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The Highlands
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Every one was very friendly and the staff made sure he felt welcomed. They made sure he met a few folks to have dinner with on his first evening there, I joined him and met some lovely residents. It is pretty close to a busy business district on route 9, which can be a bit overwhelming if you aren’t used to it. Overall, I feel he’s happy there. ","reviewerDisplayName":"Rebecca P","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for The Highlands","reviewContent":"I'm happy here and would recommend to others.\n","reviewerDisplayName":"Anonymous","experienceTypeId":3,"experienceTypeName":"I live or lived in this community"},{"reviewTitle":"Review for The Highlands","reviewContent":"The rent was reasonable and the manager we met with in late April was very welcoming. No one put stress on the family to do anything that wasn't convienent. Apartments and facility were cheerful and grounds nice. They allowed us to let my mom move in two weeks early. ","reviewerDisplayName":"PL","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"The Highlands is a perfect match for my mom","reviewContent":"My mom is currently a resident at The Highlands and her experience at this facility has been great so far. Everyone has been very accommodating. I would recommend The Highlands to others. ","reviewerDisplayName":"Doris","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for The Highlands","reviewContent":"We looked at a few places before we decided on highlands. This one was over and above what we were looking for. On the pros list, it's extremely open and bright. The exterior and interior is modern. Each room has either a balcony or a vaulted ceiling. There's something for everyone. The dining room is spacious and they seem to have a lot of activities for residents in and outside of the building.\n\nOn the con side, it is really more of an apartment complex with some amenities for senior living. They do not have a wheelchair accessible van for outside Adventures so anyone who is limited Mobility will be limited in general. Still, they have rooms you can rent if you have family coming over and are very accommodating to guests in the dining hall and theater room.\n\nThe staff seems to be very friendly, and they allow small pets which is a plus when you're moving somewhere new potentially by yourself.\n\nIf your loved one doesn't need too much outside care or you are willing to foot the bill to have Specialists come in, this place is really top-notch.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Great Place to Be","reviewContent":"The staff was very friendly. They brought her breakfast in the morning, which was good. The value for the money was pretty good. Overall, it was good experience. The room was clean, and well kept. I would recommend to other families.","reviewerDisplayName":"Haroon ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Good place for your loved","reviewContent":"This place is very nice. It's a newer facility, spotless and beautiful on the inside. It really is a clean facility and looks very nice. Most of the residents and staff have been very nice and friendly. One thing they could do better is have a contact person to go to for questions. When mom first moved in, she had a couple of questions and also her phone was broken. We didn't know who to ask for help or how to go about getting her phone fixed. We asked and didn't really get a direct answer the first couple of times. As for her phone, I had to call the front desk and ask several people for help reaching her. I got the run around, even when I asked to just leave a message for mom to call me back. I couldn't get answers and couldn't reach her and it was frustrating. But we finally got it worked out and her phone fixed. The management isn't always helpful and seems to change often or be on some sort of rotation, which we didn't realize. They do offer a good variety of activities/outings and always seem to have something going on. Mom really enjoys that. The food is good and the wait staff is very nice. They do housekeeping once a week and things seem to be good there. I thought they provided paper items (paper towels/toilet paper), but they do not. However, I do think that they're one of the best facilities in the area. And the cost is reasonable. It's definitely a place you would be proud to say that your loved one lives in. I would recommend them to family and friends.","reviewerDisplayName":"Leslie","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"Hawthorn Senior Living, LLC","slug":"hawthorn-senior-living-llc-113","averageReviewScoreDisplay":8.8,"communityCount":77,"reviewCount":2391}},"communityName":"The Highlands","leadgenCompleted":false}
1364572
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129 E Main Street, Westborough, MA 01581
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01581
Westborough
MA
null
2024
We believe that The Highlands Gracious Retirement Living is so much more than walls and windows - it's a place to enjoy home-cooked meals, game night, or a quiet evening with family and friends. It's where you always feel comfortable, safe, and secure.<br> <br> At The Highlands, our management teams live on-site, and are available 24 hours a day. Our food is truly made from scratch, and served right to your table along with a smile from our friendly staff.<br> <br> Enjoy the convenience of our comfortable bus for scheduled appointments, shopping trips and other errands. We also regularly plan special excursions to cultural events, day trips, museums, and other places of interest. If you'd rather stay home, the choice is yours. It's easy to be as private or as social as you wish, The Highlands features beautiful common areas and there's always a variety of planned activities and a chance to socialize with friends and neighbors every day.
We believe that The Highlands Gracious Retirement Living is so much more than walls and windows - it's a place to enjoy home-cooked meals, game night, or a quiet evening with family and friends. It's where you always feel comfortable, safe, and secure.<br> <br> At The Highlands, our management teams live on-site, and are available 24 hours a day. Our food is truly made from scratch, and served right to your table along with a smile from our friendly staff.<br> <br> Enjoy the convenience of our comfortable bus for scheduled appointments, shopping trips and other errands. We also regularly plan special excursions to cultural events, day trips, museums, and other places of interest. If you'd rather stay home, the choice is yours. It's easy to be as private or as social as you wish, The Highlands features beautiful common areas and there's always a variety of planned activities and a chance to socialize with friends and neighbors every day.
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