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About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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Brookdale Colonial Heights

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400 Professional Park Drive, Kingsport, TN 37663

For pricing & availability:
(866) 374-4058
9.7
Review score
27 reviews
Add review
9.7
Review score
27 reviews
5 star
66%
4 star
30%
3 star
4%
2 star
0%
1 star
0%
See all reviews
8.7
Review score
29377 reviews
641 facilities
Brookdale Colonial Heights
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Brookdale Colonial Heights community exterior
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11 Floor plan available
Brookdale Colonial Heights in google map
street view of Brookdale Colonial Heights

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About the facility
Brookdale Colonial Heights

With a wide selection of vibrant amenities and compassionate staff close by to make your days easier, residents are able to savor their golden years at Brookdale Colonial Heights. Here, you have access to assisted living and memory care services under one roof to help you or your loved one age easily in place. Would you benefit from assistance with bathing before bedtime, getting dressed in the morning, or managing your daily medications? All of your individual care needs can be met promptly under one roof. Rest assured, staff is available 24 hours a day, seven days a week to be alerted to an emergency. Keypad entries and an emergency alert system are also used here to promote additional safety. All residents can look forward to individualized plans and a person-centered approach to care. Each individual is given a comprehensive assessment upon moving in, which means you pay for the care you need — and not a penny more. Some additional perks to look forward to here include transportation assistance, help with housekeeping, trash removal services, home maintenance, and restaurant-style meals.

Community Services and Amenities

One of your toughest decisions may be determining how to spend your time. Residents in assisted living...

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Senior living options offered

Assisted Living

Memory Care

Pricing
for Brookdale Colonial Heights

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo

Memory Care

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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at Brookdale Colonial Heights

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Brookdale Colonial Heights community exterior
Brookdale Colonial Heights

400 Professional Park Drive, Kingsport, TN 37663

Brookdale Rock Springs community exterior
Brookdale Rock Springs

640 Rock Springs Road, Kingsport, TN 37664

Preston Place 2 outdoor common area
Preston Place 2

2302 N John B Dennis Hwy, Kingsport, TN 37660

Brookdale Kingsport
Brookdale Kingsport

2424 North John B Dennis Highway, Kingsport, TN 37660

9.7
Review score
27 reviews
9.7
Review score
27 reviews
5 star
66%
4 star
30%
3 star
4%
2 star
0%
1 star
0%
9.5
Review score
51 reviews
9.5
Review score
51 reviews
5 star
58%
4 star
24%
3 star
10%
2 star
2%
1 star
6%
9.2
Review score
7 reviews
9.2
Review score
7 reviews
5 star
86%
4 star
0%
3 star
14%
2 star
0%
1 star
0%
9.2
Review score
26 reviews
9.2
Review score
26 reviews
5 star
57%
4 star
15%
3 star
12%
2 star
12%
1 star
4%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Care types offered

1

Memory Care

Care types offered

1

Assisted Living

Amenities
at Brookdale Colonial Heights

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • Diabetic Care
  • High Acuity Care
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • Restaurant Style Dining
  • Room Service
  • Guest Meals
  • Low / No Sodium
  • Special Dining Programs
  • Vegetarian
  • Meals Provided
  • No Sugar

Room Amenities

  • Wheelchair Accessible Showers
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Garden View
  • Ground Floor Units
  • Cable or Satellite TV

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Transportation at Cost
  • Resident Parking Available
  • Uncovered Parking
  • Complimentary Transportation

Pets

  • Pet Care Available
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Indoor Common Areas
  • Beauty Salon
  • Meeting Room
  • Central Fireplace
  • Outdoor Common Areas
  • TV Lounge
  • Outside Patio
  • Library

Recreational areas

  • Piano or Organ
  • Raised Garden Beds

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician

Languages spoken

  • English

Activities

  • Educational Speakers / Life Long Learning
  • Trivia Games
  • Brain fitness / Dakim
  • Devotional Activities Offsite
  • Wii Bowling
  • Pet-focused Programs
  • Devotional Activities On-Site
  • Reminiscence Programs
  • Forever Fit
  • Bible Study Group
  • Birthday Parties
  • Live Musical Performances
  • BBQs or Picnics
  • Cards / Pinochle Club
  • Day Trips and Outings
  • Live Well Programs
  • Activities On-site
  • Stretching Classes
  • Cooking Classes
  • Protestant Services
  • Current Events Club
  • Walking Club
  • Activities Off-site
  • Live Dance or Theater Performances
  • Holiday Parties

Reviews

for Brookdale Colonial Heights

9.7Review score27 reviews
9.7
Review score
27 reviews
5 star
66%
4 star
30%
3 star
4%
2 star
0%
1 star
0%
Brookdale
8.7
Review score29377 reviews641 communities
Write a review
A Place for Mom has scored Brookdale Colonial Heights with 9.7 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Brookdale Colonial Heights has 27 reviews with an average "overall experience" of 4.6 out of 5.
Overall Rating
4.6
Cleanliness
4.8
Friendliness
4.9
Care Services
4.6
Staff
4.9
Meals & Dining
4.5
Activities
4.5
Value for Cost
4.5
A Place for Mom has scored Brookdale Colonial Heights with 9.7 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Brookdale Colonial Heights has 27 reviews with an average "overall experience" of 4.6 out of 5.
Parent company
Brookdale
8.7
Review score29377 reviews641 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 27 reviews
Sharon Hoover - Family/friend
Memory Care
December 23, 2024
5.0
Brookdale Colonial Heights has been a great fit for my husband. They do a great job of taking care of patients.
Brookdale has been a good fit for my husband. The staff has been wonderful. They are very kind and attentive to his needs. I would highly recommend this place for anyone looking for a memory care facility.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
November 7, 2024
4.0
The staff is wonderful. They are patient and friendly. The activities are great! Would like to have been more. Love this place highly recommend.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Carolyn W - Family/friend
Memory Care
October 30, 2024
5.0
Great staff
Love the staff. So sweet to my mother and they take great care of her!! Always clean - a very clean facility. Always smells great too! Great at cleaning her room. Good administration, a great team! Everyone is so friendly! They make you feel like you’re part of the family
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
5
Leigh Anne - Family/friend
Memory Care
October 5, 2024
4.0
Brookdale Colonial Heights
Overall, they have been more than helpful from the very beginning. From having the furniture delivered and setup to dealing with getting her settled in. There have been a few snags but we have gotten things worked out. I would recommend Brookdale Colonial Heights to others.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
5
Judi M - Family/friend
Assisted Living
August 28, 2024
4.0
Nice and personal
Brookdale Colonial Heights is a very nice place. It's small and personal and meets mom's needs. Good staff and workers. Everyone has made mom feel at home and welcomed. They have been very helpful. The nurses are very understanding
Cleanliness
4
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
3
Activities
3
Value for Cost
4
Karen - Family/friend
Memory Care
March 28, 2024
5.0
Excellent Caregiving
My husband has been at Brookdale for approximately two months. His care has been excellent. He enjoys joining other residents walking in the hallways, listening to guest musicians and vocalists, working jigsaw puzzles, and playing bingo. He loves the food and sometimes eats extra servings. When I have expressed concerns about medications or missing remotes or clothing, they have been addressed immediately and to my satisfaction. Staff genuinely care about the residents and families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Leslie - Family/friend
Assisted Living
March 26, 2024
4.0
Verified Review
Loved one is comfortable and at home
Small, intimate and feel comfortable knowing what's going on with the facility/employees and other residents- I love the smaller and personal aspect of Brookdale in Colonial Heights. Staff was super friendly and personable. The size of the facility was perfect for our situation. Parking is horrible if busy or raining and you have to take your loved one out of facility
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Value for Cost
2
Dana R
Memory Care
December 7, 2023
5.0
Great Community
Great Community and wonderful staff! Awesome food and very clean community. Very wonderful community and very much reccommend!!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Carissa B - Family/friend
Assisted Living
December 7, 2023
5.0
A home when home is no longer an option
When someone you deeply love experiences the less tender side of aging and are no longer able to take care of themselves, the worry and stress truly set in. For someone that has given so much and invested in you as a person to grow, learn, and become the best you can be it is only acceptable that they get the most individualized and quality resident care. A place where they can still be independent and branch out socially, but still have people at the ready to step in and assist who are medically qualified and really care about your loved one. This place really helps ease the whole process as well as help alleviate the stress and anxiety. The staff is truly amazing, I’d like to shout out clay. Overall, I truly recommend this place even if just for consideration for a loved one.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Verena J
Assisted Living
December 7, 2023
5.0
Brookdale family
Brookdale Colonial Heights is the best. My Aunt has been a resident since March of this year. We toured several facilities and chose the best one! She is very happy and we are delighted that she is safe and happy . The staff is fantastic and there are plenty of activities . She loves the food as well .
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Mike G - Family/friend
Assisted Living
December 7, 2023
5.0
So Friendly, like part of the family!
The Staff at Brookdale in Colonial Heights are so Friendly and Helpful at every turn! They make every effort to accommodate the needs of all of the residents! The Staff work hard to provide a variety of events to keep everyone entertained. We have enjoyed each of the Staff and wish them all a Merry Christmas!!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Kathy - Family/friend
Assisted Living
December 7, 2023
5.0
Nice home for Mother
I feel my mother is well cared for and enjoys her neighbors, the activities and trips provided. I even think I’ve made friends here too! We lost my Daddy soon after my parents moved in. The support we received from the staff was amazing and my mother has continued to thrive.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
October 17, 2023
5.0
Verified Review
I'm very happy with them
This community - Brookdale Colonial Heights is BY FAR the very BEST assisted living facility I've found! The staff is amazing! It's clean, the food is unbeatable! My father is SO happy. If we could give it a 10 (5+++) we would!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Gary L - Family/friend
Assisted Living
October 6, 2023
5.0
Care for my Mother
My Mom has been at Brookdale for over a year and we have been very pleased with the quality of care she has received.The staff is very professional and caring. They have a small amount of turnover in employees.My mother has been very complementary about the food and activities.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Clay G - Family/friend
Memory Care
November 11, 2022
5.0
Review
My Aunt developed Alzheimer's and the staff are phenomenal! My aunt can be a challenge but she is doing great! She goes to every activity and has made friends. The Executive Director is amazing and our family could not be happier. So glad we chose this community
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Christy T - Family/friend
Assisted Living
November 8, 2022
5.0
Exceptional Facility
My daughter and I recently moved my grandmother and her great grandmother into Brookdale-Coloniel Heights. When we walked in to inquire about the facility, we were introduced to [name removed] who did our facility walk through. [name removed]was extremely thorough, transparent, and asked specific questions for what our needs were for my grandmother. He listened empathetically and provided insight into the care that this facility could provide for her. Once my grandmother moved in, the ongoing communication from Nursing with respect to my grandmother's care continued and still continues to this day. I am kept well informed of her daily and weekly progress. This has been vital for me since I live 2 1/2 hours away in Hickory, North Carolina. I would like to commend the maintenance staff for their assistance with the move-in process as well as ongoing communication as to if we need anything. They even called me as a courtesy, to see if my Gram needed anything. I would highly recommend Brookdale.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Dorothy - Toured community
Memory Care
May 31, 2022
4.0
Verified Review
Community Tour
I liked Brookdale Colonial Heights. Our tour was good, and they were my second choice. But the facility was too large for my loved one with mobility issues, and I was concerned he would get lost. Ultimately, the place we chose really blew us away and was head and shoulders above every other place else we toured in terms of transparency, vigilance, and professionalism regarding care of patients with dementia.
anonymous - Toured community
Assisted Living
April 28, 2022
4.0
Verified Review
tour review
[name removed] was so friendly and did such a wonderful job on the tour.
Anonymous - Toured community
Assisted Living
September 13, 2021
4.0
Verified Review
My Review of Brookdale Colonial Heights
Beautiful community
Angie - Industry reviewer
Assisted Living
April 30, 2021
5.0
Home away from Home
Brookdale Colonial Heights provides a happy , healthy and secure home setting. The apartments are newly renovated , courtyard is beautiful and the staff are very knowledgeable.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Viewing 1-20 out of 27 reviews

Neighborhoods
around Brookdale Colonial Heights

See what the neighborhood has to offer and what’s nearby:
Brookdale Colonial Heights in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Tennessee regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Tennessee regulations for Assisted Living.

Frequently Asked Questions
about Brookdale Colonial Heights

Brookdale Colonial Heights offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Brookdale Colonial Heights 9.6 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (423) 239-0022 to reach a resident at Brookdale Colonial Heights.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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