BrightStar Senior Living LLC

The staff here is great and they are very attentive to the residents. It is a small, tight knit community, so there is a family atmosphere. The facility is modern and nicely decorated and always clean.

I am the primary care giver for my 89 year mother. I needed a place to take her for a week while I went on a short vacation. We looked at four places in our neighborhood and decided on Bright Star. Bright Star was not the cheapest, in fact it was the most expensive, but the facility was new, well appointed and the staff were helpful and attentive. I would not hesitate to recommend Bright Star to anyone looking for long stay or respite. We will definitely be coming back.

The aides and nurses were very helpful, kind, gentle and just wonderful. The chief was very accommodating for my Dads vegetarian diet. The hospice group that they use is absolutely awesome!

Rooms are clean and bright. Staff is caring of it's residents .Close to her neighborhood and friends. Pricing scale a little different from others.

Our family had an in person tour with BrightStar Living and we loved it. However they didn't have a 2 bedroom available. It was small, personal and clean. We didn't see everything on the tour, but they did show me memory care which looked the same as regular assisted living. It was one of my first visits. We really liked the smalless of it.

BrightStar is a fairly new facility that succeeds in employing people who really care. The food is excellent, and they earn points for checking on residents often throughout the day and successfully encouraging them to participate in activities, which a lot of facilities say they will, but really don't. Caregivers strive to meet expectations and the only area of improvement I can see is that they’d benefit from additional hands-on oversight, training, and follow through (from someone with formal training and experience in medical assisting) to ensure care plans are being followed. Also, there have been times when my mom’s care could have been better and we would have felt more reassured if there had been a floor nurse or MA on site 24/7 dispensing all medications and overseeing and documenting medical issues. Both the director and facility nurse are wonderful, dedicated people, but they wear too many administrative hats already to take on the additional tasks of dispensing meds, hands-on training and follow-through that’s needed especially on the memory care floor.

Brightstar is a new Assisted Living community. The staff is enthusiastic and caring. The facility is well suited for mom's needs.

Overall I'm happy with BrightStar Senior Living. The staff is good and they really try to accommodate the wellness portion. I expected more after we moved in. From how things seemed when we toured, they were great and talked up being able to cater and give more one on one care and attention, but weren't able to meet that after we moved in. They really do try though, however there has been a lot of turn over. They have a physician that comes in, which is a large benefit. The activity director is fabulous. They work hard to get people out of their rooms and involved in the wonderful activities. Overall I'm happy with the services and care my mother is receiving.

Beautiful facility, friendly and caring staff. VERY pricey!

This community was doable however, after speaking with previous residents they were not recommended as options for us to go to.

All though In have not been involved with this community very long I think so far so good. It is to early to determine whether the care is adequate, but it seems okay for the time being.

Needs better communication with the staff and better meals, more comfort foods!

We liked that BrightStar was a smaller facility, but the apartment sizes were way to small and I knew my loved one would feel claustrophobic coming from a house. I just did not get the vibe here that I got from some other places we looked.

Sounded amazing, but due to the cost (and a little the location), I opted not to even visit.

I moved my parents to this community in [date removed] and 5 days later my Dad passed away. My mom is currently a resident and if you would like to hear about our experience, email me [removed].