Sundale Senior Living

Wonderful place just a little short on parking. Really nice place in The Woodlands but a little expensive for my mom. High community fee!

Very nice facility. Staff was pleasant. Possible location. Right size.

Everyone at Reunion Court has been very kind and helpful. My mother is very happy living here. I feel confident that she is in good hands.

This is a smaller community than other places I had toured while looking for a place for my Father. If we would have brought him here, he would have had his own room and I didn’t want that. The staff wouldn’t have known what he was doing in his room. I don't think they would've noticed the small things like if my Dad needed a shower, if he wasn't drinking water, or if he became incontinent. He needs more structure than what they would be able to provide. The staff members seemed very good and they knew all of the resident’s names. They truly understood what was going on with the residents. The only thing I didn’t like is that there wasn’t a good ratio of staff versus residents. There’s no way they could be aware of when everyone needed help going to the bathroom. I would recommend this facility to other families.

The staff at Brookdale The Woodlands took amazing care of my mother in law for the last 8 months of her life. We will be forever grateful for the level of care and compassion that she received. We never had to worry that she was being [Removed] or mistreated. The staff went out of their way to make her happy and comfortable.

We toured this community. The staff was nice caring and able to answer the questions that we had on the care that would be given. We did like the menu of the meals. This community does have a lot of nice activities. We would recommend that families tour this community for the care of a loved one.

Mom is doing much better since the move to the community Brookdale The Woodlands! The staff have done a great job administering her medications as required and her health has improved. The community is very well kept and clean throughout. They offer a variety of activities. Most recently mom has enjoyed participating in playing bingo. I couldn't have done it without A Place for Mom!

Overall it's fine there and I never have to worry that my parent isn't safe. Everyone there tries their best. The place could be kept cleaner in my opinion. I see the staff hard at work cleaning, but some areas look disgusting. I know it's hard. Several staff members have left but overall the staff have been nice. It's really, really hard when a staff member leaves because my parent has to get used to a whole new person she doesn't recognize. I realize it's an extremely hard job. Quality of care would probably be better with more staff. Some of the better staff have left but there are a couple of "superstars" still there. Presently my parent has temporary staff from an outside caregiving agency assigned to her room. She never knows who she's going to get and they don't "know" her and her idiosyncrasies. The meals aren't very good at all and don't seem or look nutritious. The activities are the best part about the place is the lady who does the activities! Too bad she can't be there seven days a week. Mom is bored when the activity person isn't there. I wish they could clone her. This past year has been manageable for our budget and a great value, however I was told the prices will increase substantially for the upcoming year and that makes me worry)

I love the overall feel of the community and the connection the staff make with residents and visitors. It is sparkling clean and fresh and a lovely environment. I am unclear about the way they reached their calculation of the cost of the care services that are beyond the flat fee, based on the 1-5 rating, and that an issue I intend to get clarification on.

The staff at Reunion Court do their best with the diverse abilities of the residents here at this facility. However, they could use more staff. At times, staff aren't around because they are busy with residents and other duties. Trouble calls go unanswered and unresolved sometimes. Also, maintenance staff seems non existent and broken things (toilet paper holder, plumbing) take forever to get attention. The concierge staff are awesome and know how to get answers. The move in process was fine, no issues. My loved one doesn't complain about the meals, but they don't serve anything that I personally would eat. It is frozen dinner type of quality. The activities seem inconsistent at times. My loved one finds them mostly boring. The health aides are marvelous, dealing with accidents and messes. They are angels. This is a Memory Care facility and my loved one finds herself bored and trapped in a small space. It would be nice if this facility had outings for the more capable residents on the Memory Care side. I enjoy interacting with the friendly staff and they truly seem to care for my loved one and all of the other residents. I would recommend the facility to others because the care staff are so wonderful.

They are all so very friendly that it overshadows anything we don't like about the facility. They could improve by hiring a few more aides for busy times. Sometimes you have to wait awhile for help to come. The room sizes and accommodations are very nice. If anything needs fixing, the maintenance comes quickly. I would recommend Reunion Court of the Woodlands.

We really appreciated the fact that took a big interest in our loved one and made big efforts helping her get adjusted during her first few weeks at the community. It makes us feel better and more comfortable knowing she is in a place where the staff are looking after her well being. Based on our experience we would recommend this community to other families.

During our tour the facility was clean, staff were friendly, it was overall a really nice place but very expensive.

I would tell others that is typical. The meals are sorry. Other than the meals it is acceptable. If they have activities I don't know anything about them. As I've not been involved in any that have been offered potential.

A nice homey atmosphere. Staff were pleasant and interacted with residents. Rooms were clean and have showers in every room. A semi private room each resident has a private bedroom and share the bathroom and kitchen area. $2400/o for semi-private

We really liked this community when we toured it and the people we met were nice. This is a multi level community and we were looking for a one floor community.

$4300 f 1bd, $3800 f studio less $1000 thru Sept. includes all utilities including cable except phone. studio does not have LR

This is a nice community, and our tour of it went well. The staff was kind, and informative. Our questions were answered. The community looked good, everything was clean from what we saw. It was a nice experience, but I felt my mother needed more care then they were able to provide.

Overall my husband is doing pretty well since his move to this community. I do like the administration at this community, they have been great to work with. Like at any other community, you have really good care gives, and ones that could be better. He is happy, and comfortable. Everything is working out pretty well, and I would recommend this community.

Thins are going okay. I don't have anything to compare my experience to. From what I have seen, everyone seems to be friendly and the facility is clean.