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Bay Harbor Memory Care and Assisted Living of Madison

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1936 Tennyson Lane, Madison, WI 53704

For more information about senior living options:
(866) 374-4058
3.0
Review score
11 reviews
Add review
3.0
Review score
11 reviews
5 star
9%
4 star
36%
3 star
37%
2 star
18%
1 star
0%
See all reviews
Bay Harbor Memory Care and Assisted Living of Madison
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Bay Harbor Memory Care and Assisted Living of Madison community exterior
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Bay Harbor Memory Care and Assisted Living of Madison in google map
street view of Bay Harbor Memory Care and Assisted Living of Madison

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Anonymous
-
Loved one of resident/client
4.0
Recommended
My loved one is currently a resident at Tennyson Retirement Living. Overall, the experience has been positive so far. Like everyone else, they have staffing challenges. But there seems to be some steadiness lately. The facilities are excellent and well kept. The food is average, but not a

About the facility
Bay Harbor Memory Care and Assisted Living of Madison

At Bay Harbor Memory Care and Assisted Living of Madison, we believe that senior living is meant to be fulfilling across all moments. Our stately community is located in Madison, Wisconsin and offers assisted living and memory care services for seniors seeking a quality community with great amenities, staff, and friends. Our city also offers abundant opportunities for residents to embrace the delights of our local community. From fishing at Lake Mendota, and exploring local shops on State Street, to the gorgeous views at Olbrich Botanical Gardens, there’s always something for residents and their visiting guests to enjoy.

Senior living options offered

Assisted Living

Memory Care

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Amenities
at Bay Harbor Memory Care and Assisted Living of Madison

Healthcare Services

  • Staffing & Ancillary Services
  • Medication Management
  • Memory Care
  • Diabetic Care
  • Incontinence Care
  • Non-Ambulatory Care

Meals & Dining

  • Meals Provided
  • Vegetarian
  • Guest Meals
  • Professional Chef
  • Gluten-free
  • Low / No Sodium
  • Special Dining Programs
  • Anytime Dining
  • Restaurant Style Dining
  • No Sugar
  • International Cuisine

Room Amenities

  • Air Conditioned
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Ground Floor Units
  • Bath Tubs
  • Full kitchen
  • Respite or Short Term Stays Offered
  • Kitchenette

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro
  • Bar or Pub

Transportation & parking

  • Uncovered Parking
  • Transportation at Cost
  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Covered Parking
  • Resident Parking Available

Pets

  • Dogs Allowed
  • Weight Limit (lbs)
  • Cats Allowed

Common areas

  • Barber Shop
  • Indoor Atrium
  • Outdoor Common Areas
  • Butterfly garden / Hummingbird garden
  • Central Fireplace
  • Outside Patio
  • TV Lounge
  • Indoor Common Areas
  • Library
  • Computer or Media Center
  • Main Street Shops
  • Beauty Salon
  • Meeting Room

Recreational areas

  • Fitness Center
  • Jacuzzi
  • Game Room
  • Raised Garden Beds
  • Arts and Crafts Center
  • Movie or Theater Room

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Activities

  • Forever Fit
  • Stretching Classes
  • Trivia Games
  • Intergenerational Programs
  • Art Classes
  • Devotional Activities Offsite
  • Other Religious Services
  • Wii Bowling
  • Brain fitness / Dakim
  • Birthday Parties
  • Day Trips and Outings
  • Wine Tasting
  • Karaoke
  • Devotional Activities On-Site
  • BBQs or Picnics
  • Tai Chi
  • Community Service Programs
  • Live Dance or Theater Performances
  • Dances
  • Montessori Programs
  • Pet-focused Programs
  • Yoga / Chair Yoga
  • Reminiscence Programs
  • Water Aerobics
  • Cooking Classes
  • Visiting Chaplain or Priest
  • Jewish Services
  • Gardening Club
  • Happy Hour
  • Activities Off-site
  • Live Well Programs
  • Mormon/LDS Services
  • Activities On-site
  • Protestant Services
  • Catholic Services
  • Educational Speakers / Life Long Learning
  • Visiting Rabbi
  • Live Musical Performances
  • Holiday Parties

Compare

Bay Harbor Memory Care and Assisted Living of Madison community exterior
Bay Harbor Memory Care and Assisted Living of Madison

1936 Tennyson Lane, Madison, WI 53704

Pepperwood Senior Living and Memory Care at Madison patio
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2879 Fish Hatchery Road, Fitchburg, WI 53713

The Waterford at Fitchburg in-unit ktichen
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Charter Senior Living of Madison
Charter Senior Living of Madison

5601 Burke Rd, Madison, WI 53718

3.0
Review score
11 reviews
3.0
Review score
11 reviews
5 star
9%
4 star
36%
3 star
37%
2 star
18%
1 star
0%
9.7
Review score
68 reviews
9.7
Review score
68 reviews
5 star
55%
4 star
22%
3 star
13%
2 star
6%
1 star
4%
9.6
Review score
129 reviews
9.6
Review score
129 reviews
5 star
57%
4 star
30%
3 star
7%
2 star
4%
1 star
2%
9.0
Review score
20 reviews
9.0
Review score
20 reviews
5 star
40%
4 star
45%
3 star
10%
2 star
5%
1 star
0%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

1

Assisted Living

Reviews

for Bay Harbor Memory Care and Assisted Living of Madison

3Review score11 reviews
3.0
Review score
11 reviews
5 star
9%
4 star
36%
3 star
37%
2 star
18%
1 star
0%
Write a review
A Place for Mom has scored Bay Harbor Memory Care and Assisted Living of Madison with 3 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Bay Harbor Memory Care and Assisted Living of Madison has 11 reviews with an average "overall experience" of 3.4 out of 5.
Overall Experience
3.4
Cleanliness
4.0
Friendliness
4.3
Care Services
2.9
Staff
3.9
Meals & Dining
2.9
Activities
4.0
Value for Cost
3.3
A Place for Mom has scored Bay Harbor Memory Care and Assisted Living of Madison with 3 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Bay Harbor Memory Care and Assisted Living of Madison has 11 reviews with an average "overall experience" of 3.4 out of 5.
Parent company
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-11 of 11 reviews
Anonymous - Family/friend
Assisted Living
July 8, 2025
3.0
Verified Review
Do not recommend
The facility was nice and clean. I don't know if I would recommend this place if you don't visit every day. The management couldn't care less about your concerns. The staff was excellent in my opinion . The food was terrible and if you didn't want what was offered you could get a salad or hot dog or peanut butter sandwich. For as much money as you pay it's really sad. They were short of staff always. The nurse [name removed] was very good but she started little before my sister passed. My sister was very happy with her room but sometimes didn't get the help she needed so she would call me at home and I would call and no one would pick up the phone! That would be after 8 and I would have to go there or she would call me back saying that someone came to take her to the rest room. I noticed that they never gave her ,her toothbrush. Just things like that. I loved the staff though . I know it's hard to keep staff but when management is so disrespectful there are alot of other places they can go to work for. I gave [name removed] alot of good feed back which she never asked for but when there was a issue she was very dismisses of me. Which was a big mistake on her part. Didn't even get a sympathy card. I can't recommend this place
Chris - Family/friend
Assisted Living
June 8, 2023
2.0
Verified Review
Our experience / do some research
I would tell others looking that it is important to try to gather other sources of information about any facility. No matter how nice the salesperson is, or what they promise, remember that they may not really have a clue what happens on the unit. Based off of our experience with Tennyson Retirement Living, we would not recommend this facility to others.
Cleanliness
2
Friendliness
4
Value for Cost
2
Care Services
1
Activities
4
Staff
4
Meals & Dining
2
Anonymous - Family/friend
Assisted Living
May 19, 2023
4.0
Verified Review
Recommended
My loved one is currently a resident at Tennyson Retirement Living. Overall, the experience has been positive so far. Like everyone else, they have staffing challenges. But there seems to be some steadiness lately. The facilities are excellent and well kept. The food is average, but not a problem. I would recommend this facility to family and friends.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
4
Staff
4
Meals & Dining
3
E.Bassett - Family/friend
Assisted Living
January 30, 2023
4.0
Modern, Nice Facility/Personal Care
Tennyson Senior Living has always been a really nice facility with great communal spaces, beautiful views & new modern space. Under the new current management there are some really exceptional people that provide excellent care of my parents: Activity Director - [name removed] is kind, compassionate, caring & has created fun activities - movies, bingo, games, book club, happy hour, jewelry making, card playing, nail salon, crafts, & road trips. [name removed] is energetic, smart, creative & actively recruits the residents to participate in the activities. Check out her posts on Facebook. Marketing Director - [name removed] works actively with the residents & has created venues that are warm and inviting. She & [name removed] have created special events such as Casino Night and Candy Canes & Cocktails. RA - [name removed] is a kind, thorough professional & a highly skilled RA. She establishes a high standard of care and attentiveness, is very thorough in her work & is responsive to family concerns & is kind to the residents.
Cleanliness
4
Friendliness
4
Value for Cost
3
Care Services
4
Activities
5
Staff
4
Meals & Dining
3
Dottie - Toured community
Assisted Living
December 31, 2022
5.0
We loved this option
Clean, caring, and well-run. Smaller facility so the residents don't get lost in the shuffle. Lots of activity options to engage residents. Bus available for transportation. Bistro with snack/meal options available outside regular meal times. So many things to like about this facility - just wish they had more for skilled nursing level of care to avoid an eventual move out.
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Response from Bay Harbor Memory Care and Assisted Living of Madison
January 5, 2023
It was so nice meeting you! Thank you for the great review! Please reach out if I can be of any assistance.
Anonymous - Family/friend
Independent Living
November 9, 2022
4.0
Verified Review
Friendly Staff
Friendly staff. The community has nice open area spaces for the residents. The staff communication is usually in person when I come to visit.
Cleanliness
5
Friendliness
5
Care Services
5
Activities
4
Staff
5
Response from Bay Harbor Memory Care and Assisted Living of Madison
November 10, 2022
Thank you for taking the time to share your positive experience!
anonymous - Toured community
Memory Care
July 13, 2022
3.0
Verified Review
tour review
Our family had an in person tour and it was a good tour but the memory care residents were separated from everyone else and it was it was on the second floor and we did not really care for the location at all
Anonymous - Family/friend
Memory Care
June 30, 2022
3.0
Verified Review
Ask more questions; do more research
One of the things I'd share with others is to interview other communities and their staff before committing. Tennyson has a real staffing problem. The building and the facility itself are fine, there are several people who are nice and friendly. But some of the care staff who are directly caring for our loved one, have been questionable. I know right now with unemployment rates finding people to work has been difficult - but when caring for someone who can't care for themselves, hiring people just to hire people might make you settle for "not the best". I've seen some questionable things with the care staff that I didn't like. Others in the family have said the same thing, so it boils down to their care staff. Administration is excellent, but the registered nurse who was in charge was poor. They recently let her go and replaced her, so that's a good thing. There were some things the care staff did that I was not real happy about and we addressed those issues with admin there. They did take some swift action and we've seen a lot of good improvement, but it started out rough. For example: we visited and my loved one's room was filthy, there was so much dust accumulating you could write your name in the furniture with it. There was a lot of clutter with towels and clothes on the bathroom floor, and full baskets of dirty laundry. One time we were there and my loved one was the only person in the common area. The TV was on and the staff were watching things that were not suitable for the residents. The show that was on was for the staff, and not something my loved one would want to enjoy or watch. For what we pay - what the seniors want to watch, should be what's on the screen. We've voiced our issues and they did take swift action and corrected most of it. Our loved one's room is very clean and tidy now, they've also changed out some of the staff. It's gotten better; but when we went and interviewed initially we only saw 1 or 2 of the staff and didn't have the opportunity to see who would be taking care of our loved ones needs. So I'd recommend others to really investigate the place as a whole. Another thing I've noticed are the meals. My loved one has difficulty getting to the dining room, so some meals are brought to their room in a box. There has been a question of, how warm are they when they get to the room, etc.? I would recommend Tennyson to invite a couple family members to have a meal there, to make sure it's food that their loved one would enjoy. Overall, we have no intent on moving our loved one, we'd like them to stay. We have a good relationship with the admin lady and it is getting better. Although it did indeed start out a bit rough and a little questionable in the beginning; they did explain how hard it is to find people. Regardless, we've seen some good turnaround so far.
Cleanliness
5
Friendliness
3
Value for Cost
3
Care Services
2
Activities
4
Staff
2
Meals & Dining
4
anonymous - Family/friend
Memory Care
May 16, 2022
2.0
Verified Review
Disappointed
The staff in memory care are not properly educated on how to work with the residents and they are not staffed accordingly either, the staff to resident ratio is insufficient for the amount of residents that they have. In terms of the cleanliness, my loved one had feces on the shower chair and when I came back to visit a few days later it was still there. We have had many concerns, especially with medications. I will say that administration has been responsive in trying to get to the source of the problems.
Cleanliness
2
Friendliness
4
Value for Cost
3
Care Services
1.5
Activities
3
Staff
3.5
Meals & Dining
2.5
anonymous - Toured community
Memory Care
May 11, 2022
3.0
Verified Review
tour review
Our family had an in person tour and it was just okay, we were not all that impressed. The rooms were smaller, it was more expensive and the staff members were not that friendly
Anonymous - Toured community
Independent Living
April 1, 2022
4.0
Verified Review
My Tour Experience at Tennyson Retirement Living
They only had studio rooms available and this was a drawback. The building felt cold in nature to me during the tour.
Viewing 1-11 out of 11 reviews

Neighborhoods
around Bay Harbor Memory Care and Assisted Living of Madison

See what the neighborhood has to offer and what’s nearby:
Bay Harbor Memory Care and Assisted Living of Madison in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Wisconsin’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Wisconsin’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions
about Bay Harbor Memory Care and Assisted Living of Madison

Bay Harbor Memory Care and Assisted Living of Madison offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Bay Harbor Memory Care and Assisted Living of Madison 3 out of 10 using our proprietary review score.   We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.   Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (608) 286-1410 to reach a resident at Bay Harbor Memory Care and Assisted Living of Madison.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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