Grand Living

All of the staff has been great [name removed] made it super easy to move in and when they decided Shari needed to be in the memory unit. They made that happen with no issues or effort on our part Even one of the maintenance guys help me with furniture one day by letting me use his cart Like it a lot

We took a tour of Grand Living at Georgetown during our search for an Assisted Living facility for our loved one. Our tour was very nice. This facility was great! The cleanliness and friendliness were great.

The culture and people within a community were of utmost importance to my parents when they were searching for their home away from home. Access to quality healthcare was also a priority, so we were comforted knowing Iowa City's reputable medical services were nearby. My parents also wanted a place to continue their traditions, like family gatherings. Thanks to your support, we will forever cherish the memories created with family celebrating milestones like my parents' 70th wedding anniversary and [name removed] 90th birthday! From the moment you enter, one feels welcome from [name removed] and the front staff. Grand Living at Bridgewater community has a strong sense of camaraderie, which visitors can easily observe by listening to everyone greeting each other by name! Our family is certainly impressed with the vibrant monthly calendar of activities. Thanks to [name removed], who encourages everyone to be physically active, and the facets team, there is always something to capture my parents’ interest!!

We toured this community when we were looking into care options for our loved one. This was a very nice looking place, everything seemed very high end! The facility itself was very nice looking, and the staff all seemed very friendly

Excellent facility. Wonderful staff. Amazing experience. My step father moved in within 2 weeks and has received top care ever since! We are so lucky to have found such an amazing place. Thank you "Aplaceformom" for helping us locate this facility.

This is a more upscale and more independent living. The meals were lovely and the residents looked like they need a little bit of assistance. The price was very good for my parents.

The staff is responsive. They should have a walkin bathtub. Yes I would recommend this community to other families.

First, you should know that my mother never moved into Grand Living, so this is only based on my experience with staff and in-processing. No score for meals/activities, but looked impressive though. Value for cost could have been great, but 30 day policy cost me thousands of dollars through no fault of my own.

Very expensive! Meals are great. Staff is friendly, but they sit around on their phones a lot. Room sometimes is a mess. Clothes just thrown on the shelves. But I am a neat person. Sometimes I go out and my husband has on a dirty shirt. I know he is a messy eater, but a shirt is easy to change. Lots of great activities! They encourage the residents to participate. Pretty satisfied overall!

I would highly recommend them for memory care. The care team has been amazing. They are communicative and really care for their residents. We have had a great experience with Grand Living. The staff has been amazing with my Mom and are so responsive. They love to have the family involved and regularly provide me updates on my Mom and send pictures.

The restaurant choices, the medical staff on site and the salon. Yes, I would recommend The Watermark at Coral Gables to other families based on the experience we have had so far, my parents best friends moved in 8 months ago.

They are very friendly and staff is helpful. The cost is very high.

They let my dad fall on the floor and don't recognize it for hours.

Amanda was a very relaxed and friendly guide. She showed us 4 different styles of apartments. Even though I really liked this place, Mom did not like the apartment layout ...too much kitchen, not enough living room. Several people at lunch stopped by to visit our table and said how much they enjoyed living there. Mom said she would probably enjoy the community but something just wasn't appealing about the layout of the apartments.

I have a friend who lives in the assisted living facility, I would say that his biggest complaint is, he does not like always being inside. It feels like an older peoples prison. They lack the access to outdoor living. Don’t get me wrong, the facility interior is exceptionally clean and well staffed. When making seniors feel like they have a normal life it is important that they have a lovely outdoor space to retreat to. This facility, the Cordova, does not. It is not normal to expect seniors to live their entire life inside these four walls. The interior of assisted living facilities are impeccable, bu they clearly have not put any investment in getting these fine seniors outside, for a break in the monotony of being inside. One other aspect that I have found with talking to residents , they do seem to have a lot of complaints about the food.

While the facility is beautiful and amenities plentiful, the care promised in Assisted Living is not what’s been received. Grand Living doesn’t live up to its name. Communication also lacking. Still no answers why meds were overlooked. We are experiencing a “bait & switch”. We do not recommend Grand Living. We were fooled by the “grand”.

Corporate will demolish this organization. Their insistence on managing free standing communitie while sitting at a desk, out of state miles away. HR overrules the needs of the residents and no one blinks. However they ignore the voices of those that actually know & care for the people that call Grand Living home.