wheelchair. The second was when the same nurse ignored my mom's request to help change her when she had messed her pants in the night. We had to call the facility in the night (11 p.m.) and tell the nurse she needed to be changed. They often sponge bathed my mom and refused her requests for an actual shower but when I asked they said they had given her one. On her last night there, before we moved her out, no one gave her a shower despite my asking several times, and I gave her one myself. There are some good employees there but we dealt with rude nurses and ineffective management. Beware.
Cleanliness
3
Friendliness
2
Value for Cost
1
Care Services
1
Activities
4
Staff
3
Meals & Dining
1
Response from Brookdale Mount Vernon Drive
October 28, 2025
We take your comments seriously and are committed to providing quality care and services to our residents and their families. Our management team has reviewed these concerns and we wish to assure you the safety and well-being of our residents is our top priority.
Sheila J - Family/friend
Memory Care
October 24, 2025
5.0
Wonderful memory care
My mom has dementia and our family members cared for mom after dad passed away for almost a year and a half. As her dementia progressed she needed more and more care 24/7. We were overwhelmed that’s when our journey started to find a place for mom. A place that cared a place that showed compassion a place that understood mom and her memory needs. We found that at Brookdale and so much more. Wonderful people that understand how to deal with her needs. Mom is kept busy with lots of activities to going on bus rides to exercise classes to Bible devotions to games to art classes. Mom is monitored closely by the medical staff they’re doing an awesome job. Mom has made friends and enjoys talking, watching tv and eating together. Mom’s words “they’re good to me here.” For me and my family Brookdale is our helping hands.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Family/friend
Memory Care
August 28, 2025
1.0
Verified Review
Brookdale Mount Vernon Drive
They were AWFUL. If people can't treat the elderly with dignity, respect, and as if they are guests in their home, they have no business working in the elderly care industry.
Response from Brookdale Mount Vernon Drive
August 28, 2025
We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to discuss further.
Anonymous - Family/friend
Memory Care
August 20, 2025
5.0
Verified Review
Brookdale Mount Vernon Drive
There is no help for lower middle class people with long term care. I either do it myself or spend my small retirement money on her. Not your fault Medicare dose nothing for palliative care. Yes, we would recommend this community to other families based on the experience so far
Cleanliness
5
Friendliness
5
Value for Cost
3
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Family/friend
Memory Care
January 29, 2025
5.0
Verified Review
Best choice, perfect fit for mom
We are very happy with Brookdale and the staff. I visit usually twice a week and Mom is always clean, staff always loving and nice and professional. Staff keeps residents busy with different activities and seem very attentive to each and every one of them. Facility is always neat n clean and decorated for every holiday and occasion.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Karen S - Family/friend
Memory Care
December 30, 2024
5.0
Wonderful community
I am so happy that I placed my mother at Brookdale Mount Vernon. I felt we had our mom at home too long as her disease was progressing to the point she was becoming difficult to care for. My fears were laid to rest once we were able to make the move. The staff is wonderful and they treat her with patience, kindness and respect. They remember she is someone's mother, sister and grandma. We appreciate the staff at Mount Vernon so very much. It's such a relief to know she is safe and being cared for.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
4
Staff
5
Meals & Dining
4
Margaret H - Family/friend
Memory Care
December 6, 2024
5.0
Exactly what we needed
We were looking for a place that mom would love. This community was exactly that. Everyone is friendly and treat us like family. When we visit, we see the director there through the week and on weekends. Management is often seen in the community talking with other residents and staff. My mother thinks of Mount Vernon Drive as her home. She loves the staff the same as family. This place was exactly what we needed and they have delivered everything they said they would.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
kay - Family/friend
Memory Care
December 6, 2024
5.0
Great place for my aunt
Placing my aunt here was the best decision our family made. Everyone working there makes time for me from the executive director to the aids caring for my aunt. My aunt is family there with all the attention, activities, and making friends. It is a very home-like environment. Highly recommend this place.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
4
Anonymous - Family/friend
Memory Care
October 14, 2024
5.0
Grandma is so happy!
My grandmother has lived at Brookdale Mt Vernon Drive for over a year and is well taken care of. She has made friends and the staff treat her and our family like we are a part of their family like we are a part of their family. I highly recommend Brookdale Mt Vernon Drive Memory Care.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Robert M - Family/friend
Memory Care
September 13, 2024
5.0
Easy, professional transition.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Family/friend
Memory Care
September 3, 2024
5.0
Good choice
Mom has lived at Brookdale Mt Vernon for almost four months. She adjusted quickly to her new home. The Staff is kind And they take good care of mom. The Activities Director does a great job And management is friendly, mom receives A lot of love here and I am pleased
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Michele O - Toured community
Memory Care
August 30, 2024
5.0
Best Place Ever
I toured this community. They were so helpful to me. The building was clean and smell great. Staff were helpful to the residents. They were doing activities and seemed to be having a great time.
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
William M - Family/friend
Memory Care
August 17, 2024
5.0
Flourishing Community
What a wonderful community! My grandmother thrives here, enjoying community activities and receiving excellent care from the attentive staff. Every time I come to visit my grandmother, it exudes freshness and the aroma of something mouthwatering being prepared in the kitchen invigorates my sense, making me feel like my grandmother is in for a real treat!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Rita - Family/friend
Memory Care
August 16, 2024
5.0
Verified Review
Review for Brookdale Mount Vernon Drive
I would definitely recommend it. [name removed] and her staff are TOP-NOTCH!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Kimberly - Family/friend
Memory Care
August 14, 2024
5.0
Nothing but the best for dad!
We knew the day was coming soon that we would have to place my dad into a memory care assisted living community. I was new to the process and felt overwhelmed after touring many communities in Cleveland, TN. The moment we walked into Brookdale Mt Vernon Drive I could see it had everything that dad needed to thrive. The building is safely secured away from a busy road and the moment you walk in you feel like you are at home. The staff are very friendly and welcoming like you are a part of the family. Not just a number. The community was clean and I did not smell any odors unlike other communities we toured previously. As we toured I could see that the residents were engaged with an activity and the Caregivers truly cared about them and were laughing with them. I also had medical concerns that the clinical staff were able to educate me about. I LOVE Brookdale Mt Vernon Drive and highly recommend them to everyone!
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Moe S - Family/friend
Memory Care
August 14, 2024
5.0
Love it!
This was the best move we made for my mother. She is doing better there than anywhere she has been. She loves the staff, the activities, and has made new friends. The building is always clean and smell great. All the residents seem to be having a great time. The staff are so wonderful and caring. I highly recommend this place!!!!!!!!!!!!!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Jill K - Toured community
Memory Care
August 14, 2024
5.0
Wonderful Place
Wonderful community. The management staff were very visible in the community including the Executive Director, Business Office, Sales Manager and Director of Nursing. Building was beautifully decorated. Very home like. Most importantly, the residents seemed very happy.
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Ang - Toured community
Memory Care
June 3, 2024
5.0
Best Memorycare in Town
I have visited Mount Vernon Drive several times and the community is friendly and home like. The activities are wonderful and they do gardening in the courtyard. I would place my family at Mount Vernon Drive without hesitation.
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Suzanne - Family/friend
Memory Care
May 28, 2024
2.0
Verified Review
Not recommended
My loved one was briefly a resident at Brookdale Mount Vernon Drive. He was there for a very short time and it was a horrible experience. Based on our experience, I would not recommend Brookdale Mount Vernon Drive to anyone.
Cleanliness
5
Friendliness
2
Value for Cost
1
Care Services
2
Staff
2
Response from Brookdale Mount Vernon Drive
June 3, 2024
We appreciate you taking the time to share your feedback and are sorry to hear you feel this way. Our staff is committed to providing the highest-quality service and care for each resident and we will share your concerns with our management team for review.
Viewing 1-20 out of 49 reviews

Neighborhoods
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Memory Care. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Tennessee’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Tennessee’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions
about Brookdale Mount Vernon Drive

Brookdale Mount Vernon Drive offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Brookdale Mount Vernon Drive 9.3 out of 10 using our proprietary review score.   We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.   Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (423) 473-7300 to reach a resident at Brookdale Mount Vernon Drive.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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