4K Housing Inc

The activities director is wonderful however I feel they need more activities. Kelly the Marketing Supervisor and the Director are very helpful. They are willing to correct any small issue that may arise. The food is good and I would recommend this community.

I liked the units at this community as they did have access to the outdoors from them. I did notice while walking through that some of the lightbulbs were burned out and there were cables visible in the public areas. The person we met with was friendly, however I did get the sense that things were not taken care of.

Overall experience is a 3. ( Prices went up, my mom was attacked by another resident, they hold her snacks so she can't have any food in her room). Cleanliness is a 4 for the establishment but for her room is a 3 because they don't sweep her floors very often. Friendliness is a 5. Quality of care is a 2. ( I don't feel they bath my mom enough). Meals/dining is a 4. They provide accommodations to the residents but they don't provide any extras including ketchup or more tea etc. Value for Cost is a 3. I'm not sure how to evaluate a memory care unit but they are very expensive.

My husband was a resident here.They don't have enough staff scheduled and the care was inadequate. If they had hoyer lift in the assisted living and they said they can't because of state regulations. Patients fall all the time. It's a very clean community overall but the housekeeping only comes once a week and they should come in more frequently. You can go there week after week and it's the same menu served. They only serve half sandwiches not whole sandwiches. They give a little 4oz glass of water or juice with a meal. I stay there over night with him so he does't fall. He fell one night and he got hematoma on his backside. The staff in memory ward is excellent.There are only two CNAs in that area and they bath him three days a week. They are just wonderful. The problem is two people can't handle that many residents.

My dad loved playing bingo and getting involved in games. They had their own money called Stoney Brook Bucks and you could buy things with that money at the auctions. I thought that was a really neat idea. They would hold an auction the end of the month. Other than that, they were sour to my dad. They talked down to him like he was a kid, and they even tried to do that to me. I would not refer anyone there ever. It is so beautiful it is such a shame that it is run like it is. The two directors are just downright wrong and foul. They treat staff and residents nasty. My dad was assaulted there by another resident twice, and they didn't even report it, just told the two residents that they need to get along. I turned them in to the state. My dad is very verbal and they didn't like that about him. It is all about money and it is what it is. I was eventually able to talk someone above the directors that was very polite and helped us out and listened to us, and I really appreciated her. The place is beautiful, and within our price range, but the directors are so horrible it is not worth it. We moved him out.