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12411 Gayton Road, Richmond, VA 23238
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Anonymous
-
Loved one of resident/client
5.0
our Mom's experience with a new home at the Blue Ridge Senior Living Facility.
Overall we are very pleased with the quality of care and the smooth transition for [name removed]. We appreciate so much the assistance we have received from A Place For Mom.
About the facility Blue Ridge Senior Living of Richmond
Located just north of James River, close to the beautiful Tuckahoe Creek Park, is the stately community Blue Ridge Senior Living of Richmond, Virginia. This community offers a variety of living options, including independent living, assisted living, and memory care to accommodate the unique needs of every individual. The staff strives to provide residents with safety, quality leisure, and peace of mind. Residents and guests alike will also enjoy the outdoor opportunities nearby.
The luxurious amenities and caring staff help residents at Blue Ridge thrive in their golden years. Visitors often notice the lively and vibrant indoor and outdoor common areas as guests and residents socialize and participate in activities. The expert staff works to deliver high-quality services that are tailored to each resident’s preferences. Without compromising on taste but ensuring nutritional value and satisfaction, the culinary team creates decadent dishes to make for a superior restaurant-style dining experience within the elegant dining rooms.
The 24-hour staff is available to assist residents with any time-sensitive needs. Other services in this community include mind-stimulating activities, salon services, medication management, incontinence care, and scheduled transportation. Blue Ridge helps ensure residents have access to the necessary medical and personal care services. The staff includes on-site...
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Senior living options offered
Assisted Living
Memory Care
Pricing for Blue Ridge Senior Living of Richmond
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Assisted Living
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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
Memory Care
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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Blue Ridge Senior Living of Richmond
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Compare
Blue Ridge Senior Living of Richmond
12411 Gayton Road, Richmond, VA 23238
Sunrise at Bon Air
2105 Cranbeck Road, Richmond, VA 23235
The Barrington at Hioaks
350 Hioaks Rd, Richmond, VA 23225
Ginter Hall Assisted Living and Memory Care
11300 Mall Court, Chesterfield, VA 23235
9.0
Review score
31 reviews
9.0
Review score
31 reviews
5 star
39%
4 star
32%
3 star
16%
2 star
3%
1 star
10%
9.7
Review score
51 reviews
9.7
Review score
51 reviews
5 star
41%
4 star
29%
3 star
18%
2 star
6%
1 star
6%
9.0
Review score
246 reviews
9.0
Review score
246 reviews
5 star
89%
4 star
5%
3 star
2%
2 star
2%
1 star
2%
8.8
Review score
62 reviews
8.8
Review score
62 reviews
5 star
43%
4 star
15%
3 star
19%
2 star
15%
1 star
8%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
Veteran & Employee Discounts
Provides discounts to veterans, teachers and employees of certain companies.
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Pet friendly
No
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Memory Care
Amenities at Blue Ridge Senior Living of Richmond
Healthcare Services
- Staffing & Ancillary Services
- Diabetic Care
- High Acuity Care
- Memory Care
- Incontinence Care
- Medication Management
- Non-Ambulatory Care
Meals & Dining
- Room Service
- Guest Meals
- Restaurant Style Dining
- Low / No Sodium
- Special Dining Programs
- No Sugar
- Meals Provided
- Vegetarian
- Pureed Meals
Room Amenities
- Bath Tubs
- Handicap Accessible
- Wi-Fi/high-speed internet
- Wheelchair Accessible Showers
- Air Conditioned
- Respite or Short Term Stays Offered
- Cable or Satellite TV
- Ground Floor Units
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Transportation at Cost
- Complimentary Transportation
- Resident Parking Available
- Uncovered Parking
Pets
- Cats Allowed
- Weight Limit (lbs)
- Dogs Allowed
Common areas
- Beauty Salon
- Indoor Common Areas
- Meeting Room
- Barber Shop
- Outdoor Common Areas
- Private Bath
- Outside Patio
- TV Lounge
- Central Fireplace
- Library
Recreational areas
- Arts and Crafts Center
- Piano or Organ
Services
- Laundry Service / Drycleaning
- Grocery Shopping and Errands
- Beautician
- Housekeeping
Languages spoken
- English
Activities
- Reminiscence Programs
- Devotional Activities On-Site
- Yoga / Chair Yoga
- Brain fitness / Dakim
- Trivia Games
- Educational Speakers / Life Long Learning
- Community Service Programs
- Art Classes
- Live Well Programs
- Day Trips and Outings
- Other Religious Services
- BBQs or Picnics
- Montessori Programs
- Tai Chi
- Birthday Parties
- Live Musical Performances
- Cooking Classes
- Stretching Classes
- Intergenerational Programs
- Dances
- Activities On-site
- Live Dance or Theater Performances
- Holiday Parties
- Activities Off-site
- Walking Club
- Karaoke
Reviews
for Blue Ridge Senior Living of Richmond
Write a review
A Place for Mom has scored Blue Ridge Senior Living of Richmond with 9 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Blue Ridge Senior Living of Richmond has 31 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
4.0
Friendliness
4.0
Care Services
3.8
Staff
4.0
Meals & Dining
4.3
Activities
4.0
Value for Cost
3.7
A Place for Mom has scored Blue Ridge Senior Living of Richmond with 9 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Blue Ridge Senior Living of Richmond has 31 reviews with an average "overall experience" of 3.8 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 31 reviews
Anonymous - Family/friend
Assisted Living
November 29, 2023
our Mom's experience with a new home at the Blue Ridge Senior Living Facility.
Overall we are very pleased with the quality of care and the smooth transition for [name removed]. We appreciate so much the assistance we have received from A Place For Mom.
Anonymous - Family/friend
Assisted Living
October 3, 2023
Recommended
My loved one is currently a resident at Blue Ridge Senior Living of Richmond and everything has been great for her at this facility so far. The cleanliness and friendliness are great! The staff, care service, value for cost and meals are all great as well! I would recommend Blue Ridge Senior Living of Richmond to family and friends.
Campbell - Family/friend
Memory Care
September 4, 2023
Quality of Care
My mother-in-law is a resident in the Memory Care Unit,
The quality of care that she has received is exceptional.
The care giving staff who have assisted in caring for her have been loving, thoughtful, and sympathetic towards her needs.
Any concerns that I may have had were addressed and resolved immediately.
The administrative staff are very professional, and have a genuine concern regarding their residents.
Each time I visit the facility, I am always greeted with a smile. I personally think they are phenomenal and do an amazing job!
Karen B - Family/friend
Assisted Living
April 10, 2023
Review for Blue Ridge Senior Living of Richmond
The interaction with the staff is good, and they are taking good care of my loved one. Staff are ffficient and friendly. It's a small shared room and bathroom.
It's clean. Good food is prepared every day. I would recommend to others.
anonymous - Family/friend
Assisted Living
February 27, 2023
Blue Ridge experience
The staff were really cooperative with my sister and me. I had no complaints at all with them really. They worked well with her and were accommodating to her needs. The facility is also pretty affordable, that was the main reason we chose them over others we looked at. Her health declined so we did have to move her to a place that provided more care.
Overall I would recommend Blue Ridge to other families.
Anonymous - Family/friend
Assisted Living
April 12, 2022
Reasonable Costs, Marginal Care
This was a short term stay. There was long response time to call lights over the weekend. There is a dialect issue as some of the staff where hard to understand when they were speaking. Attentive and response time need improved. They were friendly and the introduction into the facility went smoothly. They did charge for an entire month when my loved one was only there a few days of that as well as medications filled that she never took.
anonymous - Family/friend
Assisted Living
January 27, 2022
Could use improvements
I would recommend to check other places before you place your loved one in the community. The care is fair but right now I am trying to get my loved one in another community that I feel will fit her needs better.
K Robinson - Family/friend
Memory Care
December 13, 2021
Very welcoming, friendly, homey place where your loved one is truly cared for.
It's a good fit for our loved one. Everybody seems to be nice and very accommodating. If we have any issues, they're right there to help. My family members who have tried the food says it's very good. The activities they offer seem nice. It just seems a little pricey though.
Karen - Toured community
Assisted Living
August 17, 2021
my tour
We toured this community and the tour was very good. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly. Unfortunately, the community was just not in our price range
Anonymous - Toured community
Assisted Living
August 2, 2021
Very nice place. [name removed] was very patient and answered all of my questions. I am still researching my dad's financial status to determine what he can afford. This would be my first choice (if he can afford it).
anonymous - Family/friend
Assisted Living
June 9, 2021
Not a place for your loved one - would not recommend.
I would never recommend this facility to any family They were lacking in attention to detail, customer service, and timeliness in getting back to us with issues. Friendliness, just morally during the time of Covid and the pandemic, is not there. They talk about setting up virtual appointments, but they never call you. Or if you are able to set them up, your loved one is never escorted down for the appointment. I don't have a problem with their Covid precautions, and they do require masks of all visitors. But whether someone is very ill to the point of being on hospice or whether someone is just lonely, I just don't see where the staff makes the family feel that their loved one is in their hands and will be taken care of. There's just so much pushback. And not being able to see your loved one regularly, you just don't know what's going on. The times that we were allowed in his room, it was filthy. There were blood stains on the walls, dirt in the tub, ants on the wall and in the bed. They were not responsive when we addressed those issues with them. He now has terrible bed sores and has ended up on hospice. And we have no way of knowing if they were turning him regularly like they're supposed to.
anonymous - Family/friend
Assisted Living
June 3, 2021
My review of Blue Ridge Senior Living of Richmond
Our experience has been pretty limited still because of the covid but we would recommend the community to others. We have spoken with one the aids on our loved ones floor and that communication has been good, but the communication regarding day to day updates could be a little better
anonymous - Family/friend
Assisted Living
May 17, 2021
A review
Due to the covid restrictions we were not able to get inside the community, and there were no activities going on while our loved one was there. We would recommend the Blue Ridge Senior Living community to others as long as the situation fit their loved ones needs, and they know what they are buying.
JB - Family/friend
Assisted Living
April 23, 2021
Good value
It's a decent place for the money. It was clean. I wouldn't put my loved one just anywhere. It was the best value that I could find for sure. I had interaction with only a couple of staff members, and they've been great. They've done a good job of communicating to me since I can't go in to visit due to Covid. They've not been offering activities, and it would have been nice for her to have some kind of social life while she was here. She's not had a whole lot of interaction with the residents since she's been here.
Patricia - Resident/client
Memory Care
April 2, 2019
Review of Symphony Manor
I have enjoyed living here. The people are great, the works are so friendly and helpful. Works are great and friendly
Response from Blue Ridge Senior Living of Richmond
June 12, 2019
Thank you for your review. We appreciate your kind words.
Anonymous - Resident/client
Memory Care
April 2, 2019
Review of Symphony Manor
It is a very nice place. Staff is very polite and respectable. I feel very secure here. The meals are what we need to stay stable and within.
Response from Blue Ridge Senior Living of Richmond
June 12, 2019
Thank you for your review. We appreciate your kind words!
Marilyn - Resident/client
Memory Care
April 2, 2019
Review of Symphony Manor
I am well satisfied here. My needs are met and I enjoy the interaction with the other residents. Our activity director [name removed] is great.
Response from Blue Ridge Senior Living of Richmond
June 12, 2019
Thank you for your review. We appreciate your kind words!
Charles - Resident/client
Memory Care
April 2, 2019
Review of Symphony Manor
I have resided at this facility since [date removed]. Have seen much. The current management has been absolutely wonderful compared to previous management. Many thanks to the current team.
Response from Blue Ridge Senior Living of Richmond
June 12, 2019
Thank you for your review. We appreciate your kind words!
Nancy - Resident/client
Memory Care
April 2, 2019
Review of Symphony Manor
I really believe some things are really good but some things could be better. Most employees are very good and some could improve. Most times the food is good. Some times the food could be improved - such as presentation, the combining and cooking. I really love the 3 head people and they are very approachable.
Response from Blue Ridge Senior Living of Richmond
June 12, 2019
Thank you for your review. We appreciate your kind words. We'd like to speak with your more in detail about additional improvements. Please stop down and speak with our Executive Director, Sarah.
Anonymous - Family/friend
Memory Care
June 1, 2018
Cheap at 1st then watch out later
Symphony Manor is a typical assisted living place where turn over of management is never ending, as well as the nursing staff. You may have a great nurse one day then she is gone 3 weeks later. Management comes and goes like the wind. You get one thing figured out then you have to go thru the same thing with the next "Director" and I use that term loosely. Your bill is never itemized to show exactly what you owe. I have had to bring in records to show them what has occurred because they are constantly dealing a new accounting system or some other excuse. They place looks presentable to the average person but your rates will start out one amount and soon will be double. It may be different (up or down) from month to month. All of these places have issues and they all work the same way. If you do not come on a daily basis you will get ripped off or else your loved one will whomever is paying the bill. They will even tell you one price on phone then tell you another when you get there and then charge yet another when you get the bill.
You also can never speak to management, they are always "on another line" or otherwise not available. If you show up their door is closed. But I am not proudest on this place because Sunrise is the same way and some of the higher ones are also so might as well get the best deal for as long as possible. You will move then eventually just to start it over again.
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Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Virginia regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Virginia regulations for Assisted Living.
Frequently Asked Questions about Blue Ridge Senior Living of Richmond
Blue Ridge Senior Living of Richmond offers Studio and Semi-Private. Learn more.
A Place for Mom has scored Blue Ridge Senior Living of Richmond 9 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (804) 741-9494 to reach a resident at Blue Ridge Senior Living of Richmond.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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