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Bertram House Swampscott

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565 Humphrey Street, Swampscott, MA 01907

For pricing & availability:
(866) 374-4058
8.0
Review score
7 reviews
Add review
8.0
Review score
7 reviews
5 star
43%
4 star
14%
3 star
14%
2 star
0%
1 star
29%
See all reviews
8.0
Review score
7 reviews
2 facilities
Bertram House Swampscott
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Bertram House Swampscott
11 Photo available
33 Floor plans available
Bertram House Swampscott in google map
street view of Bertram House Swampscott

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Anonymous
-
Spouse or partner of resident/client
4.0
Bertram House Swampscott review
I can't say it was a great experience, it was actually a sad experience but the Bertram house made it tolerable and based on the experience we did have we would recommend this community to other families.

About the facility
Bertram House Swampscott

In elegant, residential environments, we deliver the finest in senior care, and are recognized internationally for both quality and innovation. Guided by our Principles of Service, Sunrise affords families peace-of-mind by providing today's seniors with a range of personalized assisted living services. From assistance with activities of daily living such as eating, bathing, dressing to medication monitoring, Sunrise provides residents with the help they need. Residents maintain the same privacy in their new home as they enjoyed in their own home. At Sunrise, we encourage residents to challenge themselves while offering the assistance they need. We encourage family and friends to be involved, to visit frequently, and to invite residents on outings to community events. This innovative approach to senior care is designed to maintain independence and dignity, yet is balanced with the comfort and security that comes from knowing experienced help is close at hand.

Senior living options offered

Assisted Living

Memory Care

Pricing
for Bertram House Swampscott

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo

Memory Care

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Studio
Starting at $XXXX/mo
Unlock pricing
Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Bertram House Swampscott

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Bertram House Swampscott
Bertram House Swampscott

565 Humphrey Street, Swampscott, MA 01907

Charter Senior Living of Danvers
Charter Senior Living of Danvers

220 Conant St, Danvers, MA 01923

Sunrise of Lynnfield
Sunrise of Lynnfield

55 Salem Street, Lynnfield, MA 01940

The Atrium at Veronica Drive community exterior
The Atrium at Veronica Drive

1 Veronica Drive, Danvers, MA 01923

8.0
Review score
7 reviews
8.0
Review score
7 reviews
5 star
43%
4 star
14%
3 star
14%
2 star
0%
1 star
29%
9.3
Review score
58 reviews
9.3
Review score
58 reviews
5 star
47%
4 star
29%
3 star
9%
2 star
5%
1 star
10%
9.2
Review score
28 reviews
9.2
Review score
28 reviews
5 star
53%
4 star
29%
3 star
18%
2 star
0%
1 star
0%
9.2
Review score
30 reviews
9.2
Review score
30 reviews
5 star
46%
4 star
40%
3 star
7%
2 star
0%
1 star
7%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Amenities
at Bertram House Swampscott

Healthcare Services

  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Incontinence Care
  • Medication Management

Meals & Dining

  • Meals Provided
  • Low / No Sodium
  • Restaurant Style Dining

Room Amenities

  • Kitchenette
  • Ground Floor Units
  • Air Conditioned
  • Handicap Accessible

Community Amenities

Transportation & parking

  • Property Convenient to Public Transit
  • Resident Parking Available

Pets

  • Cats Allowed

Common areas

  • Library
  • TV Lounge
  • Outside Patio
  • Indoor Common Areas
  • Beauty Salon

Recreational areas

  • Raised Garden Beds

Services

  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Tai Chi
  • Live Musical Performances
  • Day Trips and Outings
  • Activities On-site
  • Forever Fit
  • Stretching Classes
  • Yoga / Chair Yoga

Reviews

for Bertram House Swampscott

8Review score7 reviews
8.0
Review score
7 reviews
5 star
43%
4 star
14%
3 star
14%
2 star
0%
1 star
29%
John Bertram House
8
Review score7 reviews2 communities
Write a review
A Place for Mom has scored Bertram House Swampscott with 8 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Bertram House Swampscott has 7 reviews with an average "overall experience" of 3.4 out of 5.
Overall Rating
3.4
Cleanliness
3.3
Friendliness
3.3
Care Services
3.3
Staff
5.0
Meals & Dining
5.0
Activities
3.3
Value for Cost
3.3
A Place for Mom has scored Bertram House Swampscott with 8 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Bertram House Swampscott has 7 reviews with an average "overall experience" of 3.4 out of 5.
Parent company
John Bertram House
8
Review score7 reviews2 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-7 of 7 reviews
Anonymous - Family/friend
Memory Care
July 17, 2024
4.0
Verified Review
Bertram House Swampscott review
I can't say it was a great experience, it was actually a sad experience but the Bertram house made it tolerable and based on the experience we did have we would recommend this community to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Bertram House Swampscott
July 26, 2024
Hi, Thank you for taking the time to provide us with a review of your experience. - The Sunrise Team
KP - Family/friend
Assisted Living
June 22, 2023
5.0
Verified Review
Would Recommend
It has been a positive experience for my Mom. The most positive thing is how aware the staff is of her, her comings and goings. Our interactions with others have been very limited because of COVID.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Bertram House Swampscott
July 7, 2023
Hi KP! Thank you for the wonderful things you said about Bertram House of Swampscott. We appreciate you taking the time to leave us a review!
Anonymous - Toured community
Memory Care
September 23, 2022
5.0
Verified Review
My Tour Experience with Bertram House Swampscott
Nice interview with the community; however, the community doesn't accept Medicaid after private pay funds run out.
Response from Bertram House Swampscott
September 26, 2022
Hi Customer, Each and every guest who enters a Sunrise community is important to us. It is wonderful to know that you had a positive experience when touring Bertram House Swampscott. We would be pleased to answer any remaining questions you may have. If you have additional questions, you are welcome to contact info@sunriseseniorliving.com. Thank you! – The Sunrise Team
Anonymous - Family/friend
Memory Care
December 26, 2018
1.0
NEGLECT for CASH
This facility is not qualified to care for elderly dementia patients. Bertram House's ideal patient is a person who's family does not visit so they cannot complain about the filthy and neglect. They do not provide adequate staff and the staff they have is untrained. They should not be licensed to care dementia patients. The state of Massachusetts needs to investigate this place. We treat dogs better. DO NOT SEND YOUR LOVED ONE TO BERTRAM HOUSE.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Response from Bertram House Swampscott
March 5, 2019
Good afternoon. We care deeply about the safety and well-being of our residents and staff and take all concerns very seriously. Please contact us at information (at) sunriseseniorliving (dot) com so that we can learn more about your experience. Thank you. –The Sunrise Team
Chris - Family/friend
Memory Care
July 9, 2014
5.0
Verified Review
Pleased with care
I'm very pleased with the care my mother receives at Bertram House. I found the staff to be warm and caring. They have become helpers to meet her needs but also have taken time to get to know her and treat her as an individual.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
William j. Lundregan - Family/friend
Memory Care
July 9, 2014
1.0
Awful ,terrible, incompetent,unprofessional ,untrained aides.
My wife suffers from advanced dementia,initial tours did not signal the level of incompetence that I later experienced. The dementia floor is understaffed,the staff has not been properly trained for this level care. The staff is not caring or supportive. The nurse is clueless relative to medical needs and drug application. The md that they use ,dr messenger is also out of his league, they completely misdiagnosed ,mis prescribed, and failed to coordinate w my wife's MDMA at Lahey clinic,culminating in our being drummed out of Bertram house on a late February afternoon to go to Lynn union hospital w no notice ,preparation or support. The director an ex marine treated us as if we were at Paris island,. I cannot convey how horrible an experience we had at Bertram house swamps tot ,or how poorly trained and uncaring the staff is from the top to the bottom. My wife is now at Putnam farm Danvers and the contrast could not be more stark.i cannot speak highly enough of Putnam farm, nurses are on duty 24/7 ,they are highly trained and professional in this area, ALL the staff is highly trained and loving and NEVER use physical forse(in contrast to Bertram), the physical plant at Putnam is far superior to Bertram. Activities , food ,setting professionalism, medical care, outstanding,I recommend pun am house wo reservation. I wouldn't put my dog in Bertram house
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Response from Bertram House Swampscott
July 14, 2014
Thank you for your feedback. We take all concerns seriously and would like to learn more about your experience. Please email us at [removed]. Thank you, Sunrise Team
A Place For Mom Customer - Toured community
Memory Care
December 29, 2012
3.0
Verified Review
Larger 65 residents. 26 in memory car...
Larger 65 residents. 26 in memory care. 3rd floor. House cats!!
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Viewing 1-7 out of 7 reviews

Neighborhoods
around Bertram House Swampscott

See what the neighborhood has to offer and what’s nearby:
Bertram House Swampscott in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Massachusetts regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Massachusetts regulations for Assisted Living.

Frequently Asked Questions
about Bertram House Swampscott

Bertram House Swampscott offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Bertram House Swampscott 8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (781) 595-1991 to reach a resident at Bertram House Swampscott.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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