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Brookdale Brookfield Assisted Living/Crossings

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660 Woelfel Road, Brookfield, WI 53045

For pricing & availability:
(866) 374-4058
7.8
Review score
58 reviews
Add review
7.8
Review score
58 reviews
5 star
26%
4 star
47%
3 star
17%
2 star
5%
1 star
5%
See all reviews
8.7
Review score
29426 reviews
641 facilities
Pricing promotions expiring soon
Brookdale Brookfield Assisted Living/Crossings
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Brookdale Brookfield Assisted Living/Crossings
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Joann
-
Friend of resident/client
5.0
Review for Brookdale Brookfield Assisted Living/Crossings
This was a blessing, you people were Swift, thoughtful charitable, help me with my problem, a place in this friend of my husbands the community that [name removed]was placed in Brookdale Brookfield is friendly understanding, and according to [name removed] excellent food.People at Brookdal

About the facility
Brookdale Brookfield Assisted Living/Crossings

If you’re searching for a family-oriented community with a tailored approach to senior care, you can find it all at Brookdale Brookfield. Our team can meet you exactly where you’re at by providing individualized care, healthy meals, housekeeping, and engaging activities. Residents in the early, mid, or late stages of dementia can find support through our community’s ability to provide dynamic care. Our caregivers are trained to help with medication management, assist with activities of daily living like bathing and grooming, and can coordinate services with outside health care providers. If you’re concerned about safety, rest assured that staff is available 24 hours a day, seven days a week to be alerted to any emergencies. You can also find enhanced air purification systems in the common areas, which help protect residents and visitors from viral infections. If you need a pharmacy, therapy room, or salon services, you have access to all of these on-site. Brookdale Brookfield is located in a residential neighborhood and is just a short drive from Milwaukee. Residents of our community never have to look far to find banks, hospitals, physician’s offices, shopping centers, or delicious restaurants.

Community Services and Amenities

Prepare yourself for social happy hours, game nights,...

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Senior living options offered

Assisted Living

Memory Care

Pricing
for Brookdale Brookfield Assisted Living/Crossings

Total monthly costs depend on room type, select services, and the level of care needed.

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Assisted Living

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Studio
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1 Bedroom
Starting at $XXXX/mo

Memory Care

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Studio
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Brookdale Brookfield Assisted Living/Crossings
Brookdale Brookfield Assisted Living/Crossings

660 Woelfel Road, Brookfield, WI 53045

Discovery Commons Brookfield reception area
Discovery Commons Brookfield

16040 W Greenfield Ave, Brookfield, WI 53005

ProHealth Regency Senior Communities - Brookfield
ProHealth Regency Senior Communities - Brookfield

777 North Brookfield Road, Brookfield, WI 53045

Brookdale Brookfield Capitol Drive
Brookdale Brookfield Capitol Drive

15100 West Capitol Drive, Brookfield, WI 53005

7.8
Review score
58 reviews
7.8
Review score
58 reviews
5 star
26%
4 star
47%
3 star
17%
2 star
5%
1 star
5%
9.3
Review score
40 reviews
9.3
Review score
40 reviews
5 star
61%
4 star
18%
3 star
8%
2 star
5%
1 star
8%
9.0
Review score
34 reviews
9.0
Review score
34 reviews
5 star
59%
4 star
35%
3 star
3%
2 star
0%
1 star
3%
9.0
Review score
39 reviews
9.0
Review score
39 reviews
5 star
42%
4 star
38%
3 star
15%
2 star
5%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
--
2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
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Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

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Active promotion

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Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

1

Memory Care

Amenities
at Brookdale Brookfield Assisted Living/Crossings

Healthcare Services

  • Memory Care
  • Incontinence Care
  • High Acuity Care
  • Staffing & Ancillary Services
  • Diabetic Care
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • Professional Chef
  • Restaurant Style Dining
  • Guest Meals
  • Room Service
  • Low / No Sodium
  • Special Dining Programs
  • No Sugar
  • Vegetarian
  • Meals Provided

Room Amenities

  • Bath Tubs
  • Air Conditioned
  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Respite or Short Term Stays Offered
  • Kitchenette
  • Wi-Fi/high-speed internet
  • Garden View
  • Ground Floor Units
  • Cable or Satellite TV

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Property Convenient to Public Transit
  • Transportation at Cost
  • Resident Parking Available
  • Uncovered Parking

Pets

  • Cats Allowed
  • Pet Care Available
  • Dogs Allowed

Common areas

  • Beauty Salon
  • Indoor Common Areas
  • Meeting Room
  • Central Fireplace
  • Outside Patio
  • Private Bath
  • Outdoor Common Areas
  • TV Lounge
  • Library

Recreational areas

  • Arts and Crafts Center
  • Raised Garden Beds
  • Jacuzzi
  • Fitness Center

Services

  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician

Languages spoken

  • English
  • Spanish

Activities

  • Yoga / Chair Yoga
  • Sensory-based Programs
  • Devotional Activities On-Site
  • Karaoke
  • Christian Services
  • Book Club
  • Reminiscence Programs
  • Forever Fit
  • Educational Speakers / Life Long Learning
  • Brain fitness / Dakim
  • Trivia Games
  • Wii Bowling
  • Cards / Pinochle Club
  • BBQs or Picnics
  • Live Well Programs
  • Day Trips and Outings
  • Art Classes
  • Live Musical Performances
  • Bible Study Group
  • Birthday Parties
  • Wine Tasting
  • Stretching Classes
  • Gardening Club
  • Cooking Classes
  • Bridge Club
  • Activities On-site
  • Men's Club
  • Activities Off-site
  • Holiday Parties
  • Live Dance or Theater Performances
  • Catholic Services
  • Happy Hour
  • Walking Club

Reviews

for Brookdale Brookfield Assisted Living/Crossings

7.8Review score58 reviews
7.8
Review score
58 reviews
5 star
26%
4 star
47%
3 star
17%
2 star
5%
1 star
5%
Brookdale
8.7
Review score29377 reviews641 communities
Write a review
A Place for Mom has scored Brookdale Brookfield Assisted Living/Crossings with 7.8 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Brookdale Brookfield Assisted Living/Crossings has 58 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
3.8
Friendliness
4.1
Care Services
3.8
Staff
3.7
Meals & Dining
3.4
Activities
3.8
Value for Cost
3.8
A Place for Mom has scored Brookdale Brookfield Assisted Living/Crossings with 7.8 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Brookdale Brookfield Assisted Living/Crossings has 58 reviews with an average "overall experience" of 3.8 out of 5.
Parent company
Brookdale
8.7
Review score29377 reviews641 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 58 reviews
David H - Resident/client
Assisted Living
October 14, 2024
4.0
Safe
Feels safe secure and very loved.
Cleanliness
3
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
3
Value for Cost
4
Charlotte H - Resident/client
Assisted Living
October 11, 2024
5.0
Healthy Living
I feel very healthy and safe here. I've made many new friends here.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Betty K - Resident/client
Assisted Living
October 11, 2024
4.0
Great Activities
I love all the activities and everyone who lives and works here.
Cleanliness
3
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
MZ - Family/friend
Assisted Living
September 11, 2024
3.0
I wouldn’t put another relative there
Some of the employees at Brookdale were nice and pleasant and good at their jobs. Most of them, however, complained about their jobs or gave us attitude when my dad needed something. They were often seen just sitting around the lobby or dining room. His needs were met sometimes, other times he waited an hour for someone to come to his room when he called. I got my father out of there as fast as I could.
Cleanliness
2
Friendliness
3
Care Services
3
Staff
2
Meals & Dining
3
Value for Cost
2
Response from Brookdale Brookfield Assisted Living/Crossings
September 17, 2024
We are sorry to hear we did not meet your expectations and we appreciate you taking the time to share your feedback. The health and well-being of our residents is our top priority and we have shared your concerns with our management team for review.
Anonymous - Family/friend
Assisted Living
May 14, 2024
3.0
Verified Review
Good..but make sure its a good fit medically
Staff was basically trained but they had a hard time adjusting to my mothers temporary special needs. I would recommend Brookdale Brookfield for someone who needs basic living care. Also they need to disclose at signing that they don't accept Medicaid
Cleanliness
5
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
3
Response from Brookdale Brookfield Assisted Living/Crossings
May 20, 2024
We appreciate you taking the time to share your feedback. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our management team.
Anonymous - Family/friend
Assisted Living
February 15, 2024
2.0
Verified Review
do your homework
Severely understaffed. Very few of the things they promised us on a regular schedule actually happened. Showers often didn't happen, cleaning the room didn't happen, helping her to meals, etc.
Cleanliness
3
Friendliness
4
Care Services
2
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
3
Response from Brookdale Brookfield Assisted Living/Crossings
February 23, 2024
We take your comments seriously and are committed to providing quality service and care. Your comments have been shared with our corporate management team for review.
Cheryl J - Industry reviewer
Assisted Living
November 20, 2023
5.0
Attentive staff management!
I have felt comfortable working with the staff at Brookdale as a hospice vendor. They are warm and welcoming and have worked hard for our hospice patients.
Cleanliness
5
Friendliness
5
Staff
5
Jim - Family/friend
Assisted Living
November 17, 2023
1.0
Verified Review
Review for Brookdale Brookfield Assisted Living/Crossings
We picked this community because of the care that they promised, but ultimately could not deliver on. We are extremely disappointed in Brookdale and would never recommend this facility to anyone, ever.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Brookdale Brookfield Assisted Living/Crossings
November 20, 2023
We take your comments seriously and are committed to providing quality service and care. Your comments have been shared with our corporate management team for review.
Joann - Family/friend
Assisted Living
September 21, 2023
5.0
Verified Review
Review for Brookdale Brookfield Assisted Living/Crossings
This was a blessing, you people were Swift, thoughtful charitable, help me with my problem, a place in this friend of my husbands the community that [name removed]was placed in Brookdale Brookfield is friendly understanding, and according to [name removed] excellent food.People at Brookdale furnished his room for me for the staff at Brookdale and the staff at A Place for Mom counseled me, I was very pleased.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
LC - Family/friend
Assisted Living
September 18, 2023
2.0
Verified Review
Review for Brookdale Brookfield Assisted Living/Crossings
Wherever you go, ask if you can interview other residents AND a few families too. The Medicare rating isn't enough. We had a lot of problems with cleanliness of Mom's unit, a broken window which still wasn't replaced as of when I removed her from the facility, and above all, poorly trained staff who did not follow the care plan, causing injury to my mom which then required a 13 day hospitalization and debilitating loss of function. Upon discharge from the hospital, she was put in hospice services. Before the injury and hospitalization, she was in assisted living. I chose this facility because the Marketing person, [name removed], was very knowledgeable, nice and helpful, patiently answered all of my questions, gave me a tour the same day that I called, and they had a unit available that had a kitchenette --the only assisted living place of many I checked into that did--and they were willing to accept my mother with a sari-steady. While my decision to move my mom out has been made (the fastest I could get hospice set up elsewhere was 3 business days, moving out on the 4th day) I did hear from the facility administrator and the regional director who seemed to take correcting the problems seriously. I will not be around there to see if positive changes actually happen.
Cleanliness
2
Friendliness
5
Care Services
2
Staff
1
Meals & Dining
3
Activities
2
Value for Cost
2
Response from Brookdale Brookfield Assisted Living/Crossings
September 19, 2023
We take your comments seriously and are committed to providing quality service and care. Your comments have been shared with our corporate management team for review.
Ross - Family/friend
Assisted Living
March 16, 2023
4.0
Verified Review
Ask A Lot Of Questions
Ask about Medicaid qualifications. The place does NOT take Medicare. Get specifics on how they will take care of your loved one, and specifics on hourly services available. The apartments are nice, and there is no prob with the facilities. She never should have been accepted there but we had very little time for the initial evaluation.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Michalia R - Family/friend
Memory Care
February 2, 2023
2.0
My MIL has not had a good experience
My MIL has been here since October, I am her primary advocate. This place nickles and dimes you for everything, and confirming that your loved one actually received the services they are paying for is next to impossible when your loved one isn't able to remember. They usher in doctors and providers to collect a facility fee from their visits to your loved one, any chance they get, and again, if you are not there to witness it, there is no way to confirm they actually received the care. The lack of fresh air and lack of holistic opportunity for health and healing of the mind really concerns me here. An idle mind, is not healthy, and the lack of focus on this for their residence is not where we want our loved one to be. We will be seeking a new facility soon if this place doesn't step it up for the value vs. cost. The staff is hit or miss, some are amazing, but often get lost in the ones that are just collecting a paycheck.
Cleanliness
3
Friendliness
3
Care Services
2
Staff
3
Meals & Dining
3
Activities
2
Value for Cost
1
Response from Brookdale Brookfield Assisted Living/Crossings
February 10, 2023
We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to further discuss.
Anonymous - Toured community
Assisted Living
November 1, 2022
4.0
Verified Review
We toured this facility. It was the nicest of all that we toured. The tour was nice and we got an information packet. Brookfield wasn't a Medicaid eligible facility.
Anonymous - Toured community
Assisted Living
June 29, 2022
3.0
Verified Review
Tour of Brookdale
I toured Brookdale Brookfield Assisted Living/Crossings, which is apart of the larger Brookdale corporation. They had a great meal plan and a chef. We chose another community because Brookdale felt like more like a nursing home than an assisted living facility.
Response from Brookdale Brookfield Assisted Living/Crossings
July 1, 2022
We appreciate you taking the time to visit and share your feedback. We are committed to quality service and care and will review your feedback with our management team.
Anonymous - Toured community
Assisted Living
June 23, 2022
4.0
Verified Review
My Tour Experience at Brookdale Brookfield Assisted Living
Good community, too far for family to visit.
Diane F - Toured community
Assisted Living
December 6, 2021
4.0
Verified Review
My tour review
This community was nice but I just did not get the feeling that this was the place for my loved one when I walked in.
anonymous - Toured community
Assisted Living
October 25, 2021
5.0
Verified Review
Tour of Brookdale
We had a good tour with Brookdale Brookfield, there were no issues at all we just found another facility to be a better fit.
Anonymous - Family/friend
Memory Care
May 24, 2021
4.0
Verified Review
Friendly Staff
I would say to others it is worth looking at. I think they were friendly overall. The staff were good to work with. The communication with the sales person was good. The communication with the staff could be better, though.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
3
Value for Cost
4
Anonymous - Family/friend
Memory Care
July 10, 2020
2.5
Verified Review
Disappointed
Some of the employees there are absolutely fabulous, there are others that are not so good. That was detrimental to my mom's experience. They did not follow the dietary and other care plans for my mom. It is a great fit for some people it was just not a great fit for my mother. The community is geared for someone a little more independent and can advocate for themselves.
Cleanliness
3
Friendliness
4.5
Value for Cost
4
Care Services
2.5
Activities
2.5
Jane McCormick - Family/friend
Memory Care
March 4, 2020
5.0
Welcoming experience!
My mom has just been at Brookdale Brookfield for a couple of weeks, and in that short time, she has been welcomed, encouraged, and supported as she makes this transition to Assisted Living. We are all pleased with Brookdale!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Brookdale Brookfield Assisted Living/Crossings
March 26, 2020
Thank you so much for your review! We are so happy that your mom has had a great transition to her new home at Brookdale Brookfield. Thank you for entrusting our team of experts to care for your mom and please let us know at any time if you should have any questions or should need anything from us. Thank you, Brookdale Brookfield Management Team
Viewing 1-20 out of 58 reviews

Neighborhoods
around Brookdale Brookfield Assisted Living/Crossings

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Wisconsin regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Wisconsin regulations for Assisted Living.

Frequently Asked Questions
about Brookdale Brookfield Assisted Living/Crossings

Brookdale Brookfield Assisted Living/Crossings offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Brookdale Brookfield Assisted Living/Crossings 7.8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (262) 789-7499 to reach a resident at Brookdale Brookfield Assisted Living/Crossings.

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Studio
The Bluemound Home is our 20 bed home we accept residents who are both ambulatory and semi-ambulatory. Our residents can use canes, walkers or wheelchairs.The second floor is easily accessible by elevator.  Every room is private,with own bathroom. Families may decorate and bring in...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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