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Shepherd of Monticello

1009 S. Irving, Monticello, IL 61856

For more information about senior living options:
(866) 374-4058
2.0
Review score
4 reviews
Add review
2.0
Review score
4 reviews
  • 5 star
    75%
  • 4 star
    0%
  • 3 star
    0%
  • 2 star
    25%
  • 1 star
    0%
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5.0
Review score
22 reviews
9 facilities
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Shepherd of Monticello
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Shepherd of Monticello community exterior
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street view of Shepherd of Monticello

Anonymous

Child of resident/client

5.0 out of 5 stars

Family oriented

The main reason we chose Arbor Rose of Monicello was because of the family atmosphere. I would tell others looking into any facility to make sure and look for the care that is received, and not just all of the perks.

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Shepherd of Monticello

Shepherd of Monticello in Monticello, IL is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Memory Care

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Reviews

for Shepherd of Monticello

2 out of 10
Review Score4 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.3
Friendliness
4.5
Care Services
4.3
Staff
4.0
Meals & Dining
3.7
Activities
4.0
Value for Cost
4.0

A Place for Mom has scored Shepherd of Monticello with 2 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Shepherd of Monticello has 4 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-4 of 4 reviews

Last Updated: 11/21/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Son & Daughter In Law of Resident Hospitalized

Memory Care

November 21, 2024

2.0 out of 5 stars

Understaffed, No Rehabilitation, Meals are Late

There have been several altercations between the staff themselves forcing police intervention. The staff involved fired and hired at other locations; Inturn, sent back to the Monticello Location to cover staffing issues which there have been resident injuries following requiring hospitalization and surgery. In my opinion, this clearly was upsetting to my loved one. It’s situations like this factual occurrence that in my opinion impacted residents care. The meals are late, and frequently outside the dietary needs of residents. There is usually a scramble to the grocery store or a fast food establishment on a regular basis for the last couple of years by the RN who doubles as the registered dietician. They don’t provide tissues or toilet paper nor do regular housekeeping. They are overcharging for the service they say we’re going to provide our loved one. The pricing is inconsistent. They will bring you in at one rate & bring another resident in at a higher or lower rate.

Cleanliness
2.0
Friendliness
3.0
Value for Cost
1.0
Care Services
2.0
Activities
2.0
Staff
1.0
Meals & Dining
1.0

Anonymous

Memory Care

Family/friend

July 31, 2024

5.0 out of 5 stars
Verified Review

Family oriented

The main reason we chose Arbor Rose of Monicello was because of the family atmosphere. I would tell others looking into any facility to make sure and look for the care that is received, and not just all of the perks.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Marilyn

Memory Care

Family/friend

December 20, 2022

5.0 out of 5 stars
Verified Review

Would Recommend

We love Arbor Rose It's truly a home-like atmosphere. They make you feel like family. And they're taking great care of my mom. It's a much better place than where she was before.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

anonymous

Assisted Living

Family/friend

October 6, 2021

5.0 out of 5 stars
Verified Review

I would recommend

We chose Arbor Rose of Monticello because the location was good, we liked the way that the facility looked, and the staff were very friendly. The price was also a big factor for us. The staff were very helpful and worked with us as much as possible and were great with communication. We were very pleased with our experience and I would recommend to others.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0

Shepherd of Monticello

Neighborhoods

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Map of the neighborhood around Shepherd of Monticello

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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