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Commonwealth Senior Living at the West End

2400 Gaskins Rd., Richmond, VA 23238

For pricing & availability:
(866) 374-4058
7.5
Review score
15 reviews
Add review
7.5
Review score
15 reviews
  • 5 star
    20%
  • 4 star
    40%
  • 3 star
    33%
  • 2 star
    0%
  • 1 star
    7%
See all reviews
8.3
Review score
1198 reviews
32 facilities
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Commonwealth Senior Living at the West End
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Commonwealth Senior Living at the West End community exterior
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Commonwealth Senior Living at the West End in google map

Anonymous

Child of resident/client

4.0 out of 5 stars

Our experience with Commonwealth Senior Living

Compared to similar places we saw I would rate Commonwealth as 5 starts as some places were just not appealing at all. Overall however I would say our experience was a 4.5. We were happy with the size of the room, the cleanliness of the place and the care of mom. The office staff was exceptionally good and most of the care staff as well. We visited at all times of the day and evening and the care seemed to be consistent. Mom chose not to participate in the activities so we don't have much to comment on those but there appeared to be plenty there she could have taken advantage of. The food was probably the least impressive of the areas to rate. We would probably give that a 3. It seemed to consist of lots of cafeteria style canned food that was average but not very appealing. There were times we felt she could have used more help with feeding than she got. I don't know if it was a function of them being busy or just not going the extra mile. We realize there is limited time with every resident and mom didn't always make it easy by being a picky eater or just refusing food frequently. We would have appreciated more of a heads up that hospice would have been useful and possibly improved her care and pain management toward the end. We would recommend the facility to others looking for care for a family member.

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Commonwealth Senior Living at the West End

Welcome to Commonwealth Assisted Living at The West End! A premier Assisted Living community, Commonwealth Assisted Living is nestled on an eight-acre wooded site in the heart of Richmond's West End, conveniently near the intersections of Gaskins Road, Three Chopt Road and Interstate 64-West. Commonwealth accommodates just 48 residents in comfortable, sunny suites. With one-story construction, residents have safe and convenient access to their suites, the dining room, sitting areas, outdoor porches and patios and to all activities.

Commonwealth offers a more intimate and friendly environment than larger communities. And the Commonwealth staff ensures that each resident feels at home from the minute they walk through our doors. Residents enjoy a full calendar of wellness, educational and spiritual activities each day. The Beauty Salon, our beautifully furnished private dining room, and our two outdoor patios offer wonderful opportunities for relaxation and companionship with residents, family and friends.

Our assisted living program provides a base service plan plus four additional levels of care. Commonwealth provides the appropriate level of assistance to ensure maximum independence for each resident. The levels of care are based on the amount of time required to assist residents with activities of daily living. Commonwealth also...

Senior living options offered

  • Assisted Living
  • Memory Care

Commonwealth Senior Living at the West End

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Commonwealth Senior Living at the West End

7.5 out of 10
Review Score15 reviewsWrite a review
Overall Experience
3.6
Cleanliness
3.5
Friendliness
3.5
Care Services
3.8
Activities
3.8
Value for Cost
3.5

A Place for Mom has scored Commonwealth Senior Living at the West End with 7.5 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Commonwealth Senior Living at the West End has 15 reviews with an average "overall experience" of 3.6 out of 5.

Filters

1-15 of 15 reviews

Last Updated: 3/25/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

March 25, 2026

4.0 out of 5 stars
Verified Review

Our experience with Commonwealth Senior Living

Compared to similar places we saw I would rate Commonwealth as 5 starts as some places were just not appealing at all. Overall however I would say our experience was a 4.5. We were happy with the size of the room, the cleanliness of the place and the care of mom. The office staff was exceptionally good and most of the care staff as well. We visited at all times of the day and evening and the care seemed to be consistent. Mom chose not to participate in the activities so we don't have much to comment on those but there appeared to be plenty there she could have taken advantage of. The food was probably the least impressive of the areas to rate. We would probably give that a 3. It seemed to consist of lots of cafeteria style canned food that was average but not very appealing. There were times we felt she could have used more help with feeding than she got. I don't know if it was a function of them being busy or just not going the extra mile. We realize there is limited time with every resident and mom didn't always make it easy by being a picky eater or just refusing food frequently. We would have appreciated more of a heads up that hospice would have been useful and possibly improved her care and pain management toward the end. We would recommend the facility to others looking for care for a family member.

Anonymous

Assisted Living

Family/friend

November 20, 2025

4.0 out of 5 stars
Verified Review

Highly recommend this wonderful place that has a feeling of home.

The staff that I have had contact with are very good, efficient, and caring. The facility is very clean. Room cleaners could do better re: floors walls . Kitchen staff generally have really good well balanced meals. I do think the weekend coverage is a little bit less than desired.

Anonymous

Memory Care

Family/friend

September 26, 2017

4.0 out of 5 stars
Verified Review

Great Place

My mother in law is doing very well since moving here. She is keeping very busy with all the activities they offer and making friends with the residents as she can. She loves the staff but we are disappointed that we learned the activities director has left the staff and she was one of the major reasons why we chose the community in the first place. Hopefully, they will get someone as dynamic as the previous one. We would recommend this community if asked.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Anonymous

Memory Care

Family/friend

June 23, 2017

5.0 out of 5 stars
Verified Review

Father in Law is Doing Fantastic in This Community

We are very pleased with my father in law move to this community. He is doing fantastic, and everything is working out very well. We know he is safe, and in a good facility. They have a good staff. They are good with their communication, and providing him with good care. When we visit the community, and his room are well maintained. The experience is going well for us in this community, and I would recommend it.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Anonymous

Memory Care

Toured community

April 20, 2017

3.0 out of 5 stars
Verified Review

I had a pretty decent tour of this community. Everything went well for the most. The community from what I saw looked decent. The staff was kind, and friendly. There were many factors that played into where to move my father too. This wasn't the right fit for him, and his needs.

Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Anonymous

Memory Care

Toured community

March 7, 2017

3.0 out of 5 stars
Verified Review

I was not impressed with this community when I had taken my tour for my mother. The entire building felt very cold and did not have a home feeling I would want for her to live in. I felt like I was walking on a cruise ship or checking into a hotel it just was not the right fit for her.

Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Anonymous

Memory Care

Toured community

February 19, 2017

3.0 out of 5 stars

This facility was nice. One associate I met there seemed excellent in her care of the Memory folks. [Removed] could transition to Memory Care if necessary. Parking outside was inefficient. They had a lot of family functions going on, although great for some, not necessarily for [Removed]. It seemed like she could become isolated again there. The room was very nice, only one left. The pricing was as high as Brookdale. Scheduled an assessment for 2/17. Haven't heard back from Jamie yet on the rating.

Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Anonymous

Memory Care

Family/friend

December 27, 2016

4.0 out of 5 stars
Verified Review

The Staff Show Great Characteristics

My mom is settling in for the second time, she had to leave for a month. However the community is a smaller venue which fits my moms needs. The carpet in the new wing gets tough for her at times, she uses a wheelchair. My mom enjoys the meals and its selections. The personnel are concerned, compassionate and attentive. They are not just there for a paycheck, we really like the staff. The residents are all friendly too.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Anonymous

Memory Care

Family/friend

November 1, 2016

4.0 out of 5 stars
Verified Review

Good Respite Stay

My husband had a good respite stay experience here at this community. It is a nice community, and they did a good job caring for him and his needs. I was pleased with all they did for us. It was a good experience for him, and I knew he was in good hands. This is a lovely community.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

DEBRA A ALLAN

Memory Care

Family/friend

October 8, 2016

5.0 out of 5 stars
Verified Review

Great place

My mother in law is doing great there The people are very friendly and try and make it like home for everyone , They have helped us help her with everything

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Family Member of Resident

Memory Care

Family/friend

February 21, 2016

5.0 out of 5 stars

Much Improvement Since Commonwealth Took Over

Since Commonwealth Assisted Living took over this community at the end of April 2015 the improvements have been amazing! They increased care staff, added another LPN, brought in a real chef and began serving fresh food. They added more housekeeping and have administrative staff on site seven days a week. My mom is so happy with the improvements as are her table mates. We highly recommend this community to anyone looking for help in caring for their loved one.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Anonymous

Memory Care

Family/friend

August 27, 2015

4.0 out of 5 stars
Verified Review

Friendly, professional staff

Our experience with Commonwealth Assisted Living was a good one, overall! The staff here does an excellent job looking after the residents. They are friendly, professional, and very polite! Really the only issue we had is that Mom feels that the other residents here are "too old".

Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Anonymous

Memory Care

Family/friend

August 9, 2015

2.5 out of 5 stars
Verified Review

Need more staff in the evening and during the night

***There are not enough staff from 7pm to 7am. **Bells and calls for help at night are unanswered. Have complained. Staff is friendly and caring to the residents.

Cleanliness
2.5
Friendliness
2.5
Value for Cost
2.5
Care Services
2.5
Activities
2.5

Anonymous

Memory Care

Industry reviewer

April 9, 2015

0.5 out of 5 stars

Residents on their own

Residents need companions or aides for 7pm to 7am due to staffing issues with the level of care for certain residents. The residents calls for help or bells will not be responded to quickly if any during these hours due to aides assisting in giving showers and putting to bed making the the aides unavailable for any other resident in the community as there are no nurses or lpns present on site during these hours. There is no management during these hours only two aides or three and one must pass meds to the entire community. This was the case a month ago need to verify yourself that it is not the case if you are considering

Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

A Place For Mom Customer

Memory Care

Toured community

December 29, 2012

3.0 out of 5 stars
Verified Review

Nice property - similar in size to current location but newer and nicer interior. All the rooms are the same size (studio) - Met with director who was very helpful.

Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Commonwealth Senior Living at the West End

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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