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1207 Jackson Keller Rd, San Antonio, TX 78213
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Diana
-
Child of resident/client
5.0
Beautiful,clean facility with caring staff.
Overall we've had a great experience with The Gardens of Castle Hills. All of the staff are very caring except for one of the PCAs. Once I told the director about it though, she was much nicer.
About the facility Gemstone at Castle Hills
Gemstone at Castle Hills provides personalized care in a nurturing environment. Individual care plans are developed for each resident, with their input and that of their doctor and families. Our community offers many features designed with your health and happiness in mind.
Senior living options offered
Assisted Living
Memory Care
Pricing for Gemstone at Castle Hills
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Gemstone at Castle Hills
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Gemstone at Castle Hills
1207 Jackson Keller Rd, San Antonio, TX 78213
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8.6
Review score
40 reviews
8.6
Review score
40 reviews
5 star
61%
4 star
30%
3 star
3%
2 star
3%
1 star
3%
9.9
Review score
41 reviews
9.9
Review score
41 reviews
5 star
61%
4 star
22%
3 star
7%
2 star
5%
1 star
5%
9.8
Review score
72 reviews
9.8
Review score
72 reviews
5 star
92%
4 star
4%
3 star
1%
2 star
3%
1 star
0%
9.8
Review score
13 reviews
9.8
Review score
13 reviews
5 star
46%
4 star
46%
3 star
8%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--Active promotion
No
Active promotion
Fee Discount
Reduces entrance fees required upon move in
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Memory Care
Care types offered
2
Memory Care, Residential Care Home
Amenities at Gemstone at Castle Hills
Healthcare Services
- Staffing & Ancillary Services
- High Acuity Care
- Incontinence Care
- Medication Management
- Memory Care
- Non-Ambulatory Care
- Diabetic Care
Meals & Dining
- Guest Meals
- Low / No Sodium
- International Cuisine
- Restaurant Style Dining
- Room Service
- Special Dining Programs
- Professional Chef
- No Sugar
- Vegetarian
- Meals Provided
Room Amenities
- Wheelchair Accessible Showers
- Air Conditioned
- Handicap Accessible
- Cable or Satellite TV
- Ground Floor Units
- Respite or Short Term Stays Offered
- Wi-Fi/high-speed internet
- Private patio, deck, or balcony
- Kitchenette
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Uncovered Parking
- Complimentary Transportation
- Transportation at Cost
- Resident Parking Available
- Property Convenient to Public Transit
Pets
- Weight Limit (lbs)
- Cats Allowed
- Dogs Allowed
Common areas
- Outside Patio
- Meeting Room
- Central Fireplace
- Library
- Outdoor Common Areas
- TV Lounge
- Beauty Salon
- Barber Shop
- Private Bath
- Indoor Common Areas
Recreational areas
- Billiards Lounge
- Piano or Organ
- Arts and Crafts Center
- Raised Garden Beds
- Fitness Center
Services
- Housekeeping
- Laundry Service / Drycleaning
- Beautician
Languages spoken
- English
- Spanish
Activities
- Visiting Chaplain or Priest
- Live Musical Performances
- Live Dance or Theater Performances
- Day Trips and Outings
- Stretching Classes
- Community Service Programs
- Activities On-site
- Devotional Activities Offsite
- Catholic Services
- Activities Off-site
- Sensory-based Programs
- Educational Speakers / Life Long Learning
- Walking Club
- BBQs or Picnics
- Intergenerational Programs
- Karaoke
- Happy Hour
- Art Classes
- Reminiscence Programs
- Trivia Games
- Wine Tasting
- Brain fitness / Dakim
- Devotional Activities On-Site
- Live Well Programs
- Birthday Parties
- Christian Services
- Forever Fit
- Holiday Parties
- Dances
Reviews
for Gemstone at Castle Hills
Write a review
A Place for Mom has scored Gemstone at Castle Hills with 8.6 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Gemstone at Castle Hills has 40 reviews with an average "overall experience" of 4.4 out of 5.
Overall Rating
4.4
Cleanliness
4.5
Friendliness
4.4
Care Services
4.4
Staff
4.8
Meals & Dining
4.8
Activities
4.2
Value for Cost
4.3
A Place for Mom has scored Gemstone at Castle Hills with 8.6 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Gemstone at Castle Hills has 40 reviews with an average "overall experience" of 4.4 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 40 reviews
Diana - Family/friend
Assisted Living
May 31, 2023
Beautiful,clean facility with caring staff.
Overall we've had a great experience with The Gardens of Castle Hills. All of the staff are very caring except for one of the PCAs. Once I told the director about it though, she was much nicer.
anonymous - Family/friend
Assisted Living
March 6, 2023
Friendly staff
We were only here for about a month. It was a great facility. The people were all very friendly and accommodating. They were one of the more reasonably priced places for what you got.
In our case it did get confusing as to how much dementia she really had in order to be in the assisted living vs memory care, that was the only reason I gave it a 4 overall. They assessed her as assisted living but once we moved in they wanted to move her over to memory care.
I would recommend The Gardens of Castle Hills to others.
Lillian F - Resident/client
Assisted Living
December 14, 2022
My home
The best part of my new home is the atmosphere is to my liking and I would like for this to continue to by my permanent home
Barbara - Family/friend
Memory Care
October 12, 2022
A pleasant relationship
I have power of attorney for my sister who has mental health issues. My experience as a caregiver is made more difficult because I live 200 miles away. The Gardens of Castle Hills offers different levels of care. My sister has been a resident of the "memory care" section at "The Gardens" for 4-1/2 years. I have always found the building to be clean, the atmosphere pleasant and the staff caring and responsive. I would not hesitate to recommend this facility.
Response from Gemstone at Castle Hills
November 7, 2022
Barbara, thank you for taking the time to leave such a kind review about our community. It is an honor to serve your sister at The Gardens of Castle Hills!
Sue P - Family/friend
Memory Care
October 10, 2022
Loving caregivers in Memory Care
My husband, who has young onset Alzheimer’s has lived atvthe facility four years, since age 63. New management bought the facility, Gave it the name Gardens at Castle Hills, and have created an excellent, home-like facility. Staff is loving, friendly, and well-trained. The Activities Director creates ongoing engaging experiences for residents and their families. Furthermore, the food is excellent and beautifully prepared. Not as important, but a wonderful feature, is the beautiful grounds.
Response from Gemstone at Castle Hills
November 7, 2022
Sue, we appreciate you taking the time to leave such a wonderful review.
Forrest K - Family/friend
Assisted Living
October 10, 2022
Great Care at Reasonable Costs
Great care at reasonable cost ,
Great care at reasonable cost ,
Great care at reasonable cost ,
Great care at reasonable cost
Great care at reasonable cost
Great care at reasonable cost
Great care at reasonable cost
Jan O - Family/friend
Assisted Living
October 10, 2022
Great care
I moved my 88 year old dad here about a year ago. I am so thankful for the kindness and care The Gardens provides on a daily basis. The caregivers, chef, nursing staff, owners all know him and take good care of him. Love this place!
Response from Gemstone at Castle Hills
November 7, 2022
What a kind review! Thank you for your wonderful words about our staff and community, Jan.
Kathy B - Family/friend
Assisted Living
October 10, 2022
So thankful!!
The Gardens is just wonderful! Their staff absolutely treats my Mom like family, and are always available to help the family with any needs. Mom felt at home right away. I’m so thankful for everyone who works there!
Response from Gemstone at Castle Hills
November 7, 2022
Kathy, we appreciate you taking the time to leave such a beautiful review. We love having your mom here at The Gardens of Castle Hills!
Linda Grimm - Family/friend
Memory Care
September 1, 2022
Great experience.
The Garden of Castle Hills is a great place for love ones who need extra help or attention.
Response from Gemstone at Castle Hills
September 4, 2022
Linda, thank you for taking the time to leave such a kind review about our community!
Susan - Family/friend
Assisted Living
September 1, 2022
Great location and staff
Everyone my brother has come in contact with is warm, friendly and helpful. He is a little withdrawn, but now participates in almost all the activities and trusts the staff as family. The cafe staff make special foods for him on special occasions which delight him. They will even grill a steak for himnow and then. He also enjoys the cocktail hour events and I love that they invite family to each of these and other special celebrations. and birthday celebrations. So caring. He has more of a social life at The Gardens of Castle Hills than he ever had on his own.
Response from Gemstone at Castle Hills
September 4, 2022
Susan, we are grateful for your kind feedback. It is an honor to serve your brother at The Gardens of Castle Hills! Please let us know if there is anything else we can do for your family.
James Denny - Industry reviewer
Assisted Living
August 22, 2022
Outstanding!
The Dining Director has been there for over 20 years. She has built a great team that cares about each and every resident. The food tastes excellent. The presentation is great and smells fantastic. The quality is as good if not better than most restaurants. Then there are the deserts. They bake a specialty mouthwatering cookie that is out of this world. I do not give out 5 Stars often, in my opinion, this kitchen's service and thoughtfulness deserve it.
Alyson Q - Family/friend
Assisted Living
April 13, 2021
A home away from home
She was here before covid and now is here after so a lot of protocols and things that have changed. In the beginning the communication was a little off but other than that they were very proactive and organized to keep the residents safe while still letting them socialize safely. They are a non profit facility, so if my grandma does run out of money they will keep her here. Their food is really good, they provide a lot of variety and they are chef prepared meals. My grandma loves all the activities, they have things like bingo, wine night, exercise classes, movie nights, etc. Prior to covid they had church and communion. They have their own transportation as well so they take the residents to their appointments and the grocery store when needed, the bus is extremely nice as well. We are very pleased and I would recommend them to others who are looking.
Carol Cornelius - Family/friend
Memory Care
November 6, 2020
A homey family-type environment
We chose Ventura Hills because they were able to provide us with the exact number we would be paying, the overall appearance of the facility (it is in a very pretty area), it is a smaller community so 1 on 1 care is better, they really treat them like family here. The room sizes here are bigger than what she came from and it is adequate for her needs. The best part about the community so far has been the location, it is very close to us and it is just such a pleasing environment. All of the residents seem very happy here and we are impressed with Ventura Hills. It is also such a safe place for my mom during COVID because I see how they do everything and I do not have to worry.
Anonymous - Toured community
Memory Care
September 9, 2020
2995+
This is a nice place with a beautiful outside area (nice view). Bigger room choices. A bit expensive but have a price break offering right now. Good reviews. Looks the best, so far.
Anonymous - Family/friend
Memory Care
August 28, 2019
Move from Brookdate to Ventura Hills has been mixed
My mom has been here for several months and since the change from Brookdale to Ventura Hills there have some aspects that have thankfully remained the same and some that have changed.
The wonderful chef and kitchen staff have maintained the same high quality of food which is so helpful in keeping my mom eating well and enjoying her meals. They are all so accommodating, know the residents likes and dislikes, and dietary restrictions - such a blessing!
Activities have remained the same and they are adequate for most residents.
Medical staff (the assisted part of assisted-living) though seems to have been reduced. We've had to push to get all the assistance we are paying for. They need to hire at least one more person or two per shift as there have been times when I could not locate ANYONE to get the help that was needed.
Anonymous - Toured community
Memory Care
March 17, 2018
Really liked this also, staff were nice and spike to a resident who loves it. The only thing that it is further from family.
Anonymous - Toured community
Memory Care
November 21, 2017
Happy and helpful residents
I toured here when looking for a place for my sister. It was very, very nice. I liked it but my sister didn’t seem to. I liked the grounds a lot and some of the residents were outside while we were touring. It seemed very safe and very accommodating. The facility was very clean and there weren’t any smells, which is normally the first thing I try to pay attention to. The residents all seemed happy and helpful and everything I saw was beautiful. It was a nice place all around but we ultimately went with a different community.
Anonymous - Family/friend
Memory Care
November 9, 2017
Dad's New Home
I really like this community for my dad they are working with me to keep my dad healthy and happy. He just isn't eating the food so the staff helps encourage him to do so.
The staff is nice and approachable and very patient with my dad. There are daily activities that they engage him on and he does enjoy them. The staff is really concerned and caring. The grounds are well maintained and is always clean inside. I would a recommend this community.
Anonymous - Family/friend
Memory Care
July 24, 2017
Great Price, Chef, and Staff Attention
This community has been a good fit for my mom. She is really adapting and everyone has been very friendly and helpful. I picked this community because the price was in our ball park and more great reasons. I had a chance to talk with the residents and they liked the place and they felt they got the attention they needed from staff. The chef is great. She gives an amazing menu daily with great variety to pick from. I also like how the assistant activities director always invites my mom to activities that are happening and my mom loves some specific games.
Anonymous - Toured community
Memory Care
July 20, 2017
A tour for mom's care
We toured this community and we liked the staff that answered the questions we had on the care that is offered. We liked the list of the activities that we offered. We did not like the environment and it did not have the feeling that my mom was looking for. We would recommend that other families tour this community for the care of family member.
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Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Texas regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Texas regulations for Assisted Living.
Frequently Asked Questions about Gemstone at Castle Hills
Gemstone at Castle Hills offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Gemstone at Castle Hills 8.6 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (210) 375-8132 to reach a resident at Gemstone at Castle Hills.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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