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Autumn House West

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914 W Market St, York, PA 17401

For pricing & availability:
(866) 374-4058
7.7
Review score
52 reviews
Add review
7.7
Review score
52 reviews
5 star
31%
4 star
43%
3 star
10%
2 star
8%
1 star
8%
See all reviews
7.9
Review score
626 reviews
21 facilities
Autumn House West
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Autumn House West
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Anonymous
-
Child of resident/client
5.0
Great and Friendly Staff; Your Wish is Their Command!!!
5 on each. Although Mom was only there for a short time care was excellent and everyone was so friendly. I was impressed either way the entire experience. I was sorry that Mom was not in a position to participate in any of the activities.

About the facility
Autumn House West

Autumn House West is an assisted living community located in York, Pennsylvania. At our home, we offer a wide variety of community features. From regularly scheduled on-site activities to off-site events and adventures, we want our residents to enjoy all that life has to offer. We don’t expect you to move in without your furry companion, so we welcome dogs and cats in resident rooms. Our purpose-built community provides supportive individualized care to each and every resident. The attentive care staff of Autumn House strives to create an environment that caters to everyone's unique needs. Visiting loved ones are more than welcome to utilize our free guest parking spaces. If you’d like to learn more about what Autumn House can offer you, contact a Senior Living Advisor!

Community Services

At Autumn House West, we provide a restaurant-style dining experience with a personal chef and kitchen staff who prepare three meals a day. We also offer specialized dining programs designed to help seniors meet their nutritional needs. To help ensure residents enjoy a diverse cycle of events and recreation, we employ a full-time activities director, and love to celebrate holidays and birthday parties and provide regular musical entertainment. Our specially curated on-site activities...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for Autumn House West

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo

Memory Care

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Autumn House West

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Compare

Autumn House West
Autumn House West

914 W Market St, York, PA 17401

Senior Commons at Powder Mill
Senior Commons at Powder Mill

1775 Powder Mill Road, York, PA 17403

The Residence at Fitz Farm
The Residence at Fitz Farm

2200 Springwood Rd, York, PA 17403

Autumn House East
Autumn House East

2618 E Market St, York, PA 17402

7.7
Review score
52 reviews
7.7
Review score
52 reviews
5 star
31%
4 star
43%
3 star
10%
2 star
8%
1 star
8%
9.6
Review score
123 reviews
9.6
Review score
123 reviews
5 star
54%
4 star
28%
3 star
7%
2 star
3%
1 star
8%
9.5
Review score
10 reviews
9.5
Review score
10 reviews
5 star
80%
4 star
20%
3 star
0%
2 star
0%
1 star
0%
9.3
Review score
73 reviews
9.3
Review score
73 reviews
5 star
45%
4 star
36%
3 star
14%
2 star
1%
1 star
4%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Amenities
at Autumn House West

Healthcare Services

  • Diabetic Care
  • Memory Care
  • Incontinence Care
  • Medication Management
  • Staffing & Ancillary Services
  • Non-Ambulatory Care

Meals & Dining

  • Restaurant Style Dining
  • Meals Provided
  • Guest Meals
  • Low / No Sodium
  • Professional Chef
  • Special Dining Programs
  • Gluten-free

Room Amenities

  • Air Conditioned
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Bath Tubs

Community Amenities

Transportation & parking

  • Complimentary Transportation
  • Uncovered Parking
  • Resident Parking Available

Common areas

  • Meeting Room
  • Outdoor Common Areas
  • Indoor Common Areas
  • Library
  • Beauty Salon
  • Barber Shop
  • Outside Patio

Recreational areas

  • Raised Garden Beds

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Live Dance or Theater Performances
  • Wii Bowling
  • Holiday Parties
  • Devotional Activities On-Site
  • Sensory-based Programs
  • Bible Study Group
  • Activities On-site
  • Catholic Services
  • Stretching Classes
  • Birthday Parties
  • Visiting Chaplain or Priest
  • Other Religious Services
  • Happy Hour
  • Reminiscence Programs
  • Activities Off-site
  • Karaoke
  • BBQs or Picnics
  • Live Musical Performances
  • Devotional Activities Offsite
  • Protestant Services

Reviews

for Autumn House West

7.7Review score52 reviews
7.7
Review score
52 reviews
5 star
31%
4 star
43%
3 star
10%
2 star
8%
1 star
8%
Cardinal Senior Living
7.9
Review score626 reviews21 communities
Write a review
A Place for Mom has scored Autumn House West with 7.7 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, Autumn House West has 52 reviews with an average "overall experience" of 3.8 out of 5.
Overall Experience
3.8
Cleanliness
4.0
Friendliness
4.1
Care Services
3.7
Staff
4.1
Meals & Dining
3.9
Activities
4.0
Value for Cost
3.9
A Place for Mom has scored Autumn House West with 7.7 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, Autumn House West has 52 reviews with an average "overall experience" of 3.8 out of 5.
Parent company
Cardinal Senior Living
7.9
Review score626 reviews21 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 52 reviews
Marcia M - Family/friend
Assisted Living
October 24, 2025
1.0
Minimum care for assisted living
I was very unhappy with the management at this facility. My mother gets not even the minimum care. Med techs are the only people I see when I stop after 6 pm. I have sent letters to both Resident care coordinated and also acting site supervisor since my mother arrived [date removed]. I do not feel there was any attempt to address the issues and have Never been contacted by either of these persons. We are leaving this facility at the end of Oct and would not refer to this facility at this time
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
3
Staff
1
Meals & Dining
3
Response from Autumn House West
October 31, 2025
We’re sorry to hear about your experience and appreciate you taking the time to share your concerns. At Autumn House West, we take all feedback seriously and strive to provide the highest quality care and communication for our residents and their families. Due to privacy regulations, we can’t discuss specific resident situations publicly, but we welcome the opportunity to speak with you directly to learn more and address your concerns. Please contact me directly at apalmer@autumnhousewest.com so I can better understand and address your concerns. -Amanda Palmer Executive Director
Anonymous - Family/friend
Assisted Living
September 16, 2025
5.0
Verified Review
Great and Friendly Staff; Your Wish is Their Command!!!
5 on each. Although Mom was only there for a short time care was excellent and everyone was so friendly. I was impressed either way the entire experience. I was sorry that Mom was not in a position to participate in any of the activities.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Connie - Family/friend
Assisted Living
September 3, 2025
3.0
Verified Review
Review for Autumn House West
They need to understand they are not babysitters. They need to remember it is not a nursing home, but a retirement community.
Anonymous - Family/friend
Assisted Living
August 29, 2025
3.0
Verified Review
Review for Autumn House West
The staff is very nice and listens to concerns. Seems like they may need more staff to take care of patients. Takes longer than 5 minutes to get someone to respond and sometimes had to hit the button more times. Had concerns where they didn't shower her for over a week the one time so you have to aware of what's going on so you can let them know. Had an instance where the bathroom toilet was left very dirty and had to bring it to their attention 2 times. My mom was only there 2 months and loved the gentleman on the second floor. He was always there to help her. They were very good at letting me know if something was out of the ordinary and they had to call 911.
Anonymous - Family/friend
Assisted Living
June 5, 2025
4.0
Verified Review
Review for Autumn House West
Recommend using a doctor that is able to take care of all medical needs and comes to the "home". Especially if staff is administering insulin or other special needs. Staff needs training on insulin administration. We had various life threatening issues due to staff's lack of understanding insulin and special needs.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Staff
4
Meals & Dining
4
Anonymous - Family/friend
Assisted Living
May 7, 2025
3.0
Verified Review
Room for improvements
No actual nurses on site over weekends. Evening shift too busy chatting with other staff members to pay attention to call buttons. Usually takes up 2 hours to answer on night shift. We have regrets. Activity personal are top notch!
Cleanliness
4
Friendliness
4
Value for Cost
2
Care Services
2
Activities
5
Staff
3
Meals & Dining
3
Anonymous - Family/friend
Assisted Living
April 18, 2025
1.0
Verified Review
Autumn House West
This place was not very good--she was only in there for a very short time but the time she was there they weren't very responsive. The ladies in the office were extremely nice though. It was a pretty old facility. We pulled her out in less than a month.
Steven - Family/friend
Assisted Living
March 14, 2025
2.0
Verified Review
Would Not Recommend! Don't Waste Your Money!
I would give the staff category a lower rating if I could. The place was pretty clean. Other than that, I don't have much good to say about the place. Definitely would NOT recommend it! My parents definitely didn't like it
Cleanliness
4
Friendliness
3
Value for Cost
2
Care Services
3
Activities
3
Staff
1
Meals & Dining
2
Lars L - Resident/client
Assisted Living
January 10, 2025
4.0
It's ok
Always difficult to get healthy meals for diabetics. Some equipment fails: one elevator was out for 2 weeks emergency generator has been out for months I love to sing but there are not enough other singers to sing 4 part harmony.
Cleanliness
4
Friendliness
3
Value for Cost
3
Care Services
4
Activities
3
Staff
4
Meals & Dining
3
Anonymous - Family/friend
Assisted Living
November 22, 2024
4.0
Verified Review
Autumn House West review
Our experience was much better when we switched doctors that would come into the facility. Also, when Mom began hospice care, it was a godsend. The hospice staff took care of a lot of the personal needs that she was not able to do herself. I feel the staff is better suited for a resident that has a lower need of assistance. Our mother had a high level need of assistance and the call bells were not answered in a timely manner. I must say, I feel most of the staff was very caring
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
5
Staff
4
Meals & Dining
4
E N - Family/friend
Assisted Living
June 22, 2024
4.0
Nice lower income facility with good staff
Staff is experienced and friendly. Nice facility for those with limited income/financial savings. Regular activities for residents. Facility could use some updating as it is an older building. Overall very pleased.
Cleanliness
4
Friendliness
5
Value for Cost
4
Care Services
4
Activities
4
Staff
4
Meals & Dining
4
Anonymous - Family/friend
Assisted Living
May 7, 2024
3.0
Verified Review
Hoping for improvements
My mother complains a lot about everything. She says that the food is bad, they lose a lot of clothing, not happy with the care, and I guess they have mice. Based off of our experience, I would not recommend Autumn House West.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Staff
3
Meals & Dining
3
Gareth - Family/friend
Assisted Living
April 23, 2024
5.0
Verified Review
A retirement community that truly cares
In short, they were amazing! All the way up until her passing on [date removed] She's with Jesus now so it's bittersweet! I'll see her again! Some of the things I liked about Autumn House West: Catered to her every need. Communicated with me and kept her privacy when people would call or visit. (They didn't tell anyone about her dementia, had to ask me her POA) . Clean rooms! . Internet for their gizmos and gadgets... Plenty of activities! She was a Bingo queen! Made lots of friends even though she was only there for 8 months; the staff practically forced her to participate once she was settled in! Haha! It took almost 2 months but she "surrendered" and ended up really enjoying herself! They were compassionate about her every need. Frequent trips for the residents to do. Residents (as long as not a "flight risk") would have freedom to walk to the stores downtown. (CVS, dollar general, local shops!). Left her alone if she wanted. Allowed cell phones and iPads and most creature comforts we take for granted. Lastly, it didn't smell bad! ANYWHERE. [name removed] is running an amazing place.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Toured community
Assisted Living
May 2, 2023
5.0
Verified Review
Great!
I toured Autumn House West when seeking Assisted Living for my loved one. The tour and the facility were great! The cleanliness and friendliness were very good. The atmosphere and my tour guide were great, also!
Terri - Family/friend
Assisted Living
April 25, 2023
5.0
Verified Review
Would Recommend
We've had an overall great experience with Autumn House West. The staff are very friendly, rooms are nice, and it's an excellent value for the money spent.
Cleanliness
3
Friendliness
5
Value for Cost
5
Care Services
4
Activities
4
Staff
5
Meals & Dining
4
K B - Family/friend
Assisted Living
April 20, 2023
4.0
Verified Review
Helpful and Caring Staff
I really do think they try to make everyone feel welcome. From Day 1, they would call my brother by his name which I know made him feel good! Nursing staff is good with meds, they have a few that there have been issues with, but honestly if you talk to the head nurse, she takes care of it. I would say that I email them if I have any concerns and they are very good at addressing them!
Cleanliness
4
Friendliness
5
Value for Cost
4
Care Services
4
Staff
4
Meals & Dining
3
Anonymous - Toured community
Assisted Living
February 20, 2023
4.0
Verified Review
My tour of Autumn House West
I toured this community and it was good!
Jennifer L - Family/friend
Assisted Living
October 17, 2022
4.0
Verified Review
I like it there.
Cleanliness
4
Friendliness
4
Care Services
4
Activities
4
Staff
5
Meals & Dining
5
David - Family/friend
Assisted Living
September 19, 2022
4.0
Verified Review
Friendly Staff
My loved one seems like to like the food. They have Bingo, and different activities for the residents. The other residents have been very nice, and are very friendly. I picked this place because of the great location, they had an opening available , and theywere able to meet the needs of my loved one. They seem to work with you and make accomodations for your loved one.
Cleanliness
3
Friendliness
5
Value for Cost
4
Care Services
4
Activities
4
Staff
5
Meals & Dining
4
anonymous - Family/friend
Assisted Living
July 27, 2022
5.0
Verified Review
5 star review
Overall we have had a good experience at Autumn House West. I would tell others just make sure you have all of the information before moving in.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Staff
5
Meals & Dining
5
Viewing 1-20 out of 52 reviews

Neighborhoods
around Autumn House West

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Pennsylvania’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Pennsylvania’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions
about Autumn House West

Autumn House West offers Studio, 2 Bedrooms and 1 Bedroom. Learn more.
A Place for Mom has scored Autumn House West 7.7 out of 10 using our proprietary review score.   We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.   Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (717) 845-7214 to reach a resident at Autumn House West.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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