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Embassy of Rockport

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20375 Center Ridge Rd, Rocky River, OH 44116

For more information about senior living options:
(866) 374-4058
33 reviews
Add review
5 star
43%
4 star
30%
3 star
6%
2 star
9%
1 star
12%
See all reviews
7.8
Review score
215 reviews
16 facilities
Embassy of Rockport
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Embassy of Rockport
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Sue M.
-
Family/friend
4.5
Welcoming Community
The staff has made my mother feel very welcome and a part of the community. They have been wonderful about communicating my mothers needs and identifying services that will benefit her.

About the facility
Embassy of Rockport

Embassy of Rockport in Rocky River, OH is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Memory Care

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Amenities
at Embassy of Rockport

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Medication Management
  • Non-Ambulatory Care
  • Incontinence Care
  • Diabetic Care

Meals & Dining

  • Meals Provided
  • International Cuisine
  • Professional Chef
  • Restaurant Style Dining
  • Guest Meals

Room Amenities

  • Air Conditioned
  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Kitchenette
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Bath Tubs
  • Wheelchair Accessible Showers

Community Amenities

On-site dining options

  • Café or Bistro

Transportation & parking

  • Complimentary Transportation
  • Resident Parking Available
  • Uncovered Parking
  • Property Convenient to Public Transit
  • Transportation at Cost

Common areas

  • Library
  • Central Fireplace
  • Outdoor Common Areas
  • Private Bath
  • TV Lounge
  • Outside Patio
  • Computer or Media Center
  • Meeting Room
  • Barber Shop
  • Beauty Salon
  • Indoor Common Areas

Recreational areas

  • Game Room
  • Piano or Organ

Services

  • Beautician
  • Housekeeping
  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning

Languages spoken

  • Spanish
  • English

Activities

  • Activities Off-site
  • Live Dance or Theater Performances
  • Holiday Parties
  • Happy Hour
  • Protestant Services
  • Catholic Services
  • Karaoke
  • Stretching Classes
  • Gardening Club
  • Cooking Classes
  • Activities On-site
  • Intergenerational Programs
  • Dances
  • Other Religious Services
  • BBQs or Picnics
  • Live Well Programs
  • Day Trips and Outings
  • Art Classes
  • Birthday Parties
  • Live Musical Performances
  • Pet-focused Programs
  • Yoga / Chair Yoga
  • Devotional Activities On-Site
  • Educational Speakers / Life Long Learning
  • Trivia Games
  • Devotional Activities Offsite
  • Wii Bowling

Compare

Embassy of Rockport
Embassy of Rockport

20375 Center Ridge Rd, Rocky River, OH 44116

Fairmont of Westlake
Fairmont of Westlake

27819 Center Ridge Rd, Westlake, OH 44145

Independence Village of Avon Lake community exterior
Independence Village of Avon Lake

345 Lear Road, Avon Lake, OH 44012

Review score not available
9.8
Review score
78 reviews
9.8
Review score
78 reviews
5 star
54%
4 star
28%
3 star
10%
2 star
3%
1 star
5%
9.8
Review score
44 reviews
9.8
Review score
44 reviews
5 star
84%
4 star
9%
3 star
5%
2 star
0%
1 star
2%
9.8
Review score
143 reviews
9.8
Review score
143 reviews
5 star
71%
4 star
25%
3 star
3%
2 star
1%
1 star
0%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

Rate Lock

Freezes your rent price for a specified length of time.

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Reviews

for Embassy of Rockport

33 reviews
5 star
43%
4 star
30%
3 star
6%
2 star
9%
1 star
12%
Embassy Healthcare
7.8
Review score215 reviews16 communities
Write a review
A Place for Mom has scored Embassy of Rockport with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Embassy of Rockport has 33 reviews with an average "overall experience" of 3.7 out of 5.
Overall Rating
3.7
Cleanliness
4.0
Friendliness
4.0
Care Services
3.8
Staff
2.0
Meals & Dining
2.0
Activities
3.8
Value for Cost
3.9
A Place for Mom has scored Embassy of Rockport with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Embassy of Rockport has 33 reviews with an average "overall experience" of 3.7 out of 5.
Parent company
Embassy Healthcare
7.8
Review score215 reviews16 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 33 reviews
KT - Family/friend
Assisted Living
October 13, 2022
1.0
Very disappointing and stressful.
My aunt was assessed by Rockport staff in [date removed] and we were assured that she was a perfect fit and her needs could be met at Rockport with add on services that were described in detail by the Marketing Director, From the minute my aunt arrived in [date removed], the nursing staff and aids told us she should have NEVER been accepted, as they did not have resources to provide the care we were assured was available at a higher cost. Marketing is clearly on a completely different page than the actual caregivers. Some of the caregivers were very kind to my aunt, but they were understaffed and just unable to meet her needs. They told us we were sold a bill of goods by Marketing - and we definitely were. My aunt struggled and suffered for 3 days until she fell and was sent to the ER. In [date removed], we were offered an apology for accepting my aunt, and a promise of a full refund.. To date we have received nothing and calls from Rockport are not returned. Disgraceful.
Cleanliness
3
Friendliness
3
Care Services
1
Staff
2
Meals & Dining
2
Value for Cost
1
MK - Resident/client
Assisted Living
August 2, 2022
5.0
Verified Review
My Experience
I like it here a lot. The staff are great.
Anonymous - Family/friend
Memory Care
August 16, 2019
0.5
They caused my grandfather to become severely ill while he was a resident in their care. He eventually developed pneumonia and was seriously dehydrated before medical attention was sought. When we contacted the Director of Nursing with our concerns, she hung up on us. She also hung up on the nurse from the hospital where my grandpa was taken. Do not let your loved ones stay here. They are not equipped to handle more fragile elderly people, especially those with memory care issues.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Anonymous
Memory Care
May 16, 2019
0.5
Poor Decision making owners
The family owners declined my sister because they were having a problem with 3 residents who sneak out to smoke cigarettes!!! My sister paid the price for this!! She had not smoked since her stroke in November. She has been in another assisted living place for 2 months now and does NOT smoke!!!! Shame on these owners!!!
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Sue M. - Family/friend
Memory Care
November 12, 2018
4.5
Welcoming Community
The staff has made my mother feel very welcome and a part of the community. They have been wonderful about communicating my mothers needs and identifying services that will benefit her.
Cleanliness
4.5
Friendliness
5
Value for Cost
5
Care Services
4.5
Activities
4
Anonymous - Toured community
Memory Care
February 10, 2018
2.0
The staff at the Rockport were also very friendly and accommodating, very welcoming. My biggest concern was the building: it felt like a motel. Granted there was no furniture in the apartment I saw. First the location of the Rockport is in the middle of a busy, commercial street. The lobby was uninviting, the rooms also uninviting. A big drawback for my aunt would be the lack of a kitchen and therefore wouldn't work. I feel badly because the two women I met clearly were committed to providing the best for their clients.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Anonymous - Toured community
Memory Care
January 11, 2018
4.0
This option was OK. I liked activities and amenities provided. I am concerned about the narrow hallways-got crowded around the dining room as residents waited to enter for lunch-and with the walking distances down hallways. For someone without mobility constraints, would be easy.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Kelly Butler - Family/friend
Memory Care
September 8, 2017
5.0
Verified Review
Found a fantastic new home for our aunt!!!
Using Senior Advisor to find a place for our aunt was the best decision we could have made. [Removed], our consultant, was so helpful and answered many of our questions. He pointed us in the right direction and Rockport Senior Living was the best for her. It checked off all the boxes and she is loving it. Very friendly staff and the people living there are great. Thank you!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Toured community
Memory Care
August 18, 2017
4.0
Verified Review
Good options for care
We toured this community for care. The staff was caring. The community is clean and the menu was appealing. They offer activities for the residents who are wanting to participate. We needed a community that was able to work with payment. Families might want to consider this community for the care of a loved one.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Toured community
Memory Care
August 12, 2017
5.0
Very nice place. [Removed] was knowledgeable and informative. She made me feel comfortable asking questions and getting answers. The residents were happy. The place was well taken care of. My grandmother was a resident there 16 years ago. It was nice to see the updates they have done.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Memory Care
August 8, 2017
5.0
Verified Review
Things are pretty good
Mom likes the food. They have an experienced staff and the management staff have been here a long time. The cost is lower than other communities in the area. This is an older community, however they do keep it up very well. I would recommend this community.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Toured community
Memory Care
August 29, 2016
3.0
Verified Review
Not Enough Activities Offered For the Eldercare Members
My husband's experience here at this community was adequate. The community is nice and clean, everyone is very friendly and helpful. My issue with this community was that I didn't feel there were enough engaging activities offered for the Eldercare members. My husband wasn't encouraged to be active. He continually was looking for more to do.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
3
LJ - Family/friend
Memory Care
July 31, 2016
5.0
Verified Review
Highly Recommend Rockport Senior Living!
My mom really likes staying at Rockport. She is comfortable there. The staff are all very friendly and call each of the residents by their first name. My mom says the food is really good which is very surprising since my mom is very Italian and a GREAT cook herself.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Memory Care
December 18, 2015
2.5
Good and bad
We chose Rockport for affordability and care. My dad was evaluated by the nursing staff and told he would easily fit in, however upon arrival several weeks later, we were told after several days, that he would not be able to stay there. The nursing staff would tell us one thing and the front desk staff another. There was also a "sign on" type of fee of 1000.00 (non refundable) that we were not told about in any previous discussions and had to pay on the first day. Furthermore, the place is an old hotel and the doorways going into the rooms and bathrooms are tight. Accessibility is not good. My dad like the food.
Cleanliness
3
Friendliness
4
Value for Cost
3
Care Services
2
Activities
3
rdeccola - Toured community
Memory Care
November 23, 2015
2.0
Nice Facility
We toured this place for 2 loved ones. The facility is nice, the downfall is the communication. I tried calling 3 times and left messages and we did not get a return call back. We wanted to rent the room. I also noticed no one really talks to anyone when the residents are in the lobby. With both of these downfalls, which I think are crucial, we decided to move on and find another facility.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
2.5
Activities
1.5
Anonymous - Toured community
Memory Care
November 16, 2015
4.0
Staff were very friendly, but it's a converted motel without a homey feel.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Family/friend
Memory Care
September 24, 2015
4.0
Verified Review
I don't think she has any complaints, so far.
I don't think she has any complaints, so far. It's clean and she likes to go to the music activities. I do have one complaint; that it was not made clear that memory care was all private pay. They can't be in an assisted living memory care on medicaid. They didn't have a time limit for the assisted side, you didn't have to private pay a year first. You pay until you spend down your money, then you can switch to medicaid, unless you need memory care, then it's private pay only, and for medicaid you need a nursing home.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Family/friend
Memory Care
July 30, 2015
4.0
Verified Review
A Positive Experience
I think that moving in and everything went fantastic. We had a lot of help during those times and with the issues involving that. Maybe a little bit better organization with the activities when my loved one first moved in would have been good. Tt was a very positive experience.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
4
Activities
4
Carolyn Cates - Family/friend
Memory Care
May 27, 2015
5.0
Verified Review
Amazing
Rockport is amazing! Everyone there treats my mom like a queen.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Claudia Campbell - Family/friend
Memory Care
April 9, 2015
5.0
Verified Review
Jim's move to Rockport
My brother has been living at Rockport for a little over a week, so my comments can only be limited to this short time span. So far my sister and I are ecstatic over the kindness and efficiency we have experienced. Since he moved from out of state, there were some difficulties in getting medical records, and the staff (especially Lynne) bent over backwards to accommodate us. We had toured the facility a few times before choosing Rockport and everyone was more than helpful. Then we had to suddenly "make the move" and everything possible was done to make it happen! We couldn't say enough.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 33 reviews

Neighborhoods
around Embassy of Rockport

See what the neighborhood has to offer and what’s nearby:
Embassy of Rockport in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Ohio regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Ohio regulations for Assisted Living.

Frequently Asked Questions
about Embassy of Rockport

Embassy of Rockport offers Studio and 1 Bedroom. Learn more.

Call (440) 356-5444 to reach a resident at Embassy of Rockport.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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