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Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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Richmond Heights Place

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562 Richmond Rd, Richmond Heights, OH 44143

For pricing & availability:
(866) 374-4058
5.5
Review score
37 reviews
Add review
5.5
Review score
37 reviews
5 star
27%
4 star
35%
3 star
11%
2 star
11%
1 star
16%
See all reviews
Richmond Heights Place
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Richmond Heights Place
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Bob
-
Loved one of resident/client
4.0
Our Experience
My loved one is currently a resident at Richmond Heights Place and they have been quite good. Tolerant of my loved one's mental shortcomings. He lives there quite comfortably. The facility is kept clean. My loved one, however, is not very good at keeping his room as neat and organized as I

About the facility
Richmond Heights Place

We understand how it feels to spend decades taking care of other people. That’s why we think you deserve an opportunity to exchange the stress of household maintenance, chores and isolation for an active and vibrant community of assisted living, memory care and skilled nursing and rehabilitation seniors who challenge you to live life to the fullest. When you move to our campus, you can enjoy newfound freedom to explore the hobbies, passions and relationships that bring you more joy than cooking, cleaning and laundry ever did.

Participate in one of the many community events, programs and activities on our community calendar. Join a fitness class that pushes you to increase your flexibility and strengthen your body. Enjoy a soothing hour of aromatherapy. Indulge in a cooking club or a competitive round of evening trivia. No matter what level of care you need, you can always find something fun to do and plenty of fun people to join you.

You can enjoy many amenities and services as a resident here. While this is hardly an exhaustive list, some crowd-pleasers include:
•Spacious, pet-friendly accommodations that let you enjoy all the comforts of home
•Safety measures like emergency response installed in each apartment
•Personalized...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for Richmond Heights Place

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo

Memory Care

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Studio
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Richmond Heights Place
Richmond Heights Place

562 Richmond Rd, Richmond Heights, OH 44143

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Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

Rate Lock

Freezes your rent price for a specified length of time.

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Amenities
at Richmond Heights Place

Healthcare Services

  • Staffing & Ancillary Services
  • Incontinence Care
  • Memory Care
  • Medication Management
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Meals Provided
  • Room Service
  • Special Dining Programs
  • Guest Meals
  • Restaurant Style Dining
  • No Sugar

Room Amenities

  • Ground Floor Units
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Kitchenette
  • Cable or Satellite TV
  • Wheelchair Accessible Showers

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Property Convenient to Public Transit
  • Resident Parking Available
  • Uncovered Parking
  • Complimentary Transportation

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Beauty Salon
  • Meeting Room
  • Outdoor Common Areas
  • Central Fireplace
  • Outside Patio
  • Indoor Common Areas
  • TV Lounge
  • Library
  • Main Street Shops
  • Computer or Media Center
  • Barber Shop
  • Indoor Atrium

Recreational areas

  • Piano or Organ
  • Arts and Crafts Center
  • Raised Garden Beds

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician

Languages spoken

  • English

Activities

  • BBQs or Picnics
  • Devotional Activities On-Site
  • Catholic Services
  • Community Service Programs
  • Activities On-site
  • Protestant Services
  • Educational Speakers / Life Long Learning
  • Live Dance or Theater Performances
  • Dances
  • Pet-focused Programs
  • Visiting Rabbi
  • Reminiscence Programs
  • Yoga / Chair Yoga
  • Holiday Parties
  • Live Musical Performances
  • Trivia Games
  • Intergenerational Programs
  • Stretching Classes
  • Happy Hour
  • Gardening Club
  • Jewish Services
  • Visiting Chaplain or Priest
  • Cooking Classes
  • Wii Bowling
  • Other Religious Services
  • Art Classes
  • Live Well Programs
  • Activities Off-site
  • Day Trips and Outings
  • Brain fitness / Dakim
  • Birthday Parties
  • Karaoke
  • Mormon/LDS Services

Reviews

for Richmond Heights Place

5.5Review score37 reviews
5.5
Review score
37 reviews
5 star
27%
4 star
35%
3 star
11%
2 star
11%
1 star
16%
Tranquility SNF Management
5.5
Review score37 reviews1 communities
Write a review
A Place for Mom has scored Richmond Heights Place with 5.5 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Richmond Heights Place has 37 reviews with an average "overall experience" of 3.4 out of 5.
Overall Experience
3.4
Cleanliness
3.6
Friendliness
3.6
Care Services
3.3
Staff
3.8
Meals & Dining
3.4
Activities
3.2
Value for Cost
3.4
A Place for Mom has scored Richmond Heights Place with 5.5 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Richmond Heights Place has 37 reviews with an average "overall experience" of 3.4 out of 5.
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Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 37 reviews
Bob - Family/friend
Independent Living
June 4, 2024
4.0
Verified Review
Our Experience
My loved one is currently a resident at Richmond Heights Place and they have been quite good. Tolerant of my loved one's mental shortcomings. He lives there quite comfortably. The facility is kept clean. My loved one, however, is not very good at keeping his room as neat and organized as I'd like....but he does suffer from Cerebral Palsy and is mentally challenged. The staff is friendly and helpful when called upon. My loved one's neighbors are friendly and helpful, also. The food is pretty good and the cafeteria is easily accessible. My loved one will run down for coffee and a snack in the mornings, then pop in for lunch or dinner if or when he is hungry. My loved one spends most of his time happily watching TV, so he does not engage in the activities. As for the value for cost, the place is not inexpensive, running between [fee removed] per month.
Cleanliness
4
Friendliness
4
Value for Cost
3
Staff
4
Meals & Dining
4
Anonymous - Family/friend
Memory Care
May 8, 2024
1.0
Verified Review
Never recommend Richmond Heights Place
I would give Richmond Heights Place a -5 if I could. I would never recommend or refer anyone to Richmond Heights Place. They are horrible all they care about is taking your last dollar and the staff are just warm bodies no engagement at all with the residents. That is why I moved my Aunt.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Staff
1
Meals & Dining
1
Anonymous - Family/friend
Independent Living
August 22, 2023
4.0
Verified Review
Experience at Richmond Heights Place
The staff at Richmond Heights Place seems okay. I wish they would check on my loved one more frequently, like once a week ideally. I don't believe that he comes out of his room with any frequency. I'd like to see him going down to the dining room for breakfast and dinner, at minimum. Otherwise, my loved one seems to have adjusted and seems to be doing fine at Richmond Heights Place.
Cleanliness
4
Friendliness
3
Value for Cost
3
Care Services
3
Activities
2
Staff
4
Meals & Dining
4
Anonymous - Family/friend
Assisted Living
July 7, 2023
1.0
Verified Review
never recommend, look somewhere else
I would give Richmond Heights Place negative stars if it were an option. I would not recommend or refer anyone to this facility. They went downhill fast and this is the reason we moved my loved one to [facility name removed]. When you start off, they tell you as your love ones condition (dementia) begins to deteriorate they will need to move them to full care. What they don't tell you is that your bill will go up like $[removed] a month. The staff just let the residents sit there, it's just sad for the money you pay.
Anonymous - Family/friend
Independent Living
May 15, 2023
3.0
Verified Review
Needs Improvement
Friendly staff, but unresponsive and an inability to perform their jobs. Poor quality meals as mostly soft foods with little flavor and never served hot. Always lukewarm or cold. No condiments available. Decent dining room and again, friendly staff serving the food. Very little activities offered. Housekeeping doesn't get done. My mom has been there almost two months and no one has cleaned her room despite her putting her name on the sign-up sheet.
Cleanliness
3
Friendliness
4
Value for Cost
2
Activities
2
Staff
3
Meals & Dining
3
Suzanne M Reichert - Family/friend
Memory Care
December 12, 2022
2.0
Not what it seems.
My mom started in Independent last June, and this June was moved to Memory Care. They are raising the rates,but not sure why since the services promised never happen. Independents front door has no lock. It broke this summer and was never fixed so any one can get in. If they are short help,meals are late and their is no one to serve them. As for Memory Care, they tell you they clean the room and provide laundry service, and that is not true. Her room hasn't been cleaned since she moved in. We clean it. We also do her laundry,towels and bedding. No one has ever come to do her laundry. Most of the furniture in the common area could use a good cleaning too.As for the $XXX.XX [rate removed] rate increase come January, they say the staff wages have increased 15-22%, I bet if I ask the staff they haven't gotten a raise like that! So if you think it sounds to good to be true....
Cleanliness
2
Friendliness
5
Value for Cost
2
Care Services
3
Activities
2
Staff
4
Meals & Dining
4
anonymous - Family/friend
Memory Care
July 25, 2022
4.0
Verified Review
Learning by experience
They were as good as they could possibly be. My mothers dementia was very rapid with the changes in the last few months and it took my family and the staff by surprise. They assessed her for memory care but she was not there very long. She really needed skilled nursing within about 5 weeks of being here. Overall I would recommend them to others looking. Both my mother and my aunt were happy she was here. She had been here for rehab before and the location was very convenient for our family.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
5
Care Services
4
Activities
3
Staff
4.5
Kevin - Family/friend
Independent Living
April 25, 2022
5.0
Verified Review
Richmond Heights Place - A Good Place for Seniors
Richmond Heights Place has been really good. My mom loves it. When I go to visit, the staff are very friendly. They're open to suggestions. They keep the facility really neat and clean. The apartments have housekeeping service that comes in and vacuums and things. When she first moved in, there was debris left behind by the movers, and they came in and cleaned it up right away. They are really on top of cleanliness. Overall she likes the food. Here and there they might serve a meal she doesn't like, but that would be the case anywhere. And she's happy with it overall. All things together, I think it's a good value.
Cleanliness
5
Friendliness
5
Value for Cost
5
Activities
4
Staff
5
Meals & Dining
4
Kelly - Family/friend
Assisted Living
October 5, 2021
4.0
Verified Review
A Caring Community
It's a small community with round the clock staff that keeps the residents engaged. They offer lots of activities. The facility is very nice, and the living spaces are nice and big, and clean. They put a sticker on the door that gives the date each resident will have housekeeping in their private rooms. My loved one seems to like the food, and that's coming from a picky eater.
Cleanliness
5
Friendliness
4.5
Value for Cost
5
Care Services
5
Activities
4
Staff
5
Meals & Dining
4
Sheila Tiddle - Family/friend
Memory Care
October 21, 2020
5.0
Verified Review
Very friendly attentive staff
I would want other to know that this facility does not provide any linens or things such as soap and diapers, so you will need to provide that for your loved one. They have an outdoor porch area where residents are able to visit with their loved ones even during COVID and they still have bingo and other activities that they are keeping residents busy during the virus. The staff members have been very accommodating to my mothers routine and always call whenever anything happens, they are great at communication. It is always the same staff members who take care of the residents, so I know them and they know their residents very well. Overall, we have had a good experience so far.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Toured community
Memory Care
September 30, 2019
2.0
Very dirty, workers not friendly. no one smiles or say hello. My Aunt and I were not impressed, she did not like the place
Cleanliness
2
Friendliness
2
Value for Cost
2
Response from Richmond Heights Place
October 2, 2019
Thank you for taking the time to provide feedback. We are committed to continuous quality service and care and will share your feedback with our management team.
Anonymous - Toured community
Memory Care
June 28, 2019
2.0
This was a very different feel from brookdale mentor. Needs maintenance. Peeling paint scuffed walls. Staff not engaging or very welcoming.
Cleanliness
2
Friendliness
2
Value for Cost
2
Catalano - Family/friend
Memory Care
March 9, 2019
0.5
Unprofessional unskilled Facility
Rude, unprofessional staff and nurses. Will never take my parent back there again Admitted for rehab and was disappointed with the way the facility was ran, lazy rude unprofessional nurses and especially the clinical nursing director. Poor managed facility with under skilled nurses and staff. Have no clue in what treatment and care the patients need.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
1.5
Anonymous - Family/friend
Memory Care
November 13, 2018
1.0
Do not send your loved one here
Nursing staff are rude especially the ADCS. She is constantly talking down to family members that approach her or even call to check on their loved ones. The entire nursing staff seem to be in a state of panic and are very disorganized. I truly do not know how they received a 5- star rating.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
2.5
Kyle - Family/friend
Memory Care
October 28, 2018
1.0
Mom's Experience
Hello, we moved my Mom to this facility because she has dimensia but they allowed her to keep her beloved dog. However, after two months we had to move her again. The staff is lazy and not trained to deal with dimensia no matter what they say. The in-house medical support was lame at best. The Executive Director left as we moved Mom. I would never recommend this facility. Find a better facility which is actually prepared to deal with memory care and not just advertise it. Mom's new facility is much better although no dog. She doesn't remember her dog so the best case is do the right thing for your loved one but it is not Brookdale, in any of their facilities!
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Anonymous - Toured community
Memory Care
December 26, 2017
4.0
A very nice facility and one of the residents had nice things to say about the staff, but this was not the right level of care for my mother at this time.
Cleanliness
4
Friendliness
4
Value for Cost
4
Anonymous - Toured community
Memory Care
September 18, 2017
3.0
Verified Review
The Tour
The tour I had was okay but I was not fully impressed and I felt they were not the right community for my mom.
Cleanliness
3
Friendliness
3
Value for Cost
3
Anonymous - Toured community
Memory Care
August 26, 2017
5.0
Verified Review
A nice community for care
We toured this community for my father. We liked the staff. The community was clean and they have a lot of different buildings for the residents. My father wanted a bigger room than what was available at the time needed. We would recommend this community from what we saw from this nice tour.
Cleanliness
5
Friendliness
5
Value for Cost
5
Anonymous - Toured community
Memory Care
March 1, 2017
5.0
Verified Review
More space!
This community is very nice and clean and seemed to be good. It was a little older and a little more worn though. I also did not like that there rooms were very small. My mom needed a little more space.
Cleanliness
5
Friendliness
5
Value for Cost
5
Anonymous - Toured community
Memory Care
January 16, 2017
5.0
Verified Review
Great tour!
My tour of the Brookdale went very well. The Place was very clean and while I was touring, the residents were playing games and seemed to be having fun. Everyone was very friendly.
Cleanliness
5
Friendliness
5
Value for Cost
5
Viewing 1-20 out of 37 reviews

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Ohio’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Ohio’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions
about Richmond Heights Place

Richmond Heights Place offers Studio. Learn more.
A Place for Mom has scored Richmond Heights Place 5.5 out of 10 using our proprietary review score.   We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.   Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (216) 658-9315 to reach a resident at Richmond Heights Place.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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