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Brandon Oaks

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3804 Brandon Ave SW, Roanoke, VA 24018

1.5
Review score
6 reviews
Add review
1.5
Review score
6 reviews
5 star
17%
4 star
33%
3 star
0%
2 star
17%
1 star
33%
See all reviews
0
5 reviews
2 facilities
For more information about senior living options:
(866) 374-4058
Brandon Oaks
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G. Howell
-
Family/friend
5.0
An excellent facility for an aging parent
As a daughter of an aging mother, I believe that the medical and support staff at Brandon Oaks Nursing and Rehabilitation facility provided my mother with exceptional medical care, love and dignity during the last three 1/2 years of her life. My mother entered Brandon Oaks for rehabilitat

About the facility
Brandon Oaks

Brandon Oaks in Roanoke, VA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Memory Care

Nursing Homes

Independent Living

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Amenities
at Brandon Oaks

Healthcare Services

  • Non-Ambulatory Care
  • Incontinence Care
  • Staffing & Ancillary Services
  • Diabetic Care

Meals & Dining

  • Meals Provided

Community Amenities

Common areas

  • Indoor Common Areas

Activities

  • Devotional Activities Offsite
  • Activities On-site

Compare

Brandon Oaks undefined
Brandon Oaks

3804 Brandon Ave SW, Roanoke, VA 24018

Brookdale Roanoke patio
Brookdale Roanoke

1127 Persinger Road Southwest, Roanoke, VA 24015

Cardinal Senior Communities at Roanoke
Cardinal Senior Communities at Roanoke

3585 Brambleton Ave, Roanoke, VA 24018

TerraBella Pheasant Ridge
TerraBella Pheasant Ridge

4435 Pheasant Ridge Rd, Roanoke, VA 24014

1.5
Review score
6 reviews
1.5
Review score
6 reviews
5 star
17%
4 star
33%
3 star
0%
2 star
17%
1 star
33%
9.5
Review score
29 reviews
9.5
Review score
29 reviews
5 star
67%
4 star
17%
3 star
3%
2 star
3%
1 star
10%
9.2
Review score
42 reviews
9.2
Review score
42 reviews
5 star
36%
4 star
41%
3 star
21%
2 star
2%
1 star
0%
9.1
Review score
61 reviews
9.1
Review score
61 reviews
5 star
48%
4 star
34%
3 star
8%
2 star
2%
1 star
8%
Studio
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Studio
Starting at $X,XXX/mo
Studio
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Studio
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
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1 bedroom
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1 bedroom
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
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2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Pet friendly

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

4

Assisted Living, Memory Care, Nursing Homes, Independent Living

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Reviews

for Brandon Oaks

1.5Review score6 reviews
1.5
Review score
6 reviews
5 star
17%
4 star
33%
3 star
0%
2 star
17%
1 star
33%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Brandon Oaks with 1.5 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Brandon Oaks has 6 reviews with an average "overall experience" of 2.8 out of 5.
Overall Rating
2.8
Cleanliness
3.1
Friendliness
3.1
Care Services
2.6
Staff
2.5
Meals & Dining
3.0
Activities
3.3
Value for Cost
2.5
A Place for Mom has scored Brandon Oaks with 1.5 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Brandon Oaks has 6 reviews with an average "overall experience" of 2.8 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-6 of 6 reviews
Rose Marie S - Family/friend
Independent Living
June 5, 2024
2.0
Do NOT use for aging parents who need PT
Beyond safety, my Mom was in Brandon Oaks for PT/OT after a broken hip. It was RARELY given and when it was it wasn’t scheduled ahead of time, inconsistent and not particularly helpful. After 2 MONTHS in their care she was sent home and suggested ‘4-6 hours of additional care might be needed.’ I can’t express how frustrated I am - she’s needed so much more. We had friends and family check on her regularly there and voiced our concerns. The STAFF was very polite and the food was excellent- CNAa were sweet and excellent…. But the PT & OT were awful. Some even explained they needed to shorten what little time they spent with her to go pick up a child for after school activities. She missed very good activities the staff planned WAITING & hoping to have PT & OT. NO PT/ OT on weekends We will not go back and would advise others to select a different facility.
Cleanliness
4
Friendliness
4
Care Services
1
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
1
Kim P - Family/friend
Memory Care
January 6, 2023
1.0
Terrible experience
One star is too good for our experience. My mom has Parkinson’s and severe hip arthritis. Brandon Oaks Rehab let her fall in her room three times. She came down with Covid and they put her in isolation. Her entire left side was bruised. The responsiveness of the staff was terribly slow. The PA on staff was a joke. The doctor saw her twice for about 5 minutes. Do not let your loved one go here. Not only is it terrible care, your loved one may come out worse than when she went in, like my mom. Go anywhere but Brandon Oaks Rehab.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
G. Howell - Family/friend
Memory Care
February 24, 2019
5.0
An excellent facility for an aging parent
As a daughter of an aging mother, I believe that the medical and support staff at Brandon Oaks Nursing and Rehabilitation facility provided my mother with exceptional medical care, love and dignity during the last three 1/2 years of her life. My mother entered Brandon Oaks for rehabilitation of a broken hip. The rehab staff were friendly, supportive and diligent in their efforts to aid my mother back to a more independent life style. When a stroke and several more falls indicated that independent living was no longer a possibility, the nursing and rehab staff continued to meet the changing needs yet allowed my mother to decide whether or not to return to assisted living or remain in nursing care support. Choosing nursing care support, the nursing and activity staff worked hard to make Brandon Oaks a home. The staff encouraged my mother's involvement in as many activities as she was willing to do. Trips out, singing groups, and bible studies were all part of her daily activities. Musical performances, picnics, and special events livened up the daily schedule. The staff also respected her privacy and decisions. When I was in need of their support and help at the end of her life, the entire staff went out of their way to provide opportunities for the family to be together and to care for me as well as meeting all of my mother's medical needs. I am grateful for my mother's decision to become part of the Brandon Oaks family. This facility did an exceptional job in meeting her needs and the staff supported me as well. Thank you.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
January 8, 2018
4.0
Verified Review
Staff is very inviting and residents are happy
I toured this facility while looking for a place for my Aunt. It is a very nice facility and the staff members are very inviting. When I showed up I was unannounced but the woman took me on a tour without skipping a beat. While I was walking around, all of the residents seemed to be satisfied and smiling. It was a clean community and had no odor. However, I didn’t bring my Aunt here because it was too big of a building and I know she would get lost. I would recommend this facility to other families
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
disappointed - Family/friend
Memory Care
January 9, 2015
0.5
disappointed and inferiated
The long term nursing home and rehab facility is a joke. Lack personal caring, especially with DON. Mentally is it's just a job. Numerous incidence that involved injuries with no changes in care or prevention. Very disappointed considering the money that has to put out up front just to get in the door. Broken bones should not be taken lightly!
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Family Member - Toured community
Memory Care
October 1, 2013
4.0
Verified Review
This is high end money-wise and very ...
This is high end money-wise and very selective about who they take because they never let you go, they guarantee you until the end but this was out of our price range
Cleanliness
4
Friendliness
4
Value for Cost
3.5
Care Services
4
Activities
4
Viewing 1-6 out of 6 reviews

Neighborhoods
around Brandon Oaks

See what the neighborhood has to offer and what’s nearby:
Brandon Oaks in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Virginia regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Virginia regulations for Assisted Living.

Frequently Asked Questions
about Brandon Oaks

A Place for Mom has scored Brandon Oaks 1.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (540) 776-2600 to reach a resident at Brandon Oaks.

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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