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VERIFIED PARTNER
1408 Lago Trail, Longview, TX 75604
For pricing & availability:
5 star
62%
4 star
15%
3 star
19%
2 star
0%
1 star
4%
8.3
Review score
3035 reviews
101 facilities
1515 Photos available
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Muriel
-
Child of resident/client
4.0
My mom is happy there.
After leaving [name removed], my sis & I were skeptic. We no longer are. Our mom is happy and laughs a lot. She gets a lot of attention. When she fell Sun, 6 staff members were attending quickly. Each was assigned a role. We went to ER and returned with kind concerns. It is like family! Family of patients know others and we all can pitch in showing loving care.
About the facility Heartis Longview
At Heartis Longview, we are committed to providing a stimulating and nurturing environment — filled with warmth, comfort and care — that improves quality of life and allows our residents to flourish. As a leader in assisted living and memory care, you can count on Heartis Longview to deliver the highest quality care for residents.
Heartis residents enjoy a carefree, active lifestyle with endless opportunities to engage with friends, neighbors and family members in fun, energetic ways. What's more, you will appreciate the peace of mind that comes with around-the-clock staff and healthcare professionals to meet every need or request with compassion and grace.
At Heartis, our award-winning approach to living well with dementia is inspired by Montessori Methods. SPARK programming is proven to significantly increase engagement improve skills, and give a sense of meaning and purpose.
Our mission is to empower residents by promoting their ideas, choices, and independence.
Heartis residents enjoy a carefree, active lifestyle with endless opportunities to engage with friends, neighbors and family members in fun, energetic ways. What's more, you will appreciate the peace of mind that comes with around-the-clock staff and healthcare professionals to meet every need or request with compassion and grace.
At Heartis, our award-winning approach to living well with dementia is inspired by Montessori Methods. SPARK programming is proven to significantly increase engagement improve skills, and give a sense of meaning and purpose.
Our mission is to empower residents by promoting their ideas, choices, and independence.
Senior living options offered
Assisted Living
Memory Care
Pricing for Heartis Longview
Total monthly costs depend on room type, select services, and the level of care needed.
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Assisted Living
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Studio
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1 Bedroom
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2 Bedrooms
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Memory Care
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Studio
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Heartis Longview
1408 Lago Trail, Longview, TX 75604
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8.1
Review score
27 reviews
8.1
Review score
27 reviews
5 star
62%
4 star
15%
3 star
19%
2 star
0%
1 star
4%
9.0
Review score
10 reviews
9.0
Review score
10 reviews
5 star
60%
4 star
30%
3 star
10%
2 star
0%
1 star
0%
8.6
Review score
36 reviews
8.6
Review score
36 reviews
5 star
52%
4 star
28%
3 star
11%
2 star
6%
1 star
3%
8.5
Review score
9 reviews
8.5
Review score
9 reviews
5 star
67%
4 star
22%
3 star
11%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
Room Discount
Lowers your rent by a dollar amount or percentage.
Active promotion
No
Active promotion
Rate Lock
Freezes your rent price for a specified length of time.
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Assisted Living
Care types offered
3
Assisted Living, Memory Care, Senior Apartments
Amenities at Heartis Longview
Healthcare Services
- Staffing & Ancillary Services
- High Acuity Care
- Memory Care
- Diabetic Care
- Incontinence Care
- Medication Management
- Non-Ambulatory Care
Meals & Dining
- Guest Meals
- Restaurant Style Dining
- Gluten-free
- Low / No Sodium
- Kosher
- Organic
- Special Dining Programs
- Pureed Meals
- International Cuisine
- Meals Provided
- No Sugar
- Room Service
- Professional Chef
- Anytime Dining
- Vegan
- Vegetarian
Room Amenities
- Wheelchair Accessible Showers
- Ground Floor Units
- Air Conditioned
- Wi-Fi/high-speed internet
- Kitchenette
- Handicap Accessible
- Respite or Short Term Stays Offered
- Garden View
- Cable or Satellite TV
Community Amenities
On-site dining options
- Bar or Pub
- Café or Bistro
- Private Dining Room
Transportation & parking
- Property Convenient to Public Transit
- Uncovered Parking
- Resident Parking Available
- Complimentary Transportation
Pets
- Cats Allowed
- Dogs Allowed
- Pet Care Available
Common areas
- TV Lounge
- Indoor Common Areas
- Beauty Salon
- Meeting Room
- Barber Shop
- Computer or Media Center
- Outside Patio
- Outdoor Common Areas
- Private Bath
- Butterfly garden / Hummingbird garden
- Library
Recreational areas
- Arts and Crafts Center
- Movie or Theater Room
- Piano or Organ
- Game Room
- Raised Garden Beds
Services
- Beautician
- Laundry Service / Drycleaning
- Grocery Shopping and Errands
- Housekeeping
Languages spoken
- Spanish
- English
Activities
- Wii Bowling
- Community Service Programs
- Brain fitness / Dakim
- Educational Speakers / Life Long Learning
- Forever Fit
- Reminiscence Programs
- Christian Services
- Tai Chi
- Montessori Programs
- Live Musical Performances
- Birthday Parties
- Wine Tasting
- Art Classes
- Live Well Programs
- Quilting or Sewing Club
- BBQs or Picnics
- Intergenerational Programs
- Resident Band or Musicians
- Activities On-site
- Bridge Club
- Gardening Club
- Stretching Classes
- Jewish Services
- Cooking Club
- Protestant Services
- Catholic Services
- Happy Hour
- Holiday Parties
- Live Dance or Theater Performances
- Buddhist Services
- Devotional Activities Offsite
- Trivia Games
- Book Club
- Devotional Activities On-Site
- Yoga / Chair Yoga
- Sensory-based Programs
- Visiting Rabbi
- Pet-focused Programs
- Mormon/LDS Services
- Bible Study Group
- Day Trips and Outings
- Visiting Chaplain or Priest
- Cards / Pinochle Club
- Other Religious Services
- Dances
- Choir / Singing Club
- Islamic Services
- Men's Club
- Cooking Classes
- Adventist Services
- Karaoke
- Walking Club
- Current Events Club
- Light Therapy Programs
- Community Service Organizations
- Activities Off-site
Reviews
for Heartis Longview
Write a review
A Place for Mom has scored Heartis Longview with 8.1 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Heartis Longview has 27 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.6
Friendliness
4.6
Care Services
4.3
Staff
4.9
Meals & Dining
4.4
Activities
4.4
Value for Cost
4.3
A Place for Mom has scored Heartis Longview with 8.1 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Heartis Longview has 27 reviews with an average "overall experience" of 4.3 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 27 reviews
Anonymous - Family/friend
Assisted Living
October 11, 2024
Heartis Longview review
The staff has changed. Lost the chef and got a cook. They lost the housekeeper and hired one. I had to clean mother's room. Charging a lot for care and feel it is overpriced. I think they are improving. Just put improving. I think it's still a good place just needs more staff evenings and weekends.
Response from Heartis Longview
October 25, 2024
Hello there, Thank you for sharing your experience at our community. Our professional staff aim to provide high quality care to all our residents. If you are willing, please reach out to us at ResidentExperience@frontiermgmt.com.
Anonymous - Family/friend
Assisted Living
September 5, 2024
Heartis Longview review
The only complaint here is that mom has had to be taken by ambulance to the ER on 2 occasions and there has been no transportation to get her home. My sister has had to come from over an hour away to bring her back to the facility. The staff is wonderful with my mom. The activities are great although mom chooses not to participate. It's just expensive but we would recommend this community to others
Response from Heartis Longview
September 18, 2024
Hello there, Thank you for sharing your experience. We’re glad to hear that our staff and activities have positively impacted your mom. We appreciate your feedback as it helps us improve the care we provide to all our residents and their families. If you are willing to discuss your concerns further, please reach out to us at ResidentExperience@frontiermgmt.com. Your recommendation means a lot, and we’ll continue striving to enhance our services.
Muriel - Family/friend
Memory Care
May 1, 2024
My mom is happy there.
After leaving [name removed], my sis & I were skeptic. We no longer are. Our mom is happy and laughs a lot. She gets a lot of attention. When she fell Sun, 6 staff members were attending quickly. Each was assigned a role. We went to ER and returned with kind concerns. It is like family! Family of patients know others and we all can pitch in showing loving care.
Response from Heartis Longview
May 4, 2024
Hi Muriel, Our team aims to provide the highest quality care for every resident, and we are so happy to see that they've delivered at Heartis Longview Assisted Living. Thank you so much for taking the time to leave this feedback.
Anonymous - Family/friend
Assisted Living
December 19, 2023
Heartis Longview
When I first went there they seemed perfect. I don't know another about care facilities and maybe have unrealistic expectations. Someone is stealing from his room. The aids don't have the patience my brother requires and they charge for every little item that I thought was included. Very clean. Activity director great. Food terrible.
Response from Heartis Longview
December 28, 2023
Hello there, Thank you for sharing your experience at our community. Our professional staff aim to provide high quality care to all our residents. We would like to look into this further. If you are willing, please reach out to us at ResidentExperience@frontiermgmt.com.
Anonymous - Family/friend
Assisted Living
November 16, 2023
Very Pleased!
My mother is currently a resident at Heartis Longview and everything has been great for her at this facility so far! The cleanliness and friendliness are great. The staff, care services, activities and value for cost are all great as well. I have nothing negative to say about the place. We are very pleased! I would recommend Heartis Longview to others.
Response from Heartis Longview
November 17, 2023
Hi there, We are happy to hear our staff are providing a friendly and warm environment for you. Thank you for taking time to share your experience.
Anonymous - Family/friend
Assisted Living
November 7, 2023
Heartis Longview review
The staff members at Heartis Longview are very nice and genuinely seem to care about the residents living there, however they could be some room for improvement based on our experience so far.
Response from Heartis Longview
November 27, 2023
Hello, Thank you for your feedback. We are sorry to hear about your experience. Our team strives to provide a friendly and warm environment and your feedback helps us improve. If you are willing to discuss your concerns further, please reach out to us at ResidentExperience@frontiermgmt.com.
Patrick - Family/friend
Assisted Living
October 19, 2023
Review for Heartis Longview
Heartis worked hard to provide a safe caring environment for my sister during her illness and stay. I picked this community because of the availability and commitment to quality.
Response from Heartis Longview
October 20, 2023
Thank you so much for taking the time to leave this review for Heartis Longview Assisted Living. Our staff strives to foster a positive community experience for all our residents, and your feedback is greatly appreciated. Thanks Patrick.
anonymous - Family/friend
Assisted Living
November 4, 2022
Heartis Longview review
The people are really nice and the facility is nice but our loved one needs a little extra care, which we are paying for, but not getting as well as needed. We don't want to move her because of the stress it would cause her to start all over again and we do understand they are short staffed which is causing these problems.
In all honesty we think that it probably wouldn't be much better anywhere else. Everyone is short staffed and spread to thin. It's not a bad place, just not what we were led to believe when we interviewed them. They have not fulfilled what we were promised.
Response from Heartis Longview
November 22, 2022
We are sorry you feel that way. We pride ourselves on providing high quality care and feedback like this helps us improve. We would like to learn more about your concerns. If you are willing, please reach out to us at ResidentExperience@frontiermgmt.com to discuss this further. Thank you.
anonymous - Family/friend
Memory Care
March 15, 2022
Heartis Longview review
The staff were very friendly and helpful
Frances E - Family/friend
Assisted Living
March 3, 2022
Highly recommended
We chose Heartis Longview because we were impressed with the marketing lady, she was very personable, she knew all the right things to say, and she just made a really good first impression on my sister and myself. Most everything she said has turned out to be true. The room sizes here are great. Overall everything has worked out and we have been very happy with our choice.
Anonymous - Family/friend
Assisted Living
January 7, 2022
Very Positive Experience
I have already recommended the community to others, and will continue to. My loved one is very happy here. The community has done a great job at getting residents involved in activities in the community.
Randall A - Family/friend
Assisted Living
April 23, 2021
Heartis is a good place for your loved one
Due to the covid restrictions we have not been able to get inside the community, but from our understanding the food seems to be pretty good. We would recommend the Heartis Longview community to others.
Response from Heartis Longview
April 23, 2021
Thank you Randall for your great review. At the beginning of last March we were dealing with uncharted waters. We understand how difficult it was for you not to see your loved one. Since then, the COVID restrictions have loosened up & we are now allowing essential caregiver visits, indoor & outdoor visits!
Selenia - Family/friend
Memory Care
April 19, 2021
A warm, caring environment
Their memory care was very, very good, with the variety of activities and the amount they provided. They dealt with Alzheimer's patients very well. The staff were very friendly and helpful, and a couple of them even gave me their cellphones numbers. They always called if something came up. The care was good overall, but when my loved one became incontinent, he needed to be changed more often. Overall I would recommend this community.
Response from Heartis Longview
April 23, 2021
Thank you Selenia for your amazing review. We strive to provide a warm & caring environment for all our residents. Thank you so much for your recommendation.
Anonymous - Family/friend
Memory Care
November 11, 2020
Heartis Longview review
Initially our first impression of Heartis Longview community was a very positive one, our experience so far would be a five out of five. If asked, we would recommend this community to a family or friend.
Margaret - Resident/client
Memory Care
February 29, 2020
Reasons I like Heartis
I toured 3 Memory Care units in Longview & have seen 2 others in the past. I chose Heartis for my mother because: 1) It consists of a single straight hall leading to either the dining/recreation area or a garden, so she can't get lost & doesn't have to walk far to get to either place (a concern because she has bad lungs); 2) it is bright & cheery with high ceilings & big ( by nursing home standards) windows - great for someone prone to depression; 3) the staff members are very friendly, nurturing, & patient. I see my mother every day & have been reassured by how involved they are with their charges - always looking for ways to help without being asked, checking on them when they choose to stay in their rooms, & responding very quickly when any alarm goes off. My mother has only been there one month & cannot remember any names, but she already clearly trusts them & is willing to cooperate with them. Both of us also like that her room looks out at woods.
Ray Stevens - Family/friend
Memory Care
September 4, 2019
Best choice in Longview
My wife was in the memory. Care section for a short time before her death. My regret is that we did not go to Heartis in the beginning. The staff handled a very difficult situation with love and respect. She received excellent care. [name removed] did everything she could for [name removed]. [name removed] had Lewy Body Dementia which is very difficult to control.
I highly recommend Heartis to anyone when the time arrives for a facility.
The staff kept me informed the entire time and would call if I was needed to help [name removed].
Outstanding staff and facility with exceptional food for the residents.
Sheryl - Resident/client
Memory Care
July 28, 2019
Heartis sucks
My overall rating is 0
Anonymous - Family/friend
Memory Care
September 29, 2017
Everything is going fine!!
I have no complaints of how things are going for my mother since she made the move into this community. The staff have been friendly and I am comfortable with the quality of care she has been receiving. She has had no problems with the meals and enjoys participating in a few of the activities they have from time to time with the other residents. Overall it has been a great place and we are thankful for this place.
Anonymous - Toured community
Memory Care
July 24, 2017
A tour for family.
This is a nice community for care for a loved one. We liked that tour that would have been a nice place for care for my mom. The staff is caring and able to answer questions We like the menu and the activities. We wanted a community closer. We would suggest this community for good care and the value that is offered.
Anonymous - Family/friend
Memory Care
April 12, 2017
Absolutely no complains!!
We love the Heartis Longview, the people are very nice, cooperative and accommodating. I highly recommend this community. They are very good about doing what I ask, my aunt seems to be very pleased. My cousin and I love the openness and brightness, the facility it's very open and bright. [Removed], the executive director, is an amazingly sweet lady. Everyone down to the maintenance man is just as accommodating, we could not be more pleased.
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Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Texas regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Texas regulations for Assisted Living.
Frequently Asked Questions about Heartis Longview
Heartis Longview offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Heartis Longview 8.1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (903) 291-0020 to reach a resident at Heartis Longview.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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