Phoebe Ministries

Everything went smoothly from the hospital to Phoebe. She just started therapy and so far it is going well. I have not heard any complaints from my mom. She likes her aide and nurse. Everything is neat and clean when we came there. No complaints from my mom and we are happy with the care. If we have questions we go to the person on duty.

My mother in law is getting everything she needs. She is walking and moving a lot better from the physical therapy. All are very friendly not only to my mother in law but to our family too. It was a bit confusing when we first came in. It could have been on our part. I got to see the doctor eventually. The other half of the family would come and not have information.

Phoebe was our first choice. They paired me up with good roommates. All the aides and nurses were absolutely wonderful. They were all so optimistic. They worked me with on all the parts of my body that were not working correctly. They built up my confidence as well as my body. I really, really liked my physical therapist. She was wonderful. All of the aides are 5 star! Everybody was just easygoing and friendly. There was nobody that made you feel like you’re asking for something stupid. They were helpful and encouraging. The breakfast was really good. They keep you in the loop and they let you know where you are at in your care plan.

They appear to be very attentive to my mothers' needs. It's very clean! If my mom doesn't like what they are having for lunch they will get her soup, which is nice because she hasn't eaten well since the injury. You walk in and everyone says "hello, hello!" One thing I really like is when you walk in there, there are not people just lined up in the hall way, strapped in their chairs. If they are in the hallway, they have a nurse with them. The nurses have been really good to my mother. They have also been good to us. My mom's birthday is coming up, and they reserved us a private room for it!

The attention given to him from Phoebe by every person there was great. Anything they did they would call and keep me updated. Prior to this he had gone to another facility and I was not pleased at all. It is night and day. This place is wonderful. The doctor went above and beyond. He was just wonderful. The food was really good. It was absolutely excellent. They kept me informed with everything they did.

Everything went so well at this facility with my mother. I have nothing but good things to say about Phoebe. No complaints so far - it's excellent! Everybody was very friendly, especially the nurses and therapy department. The meals were always hot and looked good. It's always getting cleaned. They always gave my mom her medication when it was needed. I would walk up to nurses’ station, they were always very helpful.

Oh my goodness - this facility is amazing. That is why we have my mother at Phoebe: the excellent care they provide. I would recommend the facility and I have! The nurses are the heart of the rehab and a big part of what makes it so great. The list would go on and on if I mentioned all of the staff members that have especially helped my mother. There are too many to mention. The chaplain has not only has he helped my mother out immensely but he has provided such great services to myself going through this transitional time as a family. Doing chaplain services myself, I go into many facilities. So when I say Phoebe is the best I mean it. My mother really enjoys her food here. When her condition allows her to enjoy the meals she raves about them. I have had amazing communication from the facility. The people take all the time you need to help have been so good about calling. They do not just call during times when it would be mandated by law that they reach out to the family - they have also been very good about calling to provide information and updates. I have really appreciated that.

It was a very nice facility and the people are very nice. I am very pleased with it. The staff are very friendly and it's very clean.

Five stars for everything! From the cleanliness to the care, everything was excellent all the way around! I have nothing but good things to say about our experience with the facility. Everybody was kind and generous. Really, all of the staff were helpful. It was clean through and through, in every area.

The nursing department is great. The PT is terrific. My loved one's medical needs are pretty significant, and they are very, very good at that. My only negative on the whole facility is that it is a little bit shabby and could use some sprucing up.

I'd recommend Phoebe Wyncote!

The staff are very good.

I'd recommend Phoebe!

The nursing staff is very professional. It's wonderful and they do a great job. I am very pleased. It's very clean. My dad is adapting to the stay very well. He is being well taken care of. The administration office is very nice. My father like the day shift nurses. They are very, very good. He is turning into a grump, but they put up with him! Every day we go in there they have been helpful and accommodating. He is getting good occupational therapy, but the physical therapist is not always there when they say they will be. Which disappoints my dad. The meals looks pretty good darn good to me. They look delicious to be honest with you. I think my dad would like more choices. He is tired of chicken. The dining hall is impeccably clean. They have wonderful social services department. I am very happy with our social worker, she is very informative. She and I have nice understanding of when she has to call.

Phoebe Berks is such a great facility. I tell people, look, if you have parents who are in a similar situation and you are caring for them at home - take them here! They are also awesome with their communication. I need to start writing staff names down. There are so many staff members that have been helpful throughout this process. The nurses at this facility do such a good job. The nurses are personable and approachable, they are willing to provide feedback and they are always available when we need them. They have truly made it a pleasant experience. The 6-8pm shift has been especially helpful. The front admin assistant has also been very, very helpful. My mother loves the meals, and especially I would like to mention that my mother is loving the desserts! I will say I would like to see better security at the front of the building for the facility.

The speech therapist was amazing. One of the physical therapists was very helpful. Also, there is an aide on the short-term stay side who is AMAZING! The staff are so good about working in sync between departments. I feel as though I do not have to repeat myself and explain the situation when I am asking a question because they are so aware. Also my loved one is loving the ice cream!

The staff is great. Everybody socializes with each other. They have events all throughout the day. They are very friendly and easy to talk to. We have been very impressed. They have wonderful food, too - they have a caterer that comes in.

The staff are very nice and pleasant. The nurse practitioner is very, very good and the other nurse was very kind and caring. The food is good. I receive phone calls, too. Two therapists came and were very kind and patient and knew what they were doing.

They are doing good job! They are all friendly. We just love the soups.

I already have recommended the facility! The staff have been stellar. They are good about the cleanliness! I appreciated the communication, it just became slightly confusing at times because it was so extensive! If you ask my dad, he would say the meals were better during his last visit. It might also have to do with his dietary changes though.