Radiance Senior Living

This facility is the best option if you need help for your and have to pick a place. The facility is clean and though the facility does need more CNAs, the staff are incredibly accommodating. The maintenance staff are very nice and they let you bring in your own furniture at no cost and decorate the way you want. The meals are great as well! The meals are served in small portions, but they are allowed to get seconds and they get snacks throughout the day. There are activities for residents to be involved in, and it is very evident that the activities director really has a passion for her work, she is just wonderful! The facility is more on the expensive side, but they do negotiate the price. They even have a beauty salon on site! We also love the doctor on staff, she's great! The facility also does allow hospice to come in. Though it is a tough decision to place your loved one in a facility, this is a great place to choose!

This is a wonderful facility! The staff were very friendly and the facility looked clean and well maintained. When looking around the facility, though some residents looked lost, many seemed to be very happy. I was very impressed with the activities that Brookdale had to offer. I also liked that the facility is small enough for my loved one to get the attention that she needs.

They are very willing to work with you on various options. My mom has dementia, but isn't ready for memory care yet. They have been very attentive to her through this rough transition. Even many of the residents have gone out of their way to be nice and helpful. We were pleasantly surprised at how nice the memory care wing was for when mom needs to transition there. This was the best place for the money!

I am very pleased with the communication from the nurses about mom and from the aides about any supplies she may need. When I come see mom (the best way I can with COVID restrictions in place) she is smiling and happy! She tells me the employees are doing a great job caring for everyone and she is glad she chose Brookdale. My mind is at ease with her here, knowing she is safe and cared for. Thank you Brookdale employees!

I liked this community when I visited. The staff I met were nice and the community looked well taken care of. We would consider this community if our loved one decided they were ready to move.

Have only been a couple of weeks. The people are friendly and seem to be well connected to what they are doing. The grounds are well maintained. It was the overall warmth of the community that help us to make our decision.

We chose Hunters Crossing Place because they were very friendly and accommodating and answered all of my questions, just very flexible. I do think that it would be nice if they had more pureed fruit to serve for her. I do also wish they had longer visiting hours, especially since I visit from out of state. Overall it has been a good experience and I would recommend them.

It is just an average facility, nothing really extravagant about it, or out of the ordinary. It seems like every time I ask to get something done, I have to keep repeating myself. They are all good people though, there is nothing bad about them.

Nice, clean, & quiet. Caregivers are courteous and helpful but response time is occasionally quite slow. The whole staff has been very friendly and easy to work with. My mother finds the food quite bland but I think it probably has to be to accomodate everyones needs.

Initial tour was wonderful. Everything looked beautiful. The staff was wonderful in the beginning. However, everything after the time we moved my family member in, then went to [Removed]. The food is beyond bad to say the least, and that's being kind. The food they feed the residence is nothing short of institution food with zero effort put in to make it look or taste anything above that. The only staff that is ever seen on a regular basis is the wait staff, some of whom are less then friendly, and have a permanent look of utter [Removed]. There are other jobs out there people. The ONLY other time you see any staff, is if you go to the front desk, otherwise, they are nowhere around, anf are usually unavailable to residents. No one seems to know anything on the weekends about some of the "amenities" here, making it impossible for family members to assist their loved ones on the weekends. #frustrated!! So, they need to remember who is paying the rent here, and make it worth the residents time and money! [Removed] is to young and inexperienced to have a "lead" position, [Removed], [Removed] needs to go and there needs to be more organization and consideration of the residents. Overall, knowing what I know now, I wouldn't recommend this place at all!

This is the worst assisted living I have ever been in. I would not recommend this facility to even my least favorite person.

HORRIBLE EXPERIENCE!! A lot of these reviews talk about the tour being wonderful, seriously? Of course the tour is great, it’s not until you put your loved one in, pay their astronomical prices that you find out the truth. My mother moved in on a Saturday and on Monday night the Village ambulance *(more about that later in the review) took her to the hospital where she passed away 9 days later. My mother LOVED being there, for the 2 days she was there but even then talked about how awful the food was. My mother had Parkinson for 15 years, was having the beginnings of dementia so I went to “visit” about 2:00 in the afternoon on a Monday. I’m gonna try to shorten this part because it’s painful still, 1 ago tomorrow. I couldn’t find ANYONE that would help me with the simplest of things, help me get her up and down, up and down off the toilet, get her clean from the toilet and it would all start again! Her shaking lasted hours and hours, never saw anyone. Finally she said “I think I’m gonna have to go to the hospital” she NEVER wanted to go to the hospital. I look out the little apartment, no one. Go down the hall, no one. I finally scream out CAN SOMEONE CALL FOR AN AMBULANCE!!!” some little 20 something asked what was wrong, told her and said she would call. The girl came down to my mom’s room, I felt like it was forever and I finally asked “shouldn’t they be here before now”? and she just looked at me like a deer in the headlights because they (ambulance) needed to be rung in (after 10:00 pm) and she’d just been in the room standing around, waiting.... I wanted to shake her!! The ambulance was waiting outside for probably 10 minutes!! Run don’t walk away from Brookdale Village!!

The last review was 100 % accurate. Do not put your loved one here most especially if they are not of mind to know when and what meds they should be getting. Expect them to have to correct the staff often regarding meds even though you will be paying a large fee for meds to given. The nutritional value of the food is lower than what would be found in a homeless shelter.