Sunny Hill Management Co. Inc.

The food is good with a good variety for the residents to choose from, and they have a new chef. They have been taking the residents on tours and other recreational games for the residents to choose from. I would look around to compare, you will probably that what Grossmont Gardens if offering is the top notch for money. The community is situated on a hill; however the assisted devices can be difficult to get out of the community for those that need assistance with canes, walkers, or wheelchairs.

We chose Grossmont Gardens because of the type of care that they provided. He loves the food and has gained weight which is awesome, they have a variety on the menu and is able to choose what he wants to eat for each meal. The staff are very accommodating with zoom visits, we recently got into a different tier and they are starting to do outdoor visits which is wonderful. I would definitely recommend them to others looking

The staff members at the community are excellent, and even though our loved one does not always participate in the activities we do know they offer them

We chose Grossmont Gardens because of the proximity to family, recommendations from friends and family members, and their good reputation. My dad was in memory care unit and his room was plenty big for what his needs were. The thing that stuck out to us most about this facility was the caring staff members. I would highly recommend.

My husband loved this community, he wasn't too active but there were activities to do. Very home-like community, nice remodeled, new carpet and new paint, rooms were a good size and comfortable. The food was cold but the quality was good. I would definitely recommend this community

I love their staff. The rooms are comfortable and they are kept super clean. The entry process was amazing. The admissions person was like an angel. Overall, everything has been really good. The communication is great. The head nursing staff are incredible. The only negative is that the food isn't desirable.

My mother and a brother have lived in a studio apartment in the assisted living section for almost two years, fondly referred to as the "Gardens". They have often told me that they really like living here. I visit quite often and am always impressed by the good attitudes of the staff and the respect they show the residents. Whenever a nurse is requested they attend to the situation immediately. I'm always impressed with how quickly they respond. If there has ever been an emergency I get a call right away. I have peace of mind knowing my mother and brother are in good care. There has been a change of management recently and we have noticed an improvement in the meals, landscaping and building repairs. Any call for mantainence is handled promptly. I highly recommend Grossmont Gardens for anyone looking in the La Mesa area.

I love this place. My Dad is a resident there and myself and all my family really enjoy visiting him there. Dad is super happy and content at Elmcroft.

Another great facility that had a special twist that she loved and it afforded her a little more privacy. It was called the Alcove. This is the one we chose. I will be getting the papers processed for rental. Thank you so much.

It starts from the very top. I think Elmcroft corporate structure has a lot of quality control in place, but also in Elmcroft of La Mesa, the directors really care and are very knowledgeable, the resident services director communicates well with care takers and makes sure everything is done appropriately, the executive director is very involved and activities are always a delight. It's always nice to come in and being met with smiling faces.

Among the reasons why we selected this facility for my father-in-law were its affordability, the friendliness and can-do spirit of the staff, the spacious room size, and the apparent satisfaction of the residents already there. We toured with [name removed], who was the most personable and knowledgeable employee to give us a tour during our journey to find assisted living for my dad-in-law. While on the tour, residents and staff alike were polite and smiling at each other, with one resident even sharing, "I love it here, and they don't pay me to say that!" The spacious one-bedroom my dad-in-law has is quite a value, as other facilities charge as much or more for a studio. The response time between when my dad-in-law pushes his pendant and a staff member comes to answer has been really good. So far, I don't think he's waited longer than 10 minutes. The first time he tried it was 3 minutes. The nursing home he transferred from had nowhere near those response times and overall lacked the politeness this staff has. Speaking of nursing home, we had just a 48-hour notice to move him when we were informed that Medicare only paid for a month.(Not sure why they couldn't have told us that from the beginning.) We had some hints he'd be let out soon, so we had stated some tours already, including at Brookdale Magnolia, in the weeks prior to his discharge. The Brookdale Magnolia staff took on so much of this hurried transition, from his assessment with their nurse, to calling the nursing home to prod them along to releasing the physicians report, to their nurse asking if she could be included via speakerphone to listen to my dad-in-law's discharge meeting to make sure she understood the care plan he would need. [Name removed] and [name removed] especially were always on top of things to let us know where things stood in the process and ask how they could help us. As stressful as the sudden move was, it would have been much worse without all their help. He has settled in more and seems to enjoy the food here much more than he did at the nursing home.

Mom has been living there a few months now. I spent quite a while finding the right place and Grossmont Gardens seems to be it. So far she loves it. I have lunch with her a few times a week and the staff is helpful, she likes the food and we've encountered no problems at all. The grounds are quiet and well tended - it's peaceful and mom likes it. This has met all our expectations and then some.

Awesome!

Yes our mother was there 4 years until while being pushed in a wheel chair in her room put her feet down and went head first to the floor out of the wheel chair. I couldn't believe the care giver could not grab her, how fast can you go in a small room? Any way huge lump on her head, next day throwing up, then went into a coma and died 11 days later at a hospice house. Mom had some dementia but was in good health, and was on no medications. perfect blood pressure. Never received any report on the accident. Not even a sympathy card. They raised her monthly fees $250.00 a month every year, so get a long term price at signing, because they will raise it every year. Where ever your loved one is, you must show up and be her advocate!! We are checking into all avenues of recourse so this never happens to anyone else.

My mother-in-law was at Grossmont Gardens in independent living for about 3 years and loved it there. She enjoyed the people, all of the activities and the food. The employees always watched out for her. Our experience was a wonderful one and would highly recommend.

My Mom loves it there. She quickly made friends and the staff has been wonderful. They do monthly birthday parties for the residents. Hers is in August and she talked about that party for weeks. She uses the shuttle to go to doctors’ appointments and shopping and has gotten more independent since moving there. I give it two thumbs up.?? ??

I really liked this property. Both the studio and one bedroom units were very spacious. I especially liked the wheelchair-accessible shower stall in both units. [Name removed] was a very gracious tour guide and I was impressed with the friendliness of the other staff. Although the property was a little older, it was very well maintained.

Beautiful facility. But you have to bring you own furniture. Highly in convenient during this stressful time. Very nice place though. I spoke with [name removed] (I (I think) on the phone and she is quite lovely and very helpful. The weekend staff was very nice as well.

I was looking for facilities for my Husband that offered respite care. We ended up picking this community because they were the only place with an opening due to the recent fires in the area. The staff members here checked on my husband frequently and they seemed to be very courteous. They helped him bathe regularly and they even got him a lift chair to help him. For amenities they had a TV in his room, full access to the internet, and a restaurant that looked really nice. I would recommend this facility to other families.

This community has been everything we expected and more. They are providing my sister and I with everything we need and they treat us like queens. The whole facility just feels warm, comfy, and like we’re at home. The food is good, the menu is good, and they have an excellent chef. You can even request a special meal and they will give it to you. For activities, they offer things like live entertainment, a lot of get-togethers, bingo, poker, and bible study. I would definitely recommend this facility. They give us everything that we could want.