For pricing & availability
Alden Management Services is a partner with A Place for Mom. Learn about Alden Management Services, and browse Alden Management Services reviews to find top-rated providers in your area.
6.5
Review Score
1949 Audra Cir, Aurora, IL 60504
We love it here. Very helpful our home is beautiful maintenance guy is wonderful some thing goes out and he fixes it so no complaints. Would recommend it to my friends and family. We can do as much...
Each duplex home features 2 bedrooms, 2 full baths, fully applianced kitchen, fireplace, laundry room, garage, front porch, Lifeline phone system, and many luxury features! Sunrooms and pond views are also available. Each is approx 1350 to 1500 sq. feet.Enjoy your independence on our 38 acre...
1991 Randi Drive, Aurora, IL 60504
Far better care than I thought my mother would receive. Whole family very appreciative of how well they cared for her and the other pts. They were attentive and kind. Also very clean without usual LTC...
The Courts of Waterford in Aurora, DuPage County, Illinois is an assisted living community specializing in memory care. Our tranquil community offers a nurturing environment and all the comforts of home. From the flowing waters of our fountain to the luxury hotel style setting, our 38-arce...
1227 E. Golf Rd., Des Plaines, IL 60016
After more than 5 years of involvement with the residency of a loved one at Alden Garden of DesPlaines, I consider the experience with the Alden community to be exceptional from a consumer perspective....
Alden Gardens and Courts is the cozy community with a giant heart offering assisting living and memory care. Allowing adults the opportunity to feel at home, each deluxe studio apartment is equipped with Lifeline call system, microwave oven, refrigerator, individual thermostat, and spacious...
1955 Randi Drive, Aurora, IL 60504
I would recommend 100% because of everything they offer. The price is the highest I've seen but since they take Medicaid it ends up working out. We picked this community, because they could get my dad on...
At Alden of Waterford, you become part of a continuum of care community offering the warmth of a friendly village, the amenities of a lively resort and the skilled medical services of a superb health facility all within pleasant, safe surroundings. Should you ever need rehab therapy or treatment...
785 Fletcher Dr., Elgin, IL 60123
I would tell other families looking that everyone was so friendly from the manager and the property maintenance guy. Made you feel at home from second you got there. I would 1000% recommend Fox River...
Fox River Horizon is a senior housing community located in Elgin, IL. Elgin is a part of Cook and Kane Counties and this area offers much to do and see. Those who choose to be a part of Elgin and this community will find that there is always plenty to keep them busy, and their guests will enjoy...
2000 Randi Drive, Aurora, IL 60504
I picked this community because of the location. This is an active community..the updated vestibule is impressive..rooms are adequate sizes and they respond to updates in rooms in a timely manner..the...
Alden Horizon Senior Living is a community located in Aurora, Illinois. Here at Alden Horizon, it is our sole goal to provide our residents with the best care they can receive, while providing a luxurious and rich life that they will enjoy and never get bored. Even if a residents health needs...
285 E Army Trail Rd, Bloomingdale, IL 60108
My mother lived at Alden Gardens of Bloomingdale for 7 years before her passing. My mom was well cared for. All the staff took a personal interest in her. They always talked to her and encouraged her to...
1101 South Cedar Road, New Lenox, IL 60451
12140A Regency Pkwy, Huntley, IL 60142
16450 S 97th Ave, Orland Park, IL 60467
I am so proud and happy to be out here sharing this remarkable testimony, awesome and extraordinary, I just can’t believe this now my ex Husband is really back to me on his knees begging me to take him back...
Upper middle class to affluent neighborhood. Close to Orland Park Mall.
3443 S 55th Avenue, Cicero, IL 60804
My mom is a new resident and she is doing fine. She has been there for quite some time and she is all settled in. Things are going good, it is a good fit for her budget and the space around. The community is...
Drexel Horizon is located Cicero, Illinois which is a town in Cook County. This area is a serene environment that allows residents to relax and interact with each other. The community offers independent living that enables residents to enjoy a stress-free life.A live in Maintenance couple oversee...
1418 S. Barrington Rd., Barrington, IL 60010
We chose Alden Horizon because the friendliness of the people and the value for the money. The apartments are good size, we have a 1 bedroom and it is perfect for what we need. They do have full kitchens and...
Alden Horizon is an independent living community in Barrington, IL. Barrington is a part of Cook County, and it provides great entertainment options and attractions. Residents and their guests enjoy checking out The Catlow Theater, as well as the areas golf courses and inns. This beautiful area...
160 W. Lake St, Bloomingdale, IL 60108
Bloomingdale Horizon Independent Living for Seniors...a social life in full swing. There's a sing-along in the game room...a barbecue on the patio...an easy chair in the library calling your name. At Bloomingdale Horizon, it's how we celebrate the fine art of living! Here you can...
1525 Oxford Lane, Naperville, IL 60565
We chose Alden for m y mom after three separate people had shared with us their good experience. As everyone knows its very difficult to chose a nursing home so their recommendations meant a lot to us. ...
Alden Naperville is nestled on eight acres in a residential neighborhood across from a park. Alden Naperville is located just minutes from a hospital and the historic downtown district. You can enjoy the luxury of fine living. Residents and their families are the heart of our company. Our staff...
504 W Wellington Ave, Chicago, IL 60657
2520 Gross Point Road, Evanston, IL 60201
1545 Barrington Rd, Hoffman Estates, IL 60169
My loved one spent a few weeks at Alden for therapy and I could not have been happier. [Removed]in admissions really helped us through the process of getting her settled she answered all our questions....
Each resident is supported by a professional care team comprised of the facility’s medical Director, his or her personal physician, the Director of Nursing, staff nurses, nursing assistants, dietician, social workers, pharmacist, laboratory personnel, and therapists (speech, occupation, and...
2308 Old Hicks Rd, Long Grove, IL 60047
I was recently a short-term patient at Alden-Long Grove. As I entered this facility, I was warmly welcomed and greeted by my name. I was taken to a private room with a television and private bathroom....
Here at Alden we not only provide excellent nursing care, but we focus on the over-all well being of each patient/resident. In addition to our long term programs, we provide physical, occupational and speech therapy up to 7 days a week. We have private and semi-private rooms and are Medicare,...
1221 E Golf Rd, Des Plaines, IL 60016-1213
At Alden Des Plaines you can enjoy the warmth of friendship, the amenities of a five star resort and the skilled medical services of a superb health facility – all within pleasant, safe surroundings. We specialized in rehabilitation therapy, speech and occupational therapy, as well as treatment...
5668 Strathmoor Dr, Rockford, IL 61107
5001 S Michigan Ave, Chicago, IL 60615
275 E. Army Trail Rd., Bloomingdale, IL 60108
14904 Cicero Avenue, Oak Forest, IL 60452
1703 E Kensington Rd, Mt Prospect, IL 60056
Review Score
157 reviewsOut of 10
5 star
54%
4 star
20%
3 star
10%
2 star
4%
1 star
15%
A Place for Mom has scored Alden Management Services with 6.5 out of 10 using our proprietary review score based on 25 reviews in the last 2 years. Over all time, Alden Management Services has 157 reviews with an average "overall experience" of 3.6 out of 5.
This place is HORRIBLE!! The CNA'S are NOT EXPERIENCED. They do not know what they are doing. I had three different CNA's tell me three different things. My grandmother needed to be re positioned and they never did it until I complained to management. Once I complained to management they started doing it and then stopped again. They don't clean the rooms. When a patient rings their bell It takes them 30 + minutes to come. There were so many times when my grandmother urinated on herself because it took the CNA'S so long to attend her. This is hazardous because if she was choking or in a real life crisis the CNA'S wouldn't know because they take their sweet time. My grandmother was left with no food for over 8 hours. The nurses and CNA'S do not care about their patients and their excuse is that there isn't enough workers on staff. This place is too expensive to not have the proper treatment. This place actually needs to be reported. TERRIBLE place!
1
1
1
1
1
Alden Orland Park and Rehabilitation in Orland Park, IL
1.4
(13 reviews)
My family member was treated poorly. As he was declining he was ignored and treated like he was an annoyance. He missed several Dr apps and was usually not clean and was wearing dirty clothes. His clothes went missing all the time and I had to bring new stuff when I visited. When he was sent to the hospital for erratic behavior I reached out to the director and social worker and was and still am ignored. My relative passed away and I still haven't heard from anyone. Please do NOT send your loved one there!
1
1
1
1
1
Alden of Long Grove in Long Grove, IL
3.3
(3 reviews)
I regret having my husband transferred by ambulance from [Removed] to Alden Estates of Orland Park. He was there less than 18 hours for post op rehab, when I took him out of there. His pain medications, antibiotics, and shot for his blood clots were never given to him with the exception of a Tylenol for pain given at my request at dinner the day of his admission. He arrived on Friday afternoon and was not going to see a Doctor until Tuesday for an evaluation, if in fact that would even happen, as no appointment time was given. Until then he was to remain in a wheelchair despite the fact that he could navigate with a walker especially with the blood clots in his legs. The very next morning I learned that he did not receive any of his medications in more than 15 hours. When I questioned the pharmacist for a printout of what had been given to him I was told he had no information showing any meds had been given. Such a disgrace. He was to receive a shot at midnight for the clots and pain meds every two hours. Too many patients and too few caretakers. I should have known right from the start this place was not satisfactory when they couldn't find his records when I first asked for his pain meds 3 hours after he was admitted!
1
1
1
1
1
Alden Orland Park and Rehabilitation in Orland Park, IL
1.4
(13 reviews)
This facility does not know how to treat mentally ill patients that have also have terminal illness. Little to no compassion (a few CNAs were nice to my sister)
3
0.5
0.5
0.5
0.5
Alden of Naperville in Naperville, IL
2.6
(7 reviews)
This facility is understaffed, underqualified, unsecured, outdated and frankly disgusting. Within 5 hours, I received a call from the facility stating that my mother fell out of bed. The nurse was not polite nor caring whatsoever. Her tone quite frankly set me off a bit. When I asked mom why this happened- she had to use the restroom and no one came. Mom had bruises on her back, buttocks and knee. I also noticed on several visits my mother was being fed meals that included pasta, bread, cakes and ice cream- she is diabetic. By Wednesday morning, mom was sent to the ER for severe stoma bleeding. She had not had these types of issues in weeks. Her bleeding was so severe she needed a transfusion. On Friday I walked in to the ER again to find my mother completely covered in blood. When I asked the head nurse at Alden why my mother was not put in the clean clothing I left for her, her response was “do you want me to let your mother bleed all over her pajamas?” She also made it clear that my mother’s case was too much for her staff to handle and that she has 20 other patients assigned to the same nurse. Yet they took her in. I also complained about a severe urine odor in my mom’s room near the upholstered furniture. It was also mentioned to me by the moms nurse that her stoma was different that anything she ever worked with.-Yet they took on a stoma patient. I might add my mother’s stoma is quite standard. One week later on a monday, my mother went out for a radiation appointment and never came back. We did not find this out until Tuesday afternoon when a family member called to check on her. The nurse who was assigned to my mother rudely stated, “I wasn’t here-the night nurse should have called you”. After multiple emails and voicemails, and a call to the hospital liaison & regional director, I finally received a call back from the head nurse who apologized for the lack of communication but then quickly asked, “So should I have a nurse pack up your mothers things or will you be coming in? When I arrived to do so, I found my mother’s soiled clothing with brand-new clothing tied up in a bag as well as all her personal items including her toothbrush! They had been in the bag with urine soaked clothing. After washing 4 times, I tossed all the clothing- some of which still had the tags and most of the personal items. When I demanded to speak to the head nurse, I was greeted 45 minutes later by the facility administrator. While waiting, I witnessed several call lights blinking for at least 10 minutes. Those are lit when a resident is on the toilet and needs assistance. I also overheard a resident yelling about how he did not receive dinner the night before and his breakfast was food he could not eat. (I assume another dietary issue) While waiting I also noticed documents on the counter laying out in the open. Without even touching, or leaning over I could see that it was a patient list, with full names, ages and room numbers, and medications. My mother also had some personal medical supplies that allow her to speak that were missing. Upon inspection of the room again, the admin noticed staff left my mother’s dentures behind. It was not until I threatened to file a police report over the missing medical supplies that they produced them with a clear insincere apology. This facility is just a horrible place to place a loved one.
0.5
0.5
0.5
0.5
0.5
Alden of Naperville in Naperville, IL
2.6
(7 reviews)
I had fusion surgery in 2014 ,at palos.A two day stay turned into six days and then kicked out to Alden in Orland park.I was there a total of 5 hours. Now I’ve been there visiting before,and thought it was a nice place. Well when the night shift comes on it’s a completely different place. I was put in a room with a catheter. Later I needed to use the bathroom. My room mate was in there forever. I was told I’m. Ot allowed to leave my room,I really had to go.So I start to leave the room searching for a bathroom and at that point two young females saw me started interrogating me.All I wanted was a bathroom. They started taunting me and asking what I have.they started going through my things ( I didn’t bring my phone for fear it would get stollen. Then one of them shoved me on my shoulder. I said who do you think you are? They were laughing. I kept trying to call. Home from the phone by my bed. Well it took a very long time because I find out later they turn off all phones at 8pm. Finally I got through .I was demanding someone call my husband . They were laughing and saying he’s not going to come ,no one ever comes.then they took my catheter bent it in half and stuck it in the spokes of the wheel chair. Then my husband walks in. He took me home and said he had a feeling I’d be coming home because he saw something,but to this day wouldn’t tell me.When I was able I went to make a report at Orland police station.They basically took some notes and that was it.They did nothing no investigation.The man that live across the street from me has a law suit against them for causing his knee surgery to get infected and is in a wheel chair now. So I do t believe any are any good, night shift makes minimum wage and McDonald’s wouldn’t take them.thats my story
0.5
0.5
0.5
0.5
0.5
Alden Orland Park and Rehabilitation in Orland Park, IL
1.4
(13 reviews)
The physical and occupational therapy are good. Some nurses and cna are nice and compassionate while others you just hoped weren't on your hall when you saw them. The medical director is non existent. Dr.[name removed] I think. Hes my Gma doctor and doesn't do much. She got an infection since she got there and he treats it like a joke ..They don't keep the doctors, surgeons updated on anything. The call buttons are pretty much useless. An hour could go by and they won't come to the room. God forbid there's an emergency cuz hitting that call button ain't gonna help. You'll end up dieing in bed
0.5
0.5
0.5
0.5
0.5
Alden Orland Park and Rehabilitation in Orland Park, IL
1.4
(13 reviews)
The picture of Alden Orland are old it does not look that good now the room are not clean they bring in new patients so quick and late at night their is no housekeeping staff to clean room they are very short staff because management is rude to their employees so they are quitting with short staff resident don't get proper care baths maybe once a week and wound care is taken care of by nurses but by the CNAs because when Nurses are told of wounds they refuse to take care of resident the food is not good and they never have enough they keep changing chief and they are short staff sometimes resident do not get to eat cause CNAs have up to 27 resident to take care of and they for get to feed some do not send you family member here they are all about the money they will show you the first floor and promise you a single room and then put your family member in a bad room
0.5
1.5
0.5
1.5
0.5
Alden Orland Park and Rehabilitation in Orland Park, IL
1.4
(13 reviews)
I took a tour of The Courts of Waterford, and to be honest, I could not stand it. to me, it felt like a hospital where everyone was old an [Removed]. The community didn't look clean, the residents didn't seem clean, and the faculty generally just seemed outdated.
0.5
0.5
0.5
0.5
0.5
The Courts of Waterford in Aurora, IL
4.1
(14 reviews)
Therapy is wonderful - the rest...run away. Do not put your loved ones here unless you can be with them ALOT. The care is awful. Food is just adequate. I’m pretty sure even convicts get showers once a day, not at Alden. Twice a week and that’s if you are lucky. Call lights are never answered, alarms go off unchecked, TVs, beds, wheelchairs are a joke. Go somewhere else. The only reason i rated them one star is there was nothing else lower.
0.5
0.5
0.5
0.5
0.5
Alden Orland Park and Rehabilitation in Orland Park, IL
1.4
(13 reviews)
I called 911 to have my mother removed from their care a year ago. After reading these latest reviews, things have not changed there. Not a good place.
0.5
0.5
0.5
0.5
0.5
Alden Orland Park and Rehabilitation in Orland Park, IL
1.4
(13 reviews)
The first thing I noticed when I entered the building was the overpowering smell of urine. The odor got worse when I stepped off the elevator at the 2nd floor. 3 patients per very small room was the next surprise. (Patients can literally reach out and hold hands.) The only bright spot was LPN Lee, who was very kind and friendly.
0.5
3.5
0.5
0.5
0.5
Alden Poplar Creek in Hoffman Estates, IL
2.4
(7 reviews)
My mom was admitted here a month ago after her knee surgery. She was in there for 2 weeks and they were truly the worst 2 weeks of her life. First she was given antibiotics without consulting a doctor because they THOUGHT she had an infection. Those meds gave her an allergic reaction and instead of stopping them right there the nurse [Removed] kept giving them to her for another couple of days. She couldn't walk so she would usually need someones help to go to the bathroom, but they would not show up for at least an hour and would be really rude. STAY AWAY FROM THIS PLACE! I would not recommend this to ANYONE!
0.5
0.5
0.5
0.5
0.5
Alden of Naperville in Naperville, IL
2.6
(7 reviews)
The lack of care given on "memory care unit" was incomprehensible!! The FACT is wasn't even under the guidelines of "memory care" was big problem. Multiple attempts within ten days to have actual CARE provided to my mother drastically failed. Lip service is not care, and sadly, the Only thing we received. If in need of a skilled facility for loved one with any dementia issues, I strongly recommend staying away. I'm on FB, would be able to provide very disturbing photo's of LACK of care my poor mother received. [removed] That's very sad. I wouldn't allow most of the staff I encountered to watch a stuffed animal. Keep in consideration all patients at time of my moms stay were in wheelchairs-I'm still trying to figure out where many Brand New items purchased for her went when I removed her as they were gone. Her room was always closed, yet multiple items were missing. Very sad experience. Please Don't fall for the facade of the appearance, your LO deserves Far more than appealing interior.
0.5
0.5
0.5
0.5
0.5
Alden Orland Park and Rehabilitation in Orland Park, IL
1.4
(13 reviews)
Do not bring your loved one here. They are phony, careless and [removed] when family members are not around. My mother was transferred from hospital, they never gave her her morphine or Xanax at the prescribed time that evening. When she asked for someone to dial the phone for her they told her the phone was broke. She was in terrible pain and having a panic attack at 80 years old and was [removed]. When I got there first thing next morning, she was missing two doses of morphine and Xanax. She was terrified. I immediately discharged her. Never, ever take a loved one to Alden.
0.5
0.5
0.5
0.5
0.5
Alden Orland Park and Rehabilitation in Orland Park, IL
1.4
(13 reviews)
Don't let the flowers and cookies fool you! My mom went to Alden Poplar Creek after a knee replacement and the quality of care was very poor. The nursing staff was worthless. She was put in a room where her roommate kept the temperature at about 90 degrees and the curtains closed at all times. The women across the hall screamed all night "Get me out of here!"...then an aide would come in and verbally abuse the old woman yelling. They woke her up in the middle of the night to change her bandage when it could have been done during the day. They promised her a shower and never gave her one till the night before I pulled her out of there. If your loved one has to use the bathroom they can wait 15 minutes....the administrator told me this is "state law". No one thought to ice and elevate her knee until we asked for ice...again the nursing staff did nothing. In closing the facility looks nice when you tour, but when you are admitted you can count on being ignored and no one caring!
0.5
0.5
0.5
0.5
0.5
Alden Poplar Creek in Hoffman Estates, IL
2.4
(7 reviews)
I would give them a zero! My mother was there for rehab and we were going to keep her there but we discovered that is was not a good place. It wasn't very clean, they were stealing all her clothes and would ignore her. There were people in the hallways screaming. It wasn't very pleasant. The first floor was very nice but the second floor on up - the higher you get the worse it gets.
0.5
0.5
0.5
0.5
0.5
Alden Poplar Creek in Hoffman Estates, IL
2.4
(7 reviews)
There are 24 total Alden Management Services Facilities.
Ask an A Place for Mom local advisor at no cost.
Please enter a valid email address.