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Bay Towers at Bixby Knolls

3737 Atlantic Avenue, Long Beach, CA 90807

For pricing & availability:
(866) 374-4058
8.7
Review score
83 reviews
Add review
8.7
Review score
83 reviews
  • 5 star
    67%
  • 4 star
    19%
  • 3 star
    4%
  • 2 star
    4%
  • 1 star
    6%
See all reviews
Heritage Resource Group
8.6
Review score
8048 reviews
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Bay Towers at Bixby Knolls
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street view of Bay Towers at Bixby Knolls

John O

Resident/client

5.0 out of 5 stars

A great place

Earlier this year, my wife passed away. we had a large house and I am a social person and didn’t want to stay there. I also ended up in the hospital for almost three weeks and was unable to return home. Since my house was in Bixby Knolls, one of my daughters found Bixby Towers and walked in a signed me up for an assisted living room. I had no idea what it would be like, other than visiting my sister in the Bay Area in a senior living facility. The last time I was in communal living was 65 years ago in the Air Force. From the moment I walked into my room, I felt that this was a place for which I was destined. The staff here, from the bottom to the top, are both friendly and caring. We all kid around, but most of them do their jobs with a smile. It can be very stressful for them but they don’t pass that on to the residents. I have made many friends here and the activities directors do a great job as well. I am happy to be in a place like the Towers.

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Bay Towers at Bixby Knolls

Bay Towers at Bixby Knolls is located in Long Beach, California and has the perfect outdoor setting for any senior who wants a relaxing environment, filled with wildlife sounds, large trees, and green grass. Residents can take a stroll through our spacious yard, enjoying the beauty that our assisted living community has to offer.

Our residents will be able to retire without worries in our community. Our highly trained staff will make your loved one's residency with us one that they will love. From our 24-hour nursing assistance to just being available to talk to our residents, getting to know each one of them personally, your loved one will feel right at home. We encourage socialization among our residents in order to help them make friends in our community. Our staff plan a wide variety of social activities, allowing residents to meet other residents with similar interests. We provide several levels of care in order to meet the changing needs of our residents, including assisted living, skilled nursing, and a rehabilitation center.

There are also a number of amenities in order to make our residents' living quarters comfortable, including:

  • Beauty and barber shop
  • Pets are welcome
  • Recreation room
  • Private...

Senior living options offered

  • Assisted Living
  • Independent Living

Bay Towers at Bixby Knolls

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Bay Towers at Bixby Knolls

8.7 out of 10
Review Score83 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.4
Friendliness
4.5
Care Services
4.6
Staff
4.3
Meals & Dining
3.9
Activities
4.5
Value for Cost
4.3

A Place for Mom has scored Bay Towers at Bixby Knolls with 8.7 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, Bay Towers at Bixby Knolls has 83 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-20 of 83 reviews

Last Updated: 9/23/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

John O

Independent Living

Resident/client

September 23, 2026

5.0 out of 5 stars

A great place

Earlier this year, my wife passed away. we had a large house and I am a social person and didn’t want to stay there. I also ended up in the hospital for almost three weeks and was unable to return home. Since my house was in Bixby Knolls, one of my daughters found Bixby Towers and walked in a signed me up for an assisted living room. I had no idea what it would be like, other than visiting my sister in the Bay Area in a senior living facility. The last time I was in communal living was 65 years ago in the Air Force. From the moment I walked into my room, I felt that this was a place for which I was destined. The staff here, from the bottom to the top, are both friendly and caring. We all kid around, but most of them do their jobs with a smile. It can be very stressful for them but they don’t pass that on to the residents. I have made many friends here and the activities directors do a great job as well. I am happy to be in a place like the Towers.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Dr Lance A. Masters

Assisted Living

Resident/client

September 15, 2026

2.0 out of 5 stars

The street, Atlantic Ave, is great, but Bixby Towers is not.

Atlantic Ave is great, with loads of restaurants and watering holes. Sadly, Bixby Towers is not. The food is terrible with few exceptions. The rooms are wonderful, with a full kitchen and a big bathroom. The wifi is constantly up then down. The air conditioning seldom works and I bought a portable to keep the temperature stable. Overall, the building is old and poorly maintained. The bus is old and the wheelchair lift does not work and they have no plans to repair it. In a word, Bixby Towers sucks.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
2.0

Lori Foreman

Independent Living

Resident/client

September 10, 2026

5.0 out of 5 stars

Bay Towers is an amazing place to live

Community of people here are amazing. Very helpful to other residents The staff is fantastic Pet friendly that I really love Many activities that I really love I met so many new friends. I recommend this place

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Tony Barragan

Not Sure

Toured community

August 31, 2026

4.0 out of 5 stars

Nice facility. Clean. The room I looked at was nice. Pricing seemed fair. Concerned with the elevators. What be if there’s a fire? How do tenants get down? Very little parking available for visitors.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Staff
4.0

Anonymous

Assisted Living

Family/friend

August 26, 2026

2.0 out of 5 stars
Verified Review

Bay Towers at Bixby Knolls

A lot of things to improve on: - their elevator seems like it's dying - friendliness of the staff towards residents...they seem to pick and choose whoever they want to be nice to - responsiveness to the needs of residents. My sister did not have a shower for weeks. Her air conditioning knocks but never fixed. They keep dodging the issues. - variety and good servings of food. When my sister was there, they were stingy on food If there was an emergency, how are they going to get 14 floors of senior residents out? How do they even pass the fire department's safety inspection? The marketing people are nice, tho. But it's their job to be nice. The receptionist on regular days? Nope.

EF

Assisted Living

Family/friend

August 4, 2026

4.0 out of 5 stars
Verified Review

Great Value, Amazing Staff, but facility needs some TL

The entire staff from the administration to the assisted-living care providers have been absolutely fantastic. The only issue we've experienced is that my father's room had some paint and flooring that needed to be repaired and still has not been completed. Food taste is average but provides all that my dad requires.

Anonymous

Assisted Living

Family/friend

September 3, 2025

5.0 out of 5 stars
Verified Review

Review for Bay Towers at Bixby Knolls

Courteous, professional, the activities are wonderful. My mom loves the staff, and the apartment. I would recommend it.

Bruce B

Independent Living

Resident/client

June 18, 2025

5.0 out of 5 stars

Bay Towers is great

This is such a beautiful community, with such an amazing staff. I am very satisfied with Bay Towers at Bixby Knolls. Great food Great staff Such an amazing place I highly recommend Bay Towers at Bixby knolls.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Assisted Living

Family/friend

June 10, 2025

3.0 out of 5 stars
Verified Review

Improvements needed

The admin changed about a year ago and the care has gone down. For instance, they haven't had hot water since [date removed]. I don't know if the new admin will bring up the care or not. But, it isn't a par right now. They should do more mobility activities like chair yoga and light weight training.

Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Anonymous

Independent Living

Resident/client

April 11, 2025

5.0 out of 5 stars
Verified Review

Overall a nice Community!!!

For me personally I cannot open any of the Windows in my Place...I like some of the Activities.....Employees are courteous and helpful. Elevator is a bit scary.....Overall it is a nice Building, Seating is available outside....Most Employees are courteous and helpful!

Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0

Anonymous

Assisted Living

Family/friend

March 19, 2025

4.0 out of 5 stars
Verified Review

Review for Bay Towers at Bixby Knolls

Very friendly residents and staff. My mother has a one-bedroom apartment and is pleased with the layout and closet space. It's not a plush facility but very livable and affordable for what's provided. Can attend activities in both assisted & independent living.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Pamela P

Independent Living

Toured community

February 17, 2025

3.0 out of 5 stars

The building is located conveniently to a lot of places. The interior is nice and bright which is nice for low vision residents. The apartments are newly renovated with flooring and appliances. My biggest concern is with staffing. There isn’t a marketing person available on weekends and I kind of had trouble getting an initial tour. The person who helped me suddenly was gone and no one contacted me to let me know who I would be working with.

Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Staff
2.0

Mark B

Independent Living

Family/friend

November 7, 2024

5.0 out of 5 stars

Wonderful experience at Bay Towers

My mom moved to Bay Towers in August 2024. She has adjusted well to her apartment in the Independent Living building. The staff are wonderful and friendly and the food is delicious. She calls Bay Towers her new home. She appreciates the daily activities and being able to socialize with many nice people. Bay Towers has exceeded my expectations and my mom is very happy!!

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Independent Living

Family/friend

November 1, 2024

5.0 out of 5 stars
Verified Review

Bay Towers at Bixby Knolls review

Very friendly people and place and we would recommend this community to other families based on the experience we have had so far.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Independent Living

Resident/client

September 19, 2024

5.0 out of 5 stars
Verified Review

Bay Towers

The staff are all very nice and helpful. They could improve on the food and the activities from getting more input from the residents.

Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

k. r

Independent Living

Family/friend

September 9, 2024

1.0 out of 5 stars

Disappointed in Pacifica

Bixby Towers used to be a great place to live. We have had family members reside there over the last 15 years. I have witnessed the dramatic decline in amenities and lack of customer service regarding repairs since Pacifica has purchased the property. The environment is unhealthy at times with regard to temperature regulation. There is no air when it's hot or heat when it's cold. The building is old and has been under construction for the last two years. This has been a nuisance to the tenants, it would be nice to be compensated for the inconvenience of it all. The elevators are unreliable as well as ground transportation. It is sad to me to have to deal with all of the above.

Cleanliness
3.0
Friendliness
3.0
Value for Cost
2.0
Activities
2.0
Staff
3.0
Meals & Dining
2.0

Anonymous

Assisted Living

Family/friend

July 24, 2024

4.0 out of 5 stars
Verified Review

Our Parents' Experience

The people are friendly, including residents and staff. Specialty food would be beneficial especially since many seniors have some sort of dietary restrictions.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Jonna

Independent Living

Family/friend

June 18, 2024

5.0 out of 5 stars
Verified Review

Overall a nice community

Well my father lived at Bay Towers at Bixby Knolls there less than a year. He really needed more care so he is living with my sister now but they were very kind and helpful during his stay.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

John

Independent Living

March 1, 2024

1.0 out of 5 stars

friend's experience at bad Bay Towers at Bixby Knolls

My friend lives in the independent living tower here and tells me that the elevators stop functioning often, new ones are promised by management, but never are installed. Heating has ceased in several apartments, the whole tenth floor at one time in the very recent past. Space heaters are provided, but do not adequately heat living spaces. Additional television channels have been promised after the public station KOCE was arbitrarily removed. The standard reply from management is that they are "waiting for a part". The "part" never comes. Also, an elderly black resident was told she could not enter the dining room with her motorized wheel chair when other walkers and manual wheelchairs are permitted. Said tenant has moved elsewhere. Been told others are planning that, too. Me, I would not live here. Been told Pacifica has a bad rating with Better Business Bureau.

Value for Cost
1.0
Care Services
1.0
Staff
1.0

Anonymous

Independent Living

Resident/client

February 15, 2024

5.0 out of 5 stars
Verified Review

Great Facility and Staff. Worth the Value!

The Facility is old and the Staff is young in comparison. They both express their curiosity and service to prospective patients!

Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Bay Towers at Bixby Knolls

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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