About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2025 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2025 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2025 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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Brookdale Brookfield Assisted Living/Crossings

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660 Woelfel Road, Brookfield, WI 53045

For pricing & availability:
(866) 374-4058
8.1
Review score
65 reviews
Add review
8.1
Review score
65 reviews
5 star
25%
4 star
47%
3 star
15%
2 star
5%
1 star
8%
See all reviews
8.7
Review score
30192 reviews
641 facilities
Brookdale Brookfield Assisted Living/Crossings
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Brookdale Brookfield Assisted Living/Crossings
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Terry P
-
Friend of resident/client
4.0
Pleased With Brookdale Brookfield
Brookdale Brookfield Assisted Living has been a good choice for our family member. They provide a safe, caring environment with many activities inside and outside the building. The onsite Physical and Occupational Therapy department is staffed with outstanding therapists. They have helped

About the facility
Brookdale Brookfield Assisted Living/Crossings

If you’re searching for a family-oriented community with a tailored approach to senior care, you can find it all at Brookdale Brookfield. Our team can meet you exactly where you’re at by providing individualized care, healthy meals, housekeeping, and engaging activities. Residents in the early, mid, or late stages of dementia can find support through our community’s ability to provide dynamic care. Our caregivers are trained to help with medication management, assist with activities of daily living like bathing and grooming, and can coordinate services with outside health care providers. If you’re concerned about safety, rest assured that staff is available 24 hours a day, seven days a week to be alerted to any emergencies. You can also find enhanced air purification systems in the common areas, which help protect residents and visitors from viral infections. If you need a pharmacy, therapy room, or salon services, you have access to all of these on-site. Brookdale Brookfield is located in a residential neighborhood and is just a short drive from Milwaukee. Residents of our community never have to look far to find banks, hospitals, physician’s offices, shopping centers, or delicious restaurants.

Community Services and Amenities

Prepare yourself for social happy hours, game nights,...

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Senior living options offered

Assisted Living

Memory Care

Pricing
for Brookdale Brookfield Assisted Living/Crossings

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo

Memory Care

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Studio
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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at Brookdale Brookfield Assisted Living/Crossings

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Brookdale Brookfield Assisted Living/Crossings
Brookdale Brookfield Assisted Living/Crossings

660 Woelfel Road, Brookfield, WI 53045

Brookdale Brookfield Capitol Drive
Brookdale Brookfield Capitol Drive

15100 West Capitol Drive, Brookfield, WI 53005

Discovery Commons Brookfield reception area
Discovery Commons Brookfield

16040 W Greenfield Ave, Brookfield, WI 53005

Regency Brookfield
Regency Brookfield

777 North Brookfield Road, Brookfield, WI 53045

8.1
Review score
65 reviews
8.1
Review score
65 reviews
5 star
25%
4 star
47%
3 star
15%
2 star
5%
1 star
8%
9.2
Review score
40 reviews
9.2
Review score
40 reviews
5 star
40%
4 star
40%
3 star
15%
2 star
5%
1 star
0%
8.6
Review score
41 reviews
8.6
Review score
41 reviews
5 star
61%
4 star
17%
3 star
7%
2 star
5%
1 star
10%
8.6
Review score
34 reviews
8.6
Review score
34 reviews
5 star
59%
4 star
35%
3 star
3%
2 star
0%
1 star
3%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Amenities
at Brookdale Brookfield Assisted Living/Crossings

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • High Acuity Care
  • Diabetic Care
  • Incontinence Care
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • Low / No Sodium
  • No Sugar
  • Guest Meals
  • Restaurant Style Dining
  • Professional Chef
  • Special Dining Programs
  • Meals Provided
  • Vegetarian
  • Room Service

Room Amenities

  • Bath Tubs
  • Wheelchair Accessible Showers
  • Kitchenette
  • Air Conditioned
  • Ground Floor Units
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Garden View
  • Handicap Accessible
  • Respite or Short Term Stays Offered

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Property Convenient to Public Transit
  • Uncovered Parking
  • Transportation at Cost
  • Resident Parking Available

Pets

  • Pet Care Available
  • Dogs Allowed
  • Cats Allowed

Common areas

  • Outdoor Common Areas
  • Outside Patio
  • Private Bath
  • Beauty Salon
  • Central Fireplace
  • Library
  • TV Lounge
  • Meeting Room
  • Indoor Common Areas

Recreational areas

  • Fitness Center
  • Arts and Crafts Center
  • Jacuzzi
  • Raised Garden Beds

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English
  • Spanish

Activities

  • Holiday Parties
  • BBQs or Picnics
  • Book Club
  • Bible Study Group
  • Forever Fit
  • Happy Hour
  • Men's Club
  • Karaoke
  • Live Well Programs
  • Walking Club
  • Birthday Parties
  • Art Classes
  • Christian Services
  • Educational Speakers / Life Long Learning
  • Brain fitness / Dakim
  • Cards / Pinochle Club
  • Activities Off-site
  • Wine Tasting
  • Yoga / Chair Yoga
  • Sensory-based Programs
  • Activities On-site
  • Trivia Games
  • Day Trips and Outings
  • Wii Bowling
  • Stretching Classes
  • Live Dance or Theater Performances
  • Gardening Club
  • Devotional Activities On-Site
  • Catholic Services
  • Bridge Club
  • Cooking Classes
  • Reminiscence Programs
  • Live Musical Performances

Reviews

for Brookdale Brookfield Assisted Living/Crossings

8.1Review score65 reviews
8.1
Review score
65 reviews
5 star
25%
4 star
47%
3 star
15%
2 star
5%
1 star
8%
Brookdale
8.7
Review score30192 reviews641 communities
Write a review
A Place for Mom has scored Brookdale Brookfield Assisted Living/Crossings with 8.1 out of 10 using our proprietary review score based on 17 reviews in the last 2 years. Over all time, Brookdale Brookfield Assisted Living/Crossings has 65 reviews with an average "overall experience" of 3.7 out of 5.
Overall Rating
3.7
Cleanliness
3.8
Friendliness
4.1
Care Services
3.8
Staff
3.9
Meals & Dining
3.3
Activities
3.8
Value for Cost
3.7
A Place for Mom has scored Brookdale Brookfield Assisted Living/Crossings with 8.1 out of 10 using our proprietary review score based on 17 reviews in the last 2 years. Over all time, Brookdale Brookfield Assisted Living/Crossings has 65 reviews with an average "overall experience" of 3.7 out of 5.
Parent company
Brookdale
8.7
Review score30192 reviews641 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 65 reviews
Anonymous - Family/friend
Assisted Living
March 31, 2025
4.0
Mom has really thrived since arriving at Brookdale. I'm confident she is safe there.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Carl S - Resident/client
Assisted Living
March 14, 2025
4.0
Making life long friends
[name removed] feels safe here and he was he can build solid friendships here.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Bruce W - Resident/client
Assisted Living
March 13, 2025
4.0
Nice Place to Live
[name removed] feels comfortable living here and feels very safe living here.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Pam V - Resident/client
Assisted Living
March 6, 2025
5.0
Feels just like home
Making great friends and love the staff just fee at home here.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Terry P - Family/friend
Assisted Living
February 27, 2025
4.0
Pleased With Brookdale Brookfield
Brookdale Brookfield Assisted Living has been a good choice for our family member. They provide a safe, caring environment with many activities inside and outside the building. The onsite Physical and Occupational Therapy department is staffed with outstanding therapists. They have helped our loved one tremendously keeping him mobile and independent. The facility is well kept and doesn't have that "smell". Adequate staffing has been challenging on occasion. But, the remaining staff always bands together to provide the care residents need.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Memory Care
February 13, 2025
1.0
Verified Review
Not happy overall
Front office staff good to work with, helpful. Facility staff sucked. I couldn't get my dad out if there quick enough. My mom was in memory care and died there. I know they were restructuring as we entered. It wad not fast enough for us. The only reason we went there was because we needed someplace that could handle my mom (memory care) and dad (assisted living with rehab). They got to spend 6 days together before she died. We had a 3rd party service come in to help my dad in rehab and they were the ones that advised us to get him out if there ad soon as possible. He fell one day. No one came in and checked on him. He laid there in blood for over an hour, when i found him. I moved him the next day. This was one week after my mom died. They had several days that they had no cook. The residents ate peanut butter and jelly sandwiches. No toilet paper several days. No one cleaned the 4 weeks he wad there. Nor changed bedding. It was bad. I had to stay on top of everything for both parents daily.
Cleanliness
1
Friendliness
3
Care Services
1
Staff
3
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Brookdale Brookfield Assisted Living/Crossings
February 21, 2025
Thank you for taking the time to provide feedback. We take your comments seriously and are committed to providing quality care and services to our residents. Your feedback has been shared with our management team for review.
B H
Assisted Living
February 4, 2025
1.0
Would strongly not recommend
They have an excellent sales lady, but what she offers, the place does not deliver. There are SOME good employees, but they are stretched thin and are overworked and underpaid. They also do not perform background checks on their employees (one employee was arrested in the dining room and taken away by police in the middle of the day in front of residents). During daytime hours, there is decent care, but at night it is not good, especially if your loved one has bathroom needs in the middle of the night. The food also is not as reflected on the menu. I would not put my loved one here! Do your homework.
Cleanliness
1
Friendliness
3
Care Services
2
Staff
2
Meals & Dining
1
Value for Cost
1
Response from Brookdale Brookfield Assisted Living/Crossings
February 7, 2025
We take your comments seriously and are committed to providing quality care and services to our residents. We wish to assure you Brookdale conducts background checks on all associates prior to employment and would welcome an opportunity to discuss any concerns you may have. We hope you will contact our management team to further discuss.
David H - Resident/client
Assisted Living
October 14, 2024
4.0
Safe
Feels safe secure and very loved.
Cleanliness
3
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
3
Value for Cost
4
Charlotte H - Resident/client
Assisted Living
October 11, 2024
5.0
Healthy Living
I feel very healthy and safe here. I've made many new friends here.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Betty K - Resident/client
Assisted Living
October 11, 2024
4.0
Great Activities
I love all the activities and everyone who lives and works here.
Cleanliness
3
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
MZ - Family/friend
Assisted Living
September 11, 2024
3.0
I wouldn’t put another relative there
Some of the employees at Brookdale were nice and pleasant and good at their jobs. Most of them, however, complained about their jobs or gave us attitude when my dad needed something. They were often seen just sitting around the lobby or dining room. His needs were met sometimes, other times he waited an hour for someone to come to his room when he called. I got my father out of there as fast as I could.
Cleanliness
2
Friendliness
3
Care Services
3
Staff
2
Meals & Dining
3
Value for Cost
2
Response from Brookdale Brookfield Assisted Living/Crossings
September 17, 2024
We are sorry to hear we did not meet your expectations and we appreciate you taking the time to share your feedback. The health and well-being of our residents is our top priority and we have shared your concerns with our management team for review.
Anonymous - Family/friend
Assisted Living
May 14, 2024
3.0
Verified Review
Good..but make sure its a good fit medically
Staff was basically trained but they had a hard time adjusting to my mothers temporary special needs. I would recommend Brookdale Brookfield for someone who needs basic living care. Also they need to disclose at signing that they don't accept Medicaid
Cleanliness
5
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
3
Response from Brookdale Brookfield Assisted Living/Crossings
May 20, 2024
We appreciate you taking the time to share your feedback. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our management team.
Anonymous - Family/friend
Assisted Living
February 15, 2024
2.0
Verified Review
do your homework
Severely understaffed. Very few of the things they promised us on a regular schedule actually happened. Showers often didn't happen, cleaning the room didn't happen, helping her to meals, etc.
Cleanliness
3
Friendliness
4
Care Services
2
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
3
Response from Brookdale Brookfield Assisted Living/Crossings
February 23, 2024
We take your comments seriously and are committed to providing quality service and care. Your comments have been shared with our corporate management team for review.
Cheryl J - Industry reviewer
Assisted Living
November 20, 2023
5.0
Attentive staff management!
I have felt comfortable working with the staff at Brookdale as a hospice vendor. They are warm and welcoming and have worked hard for our hospice patients.
Cleanliness
5
Friendliness
5
Staff
5
Jim - Family/friend
Assisted Living
November 17, 2023
1.0
Verified Review
Review for Brookdale Brookfield Assisted Living/Crossings
We picked this community because of the care that they promised, but ultimately could not deliver on. We are extremely disappointed in Brookdale and would never recommend this facility to anyone, ever.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Brookdale Brookfield Assisted Living/Crossings
November 20, 2023
We take your comments seriously and are committed to providing quality service and care. Your comments have been shared with our corporate management team for review.
Joann - Family/friend
Assisted Living
September 21, 2023
5.0
Verified Review
Review for Brookdale Brookfield Assisted Living/Crossings
This was a blessing, you people were Swift, thoughtful charitable, help me with my problem, a place in this friend of my husbands the community that [name removed]was placed in Brookdale Brookfield is friendly understanding, and according to [name removed] excellent food.People at Brookdale furnished his room for me for the staff at Brookdale and the staff at A Place for Mom counseled me, I was very pleased.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
LC - Family/friend
Assisted Living
September 18, 2023
2.0
Verified Review
Review for Brookdale Brookfield Assisted Living/Crossings
Wherever you go, ask if you can interview other residents AND a few families too. The Medicare rating isn't enough. We had a lot of problems with cleanliness of Mom's unit, a broken window which still wasn't replaced as of when I removed her from the facility, and above all, poorly trained staff who did not follow the care plan, causing injury to my mom which then required a 13 day hospitalization and debilitating loss of function. Upon discharge from the hospital, she was put in hospice services. Before the injury and hospitalization, she was in assisted living. I chose this facility because the Marketing person, [name removed], was very knowledgeable, nice and helpful, patiently answered all of my questions, gave me a tour the same day that I called, and they had a unit available that had a kitchenette --the only assisted living place of many I checked into that did--and they were willing to accept my mother with a sari-steady. While my decision to move my mom out has been made (the fastest I could get hospice set up elsewhere was 3 business days, moving out on the 4th day) I did hear from the facility administrator and the regional director who seemed to take correcting the problems seriously. I will not be around there to see if positive changes actually happen.
Cleanliness
2
Friendliness
5
Care Services
2
Staff
1
Meals & Dining
3
Activities
2
Value for Cost
2
Response from Brookdale Brookfield Assisted Living/Crossings
September 19, 2023
We take your comments seriously and are committed to providing quality service and care. Your comments have been shared with our corporate management team for review.
Ross - Family/friend
Assisted Living
March 16, 2023
4.0
Verified Review
Ask A Lot Of Questions
Ask about Medicaid qualifications. The place does NOT take Medicare. Get specifics on how they will take care of your loved one, and specifics on hourly services available. The apartments are nice, and there is no prob with the facilities. She never should have been accepted there but we had very little time for the initial evaluation.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Michalia R - Family/friend
Memory Care
February 2, 2023
2.0
My MIL has not had a good experience
My MIL has been here since October, I am her primary advocate. This place nickles and dimes you for everything, and confirming that your loved one actually received the services they are paying for is next to impossible when your loved one isn't able to remember. They usher in doctors and providers to collect a facility fee from their visits to your loved one, any chance they get, and again, if you are not there to witness it, there is no way to confirm they actually received the care. The lack of fresh air and lack of holistic opportunity for health and healing of the mind really concerns me here. An idle mind, is not healthy, and the lack of focus on this for their residence is not where we want our loved one to be. We will be seeking a new facility soon if this place doesn't step it up for the value vs. cost. The staff is hit or miss, some are amazing, but often get lost in the ones that are just collecting a paycheck.
Cleanliness
3
Friendliness
3
Care Services
2
Staff
3
Meals & Dining
3
Activities
2
Value for Cost
1
Response from Brookdale Brookfield Assisted Living/Crossings
February 10, 2023
We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to further discuss.
Anonymous - Toured community
Assisted Living
November 1, 2022
4.0
Verified Review
We toured this facility. It was the nicest of all that we toured. The tour was nice and we got an information packet. Brookfield wasn't a Medicaid eligible facility.
Viewing 1-20 out of 65 reviews

Neighborhoods
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Wisconsin regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Wisconsin regulations for Assisted Living.

Frequently Asked Questions
about Brookdale Brookfield Assisted Living/Crossings

Brookdale Brookfield Assisted Living/Crossings offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Brookdale Brookfield Assisted Living/Crossings 8.1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (262) 789-7499 to reach a resident at Brookdale Brookfield Assisted Living/Crossings.

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1 star
10%
Studio, 1bd, 2bd
At our Heartis Village communities, we celebrate life, individuality, growth, learning, diversity, social prosperity and overall well-being. When you hear the term “Vibrant Life!” from a staff member or a resident, you’ll notice the phrase is encased with excitement and enthusiasm. That’s...
Photo of Bluemound Home

Bluemound Home

12231 W Bluemound Rd, Wauwatosa, WI 53226
Starting at $X,XXX+ monthly
5 star
50%
4 star
0%
3 star
25%
2 star
0%
1 star
25%
Studio
The Bluemound Home is our 20 bed home we accept residents who are both ambulatory and semi-ambulatory. Our residents can use canes, walkers or wheelchairs.The second floor is easily accessible by elevator.  Every room is private,with own bathroom. Families may decorate and bring in...
Heritage at Deer Creek community exterior

Heritage at Deer Creek

3585 South 147th Street, New Berlin, WI 53151
Starting at $X,XXX+ monthly
8.5
Review score
44 reviews
8.5
Review score
44 reviews
5 star
40%
4 star
32%
3 star
16%
2 star
5%
1 star
7%
Studio, 1bd, 2bd
ASSISTED LIVING: Heritage at Deer Creek is an elegant, yet affordable 43 unit Assisted Living Community located in New Berlin, Wisconsin.Choose between studio, one bedroom and two bedroom apartments. Within each apartment is a kitchenette, private bath and walk in shower, individually controlled...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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