Highlands Senior Living

Highlands Of Rome is a great place to live. Very clean and well maintained. Great food and some fun activities. Great people and great service. Very friendly staff they make you feel welcomed. I highly recommend it!

I wouldn't send my parents any other place .they care for the residents as if they were there own family . Very clean and all the staff are professional and friendly. Good food and lots of daily activities

The staff is always caring, compassionate, and nonetheless, attentive! Our family truly loved each individual in this facility! I would recommend this stay for anyone looking for a great place for a loved one!

I toured this community during activity hour and WOW so much fun! We was unable to move mom in because upon there evaluation it was determined mom needed skilled nursing but the were so kind to us and even help us find the best skilled nursing facility for my mom.

My mother was a resident here for almost 3 years until she passed. I couldn’t have asked for better angels to care for her. The staff were god sent and went above and beyond for mother everyday. I would highly recommend this place if you are searching for your loved ones.

Workers were really nice and the facility was very clean.

The administrative personnel and staff are very responsive to the needs of the residents of the Gardens. They quickly address any concerns and provide personal attention to my dad. He is well cared for and if something occurs out of the ordinary, the staff are quick to notify me and to interact with me on resolving problems.

I wanted to take a moment to let you know how much I appreciate the care that is given to my MawMaw at this facility. I love the family atmosphere that is in this place! My MawMaw had to have more care than we could give her and it was a very difficult decision to make to place her in another home. After seeing how well [name removed] , the nurse takes care of her gives me peace if mind that she is being taken care of. This is not your ordinary home, it always smells very clean, the cook they have now is fantastic and actually cares about what she is feeding the residents. [name removed] is so very sweet to my MawMaw as well as all the residents, she takes time to make them feel loved and cared for. If you are looking for a place to put your family member I highly recommend Highlands.

My mother lives at the center. She was diagnosed with dementia. Mom can do something’s for herself but needs assistance some times, all the staff are willing and available to help. I have been at this home different times a day and it has always the same helpful, pleasant staff and good atmosphere. It’s not the newest and could use a little sprucing up (which is in progress we are told) but if you’re looking for some place safe and the staff really care about residents this is the place. Everyone I have talk to there is very helpful but the nurse Lisa has been amazing. We just love every one from director to cook and cleaning staff. Thank y’all so much for taking care of our Mom.

Our family had an in person tour with The Landings at Norcross and we thought it was a great tour experience but at the time they were full and had no availability.

The staff is really great!! Most of them have cared for a family member with dementia so they are compassionate for what they do. Very knowledgeable and able to help navigate the resident and family members. Great facility!Love the staff! I spoke to residents and family and all say staff is great. My mother in law is still trying to acclimate, but likes the staff.

The caring staff, life stations, activities and engagement of the professionals here are reassuring and a blessing. They even have pet therapy! Even with the burst pipes after the big freeze last month is testament to their “All hands on deck” teamwork while providing great care.

The staff treated our family and loved one like we were part of their family. It was an awesome experience for us and my loved one! The meals always looked appetizing. The community had lots of activities for the residents to participate in if they would like to. The staff communication with the family was awesome! I can't say enough good about the community! The administrator, [name removed], and these other staff members: [name removed], [name removed], [name removed], and [name removed]are wonderful!

I am completely satisfied with Jackson Oaks. Highly recommend. Staff is wonderful. I have peace of mind knowing that my parents are being taken care of by such caring people.

Good community, too far from where we wanted to be.

They bring people in to give the residents to give them cognitive test. The staff here seem to know a lot about the industry. There is always someone to answer questions and they are very friendly and cooperative. I would for sure recommend this community over some of the others that I have seen. They are having some maintenance shortages but I think that this is the same for everyone with staff.

We had a wonderful tour with The Landings. The only reason we decided against this facility was due to the smaller apartment size.

The main common area of the community would be a 4 out of 5 stars for cleanliness, but the individual house keeping for our loved ones apartment would be about a 3 out of 5 for cleanliness. However the staff members are all very good, we have yet to meet one that is not friendly towards us. They do a really good job with the activities, they always have plenty going on. The issues is, is that they are all repetitive so it sometimes is hard to keep the residents wanting to go back and keeping them engaged. For us, the value for cost is fairly reasonable.

We chose The Landings because staff were very nice, attentive, and understanding of our situation. They really worked with us and we appreciated that. My mom really likes everyone who works here. The location is great and easy to get to. There are a lot of things around it shopping wise. Once covid us under control they are able to go out and do more activities such as go to games or see plays. The only complaint has been the food, she says it is bland so they could use improvement there. I would recommend.