2nd Family - Eldersburg

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2nd Family - Eldersburg

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I know sometimes that it is hard to set up schedules with caregivers but that what we want is a permanent one and we have chosen[name removed] Hung before but she was always assigned to somebody. She was an overall asset to the company and very very conscientious of doing things without even asking for. But unfortunately, she quit the job and we were devastated. But we all has to fine a better job right. Anyway, the rest of the caregivers were ok giving care. We really appreciate Second Family for the help. God Bless us all and have a great day.\nRespectfully, \n[name removed]","reviewerDisplayName":"Earskine C","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"Many Thanks to you ??","reviewContent":"The 2nd Family aids that came out to take care of my dad were absolutely amazing?? They cared for him as if he was their father??. Everyone that joined my team was so compassionate, willing to do anything they could to make things better. Everyone as so nice and easy to get along with. I appreciated when I felt that an aid was not a good match that 2nd Family listen. What ever request I made concerning scheduling was accommodated. Thank you so much for making this time with my dad so special ??","reviewerDisplayName":"Selina Hill","experienceTypeId":6,"experienceTypeName":"Other"},{"reviewTitle":"My only regret is that we did not call sooner!","reviewContent":"We needed more around-the-clock care for my grandmother, and we reached out to 2nd Family. [name removed] and [name removed] patiently answered our questions and made the process flow effortlessly. [name removed], our RN to manager, was patient with my grandmother and asked her specific questions to understand her needs. As her health worsened, she became anxious and hunched over, causing her pain. 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1384846

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1532 Liberty Road Suite 105, Sykesville, MD 21784

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A family-owned business, 2nd Family began in 2011 as a result of our own experience in searching for in-home care for our own loved one — our grandmother. We discovered first-hand that there was a huge void between the level of care available and the level of care that we wanted for our own loved one. It was frustrating and emotionally draining. Having gone through the process of trying to find someone to care for our loved one, we immediately felt compelled to fill that void and help others dealing with similar situations.<br> <br> 2nd Family is the proud recipient of the prestigious <b><i>SeniorAdvisor.com Best of In-Home Care</i></b> award two years in a row, having been recognized in 2016 and 2017 for outstanding home care.<br> <br> Our best-in-class service includes a dedicated RN to manage your care, highly trained and certified CNA and GNA caregivers, and the latest technology to assist in delivering superb care at an affordable rate.

A family-owned business, 2nd Family began in 2011 as a result of our own experience in searching for in-home care for our own loved one — our grandmother. We discovered first-hand that there was a huge void between the level of care available and the level of care that we wanted for our own loved one. It was frustrating and emotionally draining. Having gone through the process of trying to find someone to care for our loved one, we immediately felt compelled to fill that void and help others dealing with similar situations.<br> <br> 2nd Family is the proud recipient of the prestigious <b><i>SeniorAdvisor.com Best of In-Home Care</i></b> award two years in a row, having been recognized in 2016 and 2017 for outstanding home care.<br> <br> Our best-in-class service includes a dedicated RN to manage your care, highly trained and certified CNA and GNA caregivers, and the latest technology to assist in delivering superb care at an affordable rate.

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