StoryPoint Fairfield

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StoryPoint Fairfield

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They seem to be having some issues at this time with staffing/management of housekeeping. This has resulted in the frequency of cleaning and laundry being less than promised. Also the medical group they speak about at move in took weeks to respond to a request to get my parent on the caseload. This was after about 4 calls and messages. As long as things improve we will remain there.","reviewerDisplayName":"Kelli H","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"StoryPoint Fairfield review","reviewContent":"Mom's happy here now. It took her awhile to assimilate. The area outside and in is clean. There has been a problem lately because she is supposed to to have her room cleaned every 2 weeks it's been now 3 weeks The staff has been very nice. Since mom is in independent living can't give u an answer. The food seems over cooked they have a tendency to cover everything with a sauce and when asked to put it on the side it doesn't happen. They try to give the dishes glorified names which sometimes confuse them. Their food has been really bad.\nIt took mom awhile before she actually participated in any activities. But she has developed friendships that helps her a lot. If it wasn't for the fact mom only gets 1 meal a day which is below pare and having now the trouble of not getting clean I got to say 3 going a little to 4.\n\n\nAll in all mom has definitely made an improvement on her quality of life. Yes it's convenient the price is a little high when u have the food they r getting. But she loves her 1 bedroom and does do some activities so she's pleased and so r her daughters.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"They are amazing! ","reviewContent":"I can't say enough about Storypoint in Fairfield. They are amazing! They are responsive to any requests. The entire staff are amazing and the residents are wonderful as well. My mom absolutely loves living there and is thriving! Thank you for such an amazing place!","reviewerDisplayName":"Julie Fischmer","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"StoryPoint Fairfield","reviewContent":"The facility and staff are great, the problem is complex. Accommodations must be made to fully integrate with the facility. Trust and communications are key on both sides. Work on both.","reviewerDisplayName":"Joe","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Overall Recommend","reviewContent":"Rent plus utilities, cable, meals and activities is reasonable at $[removed]. But Story Point uses a 3rd party to provide care for their residents. [removed] (3rd party providing care) workers are kind and professional. They offer menus of care in which services can be chosen at a daily rate. They also have a menu of extra charges for services not delineated on the menu...for example, my mother in law tripped and bumped her elbow. [name removed] charged an extra $[removed] for that day for \"an extra person to escort her to her meals.\" If she pulls the emergency pull cord in her room, it is $[removed] per occurrence and so on. This in on top of the $[removed] a day charge.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"would recommend","reviewContent":"The activities was lower because my sister did not enjoy the activities, but you can't please everyone. The overall experience and value for cost , the memory care she was in was pretty full of people needing a lot of assistance, so the staff seemed inadequate. More staff would have helped. Still overall, I liked Storypoint quite a lot.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Recommended","reviewContent":"The staff at StoryPoint Fairfield are really friendly and the events that they hold are very fun. We love the family events and special attention to detail that is provided. Housekeeping has been our biggest struggle. We haven't been entirely happy with that aspect, but my mom has A LOT of stuff everywhere so it's not only their fault. The meals are good quality. I would recommend StoryPoint Fairfield to others. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Saved my Mom's Life","reviewContent":"I would put 5 for all. My only negative feedback is some information was missed being related to her when she moved in. But we kind of did things backwards in that she got the apartment and did the health assessment when she was still in Texas due to her specific situation. Also has a problem with one of the caretakers but that's also more a personality clash than a problem with the facility. \n\nThe positive things would be that they did do things backwards for me. My mom was not in a position to visit here to tour and do the health assessment so they figured out a way to do things virtually. If they had not been flexible and willing to think outside the box, my mom never would have come up here and I truly believe would not have lived another year. \n\nIn my opinion, StoryPoint saved my mom's life. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for StoryPoint Fairfield","reviewContent":"They were all very good to my mom and made us feel very good about her being taken care of. 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7129 Gilmore Rd, Fairfield Township, OH 45011

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Welcome to StoryPoint Fairfield! Our residents are our pride and joy, so we love to provide them with the most joyful retirement experience. Offering independent living, enhanced living, assisted living and memory care options allow us to provide a catered experience for each resident’s specific needs. Please come by our community to learn more about all the fantastic opportunities StoryPoint has to offer.<br><br>Independent Living<br>Independent living is designed for individuals who want the privacy of an apartment home with the added benefits senior living offers: meals, housekeeping, maintenance, transportation, activities, group outings, fitness programs, educational seminars and more.<br><br>Enhanced Living<br>A bridge between independent and assisted living, enhanced living is designed to promote the greatest level of independence for individuals who need a little extra help. It includes all the benefits of independent living plus the peace of mind that comes with affordable, custom personal care packages that can be tailored to individual needs.<br><br>Memory Care<br>Designed for those with dementia or other memory impairments, memory care provides services in a licensed environment by specially trained professionals.<br><br>Community Amenities<br>•Professional, Gourmet Meals<br>•Open Concept Floor Plans<br>•Wheelchair Friendly Space<br>•Walk-in Showers with Safety Handle Bars<br>•All Utilities (Except Telephone)<br>•Transportation and Shuttle Service<br>•Apartments with Private Outdoor Areas<br>•Fun Activities and Fitness Classes<br>•Maintenance Service<br>•Biweekly Household Care<br>•Weekly Flat Linen Laundry Amenities<br>•Beauty Salon and Barbershop<br>•Nearby Walking Trails<br>•Secured Wi-Fi Connection<br>•Pet Care<br>•And More!<br><br>Housekeeping &amp; Laundry Services<br>Don’t want to spend your time on daunting chores? Keep your apartment looking beautiful by utilizing our housekeeping services. From cleaning to laundry assistance, we offer a variety of housekeeping services allowing residents to focus their time on their unique interests.<br><br>Community Activities<br>At StoryPoint Fairfield, we want our activities to reflect each resident’s specific interests and passions. We work with our residents to ensure that many different types of activities are offered so that everyone can have fun. Whether you like to spend your days outside enjoying the sun or inside with a group of friends, we want our residents’ days to be filled with laughter and enjoyment.<br><br>Daily Dining Experiences<br>Whether you would like to cook your own meal or enjoy a chef-prepared meal made from scratch – our community has you covered. We take resident feedback seriously, which is why our community has culinary experts and an Executive Chef who provides our residents with exceptional dishes day after day. With an ever-changing menu and resident requests welcomed, our dining experiences can’t be found anywhere else.

Welcome to StoryPoint Fairfield! Our residents are our pride and joy, so we love to provide them with the most joyful retirement experience. Offering independent living, enhanced living, assisted living and memory care options allow us to provide a catered experience for each resident’s specific needs. Please come by our community to learn more about all the fantastic opportunities StoryPoint has to offer.<br><br>Independent Living<br>Independent living is designed for individuals who want the privacy of an apartment home with the added benefits senior living offers: meals, housekeeping, maintenance, transportation, activities, group outings, fitness programs, educational seminars and more.<br><br>Enhanced Living<br>A bridge between independent and assisted living, enhanced living is designed to promote the greatest level of independence for individuals who need a little extra help. It includes all the benefits of independent living plus the peace of mind that comes with affordable, custom personal care packages that can be tailored to individual needs.<br><br>Memory Care<br>Designed for those with dementia or other memory impairments, memory care provides services in a licensed environment by specially trained professionals.<br><br>Community Amenities<br>•Professional, Gourmet Meals<br>•Open Concept Floor Plans<br>•Wheelchair Friendly Space<br>•Walk-in Showers with Safety Handle Bars<br>•All Utilities (Except Telephone)<br>•Transportation and Shuttle Service<br>•Apartments with Private Outdoor Areas<br>•Fun Activities and Fitness Classes<br>•Maintenance Service<br>•Biweekly...

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