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Franklin Park at Sonterra

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18323 Sonterra Place, San Antonio, TX 78258

For pricing & availability:
(866) 374-4058
8.5
Review score
47 reviews
Add review
8.5
Review score
47 reviews
5 star
66%
4 star
13%
3 star
11%
2 star
6%
1 star
4%
See all reviews
8.3
Review score
168 reviews
6 facilities
Franklin Park at Sonterra
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Franklin Park at Sonterra reception area
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55 Floor plans available
Franklin Park at Sonterra in google map
street view of Franklin Park at Sonterra

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Kim Harrison
-
Child of resident/client
5.0
Franklin Park A Great Place to Be
The staff is very nice and attentive and always helpful. Activities are a little boring or mundane at times. Need more encouragement to get involved. The overall environment is great. No clutter. , pleasant odor and a variety of soft music playing at most times. The food is average. Someti

About the facility
Franklin Park at Sonterra

At Franklin Park Sonterra - AL, a senior living community in San Antonio, seniors enjoy independent living in an upscale environment that caters to their lifestyle. Residents live maintenance-free lives daily. Through on-site amenities and group activities, Franklin Park Sonterra - AL provides an active and social lifestyle for residents.

At Franklin Park Sonterra - AL, residents have a fitness center, an indoor pool, a theater, an activity center, a chapel, and other amenities to utilize at their leisure. With so many on-site amenities available, residents can tailor their day to match their preferred lifestyles. The community also hosts group activities, events, and outings that enable residents to stay social within the community.

Outside the senior living community, residents have quick access to neighborhood amenities and businesses that make running errands and attending appointments hassle-free. With grocery stores, pharmacies, post offices, shopping centers, and restaurants nearby, Franklin Park Sonterra - AL residents can quickly get to where they want to go.

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Senior living options offered

Assisted Living

Independent Living

Pricing
for Franklin Park at Sonterra

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo

Independent Living

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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Franklin Park at Sonterra

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Franklin Park at Sonterra reception area
Franklin Park at Sonterra

18323 Sonterra Place, San Antonio, TX 78258

Senior Haven Assisted Living LLC
Senior Haven Assisted Living LLC

14706 Hidden Glenwoods, San Antonio, TX 78249

Seasons Memory Care at Stone Oak
Seasons Memory Care at Stone Oak

19110 Huebner Rd, San Antonio, TX 78258

The Waterford at Westover Hills community exterior
The Waterford at Westover Hills

4315 Rogers Rd, San Antonio, TX 78251

8.5
Review score
47 reviews
8.5
Review score
47 reviews
5 star
66%
4 star
13%
3 star
11%
2 star
6%
1 star
4%
10
Review score
21 reviews
10
Review score
21 reviews
5 star
71%
4 star
14%
3 star
5%
2 star
5%
1 star
5%
9.9
Review score
83 reviews
9.9
Review score
83 reviews
5 star
74%
4 star
16%
3 star
4%
2 star
0%
1 star
6%
9.8
Review score
62 reviews
9.8
Review score
62 reviews
5 star
69%
4 star
19%
3 star
6%
2 star
3%
1 star
3%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Memory Care, Residential Care Home

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at Franklin Park at Sonterra

Healthcare Services

  • Staffing & Ancillary Services
  • Diabetic Care
  • Incontinence Care
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • Vegan
  • Restaurant Style Dining
  • International Cuisine
  • Room Service
  • Low / No Sodium
  • Meals Provided
  • Guest Meals
  • Professional Chef

Room Amenities

  • Wheelchair Accessible Showers
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Cable or Satellite TV
  • Handicap Accessible
  • Kitchenette
  • Ground Floor Units

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro
  • Bar or Pub

Transportation & parking

  • Uncovered Parking
  • Property Convenient to Public Transit
  • Transportation at Cost
  • Complimentary Transportation
  • Resident Parking Available

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Outdoor Common Areas
  • Library
  • Beauty Salon
  • Computer or Media Center
  • Meeting Room
  • Central Fireplace
  • TV Lounge
  • Private Bath
  • Outside Patio
  • Barber Shop
  • Indoor Common Areas

Recreational areas

  • Fitness Center
  • Golf Course or Putting Green
  • Piano or Organ
  • Arts and Crafts Center
  • Billiards Lounge
  • Raised Garden Beds
  • Ballroom
  • Movie or Theater Room
  • Swimming Pool
  • Game Room
  • Woodworking Shop

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English
  • Spanish

Activities

  • Forever Fit
  • Gardening Club
  • Other Religious Services
  • Birthday Parties
  • Day Trips and Outings
  • Pet-focused Programs
  • Live Well Programs
  • BBQs or Picnics
  • Cooking Classes
  • Tai Chi
  • Happy Hour
  • Devotional Activities Offsite
  • Water Aerobics
  • Visiting Chaplain or Priest
  • Live Dance or Theater Performances
  • Catholic Services
  • Jewish Services
  • Dances
  • Devotional Activities On-Site
  • Intergenerational Programs
  • Holiday Parties
  • Activities Off-site
  • Activities On-site
  • Brain fitness / Dakim
  • Yoga / Chair Yoga
  • Trivia Games
  • Educational Speakers / Life Long Learning
  • Live Musical Performances
  • Art Classes
  • Protestant Services

Reviews

for Franklin Park at Sonterra

8.5Review score47 reviews
8.5
Review score
47 reviews
5 star
66%
4 star
13%
3 star
11%
2 star
6%
1 star
4%
Franklin Park Senior Living
8.3
Review score168 reviews6 communities
Write a review
A Place for Mom has scored Franklin Park at Sonterra with 8.5 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Franklin Park at Sonterra has 47 reviews with an average "overall experience" of 4.2 out of 5.
Overall Experience
4.2
Cleanliness
4.3
Friendliness
4.4
Care Services
4.6
Staff
5.0
Meals & Dining
4.2
Activities
4.6
Value for Cost
4.3
A Place for Mom has scored Franklin Park at Sonterra with 8.5 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Franklin Park at Sonterra has 47 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 47 reviews
Kim Harrison - Family/friend
Assisted Living
October 17, 2025
5.0
Franklin Park A Great Place to Be
The staff is very nice and attentive and always helpful. Activities are a little boring or mundane at times. Need more encouragement to get involved. The overall environment is great. No clutter. , pleasant odor and a variety of soft music playing at most times. The food is average. Sometimes overcooked, flavor issues and need for better plating & presentation.
Pamela M - Family/friend
Assisted Living
October 28, 2024
5.0
Verified Review
Frankin Park Review
Every caregiver is extremely kind and compassionate. As my mother-in-law's needs have changed, they have embraced it and worked with us making sure she receives the increased care she needs now.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Mike - Family/friend
Assisted Living
October 20, 2023
5.0
Verified Review
Review for Franklin Park Sonterra - AL
The facility was very clean and the staff was amazingly pleasant not to mention helpful and professional. Very wonderful place for a loved one needing some level of assistance. I would recommend to others.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Toured community
Assisted Living
September 21, 2023
5.0
Toured the community with regional director. The community is very clean, modern and filled with many lovely staff and residents. Felt very homey with a lot of positivity and joy. Appreciated the many activities and care the staff provide to residents
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Anonymous - Resident/client
Assisted Living
May 9, 2023
5.0
Have lived at Franklin Park Sonterra for seven plus years. This is home! I'm here for the duration.
Cleanliness
4
Friendliness
5
Value for Cost
4
Care Services
5
Activities
4
Staff
5
Meals & Dining
4
Pamela - Family/friend
Assisted Living
December 22, 2022
5.0
Verified Review
Wonderful Community!
The staff is very caring and the environment is warm and welcoming
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
KB - Family/friend
Assisted Living
October 26, 2022
5.0
Verified Review
Positive Experience
The value for the money is good. We picked this community because, we liked the looks, the grounds is nice, the location is good, and it's around a lot of stores. Overall, it's a good place. The residents are very happy.
Cleanliness
4
Friendliness
5
Value for Cost
5
Staff
5
Meals & Dining
4
Anonymous - Family/friend
Assisted Living
May 27, 2022
4.0
Verified Review
A Very Nice Community
It is a beautiful community, wonderful staff. They are struggling to find staff like a lot of companies and places are right now. They have failed to call the primary contact person for communication and they call another contact who is less helpful, even after repeated requests to call the primary contact listed on my loved one's record. The food is hit or miss. It would be helpful if they could make the food look less intuitional.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
3
Staff
5
Meals & Dining
2
anonymous - Toured community
Assisted Living
December 15, 2021
5.0
Verified Review
We had an excellent tour with Franklin Park Sonterra. Unfortunately the location was just too far away for our family, we wanted her closer so we could visit more often.
anonymous - Toured community
Assisted Living
September 7, 2021
4.0
Verified Review
I really liked this facility. The facility that we went with was just closer to the house. Great facility and very good tour.
Scott Wilkinson - Resident/client
Assisted Living
October 28, 2020
5.0
Verified Review
Review of Franklin Park Sonterra
All the people here are great!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Elaine Thorne - Resident/client
Assisted Living
October 28, 2020
5.0
Verified Review
Review of Franklin Park Sonterra
Staff is kind and courteous. residents are great people.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Mary DeCotis - Resident/client
Assisted Living
October 28, 2020
5.0
Verified Review
Review of Franklin Park Sonterra
Assisted living is amazing. Nice people. Great staff. I love it here!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Jesse Harris - Resident/client
Assisted Living
October 28, 2020
5.0
Verified Review
Review of Franklin Park Sonterra
All staff is doing everything to keep us protected and safe during COVID.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Roland Mueller - Resident/client
Assisted Living
October 28, 2020
5.0
Verified Review
Review of Franklin Park Sonterra
Assisted living is wonderful. I have been here for almost 3 years and I really enjoy it.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Marian Shaw - Resident/client
Assisted Living
October 28, 2020
5.0
Verified Review
Review of Franklin Park Sonterra
Activity director in our assisted living does so much to keep us busy and happy. She does the best things.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Eloise Galvan - Resident/client
Assisted Living
October 28, 2020
5.0
Verified Review
Review of Franklin Park Sonterra
Assisted living activity director goes above and beyond for each resident. She loves each one of us and it shows. She is extremely thoughtful and kind. While keeping us healthy and happy.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Beverly Brannara - Resident/client
Assisted Living
October 28, 2020
5.0
Verified Review
Review of Franklin Park Sonterra
I have lived in independent and now assisted. Assisted is more like family and the staff is so kinda and welcoming. Made so many friends here in assisted.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Jane Schermerhorn - Resident/client
Assisted Living
October 28, 2020
5.0
Verified Review
Review of Franklin Park Sonterra
Activities in assisted living are perfect of us. We love it here!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Toured community
Assisted Living
September 14, 2020
5.0
3525/4000 Beautiful - Dad fell in love with the place. Didn't even want to tour anywhere else.
Cleanliness
5
Friendliness
5
Value for Cost
5
Viewing 1-20 out of 47 reviews

Neighborhoods
around Franklin Park at Sonterra

See what the neighborhood has to offer and what’s nearby:
Franklin Park at Sonterra in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Texas regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Texas regulations for Assisted Living.

Frequently Asked Questions
about Franklin Park at Sonterra

Franklin Park at Sonterra offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Franklin Park at Sonterra 8.5 out of 10 using our proprietary review score.   We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.   Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (210) 404-1444 to reach a resident at Franklin Park at Sonterra.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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