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Knollwood Pointe

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5601 Girby Rd, Mobile, AL 36693

For more information about senior living options:
(866) 374-4058
7.6
Review score
31 reviews
Add review
7.6
Review score
31 reviews
5 star
48%
4 star
26%
3 star
16%
2 star
0%
1 star
10%
See all reviews
7.8
Review score
1106 reviews
24 facilities
Knollwood Pointe
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Knollwood Pointe
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Anonymous
-
Child of resident/client
4.0
We would recommend. Loving, friendly atmosphere, various engaging activities, a small, family environment.
The activities get a 5!!!! Since we moved Dad in [date removed], the executive director position has changed hands 4 times. That is what I have not been pleased with. Also, no one contacts me when this occurs, so communication on the leadership level has not been good. However, we have a

About the facility
Knollwood Pointe

Knollwood Pointe is a red-brick senior living community surrounded by wooded greenery. The community is located in the Southern city of Mobile, Alabama.

Whether a senior is in need of assisted living or memory care, the community offers quality care and cozy living accommodations for both. Round-the-clock licensed nursing staff provide a variety of services, from medication assistance to assistance with activities of daily living. If further care is needed, the community offers scheduled transportation services to help seniors attend local medical appointments. While receiving care at Knollwood Pointe, residents have a choice to reside in a studio, companion suite, or one-bedroom apartment. Plus, nurse call systems stretch throughout the assisted living neighborhood so each resident can have peace of mind knowing they have emergency care if needed.

When a resident is not relaxing in their living space, they can explore the homelike amenities around the community, as well as participate in a variety of activities. Between the secured courtyards with lush greenery and the beauty salon and barbershop, the community's amenities enable residents to either relax or pamper themselves. The community encourages socialization between residents in the restaurant-style dining room, where seniors can enjoy fresh meals. In between meals, seniors can...

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Senior living options offered

Assisted Living

Memory Care

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Amenities
at Knollwood Pointe

Healthcare Services

  • Staffing & Ancillary Services
  • Medication Management
  • Incontinence Care
  • Memory Care
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • No Sugar
  • Vegetarian
  • Meals Provided
  • Restaurant Style Dining
  • Room Service
  • Guest Meals
  • Kosher
  • Low / No Sodium

Room Amenities

  • Ground Floor Units
  • Cable or Satellite TV
  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Air Conditioned
  • Kitchenette

Community Amenities

On-site dining options

  • Café or Bistro

Transportation & parking

  • Complimentary Transportation
  • Resident Parking Available
  • Uncovered Parking
  • Property Convenient to Public Transit

Pets

  • Weight Limit (lbs)
  • Dogs Allowed
  • Cats Allowed

Common areas

  • Butterfly garden / Hummingbird garden
  • Central Fireplace
  • Outdoor Common Areas
  • TV Lounge
  • Outside Patio
  • Library
  • Main Street Shops
  • Beauty Salon
  • Indoor Common Areas
  • Computer or Media Center
  • Meeting Room
  • Barber Shop

Recreational areas

  • Game Room
  • Fitness Center
  • Movie or Theater Room
  • Arts and Crafts Center
  • Piano or Organ

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Stretching Classes
  • Gardening Club
  • Cooking Classes
  • Activities On-site
  • Intergenerational Programs
  • Dances
  • Activities Off-site
  • Live Dance or Theater Performances
  • Holiday Parties
  • Happy Hour
  • Karaoke
  • Visiting Rabbi
  • Pet-focused Programs
  • Yoga / Chair Yoga
  • Devotional Activities On-Site
  • Reminiscence Programs
  • Educational Speakers / Life Long Learning
  • Trivia Games
  • Community Service Programs
  • Devotional Activities Offsite
  • Wii Bowling
  • Other Religious Services
  • Visiting Chaplain or Priest
  • BBQs or Picnics
  • Live Well Programs
  • Day Trips and Outings
  • Art Classes
  • Birthday Parties
  • Live Musical Performances

Compare

Knollwood Pointe
Knollwood Pointe

5601 Girby Rd, Mobile, AL 36693

Proveer at Port City
Proveer at Port City

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Somerby of Mobile
Somerby of Mobile

901 Somerby Drive, Mobile, AL 36695

Crowne Place
Crowne Place

3720 Dauphin St., Mobile, AL 36608

7.6
Review score
31 reviews
7.6
Review score
31 reviews
5 star
48%
4 star
26%
3 star
16%
2 star
0%
1 star
10%
9.4
Review score
29 reviews
9.4
Review score
29 reviews
5 star
59%
4 star
34%
3 star
7%
2 star
0%
1 star
0%
9.2
Review score
52 reviews
9.2
Review score
52 reviews
5 star
80%
4 star
8%
3 star
4%
2 star
0%
1 star
8%
8.7
Review score
9 reviews
8.7
Review score
9 reviews
5 star
33%
4 star
34%
3 star
22%
2 star
11%
1 star
0%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Assisted Living

Reviews

for Knollwood Pointe

7.6Review score31 reviews
7.6
Review score
31 reviews
5 star
48%
4 star
26%
3 star
16%
2 star
0%
1 star
10%
Tarantino Properties, Inc
7.8
Review score1106 reviews24 communities
Write a review
A Place for Mom has scored Knollwood Pointe with 7.6 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Knollwood Pointe has 31 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.2
Friendliness
4.2
Care Services
3.9
Staff
3.6
Meals & Dining
4.0
Activities
4.2
Value for Cost
3.9
A Place for Mom has scored Knollwood Pointe with 7.6 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Knollwood Pointe has 31 reviews with an average "overall experience" of 4 out of 5.
Parent company
Logo for Tarantino Properties, Inc
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 31 reviews
Anonymous - Family/friend
Assisted Living
October 14, 2024
3.0
Verified Review
Knollwood Pointe
There are not enough staff. It is difficult for patients in their room to contact staff in an emergency ...only call button is in the bathroom.
Cleanliness
3
Friendliness
4
Care Services
3
Staff
3
Meals & Dining
4
Value for Cost
3
Wayne B - Family/friend
Memory Care
September 12, 2024
5.0
Verified Review
Review of Knollwood Pointe
I have been very pleased with Knollwood Pointe. They take good care of my mom there.
Anonymous - Family/friend
Memory Care
August 28, 2024
1.0
Verified Review
Understaffed for memory care
The staff is not nearly as attentive as they should be, probably because they are understaffed. I think it should be known that in the memory care unit at night, there is no one watching and there were 2 separate men with dementia that entered my grandmothers room too many times to count and tried to get in bed with her. I know they have dementia and it's not their fault, but staff should have some sort of alarm system for those who roam the halls at night. I feel like the simply assisted living side of the building would be fine with the amount of supervision, it was just not simply enough for memory care. We stayed 2 weeks before moving out of the facility. It was an expensive lesson to learn
Cleanliness
3
Friendliness
3
Care Services
1
Staff
3
Meals & Dining
3
Activities
2
Value for Cost
2
Anonymous - Family/friend
Memory Care
August 22, 2024
4.0
Verified Review
We would recommend. Loving, friendly atmosphere, various engaging activities, a small, family environment.
The activities get a 5!!!! Since we moved Dad in [date removed], the executive director position has changed hands 4 times. That is what I have not been pleased with. Also, no one contacts me when this occurs, so communication on the leadership level has not been good. However, we have a great ED now who has a history of competence and longevity. Also, their nursing staff has had a huge turnover rate since we came, so some I've liked and some I haven't. I am paying a sitter to come 4 hours a day to make sure nothing is falling through the cracks medically. So, it has been somewhat stressful on my end. However, my Dad has THRIVED at Knollwood. It has a family atmosphere. He loves the other residents. The activity director, [name removed] is phenomenal. He loves the food, etc. So, while I have had some concerns for sure, Dad has loved it, so I would recommend it for that reason.
Cleanliness
5
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
4
Sydney B - Resident/client
Memory Care
May 1, 2024
1.0
Not the care that was promised/terrible communication
I worked with Knollwood Pointe for months before moving my mother in. On the front end, they really sell it well. Despite me expressing concerns over this and that, they assured me my mother was a perfect candidate for this facility. It should have been a red flag that before she even moved in there was SO much turnover in staff from everyone from the sales director to the executive director. Once she moved in, almost all communication ceased. I couldn’t get anyone on the phone to see how she was, ever. I had to authorize her simply getting Tylenol and couldn’t get a call back for days, leaving her in pain. It definitely wasn’t the level of care she needed, but as a whole the facility is understaffed and it shows.
Cleanliness
2
Friendliness
2
Care Services
1
Staff
1
Meals & Dining
3
Activities
4
Value for Cost
3
Elizabeth - Family/friend
Memory Care
April 19, 2024
3.0
Verified Review
Our Experience
They seem to have a lot of staff turnover since Tarantino took over management. We did have an incident with a couple of PRN CNA's working one weekend. The director promptly addressed the problem and those people were fired. The facility is in need of some TLC, particularly the flooring in public spaces and landscaping. They keep saying they have a contract to get the floors replaced, but I've been hearing that for months and nothing has been done. We can't really afford the best though. So it works for our budget. I just have to visit frequently to make sure Mom is getting the care that she needs.
Cleanliness
3
Friendliness
4
Care Services
3
Staff
3
Meals & Dining
3
Activities
4
Value for Cost
3
Doris - Family/friend
Assisted Living
March 18, 2024
1.0
Verified Review
Not recommended
I would not recommend this facility to others. The staff is not helpful at all. The food is mediocre. There are no activities, management is constantly changing and the cooks are always walking out.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Anonymous - Family/friend
Assisted Living
December 13, 2023
5.0
Verified Review
Definitely recommended
I would definitely recommend Knollwood Pointe to others. I like the fact that it is so small that you can get to know everyone easier. My loved one has been very complimentary of the staff. They have all been very friendly and caring. She also enjoys the meals. I've been a little lost on some of the policies and procedures when some issues have come up, but I think that was more about me not doing my homework. So far, my loved one been very happy at Knollwood Pointe. As for the value for cost, we were surprised that after only a few months the rent has already increased by $[removed].
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Anonymous - Family/friend
Assisted Living
December 4, 2023
3.0
Verified Review
Would not recommend
Cleanliness- seems to be clean but dingy. Carpet needs replacing. Friendliness- aides are friendly as is office staff. Some nurses leave much to be desired. It does NO good to call on phone as you can't get a person. Leaving a message is a waste of time. Quality of care-leaves you wondering if you have done the right thing. He doesn't seem to be showered on schedule. Fingernails are always dirty. Stays in adult underwear/diaper for extended periods. Activities-only know about planting residents in front of the TV. These are memory care residents. Value-we liked this facility for the separate areas for activities, dining, and TV. It was also the cheapest but we liked it best. I am not sure that there is a place for 100% satisfaction. Price is going up 20%. Food-what I have seen looks good but since residents don't have knives to cut food, they pick it up with fingers if a fork won't cut it. If bread gets too browned, it gets served anyway. Ice cream gets put out while dinner plate is still quite full which causes one of two things: it melts or they quit the food for the ice cream!
Wayne - Family/friend
Memory Care
November 2, 2023
5.0
Verified Review
Clean friendly caring facility
To my knowledge I'm the only family member that visits my mother. I regret that I wasn't informed when she came down with Covid as I am co- Guardian and the only family visitor she has. Yes, I would recommend this community to others. It's a nice facility and close by for me .
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
July 12, 2023
4.0
Verified Review
Tour experience
Knollwood Pointe was old and dirty to me. But Each person I had appointments with were very nice and wanted to sell the facility, but they just weren't a fit for us but definitely might be for others...
Anonymous - Toured community
Assisted Living
May 12, 2023
4.0
Verified Review
Our tour at Knollwood Pointe
We toured Knollwood Pointe when searching for Assisted Living for our loved one. This facility was very good. The cleanliness, friendliness, and atmosphere all seemed very good based on what we saw from our tour.
Essie P - Family/friend
Assisted Living
October 13, 2022
4.0
Verified Review
Would recommend
Things are going good for us at Knollwood Pointe. They have been very accommodating and helped us with the whole move in process. They offer assisted living as well as memory care. It is a smaller facility that is more personal and family oriented. When you talk to them about what needs to be done, they take care of it right away. I certainly recommend them to other families.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
5
Value for Cost
4
Anonymous - Family/friend
Memory Care
September 13, 2022
4.5
Verified Review
Recommended
This is a great community! The staff is very friendly and seems to take a genuine interest in the residents and their care. They are great about communication with the family. They do offer a variety of activities, which is nice. They provide housekeeping daily and do a good job. The food is good. The facility itself is also very clean. We are very happy with our choice. I would recommend them to friends and family.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
anonymous - Family/friend
Assisted Living
March 10, 2022
5.0
Verified Review
Highly recommended
We were very pleased with our short experience at Knollwood Pointe, when we came to tour she knew right away this is where she wanted to come. Unfortunately my mother has bad luck and hasn't been able to spend much time here. The staff is wonderful, [name removed] especially is just as sweet as she can be. My mother loved it here and we are sad she could not spend more time with them. We would absolutely recommend the facility to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Memory Care
January 27, 2022
4.5
Verified Review
Tour of Knollwood Pointe
We had a great tour with Knollwood Pointe. The only reason we did not choose this facility was because it was smaller. The rooms were a good size
anonymous - Toured community
Memory Care
June 29, 2021
5.0
Verified Review
Tour of Knollwood Pointe
We toured Knollwood Pointe and really liked the facility, but the price would have increased and it would have been too expensive.
anonymous - Family/friend
Memory Care
February 23, 2021
5.0
Verified Review
Pleased with our experience
We have been very happy with our experience at Knollwood Pointe. We chose this facility because of the staff members and the director was very nice and knowledgeable of what was going on. The room sizes here are pretty large, the one she has is good size for her and fits all her needs. I would recommend them to others looking.
Cleanliness
5
Friendliness
5
Care Services
5
Meals & Dining
5
Value for Cost
5
Activities
5
Kelly - Family/friend
Memory Care
January 4, 2021
4.0
Verified Review
For Our Family It Has Been a Godsend
I would recommend looking at the community for your loved one. All the staff are super nice. All the residents seem to be happy at Knollwood Pointe.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
4
Meals & Dining
4
Value for Cost
4
Laura - Family/friend
Memory Care
November 10, 2020
3.0
Verified Review
Would recommend this community
Knollwood Pointe offered a wide range of activities, they would take the residents on small trips. They would play games and all sing together. It is a place where you would want your loved one to be, it is very inviting.
Cleanliness
5
Friendliness
4
Value for Cost
4
Care Services
3
Activities
3
Viewing 1-20 out of 31 reviews

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around Knollwood Pointe

See what the neighborhood has to offer and what’s nearby:
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Alabama regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Alabama regulations for Assisted Living.

Frequently Asked Questions
about Knollwood Pointe

Knollwood Pointe offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Knollwood Pointe 7.6 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (251) 666-1005 to reach a resident at Knollwood Pointe.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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