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428 Kawaihae Street, Honolulu, HI 96825
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4040 Floor plans available
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The Miyashiro Family
-
Loved one of resident/client
5.0
The Miyashiro Family Experience at the IVY
The caregiving staff by Guardian Senior Care is really good. Yes, we would recommend The Ivy at Hawaii Kai to other families base on the experience so far.
About the facility The Ivy at Hawaii Kai
Senior living options offered
Assisted Living
Independent Living
Pricing for The Ivy at Hawaii Kai
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Assisted Living
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
Independent Living
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Studio
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1 Bedroom
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2 Bedrooms
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Detached Cottages / Bungalows
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Compare
The Ivy at Hawaii Kai
428 Kawaihae Street, Honolulu, HI 96825
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9.0
Review score
89 reviews
9.0
Review score
89 reviews
5 star
58%
4 star
28%
3 star
4%
2 star
3%
1 star
7%
Review score not available
Review score not available
Review score not available
Studio
Starting at $X,XXX/moStudio
--Studio
--Studio
--1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
--1 bedroom
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
No
Pet friendly
No
Pet friendly
No
Care types offered
2
Assisted Living, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Assisted Living
Care types offered
1
Memory Care
Amenities at The Ivy at Hawaii Kai
Healthcare Services
- High Acuity Care
- Non-Ambulatory Care
- Staffing & Ancillary Services
- Medication Management
- Incontinence Care
- Diabetic Care
Meals & Dining
- Professional Chef
- Meals Provided
- Vegetarian
- Low / No Sodium
- Restaurant Style Dining
- Vegan
- Gluten-free
Room Amenities
- Kitchenette
- Private patio, deck, or balcony
- Handicap Accessible
- Cable or Satellite TV
- Bath Tubs
- Wheelchair Accessible Showers
- Full kitchen
- Air Conditioned
- Ground Floor Units
- Wi-Fi/high-speed internet
- Garden View
Community Amenities
On-site dining options
- Café or Bistro
- Private Dining Room
Transportation & parking
- Complimentary Transportation
- Resident Parking Available
- Property Convenient to Public Transit
- Transportation at Cost
- Uncovered Parking
Pets
- Pet Care Available
- Cats Allowed
- Dogs Allowed
Common areas
- Indoor Common Areas
- Barber Shop
- Outside Patio
- Library
- Outdoor Common Areas
- Meeting Room
- TV Lounge
- Beauty Salon
- Computer or Media Center
Recreational areas
- Fitness Center
- Jacuzzi
- Piano or Organ
- Game Room
- Swimming Pool
- Billiards Lounge
Services
- Housekeeping
- Beautician
Languages spoken
- English
Activities
- Live Well Programs
- Cards / Pinochle Club
- Choir / Singing Club
- Brain fitness / Dakim
- Tai Chi
- Bridge Club
- Other Religious Services
- Art Classes
- Activities Off-site
- Devotional Activities Offsite
- Karaoke
- Bible Study Group
- Trivia Games
- Water Aerobics
- Wii Bowling
- Yoga / Chair Yoga
- Gardening Club
- Cooking Classes
- Live Musical Performances
- Walking Club
- Devotional Activities On-Site
- Day Trips and Outings
- Happy Hour
- Activities On-site
- Community Service Programs
Reviews
for The Ivy at Hawaii Kai
Write a review
A Place for Mom has scored The Ivy at Hawaii Kai with 9 out of 10 using our proprietary review score based on 28 reviews in the last 2 years. Over all time, The Ivy at Hawaii Kai has 89 reviews with an average "overall experience" of 4.3 out of 5.
Overall Experience
4.3
Cleanliness
4.6
Friendliness
4.6
Care Services
4.3
Staff
4.4
Meals & Dining
3.7
Activities
4.3
Value for Cost
4.3
A Place for Mom has scored The Ivy at Hawaii Kai with 9 out of 10 using our proprietary review score based on 28 reviews in the last 2 years. Over all time, The Ivy at Hawaii Kai has 89 reviews with an average "overall experience" of 4.3 out of 5.
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1-20 of 89 reviews
Anonymous - Family/friend
Assisted Living
September 30, 2025
Would not recommend at the moment until improvements have been addressed
Have negative things about the food service. Nice and spacious, clean, parking. Food service still not good. Just spoke to a resident yesterday who said the Luau food was not good and what’s written is not what they get for their meal. That said I cannot refer others to the Ivy. It’s say because the Ivy’s location and facilities are beautiful but the food services is the downfall!
Response from The Ivy at Hawaii Kai
October 11, 2025
Hello,
Thank you for sharing your feedback. I’m sorry to hear about your concerns regarding dining and would appreciate the opportunity to learn more about your experience. Please reach out to me directly at 808-395-9599 so we can better understand your feedback and work toward improvement.
Sincerely,
Kawana Anthony
Regional Operations Specialist
The Miyashiro Family - Family/friend
Independent Living
September 15, 2025
The Miyashiro Family Experience at the IVY
The caregiving staff by Guardian Senior Care is really good. Yes, we would recommend The Ivy at Hawaii Kai to other families base on the experience so far.
Response from The Ivy at Hawaii Kai
September 22, 2025
Dear Miyashiro Family,
Thank you for your recommendation! We’re so pleased to hear your positive experience at The Ivy at Hawaii Kai has made a great impression.
Anonymous - Family/friend
Assisted Living
August 21, 2025
Good
Location & good reviews is why I chose them. would recommend
Response from The Ivy at Hawaii Kai
September 6, 2025
Thank you for choosing us and for your recommendation. We are grateful for your trust and so glad to know you have had a positive experience with our community.
Patricia and Jim H - Resident/client
Independent Living
August 11, 2025
Senior Well-being
My husband (with dementia,) find the Ivy safe with emergency drills at the last tsunami warning 10 days ago, cleanliness in all areas kept up well, has many daily activities to choose from, dining a pleasure (but of course some do not care for what is served, dining service very good, transportation available on schedule for outings and medical appointments, and every member of the staff most friendly and nice which helps residents feel relatively happy to be here.
Response from The Ivy at Hawaii Kai
September 8, 2025
Hi Patricia,
Thank you for sharing your experience. We're so glad your husband feels safe and supported at The Ivy, and that you've found comfort in the team's friendliness, the activities, and the overall environment. It's an honor to care for him and provide peace of mind for your family.
Anonymous - Resident/client
Assisted Living
July 16, 2025
Review for The Ivy at Hawaii Kai
Management doesn't show residents any respect. They can improve by; replying to voice mail questions
Anonymous Caregiver - Family/friend
Assisted Living
July 7, 2025
Disappointed After Just 3 Days
If a family member is looking for independent living for their loved one than I give it a 5. If the family member has any type of dementia or cognitive impairments, and they want to put them in Independent living and they tell you they have someone who watches them, take to meals, etc. I would tell them to find another place that is an assisted living. If I had to rate it, I would give it a 2. And make sure that the facility will take their insurance, If they don't and something happens to their loved one the doctor on staff will not treat them.
Anonymous - Resident/client
Assisted Living
June 30, 2025
enjoy life. The Lord will decide when He will take you home
1 thru 5 all 5 excellent.
6 food is improving but sometimes less than what I am use too.
7 excellent. Just choose what you want. Many choices.
8. Cost? For the amenities, I believe it is best on the island. I use private funds for my studio. At 84, I am satisfied until the Lord calls me home.
Visit and become part of our ohanna. I am a retired deacon. Ivy has a chapel. While we may not be bible thumpers, we do comfort each other
Response from The Ivy at Hawaii Kai
August 10, 2025
Thank you for sharing your thoughtful feedback and for your kind words about our community. We're glad to hear you're enjoying your home here, the amenities, and the sense of 'ohana. Your perspective and presence are truly valued, and we're honored to have you as part of our community.
Anonymous - Resident/client
Independent Living
June 23, 2025
Highly recommend IVY as independent living community with available caregivers
Availabilty of [name removed] excellent nursing/caregiving staff was a huge plus (single most important reason I would return to IVY. [name removed] was especially outstanding. Food improved during my stay. But still far too little Asian foods/seasonings considering the sizeable Asian population) (some of table servers were quite good and friendly; but a number of the younger servers were unfriendly or even rude, appearing as if they resented being there. Was fairly costly but fully worth it for my short-term stay while recuperating from serious surgery. Grateful for IVY and [name removed] caregiving service. I've highly recommended to others!
Response from The Ivy at Hawaii Kai
August 10, 2025
Thank you for sharing your detailed feedback and for recommending Ivy. We're so glad our caregiving team made such a positive impact during your recovery, and we appreciate your kind words about their dedication. Your suggestions regarding dining and service are valued, and we'll keep them in mind as we work to enhance the experience for all residents. We're grateful for your trust and the opportunity to be part of your recuperation.
Andrea Y - Family/friend
Independent Living
June 17, 2025
Great Facility
It’s been about a month or so that my son and I brought his father to The Ivy to live and it’s been a very nice experience so far! Nice and pleasant surroundings and friendly
Staff. Job well done and will recommend to others.
Response from The Ivy at Hawaii Kai
June 25, 2025
Hi Andrea,
Thank you for your kind words! We’re so glad to hear that your experience has been a positive one and that your family feels at home. We truly appreciate your recommendation!
Ken M - Family/friend
Assisted Living
June 4, 2025
Very Disappointed
All seemed good going in, then my loved one passed away on his expected move in date. The Ivy tried to discount the refund to me by more than 80%. It took months and several visits to finally receive my money. I entered into correspondence with their parent company to finally get resolution.
Response from The Ivy at Hawaii Kai
June 20, 2025
Aloha Ken, thank you for sharing your experience. We are sorry for the challenges you faced during this time and for the frustration caused by the delay in resolving your refund. We appreciate your patience and will continue to review our processes to ensure smoother experiences in the future.
Anonymous - Family/friend
Independent Living
May 16, 2025
Maybe I should move here!
The Ivy is a nice facility situated in a beautiful setting. We did not participate in what looks to be good activities or eat in the nice restaurant. The staff we encountered always seemed cheerful and attentive.
Anonymous - Family/friend
Assisted Living
February 18, 2025
Review for The Ivy at Hawaii Kai
Everyone has been great. I have no complaints. The food is good and also the service. My brother is well taken care of..
Response from The Ivy at Hawaii Kai
February 24, 2025
Hi Anonymous, we really appreciate your positive review! Thank you!
Anonymous - Resident/client
Assisted Living
November 22, 2024
The Ivy at Hawaii Kai review
When it comes to the meals, stop trying to impress with fancy names, just cut the salt/spice & serve good tasty food. The value for cost is ok for me but high for others. Economy sucks but what to do???? I would recommend this community to others, but it depends on tastes and or needs
Response from The Ivy at Hawaii Kai
December 6, 2024
Hi Anonymous, thank you for taking the time to leave a review for us at The Ivy at Hawaii Kai. Your recommendation means so much to us and we appreciate your feedback about the meals.
Anonymous - Family/friend
Assisted Living
October 23, 2024
Overall great place with great caring friendly staff
They need to improve their billing system. Many times the statements dont match what was actually electronically withdrawn and you can't figure it out by just analyzing the statement...had to call them about the bill many times.
It is a nice, uncongested place. Initially, we thought this place catered more to independent living, but after experiencing their assisted living, their assisted living is good too.
Response from The Ivy at Hawaii Kai
November 5, 2024
Hi Anonymous, thank you so much for taking the time to leave us this review. We are pleased that you are overall satisfied with your experience at The Ivy, and appreciate your constructive feedback about our billing system.
Yvonne Y - Family/friend
Assisted Living
October 9, 2024
Comfortable Living
Clean facilities, weekly room cleaning and laundry service, helpful staff, reasonable meals, suitable activities, and friendly residents make living at the Ivy Hawaii Kai a very comfortable experience.
Response from The Ivy at Hawaii Kai
October 16, 2024
Aloha Yvonne, thank you so much for leaving us this wonderful review! We're glad that you enjoy living at The Ivy.
Anonymous - Family/friend
Assisted Living
October 7, 2024
Review for The Ivy at Hawaii Kai
It was OK met the needs we had. We picked it because of the availability with no waiting list.
Response from The Ivy at Hawaii Kai
October 16, 2024
Aloha, thank you for taking the time to leave a review for us at The Ivy at Hawaii Kai.
Anonymous - Resident/client
Independent Living
October 1, 2024
Lovely Landscaping
We selected a "cottage." It is spacious and comfortable. Pets are welcome. The food is very tasty and many selections are offered. The landscaping is also lovely.
Response from The Ivy at Hawaii Kai
October 8, 2024
Hi Anonymous, thank you so much for leaving us this wonderful review! We're so pleased to know that you enjoy living at The Ivy and it's our pleasure to have you as part of our community.
Anonymous - Family/friend
Assisted Living
September 30, 2024
Disappointed
The Ivy is a beautiful place, clean. But I didn't feel it was safe for my friend. They are a fall risk and with the physician not treating her when she fell and refuse treatment, that was alarming because of her insurance. The facility should known that.
If someone looking to place their family member in the facility, make sure that the administrator staff let's the potential client that the physician on staff, will not treat their love ones if they have Kaiser insurance.
And if their loved ones need assistant living, just don't offer independent living just because assistant living is not available. There are safety issues, and escorts are not always available, and there is cost for escorts to and from meals, exercises, etc.
Response from The Ivy at Hawaii Kai
October 17, 2024
Dear Anonymous,
I regret to read that your experience at The Ivy did not meet your expectations, and I’d like to speak with you to learn more about your comments. I can be reached at dkent@ivyliving.com or (808) 395-9599 and I hope to hear from you.
Thank you,
Daniel Kent
Executive Director
Hugh L - Resident/client
Independent Living
September 18, 2024
My New Senior Living Home
I moved into the Ivy Senior Living on [date removed]. I had just been released from the hospital and was a little skepticle about leaving my house of 50+ years. But after seeing the monthly costs decline (electricity, water, food, no maid services, no grass/maintenance), I became spoiled.
Ivy provides 3 meals a day, weekly maid service, and vans which can scheduled for DRs, Dentists, shopping (for things you don’t really need but want). There are 30+ events that you can attend (or not, your choice). Field trips to several beaches , Waikiki , restaurants, and more .
For some of us that realize that we may have only 15 or 20 years left, we can attend the chapel to attend a sermon or weekly Bible study. I attend as a resident and an occasional old deacon comment.
The Ivy is not the home that I raised my children but is now my Ohana. My adult children and old church friends are all welcome to attend.
There are still so many things and new friends to enjoy here at the Ivy.
Response from The Ivy at Hawaii Kai
September 23, 2024
Aloha Hugh,
Thank you sincerely for this wonderful review! Our goal is to help our residents feel at home and become one ‘Ohana with each other and our team. We’re so pleased to know that you enjoy living at The Ivy.
Mahalo!
Anonymous - Family/friend
Assisted Living
September 12, 2024
Review for The Ivy at Hawaii Kai
They have nice, and friendly staff. We picked this community because it was more within our budget.
Response from The Ivy at Hawaii Kai
September 19, 2024
Hi Anonymous, we really appreciate your positive review and are pleased to read that you enjoy living at The Ivy! Thank you!
Neighborhoods around The Ivy at Hawaii Kai
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Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Hawaii regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Hawaii regulations for Assisted Living.
Frequently Asked Questions about The Ivy at Hawaii Kai
The Ivy at Hawaii Kai offers 2 Bedrooms, Studio and 1 Bedroom. Learn more.
A Place for Mom has scored The Ivy at Hawaii Kai 9 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (808) 395-9599 to reach a resident at The Ivy at Hawaii Kai.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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