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Mom is very happy there! \n","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Kind, gentle staff, yet I feel a little out of the care team loop. ","reviewContent":"While the facility is mostly very good and their food is excellent, my experience as my husband’s caregiver for many years (and POA and health care proxy) in our 45 year marriage is that I am not alerted when nursing makes decisions about medical and other mangement issues. In general, communication is not great, though the staff are very kind. I could give you a number of examples that illustrate poor communication.\nThe chain of command is hard to understand. Nursing staff (who are located in another part of the building) are actually supposed to supervise the day to day planning for direct hands-on care of memory unit residents. The program director and activities coordinator on the memory unit who are on-site 7 days/week appear to not have much authority to determine what happens with particular residents. A related staffing issue is that staff float -from memory to assisted floors. And per diems not being able to answer my questions about my husband. ","reviewerDisplayName":"Cara ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Armbrook Village","reviewContent":"Staff was warm and welcoming. Residents appeared happy when I visited. And it is in a nice location. I would say it is a wonderful community.","reviewerDisplayName":"LM","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Happy with our decision ","reviewContent":"The staff is very nice, mom enjoys the food, very clean facility, many activities. 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551 North Road, Westfield, MA 01085
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2024
<p>Armbrook Village in <a href="/assisted-living/ma/westfield">Westfield, MA</a> is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.</p>
<p>Armbrook Village in <a href="/assisted-living/ma/westfield">Westfield, MA</a> is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.</p>
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