Linda Manor Assisted Living

It feels like a community and the staff do a good job of including everyone in activities, despite their diverse capacities. But they don't push it if someone's not feeling like participating at a particular time.

Placing my mother here at Linda Manor was not an easy decision. My mother was not willing to accept care even though she needs it. I felt horrible leaving her there even though it was necessary. My mother did adapt to her new surroundings better than we expected. She spends most of her day in activities with the other residents. Overall I think this has been good for her. When I visit her she looks clean and well dressed. Her room is kept clean , her laundry gets done. She is also eating well. On a more negative side, my mother developed a skin rash while staying here. Communication with the staff of nurses is sometimes frustrating. I feel as though getting answers to some questions is difficult because there is different staff in the morning and at night and then on the weekends. I feel as though information isn't always passed along between different shifts or different nurses. I enjoy visiting my mother here and appreciate how kind and caring the activity personnel are.

My mother has be living at Linda Manor since November, 2022 and has been very happy since her very first day. The building is beautifully decorated, bright, airy and above all, clean. The staff there have been very helpful to mom and us, her family. Mom feels loved by everyone there and is so grateful for they care they give her. I am comforted having Mom there in such a loving environment.

My father was reluctant to move here after his fall . He has flourished here he absolutely loves it!! The staff is amazing from the top down. They gently encouraged him to socialize and he’s now the mayor lol he loves everyone and everything about his living arrangements. I love the peaceful feeling knowing he’s happy and safe.

The staff is very nice and friendly, They also get to know the resident's and family members' names. The food is good and they are very accommodating and will make sure that the residents eat. The activities are great and they change it all the time. I would recommend this community to others based on my experience

The people there are wonderful. They make this place what it is wonderful. The only issue is they do have a repetitive menu but the food was excellent. I would recommend this community to others.

We chose this community because we thought the staff were very friendly and professional. We also liked the look of the place. The LEP program was for people with Alzheimer's and dementia. The room sizes were very good, plenty of room. She always said the food was very good. My favorite part about this community is that they seemed to really care about my mother in law. I would definitely recommend.

Linda Manor would have had my recommendation until this past weekend. Staff is friendly, the place is spotless. But In late July 2020, events played out in such a way that was unforgivable and put my 90yo mother at great risk. Linda Manor has been appropriately testing staff, and occasionally residents as needed. Recently a staff member tested positive, and we were told that staff person was isolating at home, and they were going to conduct a round of testing of residents. Well my mothers test came back positive on Saturday. I was informed that she was being transported to Cooley Dickinson by ambulance even though she had NO symptoms that met state guidelines. Later, talking with the hospital I found out she couldn’t be admitted because she had no symptoms, and they said LM knew she couldn’t be admitted and we wondered, did they ship her there just to protect their statistics? Cooley Dickinson recommended she return to her home to isolate there. Linda Manor’s director said she would not be allowed to return home and replied she would have to be sent to Skilled Nursing facility affiliated with Linda Manor in DANBURY CT, hours from me or my family, in a unit for critical covid patients. Linda Manor would not allow her to return to her home to isolate there! MIND, Mom had no symptoms, just a single swab. According to friends and staff at other facilities, state guidelines say assisted living residents should shelter in place, even if they were symptomatic, unless they seriously needed additional medical services that could only be provided at a hospital. Linda Manor PUNTED a 90 yo with cognitive difficulties, diabetes and other underlying conditions to a hospital that could not admit her! I personally think they panicked and had no policy in place for how to deal with the situation, forgivable in February or March, but not at the end of July 2020! So with no preparation, no PPE, no medications, no grab bars, no walker, I was forced to take mom to my apartment. I would never send her to a SNIF without need, but I was ill prepared to deal with a possibly covid elder with mobility and cognitive difficulties, especially since I was in the middle of moving my household. I had to ask for her medications and insulin to be sent to me...and then the insulin was sent without the needles, which we didn’t get til the following day! Her doctor suggested retesting immediately and Mom’s second swab came back negative. Later in the week a 3rd swab came back negative as well. It looks like Linda Manor dismissed a paying (and they ain’t CHEAP!) elder resident after a false positive test, upending her life (as well as her families) in a incompetent, unforgivable way. And the place they would have sent if I hadn’t been able to jump in, was a ward with positive Covid patients where she would have surely been exposed to the virus. In addition they failed to notify all the families of other folks in the facilities....In fact they failed to notify me of it (I just happened to have the inside scoop since it was my mom.)

Linda Manor would have had my recommendation until this past weekend. Staff is friendly, the place is spotless. But this past weekend, events played out in such a way that I cannot recommend them at this time. Linda Manor has been appropriately testing staff, and occasionally residents as needed. Recently a staff member tested positive, and we were told that staff person was isolating at home, and they were going to conduct a round of testing of residents. Well my mothers test came back positive on Saturday. I was informed that she was being transported to Cooley Dickinson by ambulance even though she had no symptoms that met state guidelines. Later, talking with the hospital I found out she COULD NOT be admitted because she had no symptoms, and they recommended she return to her home to isolate there. Linda Manor’s director replied she would have to be sent to Skilled Nursing facility affiliated with Linda Manor in DANBURY CT, hours from me or my family, in a unit for critical covid patients. Linda Manor would not allow her to return to her home to isolate there. MIND, Mom had no symptoms, just a single swab they say was positive, though I have not yet been supplied with medical proof of even that. According to medical staff that I have talked to at several other facilities, state guidelines say assisted living residents should shelter in place, even if they were symptomatic, unless they seriously needed additional medical services that could only be provided at a hospital. Linda Manor PUNTED a 90 yo with cognitive difficulties, diabetes and other underlying conditions to a hospital that could not admit her! I personally think they panicked and had no policy in place for how to deal with the situation, forgivable in February or March, but not at the end of July 2020! So with no preparation, no PPE, no medications, no grab bars, no walker, no ramp I was forced to take mom to my home. I would never send her to a SNIF without need, but I was ill prepared to deal with a possibly covid elder with mobility and cognitive difficulties, especially since I was in the middle of moving my household. I had to ask for her medications and insulin to be sent to me...and then the insulin was sent without the needles, which we didn’t get til the following day! Mom’s second swab came back negative today. Not yet sure, but it looks like Linda Manor dismissed a paying (and they ain’t CHEAP!) elder resident after a false positive test, upending her life (as well as her families) in a incompetent, unforgivable way. In addition they failed to notify all the families of other folks in the facilities....In fact they failed to notify me of it (I just happened to have the inside scoop since it was my mother.)

The staff are very caring and very willing to help. They are willing to let me do whatever I can do for myself, but I appreciate that they there to help when I need it. My apartment is small but its good and I like it . I have a really nice view out my window. The food is great, I have gained weight since living her. I have never been to a facility that has food that is this good. Before the virus, we really did have some nice activities to attend.

It is a satisfactory place. The staff changes pretty regularly which makes it hard for continuity. They do not work with special diets. The out door space is really nice. The room sizes are nice, mostly private rooms with baths.

They were excellent there. I couldn't have asked for anything better for my father. The staff went out of their way for him. Even if he didn't want it, they still always checked in on him. The staff always keep in contact with me and depending on the urgency, through email and phone calls. The dining staff were wonderful as well.

Linda Manor Assisted Living is an impressive community. The staff are very pleasant and were helpful in addressing all of my concerns. This community is close to family which we really liked. It is kept extremely nice and was what we were looking for. It is too bad that I looked at this one to late into our search and we were already set on a different community.

Very nice. It's an option I am considering.

Linda Manor Assisted Living is a good community. My mother is doing great since the move here. The staff is very friendly. The meals offered are good. It is very clean and up-kept. My mother is in a great place the family is happy that everything is going very well.

Our experience with Linda Manor has been a very good one, so far! It's a brand new facility, the staff are friendly, and they seem to take great care of the people who live here, we're very pleased with it.