Avalon Memory Care

My mom has been in long term care for almost fifteen years. Avalon has taken care of her for almost a year. The staff at the Lewisville location has become like family. They treat her as a member of their family. We’re pleased with the care she is receiving.

The staff at Avalon are kind, attentive, and incredibly helpful. From the first tour to becoming a part of the community, the Avalon team has been outstanding. Their communication is excellent, and they provide unwavering support, treating my loved one with the same care and affection as they would a treasured family member. From the caregivers to the administrative team, I cannot express enough gratitude. The facility is always clean, the food is appetizing, and the atmosphere feels warm and inviting. I highly recommend Avalon to anyone seeking quality care.

Avalon is made up of incredible angels who have hidden wings. We brought our father here after a horrible experience elsewhere and we cannot say enough amazing things about the staff at Avalon. They have not only connected with our dad, but most of them even know us (his family) by name! When we arrive to see our father, unless it’s very early or bedtime, they have already gotten him out of bed, showered, dressed and sitting in the TV area with a lot of other residents who are hanging out, watching TV or visiting. Also if you take a walk down the hallways where the rooms are you’ll find most rooms to be picked up, clean and beds made. Our father is in the final stages of Alzheimer’s so we know he’s not ‘there’ but the staff at Avalon still treat him like a respected individual who still matters. He may not know much of what’s going on but I can’t begin to tell you what it does to our hearts to see the unbelievable care the team at Avalon shows him and us.

Kudos to all the staff at Avalon, we are blessed to have our mother at such a caring facility. Everyone seems particularly attentive to the needs of all the patrons there, and they all seem to work very well together as a team. I recommend Avalon Memory Care in Lewisville every opportunity I get.

When we made the decision to move my dad from home, we were so overwhelmed. [name removed] with Avalon, made the process so easy. She walked us through step-by-step and kept us focused on the important things. She also helped us figure out what to tell my dad. We were so nervous! The Director also was really good to let us know how dad was adjusting.

My sister was diagnosed with early-onset Dementia in her late 50's. It was such a blow to our family. Things became difficult at home very quickly and she just was not safe and my brother-in-law was so overwhelmed. The lady that helped up and walked us through the admission was very knowledgeable and made the transition so much easier than what we anticipated. We love the staff and anytime we have a question or concern, they are quick to respond.

My grandfather was a resident here for a little over 2 years. They were wonderful to him and treated us like family. We really got attached to the staff. I would highly reccomed Avalon Memory Care! Best decision we made asa family!

We moved my mom from her home in East Texas to an Assisted Living here in Arlington, a little over a year ago. The Assisted Living insisted that my mom was ok and appropriate, and that she didn't need memory care. I wish I had done more homework. She didn't last in Assisted Living more than 3 months and then we had to move her again. She wandered out the front door one night, and no one noticed. She just needed a lot more supervision and care. Of course when we had to move her again, we lost the very large community fee we paid the Assisted Living. I wish we had found Avalon earlier and come straight here. The staff have been here a very long time and they are so loving to my mom. It is small and homelike and they really work hard to cater to her individual needs. The staff have become like family to us and we couldn't ask for better care.

It is difficult to find the words to express our family's gratitude for Avalon. We thought we had found the perfect place for my dad at another memory care. They promised us so much and assured us that they were experienced with caring for people with this disease process. My dad was at a place that had a large Assisted Living and then a small Memory Care. When my dad started having some behaviors that we know are very common with dementia, the other facility had no clue what to do and just kept wanting to medicate him. When we pushed back on having him medicated heavily, the facility gave us a 30 day notice. We lost the [fee removed] community fee we had paid them and were back at square one. When we toured Avalon, it was like night and day difference. They are Memory Care only and for my dad, that was game changing! They are so experienced and their staff is specifically trained to care for people with Dementia. The Director is so kind and compassionate. So Grateful!

Our family was very pleased with the level of my brother’s care at Avalon Memory Care. They recognized right away they were going to need assistance in nursing care and were able to help him qualify for Hospice Care at the facility. They always listened to our concerns about his care. The staff at Avalon Memory Care are very caring and always treated my brother with respect. I visited my brother every day and was received with opening arms. I would recommend this facility to anyone looking for 24/7 care of a loved one with dementia.

My sister [name removed], has been a resident at Avalon for the past 2 1/2 years. We could not be more please with her care. I visit at least 2-3 times a week and often eat lunch with her. The staff there are so loving to her. We would recommend Avalon to anyone looking for care of their loved one.

My husband was 64 when he was diagnosed with Frontotemporal Lobe Dementia. It was such an unbelievable blow to our family. No one expects to deal with dementia at the age of 64. When it was no longer safe for me to try and care for [name removed] at home, I knew I had to make a change. The folks at Avalon were so wonderful to work with and helped me get [name removed] in right away. They really understand his disease process and treat him with love, respect and dignity.

I wish we had known about Avalon Memory Care sooner in dad's illness. We were just so scared to make the wrong decision and had heard horror stories of people getting really bad care. The Admissions Nurse really made us feel so comforted. She met with us multiple times, came out to the house and just walked us through, step by step. The staff came along beside our family in a big way and not only made dad feel at home, but made us feel a sense of peace. They became part of our family. We will always be so grateful to Avalon.

My wife with diagnosed with Parkinson's Disease 10 years ago and then developed Lewy Body Dementia. It was so difficult for our family to watch our beloved wife, mother and grandmother decline. When the time came to get help in caring for her, we began our search and landed with Avalon Memory Care in Arlington. Their staff has been there forever and we could just feel the love from the first time we walked in the door. They understand Lewy Body Dementia, and not all placed do. We are so appreciative of the excellent care they give Shirley. Our family highly recommends Avalon.

We moved our mom in to Avalon Arlington [date removed]. Mom had been at another memory care and the staffing kept changing and we did not ever get good communication when something came up. I am so glad we decided to move her. They made the transition smooth. The management staff as well as most of the caregivers, have been there for years. They are easy to get hold of and we feel so comfortable now.

This is a nice facility. Big open living room where the residence all gather to watch TV. They all look so content. [name removed] and all of the staff were so friendly every single time I interacted with them. Very helpful. Everything was always clean. I can recommend this facility and there staff wholeheartedly.

The place was always clean. The staff was very friendly and kept me informed. The manager could not have been any better. She was remarkable. [name removed] was the manager name. Quite amazing.

A little over 8 years ago, we moved our mom into Avalon in Arlington. She had really good care, and they took care of mom until she passed away. We did not expect, fast forward 8 years, that we would need to place my sister in Memory Care. She is much younger than my mother was when she developed Dementia. This was very unexpected and difficult for my family. My sister was so vibrant and full of energy. When the time came and we couldn't take care of her at home, we knew the only place to call was Avalon. What is incredible, is the same lady that moved in my mom was still there and helped us with every detail of moving in my sister. Also, the majority of the staff that cared for my mom, was still there. I was shocked, but so grateful. Seeing these same familiar faces again, made this difficult process, so much easier.

My father was a resident here for a little over 2 years. Th same staff took care of him the entire time. I loved the consistency and getting to know the staff. They really knew my dad and loved him. As he declined over the years, they adjusted care to his needs. He was able to pass away peacefully on hospice, with our family by his side. Avalon was so supportive of my brother and I. We are so thankful.

We moved my father-in-law into Avalon Keller several months ago. We moved him out of another memory care that sold us on things that never happened. I wish we had found Avalon sooner, but we are so thankful that he is there now getting wonderful care.