Ark Post Acute Network

We had a few questionable moments at this community, but overall they were very patient with our loved one. The rooms were nice about a five out of five, and we would recommend this community to others.

I would recommend Amber Terrace. The community is clean, up to date, and lots of activities for the residents to participate in. It is a large community, this being the only draw back. The managing staff is considerate, easy to reach, and speak to.

Beautiful place. Very large,, almost too large. I worry about Dad getting around in such a big facility. Very clean, wonderful staff. Ms. Jeri is always available and is very very sweet! Residents seem comfortable and are dressed nicely/made up nicely.

Various sizes of apartments available was good. People were friendly as was staff. Good choice of activities. Only negative was assigned dining seating and several dining rooms based on apartment location. Great location and convenient to everything! Mom was impressed and the visit changed her mind as far what “assisted living” can be.

Very nice secure and safe Memory Lane section of an Assisted Living facility!

We had a nice tour of this community. It is a nice looking community, everything looked great. Our tour was kind, and helpful. Everything went well overall, but I did find another community that met our needs better.

We were very excited to find this community we knew it was going to be a good match to mom. She loves interacting with the residents which she has made some very good friends. The staff is wonderful very friendly and attentive they show a guanine concern for all the residents. Mom participates in activities and is loving them. The food is great well prepared. The community is clean and well maintained.

I have no complaints about how things are going for my mother since she has made the move into this community. The staff are all genuine people and I love the compassion they share with all of the residents. I am pleased to see them meeting all of my mothers needs and making sure she is comfortable in her new living environment. She has had no issues with the meals and enjoys participating in the activities from time to time with the other residents. Overall we are happy and I would recommend it to anyone.

I have no complaints about the care my mother has been receiving at this community. The staff have been friendly and helpful to her and have helped her make a smooth transition. The meals and activities have also been wonderful and helping her interact with the other residents a little more. Overall we are pleased and are looking forward to how things will go in the future.

Nice place within my budget, there is a problem with telling my Mom to put on her oxygen machine. Administrator could not understand on the phone the process with the oxygen machine. She had a block. Declined because of the oxygen machine.

Overall I think Amber Terrace is a very nice place. The staff seems friendly, the facility is clean, and they do a great job looking out for the residents. My only concern is that I think they seem a little understaffed, especially during the evening and nighttime hours.

The facility and employees are very nice. My mother is happy there.

The community is clean and well taken care of. The main issue we have is that there is only a nurse on duty twice a day to give out medications and mom requires some treatments more than this. The staff are nice, however I do not think mom is being reminded to take care of her personal needs. They offer activities for her to enjoy and the food is good.

I am very pleased with my new living environment, the staff have all been so friendly and welcoming on helping me make the transition into the community. I have no complaints about the meals and my room is very comfortable. I do recommend they have more organization on handling my mail.

My mom moved in on August 4. So far, the Atrium has been a pleasant experience with a few hiccups. A new Executive Director came on board a few weeks ago and began changing the hours of the workers. As a result, 5 of her staff quit. They are beginning to hire new people, but in the meantime, the service has fallen due to the short staff. My Mom was not receiving the 24/7 level of care we are paying for and we are keeping a close look to see if it improves. The food is very good and they have very nice activities for the people there. Also, my mom is African American and the current hairdresser does not know how to give her a relaxer for her hair. I talked to her and she has offered to help me find one in the area, which I appreciate. I am confident that all will work out in a satisfactory manner.

We were able to re-schedule our tour for Thursday at 11.30. Even though we actually showed up at 11 am Kerie welcomed us graciously. Although this in an older facility it is clean and well-maintained. My husband had a ministry there when it was under another name and management and it always smelled. Not so now. The staff is very friendly and the director Kerie Meyer knew everyone she saw by name. The cost is more than reasonable. I think my husbands mother will be happy here. There is a distinct division between the nursing home part and the assisted living part which I know his mother will appreciate

Overall things I have gone well with The Atrium. It is a nice looking place, the staff are friendly, and they take good care of the people who live here. I appreciate the extra effort they put into integrating my loved one into the community. However, they could have offered a bit more help with the actual move-in process, we were essentially on our own.

They are good at what they do, but it turned out that my father required a little more care than what they are able to provide. As a result I am currently packing him up to move him elsewhere.

Colonial Care Assisted Living Facility: I'm satisfied with their services. My loved one is happy there. Staff is friendly, and the food is really good. Overall, we're pleased with Colonial Care.

I like it. It's an excellent place. The food has been good, no complaints. There have been no suprises, what we saw on tour was what we got. They were very up-front with us. It's got enough people to have a variety of personalities to interact with.