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https://hydra.prod.aplaceformom.com/graphql
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Community Page
desktop
ASSISTED_LIVING
texas/garland
The Preserve at Spring Creek
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reviews","overallRatingCounts":[{"rating":5,"count":14,"percentage":61},{"rating":4,"count":9,"percentage":39},{"rating":3,"count":0,"percentage":0},{"rating":2,"count":0,"percentage":0},{"rating":1,"count":0,"percentage":0}],"topTenReviews":[{"reviewTitle":"My dad is happy!","reviewContent":"I would give The Preserve at Spring Creek 5 stars for everything, except for Internet connection. Sometimes my dad can't print something, and the computer is right next to the printer. My dad loves the food, the amenities such as pool, a brand new cottage, the people which includes the staff and his neighbors, and the ability to ride his tricycle for an hour every morning. He takes physical therapy there twice a week to help him with his balance and neuropathy, and he is very pleased with that, too.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"The Preserve at Spring Creek","reviewContent":"Nice facility multiple levels of independent to memory care","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"The Preserve at Spring Creek","reviewContent":"My dad is very happy there. [Name removed] was very helpful and informative when we were looking into the place. We asked for a tour three different times to show my dad and siblings.","reviewerDisplayName":"Gwen Scott","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"\"Great Decision for My 80 Year-Old Relative\"","reviewContent":"It was new, the staff was friendly and it was affordable. I definitely would recommend the Preserve.","reviewerDisplayName":"EA","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"It's a mom's life","reviewContent":"Current staff is working very hard for the full capacity preserve. Quality of care is good. Activities good, food isn't so hot. Place still looks clean and new. My. Mom's in a studio and it's small but to be expected. Love the staff.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":" A new beautiful facility","reviewContent":"I'm speaking for my mom. They are getting to capacity and need more staff to help with meal time.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for The Preserve at Spring Creek","reviewContent":"Everything on the independent side would be at level 5 as far as size, cleanliness, staff, activities, dinning room. Getting food in the dining room is a little slow and food choices could be better.","reviewerDisplayName":"Sandy W","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Very Nice Facility for People Without a Pet","reviewContent":"Nice facility. Only issue is that just charged me [amount removed] one time fee for cat peeing on carpet. It was a surprise charge. Hopefully, it won't become an issue. I would recommend to people who don't have a pet.","reviewerDisplayName":"Dan","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"The Preserve at Spring Creek ","reviewContent":"The director is not very friendly and seems to be only interested in holding events for their corporation and vendors versus paying attention to items within the facility. If the residents were fed the same food that they feed all the outside people who aren't paying, their food would be a lot better.\n\nAlso handling medical emergencies seem to be a challenge. When an ambulance came to get my mother, they could not get the proper paperwork to send with her. This happened two times although I spoke with them after the first time, hopefully they've gotten that fixed.\n\nThe Daily caretakers were excellent and very good about checking on their residents and very sweet to them. The facility itself being brand new is absolutely beautiful and anyone that visited. My mother always said that it was like a resort.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Reality vs expectation","reviewContent":"If one is searching for a community for your loved one realistic expectations are a must.\nThe 3 main \"care abouts\" are: food quality and wait staff. Assisted living: laundry being done in a timely fashion and not losing clothing. 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The Preserve at Spring Creek is a 34-acre senior living campus in Garland, Texas, offering Independent Living apartments, Independent Living Cottages, Assisted Living, and Memory Care in one beautiful setting. Opened in 2024 and operated by Dallas-based Frontier Senior Living, The Preserve welcomes residents from Garland, Richardson, Plano, Sachse, Rowlett, Rockwall, and the surrounding communities.<br><br>Living Options: Independent Living offers studio, one bedroom, and two bedroom apartments. Our 110 two bedroom Cottages provide a private, maintenance-free lifestyle with their own Cottage Clubhouse, salt water pool, and fenced dog park. Assisted Living apartments offer personalized care with support from our licensed nursing team, and our Memory Care neighborhood provides private suites in a secure, purposeful environment. Because care is available right on campus, residents can stay connected to the friends and community they love as their needs change.<br><br>Award-Winning Community: The Preserve is proud to be recognized with the Montessori Inspired Lifestyle Gold credential, Accushield Verified as one of the Safest Places to Live in Senior Living, Great Place to Work Certified 2026 to 2027, and U.S. News & World Report Best Independent Living. Our Executive Chef was named Texas Assisted Living Association (TALA) Chef of the Year, and Frontier Senior Living was named one of Fortune's Best Workplaces in Aging Services 2026.<br><br>Dining: Chef-prepared meals are served restaurant style in our dining rooms, with the Spring Fresh Market for grab and go favorites and a bar for social gatherings. Guests are always welcome to join residents for a meal.<br><br>Amenities and Lifestyle: Residents enjoy a dedicated yoga studio, three fitness centers, a movie theater, a library, two craft rooms, two billiards rooms, shuffleboard, outdoor grilling areas, and walking paths. On-site outpatient therapy is available through Select Rehab. A full calendar of activities includes fitness classes, happy hours, live entertainment, outings, clubs, spiritual programs, and a monthly Dementia Support Group open to the community.<br><br>Peace of Mind: Apartments include an emergency call system with pendant and pull cord, and our team is on site 24 hours a day, so residents can focus on what matters most.<br><br>Come see why so many families call The Preserve at Spring Creek the place to live well. Schedule a personal tour today.
The Preserve at Spring Creek is a 34-acre senior living campus in Garland, Texas, offering Independent Living apartments, Independent Living Cottages, Assisted Living, and Memory Care in one beautiful setting. Opened in 2024 and operated by Dallas-based Frontier Senior Living, The Preserve welcomes residents from Garland, Richardson, Plano, Sachse, Rowlett, Rockwall, and the surrounding communities.<br><br>Living Options: Independent Living offers studio, one bedroom, and two bedroom apartments. Our 110 two bedroom Cottages provide a private, maintenance-free lifestyle with their own Cottage Clubhouse, salt water pool, and fenced dog park. Assisted Living apartments offer personalized care with support from our licensed nursing team, and our Memory Care neighborhood provides private suites in a secure, purposeful environment. Because care is available right on campus, residents can stay connected to the friends and community they love as their needs change.<br><br>Award-Winning Community: The Preserve is proud to be recognized with the Montessori Inspired Lifestyle Gold credential, Accushield Verified as one of the Safest Places to Live in Senior Living, Great Place to Work Certified 2026 to 2027, and U.S. News & World Report Best Independent Living. Our Executive Chef was named Texas Assisted Living Association (TALA) Chef of the Year, and Frontier Senior Living was...
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